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Troubleshooting

file:///D|/03771/english/150p3de/safety/saf_troub.htm (3 of 3) [9/13/2002 1:42:05 PM]

Summary of Contents for 150P3A-00N

Page 1: ...Philips 150P3D 150P3E Electronic User s Manual file D 03771 english 150p3de index htm 9 13 2002 1 41 34 PM ...

Page 2: ...tion holes on the cabinet Keep the monitor dry To avoid electric shock do not expose it to rain or excessive moisture When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching power cable or DC power cord wait for 6 seconds then attach the power cable or DC power cord for normal operation To avoid the risk of shock or permanent d...

Page 3: ...ty 20 80 RH Do not subject the LCD monitor to severe vibration or high impact conditions Do not place the LCD monitor inside a car trunk Take care not to mishandle this product by either knocking or dropping during operation or transportation Do not store or use the LCD monitor in locations exposed to high humidity or a dusty environment Also do not allow water or other liquids to spill on or into...

Page 4: ...l setup process and gives an overview of how to use the monitor On Screen Display provides information on adjusting the settings on your monitor Customer Care and Warranty contains a list of worldwide Philips Consumer Information Centers along with help desk phone numbers and information on the warranty applicable to your product Glossary defines technical terms Download and Print Option transfers...

Page 5: ...d by an icon In such cases the specific presentation of the warning is mandated by regulatory authority RETURN TO TOP OF THE PAGE 2002 Koninklijke Philips Electronics N V All rights reserved Reproduction copying usage modifying hiring renting public performance transmission and or broadcasting in whole or in part is prohibited without written consent of Philips Electronics N V About This Electroni...

Page 6: ...upply Adjustable viewing height Portrait and landscape display AUTO adjustment optimizes picture quality User installable bezel for optional protective cover choice Optional USB hub RETURN TO TOP OF THE PAGE Technical Specifications LCD PANEL Type TFT LCD Screen size 15 visual Pixel Pitch 0 297 x 0 297mm 15 0 LCD Panel type 1024 x 768 pixels R G B vertical stripe Anti glare polarizer hardness Effe...

Page 7: ...erface Dual input Both Analog D Sub and DVI D Digital only are available It can be switching via OSD selection OPTICAL CHARACTERISTICS Contrast ratio 400 typ Brightness 250 cd m2 typ Peak contrast angle 6 o clock White Chromacity x 0 281 y 0 311 at 9300 K x 0 312 y 0 338 at 6500 K Viewing Angle C R 5 Upper 50 typ Lower 60 typ Left 75 typ Right 75 typ Response time 25ms typ These information are su...

Page 8: ...0 069 60 023 1024 768 75 029 RETURN TO TOP OF THE PAGE Automatic Power Saving If you have VESA s DPMS compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use And if an input from a keyboard mouse or other input device is detected the monitor will automatically wake up The following table shows the power consumption and sig...

Page 9: ...trait display 90 rotation counter clockwise Tilt Forward Backward 5 25 Power supply 100 240 VAC 50 60 Hz Power consumption 23 W typ Temperature operating 5 C to 40 C Relative humidity 20 to 80 System MTBF 50K hrs CCFL 40Khrs Cabinet color 150P3E Light Gray 150P3D Black These information are subject to change without notice RETURN TO TOP OF THE PAGE Pin Assignment 1 The digital only connector conta...

Page 10: ...DDC Data 15 Ground for 5V 23 T M D S Clock 8 No connect 16 Hot Plug Detect 24 T M D S Clock 2 The 15 pin D sub connector male of the signal cable Pin No Assignment Pin No Assignment 1 Red video input 9 DDC 5V 2 Green video input 10 Logic ground 3 Blue video input 11 Identical output connected to pin 10 4 Identical output connected to pin 10 12 Serial data line SDA 5 Cable detect 13 H Sync H V 6 Re...

Page 11: ...e links to see various views of the monitor and its components Front View Product Description RETURN TO TOP OF THE PAGE Physical Function 1 Tilt 2 Swivel Product Information file D 03771 english 150p3de product product htm 6 of 9 9 13 2002 1 41 40 PM ...

Page 12: ...justment 4 Portrait display Turn monitor from landscape view to portrait view 4 1 Tilt the monitor body at an angle Product Information file D 03771 english 150p3de product product htm 7 of 9 9 13 2002 1 41 40 PM ...

Page 13: ...4 2 Rotate the monitor body 90 degrees counter clockwise Product Information file D 03771 english 150p3de product product htm 8 of 9 9 13 2002 1 41 40 PM ...

Page 14: ...RETURN TO TOP OF THE PAGE Product Information file D 03771 english 150p3de product product htm 9 of 9 9 13 2002 1 41 40 PM ...

Page 15: ...sting the OSD of your monitor LEFT and RIGHT buttons like the UP and DOWN buttons are also used in adjusting the OSD of your monitor BRIGHTNESS hotkey When the UP and DOWN arrow buttons are pressed the adjustment controls for the BRIGHTNESS will show up OK button which when pressed will take you to the OSD controls POWER button switches your monitor on Installing your LCD Monitor file D 03771 engl...

Page 16: ... Go into the Product Information The current display mode is shown on the item called RESOLUTION You can also install the Flat Panel Adjust FP Adjust program a program for getting the best performance out of your monitor included in this CD A step by step instructions is provided to guide you through the installtion process Click on the link to know more about this program More about FP_setup01 ex...

Page 17: ...instruction on the control keys On the front controls of your monitor once you press the button the On Screen Display OSD Main Controls window will pop up and you can now start making adjustments to your monitor s various features Use the or the keys to make your adjustments within RETURN TO TOP OF THE PAGE The OSD Tree Below is an overall view of the structure of the On Screen Display You can use...

Page 18: ...On Screen Display file D 03771 english 150p3de osd osddesc htm 2 of 4 9 13 2002 1 41 48 PM ...

Page 19: ...Digital signal input RETURN TO TOP OF THE PAGE On Screen Display file D 03771 english 150p3de osd osddesc htm 3 of 4 9 13 2002 1 41 48 PM ...

Page 20: ...On Screen Display file D 03771 english 150p3de osd osddesc htm 4 of 4 9 13 2002 1 41 48 PM ...

Page 21: ...dom EASTERN EUROPE Czech Republic Hungary Poland Russia Turkey LATIN AMERICA Antilles Argentina Brasil Chile Colombia Mexico Paraguay Peru Uruguay Venezuela NORTH AMERICA Canada USA PACIFIC Australia New Zealand ASIA Bangladesh China Hong Kong India Indonesia Japan Korea Malaysia Pakistan Philippines Singapore Taiwan Thailand AFRICA Morocco South Africa MIDDLE EAST Dubai Egypt Customer Care and Wa...

Page 22: ...connection for visual data types that is display technology independent The interface is primarily focused at providing a connection between a computer and its display device The DVI specification meets the needs of all segments of the PC industry workstation desktop laptop etc and will enable these different segments to unite around one monitor interface specification The DVI interface enables Co...

Page 23: ...Universal Serial Bus A smart plug for PC peripherals USB automatically determines resources like driver software and bus bandwidth required by peripherals USB makes necessary resources available without user intervention USB eliminates case angst the fear of removing the computer case to install add on peripherals And USB also eliminates adjustment of complicated IRQ settings when installing new p...

Page 24: ...r is a protocol controlled switch between the upstream port and downstream ports It also has hardware support for reset and suspend resume signaling The controller provides the interface registers to allow communication to from the host Hub specific status and control commands permit the host to configure a hub and to monitor and control its ports Device A logical or physical entity that performs ...

Page 25: ... upstream data traffic from the hub Upstream ports receive downstream data traffic RETURN TO TOP OF THE PAGE V Vertical refresh rate Expressed in Hz it is the number of frames complete pictures written to the screen every second RETURN TO TOP OF THE PAGE Glossary file D 03771 english 150p3de glossary glossary htm 4 of 4 9 13 2002 1 41 52 PM ...

Page 26: ...pdf format PDF files can be downloaded into your hard disk then viewed and printed with Acrobat Reader or through your browser If you do not have Adobe Acrobat Reader installed click on the link to install the application Adobe Acrobat Reader for PC Adobe Acrobat Reader for Mac Download instructions To download the file 1 Click and hold your mouse over the icon below Win95 98 2000 Me XP users righ...

Page 27: ...s choose Save Link As Save Target As or Download Link to Disk 3 Choose where you would like to save the file click Save if prompted to save as either text or source choose source Printing instructions To print the manual 1 With the manual file open follow your printer s instructions and print the pages you need RETURN TO TOP OF THE PAGE Download and Print file D 03771 english download download htm...

Page 28: ... install FPadjustment Program or Click and hold your mouse over the icon Win95 98 2000 Me XP users right click Download FP_setup01 exe From the menu that appears choose Save Link As Save Target As or Download Link to Disk Choose where you would like to save the file click Save if prompted to save as either text or source choose source Exit your browser and install the FPadjust Program Read the FP_...

Page 29: ...your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768 60Hz 14 15 1280x1024 60Hz 17 18 4 Shut down your computer disconnect your old monitor and reconnect your Philips LCD monitor 5 Turn on your monitor and then turn on your PC 6 Q What should I do when screen shows THIS IS 85HZ OVERSCAN CHANGE COMPUTER DISPLAY INPUT TO 1024 x 768 60HZ or THIS IS 85HZ OVERDRIVE CHANGE COMP...

Page 30: ... video card graphic driver and monitor together determine the available resolutions You can select desired resolution under Window 95 98 with the Display properties Settings control panel Q What if I get lost when making monitor adjustments A Simply press the OSD button then select Reset to recall all original factory settings Q What is the Auto function A The AUTO adjustment key restores optimal ...

Page 31: ...ing use the clean soft and fine For extensive cleaning please use Isopropyl alcohol Do not use other solvents such as ethyl alcohol ethanol acetone hexane etc Q Can the Philips LCD Monitor be hung on the wall or used as touch panel A Yes Philips Brilliance LCD monitors have this optional feature The standard VESA mount holes on back cover that allows user to mount the Philips monitor on any VESA s...

Page 32: ...e the same amount of radiation at the screen surface RETURN TO TOP OF THE PAGE Compatibility with other Peripherals Q Can I connect my LCD monitor to any PC workstation or Mac A Yes all Philips LCD monitors are fully compatible with standard PC Mac and workstation You may need a cable adapter to connect the monitor to your Mac system Please contact your dealer reseller for more information Q Are P...

Page 33: ...uch as watches calculators portable game consoles etc LCD is the technology used for displays in notebook and other small computers Like light emitting diode and gas plasma technologies LCD allows displays to be much thinner than cathode ray tube CRT technology LCD consumes much less power than LED and gas display displays because they work on the principle of blocking light rather than emitting i...

Page 34: ...the direction of the light is not turned in 90 degrees In this case light that comes through the top polarized panel may not go through the polarized panel at the bottom Q What are the advantages of TFT LCD compared to CRT A In a CRT monitor a gun shoots electrons and general light by colliding polarized electrons on fluorescent glass Therefore CRT monitors basically operate with analog RGB signal...

Page 35: ... to usually undetectable luminance caused by the difference between positive and negative voltage On the other hand CRT flickering that can irritate the human eye comes when the on off action of the florescent object becomes visible Since the reaction speed of liquid crystal in a LCD panel is much slower this troublesome form of flickering is not present in LCD display Q Why is an LCD monitor virt...

Page 36: ...energy reduction electrical safety in the work environment and recyclability The specification page provides detailed safety standards data More information is provided in the Regulatory Information chapter RETURN TO TOP OF THE PAGE FAQs Frequently Asked Questions file D 03771 english 150p3de safety saf_faq htm 8 of 8 9 13 2002 1 42 04 PM ...

Page 37: ...cted to your computer Check to see if the monitor cable has bent pins The Energy Saving feature may be activated Screen says Make sure the monitor cable is properly connected to your computer Also refer to the Quick Set Up Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on Screen says Make sure the vertical sync of input signal is within the range of 56 75 Hz...

Page 38: ...ife span When the screen becomes dark or begins to flicker please contact your dealer An after image appears If an image remains in the screen for an extended period of time it may be imprinted in the screen and leave an after image This usually disappears after a few hours An after image remains after the power has been turned off This is characteristic of liquid crystal and is not caused by a ma...

Page 39: ...Troubleshooting file D 03771 english 150p3de safety saf_troub htm 3 of 3 9 13 2002 1 42 05 PM ...

Page 40: ...e all methods of conventional electricity generation have a negative effect on the environment acidic and climate influencing emissions radioactive waste etc it is vital to conserve energy Electronics equipment in offices consume an enormous amount of energy since they are often left running continuously What does labelling involve This product meets the requirements for the TCO 95 scheme which pr...

Page 41: ...nd in the colour generating layers of certain computer displays Cadmium damages the nervous system and is toxic in high doses The relevant TCO 99 requirement states that batteries the colour generating layers of display screens and the electrical or electronics components must not contain any cadmium Mercury Mercury is sometimes found in batteries relays and switches Mercury damages the nervous sy...

Page 42: ... Employees Svenska Naturskyddsforeningen The Swedish Society for Nature Conservation and Statens Energimyndighet The Swedish National Energy Administration Approval requirements cover a wide range of issues environment ergonomics usability emission of electric and magnetic fields energy consumption and electrical and fire safety The environmental demands impose restrictions on the presence and use...

Page 43: ...ereby damage the ozone layer in the stratosphere causing increased reception on earth of ultraviolet light with increased risks e g skin cancer malignant melanoma as a consequence Lead Lead can be found in picture tubes display screens solders and capacitors Lead damages the nervous system and in higher doses causes lead poisoning The relevant TCO 99 requirement permits the inclusion of lead since...

Page 44: ...ion This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turn...

Page 45: ...r ou déplacer l antenne de réception Augmenter la distance entre l équipement et le récepteur Brancher l équipement sur un autre circuit que celui utilisé par le récepteur Demander l aide du marchand ou d un technicien chevronné en radio télévision Toutes modifications n ayant pas reçu l approbation des services compétents en matière de conformité est susceptible d interdire à l utilisateur l usag...

Page 46: ...d so on should have the same power supply source The phasing conductor of the room s electrical installation should have a reserve short circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes A To completely switch off the equipment the power supply cable must be removed from the power supply socket which should be located near the equipment and easily acces...

Page 47: ...IN UTRUSTNING PÅPLATS Placering Ventilation ADVARSEL SØRG VED PLACERINGEN FOR AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE Paikka Ilmankierto VAROITUS SIJOITA LAITE SITEN ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA Regulatory Information file D 03771 english 150p3de safety regs regulat htm 8 of 10 9 13 2002 1 42 07 PM ...

Page 48: ...verwendet werden 2 bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird 3 Aus ergonomischen Gründen wird empfohlen die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB A oder weniger ACHTUNG BEIM AUFSTELLE...

Page 49: ...a possible shock hazard should it be inserted into a 13A socket elsewhere How to connect a plug The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL N BROWN LIVE L GREEN YELLOW EARTH E 1 The GREEN AND YELLOW wire must be connected to the terminal in the plug which is marked with the letter E or by the Earth symbol or coloured GREEN or GREEN AND YELLOW 2 The B...

Page 50: ... set at 230 V Use a UL Listed Cord Set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet long and a tandem blade grounding type attachment plug rated 15 A 250 V Information for Users outside the U S For units set at 230 V Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A 250 V The Cord Set should have the appropr...

Page 51: ...hese acceptable levels For example no more than 0 0004 of the subpixels on a 15 XGA monitor may be defective Additionally because some types or combinations of pixel defects are more noticeable than others Philips sets even higher quality standards for those Pixels and Subpixels A pixel or picture element is composed of three subpixels in the primary colors of red green and blue Many pixels togeth...

Page 52: ...iceable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period a TFT LCD panel in a Philips flat panel monitor must have pixel or subpixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL MODEL 150P3 150B3 150S3 1 lit...

Page 53: ...ween two black dot defects 15 mm or more 15 mm or more 15 mm or more Black dot defects within 20 mm circle 3 or fewer 3 or fewer 3 or fewer Total black dot defects of all types 4 or fewer 4 or fewer 8 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL MODEL 150P3 150B3 150S3 Total bright or black dot defects of all types 4 or fewer 4 or fewer 10 or fewer Note 1 or 2 adjacent subpixel defects 1 dot defect...

Page 54: ...ssory Pack Unpack all the parts Item Description 1 Audio in Cable Option only available for Multimedia version color lime 2 Microphone out Cable Option only available for Multimedia version color pink 3 Power Cable socket may differ for different countries 4 Macintosh Adapter optional 5 VGA Signal Cable Connecting to Your PC file D 03771 english 150p3de install connect htm 1 of 3 9 13 2002 1 42 21...

Page 55: ...nnecting to Your PC 1 Thread power cable through the hole at the bottom of the base and plug onto monitor firmly Note If you use an Apple Macintosh you need to connect the special Mac adapter to one end of the monitor signal cable Connecting to Your PC file D 03771 english 150p3de install connect htm 2 of 3 9 13 2002 1 42 21 PM ...

Page 56: ...r on the back of your computer c Plug the power cord of your computer and your monitor into a nearby outlet d Turn on your computer and monitor If the monitor displays an image installation is complete RETURN TO TOP OF THE PAGE Connecting to Your PC file D 03771 english 150p3de install connect htm 3 of 3 9 13 2002 1 42 21 PM ...

Page 57: ...Base Remove the base Re install the base Condition for VESA standard mounting applications for optional bases replacement Remove the Base 1 a Tilt monitor on certain angle b Pull cables out of the hole at the bottom of base c For Multimedia base disconnect the DC flying cable from monitor body also Remove and re install the base file D 03771 english 150p3de install base htm 1 of 4 9 13 2002 1 42 2...

Page 58: ...urface 3 Tilt the base fully away from the monitor body 4 Pull out and slide away the base from monitor body RETURN TO TOP OF THE PAGE Remove and re install the base file D 03771 english 150p3de install base htm 2 of 4 9 13 2002 1 42 22 PM ...

Page 59: ...ables into connectors 2 Tread all cables through the hole at the bottom of the base 3 Locate the base and slide it into monitor body Remove and re install the base file D 03771 english 150p3de install base htm 3 of 4 9 13 2002 1 42 22 PM ...

Page 60: ...base plug the flying DC power cable of base onto monitor 5 Pull back up the monitor body RETURN TO TOP OF THE PAGE Remove and re install the base file D 03771 english 150p3de install base htm 4 of 4 9 13 2002 1 42 22 PM ...

Page 61: ...gs tab then click Advanced 4 Choose Monitor button point to Change then click Have Disk 5 Click Browse button then choose the appropriate drive F CD ROM Drive then click OK button 6 Click the OK button then choose your monitor model and click the OK 7 Click Close button 8 For Windows 98 Start Windows 98 1 Click the Start button point to Settings and then click Control Panel 2 Double Click the Disp...

Page 62: ...utton is active Click Properties button Please follow next steps 5 Click Driver and then click on Update Driver then click on the Next button 6 Choose Display a list of the known drivers for this device so that I can choose a specific driver then click Next and then click Have disk 7 Click Browse button then choose the appropriate drive F CD ROM Drive 8 Click the Open button then click the OK butt...

Page 63: ...odel and click the Next button If you can see the has not passed Windows Logo testing to verify its compatibility with Windows XP message please click the Continue Anyway button 12 Click Finish button then the Close button 13 Click OK button and then the OK button again to close the Display_Properties dialog box 14 If your Windows 95 98 2000 Me XP version is different or you need more detailed ins...

Page 64: ... accessories may not be available in NAFTA Item Description USB Hub PCUH411 USB hub supports four down stream ports and one upstream port Color Light gray Protective Cover XG3P40 Anti scratch anti reflective cover with 3H hardness to protect the LCD screen Color Light gray Ergo Base UG3P30 With tilt swivel Height adjustment and portrait display Color Light gray Accessories optional file D 03771 en...

Page 65: ...Light gray RETURN TO TOP OF THE PAGE Protective Cover Protect the LCD screen of your Philips LCD monitor 1 Remove the screw from the rear of monitor 2 Unclick at the indicated points to open the bezel Accessories optional file D 03771 english 150p3de install access htm 2 of 8 9 13 2002 1 42 24 PM ...

Page 66: ... both sides of the protective cover 5 Mount the protective cover and press each corner to attach it securely 6 Fix the screw onto the rear of monitor RETURN TO TOP OF THE PAGE Accessories optional file D 03771 english 150p3de install access htm 3 of 8 9 13 2002 1 42 24 PM ...

Page 67: ...Ergo Base Tilt Swivel Accessories optional file D 03771 english 150p3de install access htm 4 of 8 9 13 2002 1 42 24 PM ...

Page 68: ...ustment Portrait display 1 Tilt the monitor body at an angle 2 Rotate the monitor body 90 degrees counter clockwise Accessories optional file D 03771 english 150p3de install access htm 5 of 8 9 13 2002 1 42 24 PM ...

Page 69: ...RETURN TO TOP OF THE PAGE Multimedia Base Tilt Accessories optional file D 03771 english 150p3de install access htm 6 of 8 9 13 2002 1 42 24 PM ...

Page 70: ...ht adjustment Portrait display Turn monitor from landscape view to portrait view 1 Tilt the monitor body at an angle Accessories optional file D 03771 english 150p3de install access htm 7 of 8 9 13 2002 1 42 24 PM ...

Page 71: ...2 Rotate the monitor body 90 degrees counter clockwise RETURN TO TOP OF THE PAGE Accessories optional file D 03771 english 150p3de install access htm 8 of 8 9 13 2002 1 42 24 PM ...

Page 72: ...B devices simultaneously Stand alone or clip on to Philips monitor range Support for realtime dynamic insertion and removal 1 Upstream port and 4 Downstream ports Over current protection on all downstream ports Self powered by using the supplied AC Adapter or Bus powered through USB bus Identification 1 Power LED Red light is lit when power is supplied 2 LEDs Green light is lit for each of the por...

Page 73: ...OP OF THE PAGE Installation This Hub consists of two parts functional and aesthetic The aesthetic elements is a removable cover A slot for this Hub to install in can be found in the back of the LCD monitor base To remove the cover simply by pulling it apart from the Hub body Insert the straight into the slot until a click sound is heard USB Hub file D 03771 english 150p3de install usb htm 2 of 4 9...

Page 74: ...the hubs is working USB connection USB devices This hub can be connected or disconnected to your PC when the computers up and running programs by using any USB port on your computer A B type connector Insert A connector into the down stream port on the PC or this hub Insert B connector into the up stream port of this hub or other USB devices Make sure that those all the way into the socket and is ...

Page 75: ... Your computer will then start up the Device Driver Wizard and install the hub Once the setup has finished the installation you can connect USB devices to it RETURN TO TOP OF THE PAGE USB Hub file D 03771 english 150p3de install usb htm 4 of 4 9 13 2002 1 42 34 PM ...

Page 76: ...solve your problem quickly Philips type number Philips serial number Purchase date copy of purchase may be required PC environment Processor 286 386 486 Pentium Pro Internal memory Operating system Windows DOS OS 2 MAC Fax Modem Internet program Other cards installed Having the following information available will also help speed up the process Your proof of purchase indicating date of purchase de...

Page 77: ...duct modifications and alterations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical standards wh...

Page 78: ...s for installation or setup of the product adjustment of customer controls on the product and installation or repair of antenna systems outside of the product product repair and or part replacement because of misuse accident unauthorized repair or other cause not within the control of Philips Consumer Electronics reception problems caused by signal conditions or cable or antenna systems outside th...

Page 79: ...ss warranty But because some states do not allow limitations on how long an implied warranty may last this limitation may not apply to you TO GET WARRANTY SERVICE IN CANADA Please contact Philips at 800 479 6696 Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers In Canada this warranty is given in lieu of all othe...

Page 80: ... to your Philips F1rst Choice warranty For more details contact your Philips dealer Before contacting Philips please prepare the following details so we can solve your problem quickly Philips type number Philips serial number Purchase date copy of purchase may be required PC environment Processor 286 386 486 Pentium Pro Internal memory Operating system Windows DOS OS 2 MAC Fax Modem Internet progr...

Page 81: ...50 Denmark 35 25 87 61 Portugal 0800 831 363 France 03 8717 0033 Sweden 08 632 0016 Germany 0696 698 4712 Switzerland 02 23 10 21 16 Greece 00800 3122 1223 Spain 09 17 45 62 46 Finland 09 2290 1908 United Kingdom 0207 949 0069 Ireland 01 601 1161 U S A 877 835 1838 Italy 02 48 27 11 53 F1rst Choice Contact Information file D 03771 english warranty warfirst htm 9 13 2002 1 42 48 PM ...

Page 82: ...zihorí 2180 00 Prague Phone 02 6831581 Fax 02 66310852 HUNGARY Philips Markaszerviz Kinizsi U 30 36Budapest 1092 Phone 01 2164428 Fax 01 2187885 POLAND Philips Polska CE UL Marszalkowska 45 49 00 648 Warszawa Phone 02 6286070 Fax 02 6288228 RUSSIA Philips Representation Office Ul Usacheva 35a 119048 Moscow Phone 095 937 9300 Fax 095 755 6923 TURKEY Türk Philips Ticaret A S Talatpasa Caddesi No 5 8...

Page 83: ... andar Phone 0800 701 203 Fax 0xx11 3141 1580 CHILE Philips Chilena S A Avenida Santa Maria 0760 P O box 2687Santiago de Chile Phone 02 730 2000 Fax 02 777 6730 COLOMBIA Industrias Philips de Colombia S A Division de Servicio CARRERA 15 Nr 104 33 Bogota Colombia Phone 01 623 5511 01 9800 9 18971 toll free Fax 01 619 5377 MEXICO Consumer Information Centre Norte 45 No 669 Col Industrial Vallejo C P...

Page 84: ... Phone 02 923392 Fax 02 920752 VENEZUELA Industrias Venezolanas Philips S A Apartado Postal 1167 Caracas 1010 A Phone 02 2377575 Fax 02 2376420 Canada CANADA Philips Electronics Ltd 281 Hillmount Road Markham Ontario L6C 2S3 Phone 800 479 6696 Pacific AUSTRALIA Philips Consumer Service Customer Information Centre 3 Figtree Drive Homebush Bay NSW 2140 Phone CIC 1300 363 391 PCE Service 1300 361 392...

Page 85: ... Centre Building 6 West Street Chong Wen Men Beijing Jin Bang Co Led 100051 BEIJING GUANGZHOU Philips Authorized Service Centre 801 Dong Feng Road East Guangzhou 510080 SHANGHAI Philips Service Logistic Centre Consumer Information Centre P O Box 002 027 Nextage Department Store Puding New District 200002 SHANGHAI Philips Authorized Service Centre Consumer Information Centre 148 Fu Jian Road M 2000...

Page 86: ... 025 CALCUTTA Customer Relation Centre 7 justice Chandra Madhab Road Calcutta 700 020 MADRAS Customer Relation Centre 3 Haddows Road Madras 600 006 NEW DELHI Customer Relation Centre 68 Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl Buncit Raya Kav 99 100 12510 Jakarta Phone 021 794 0040 798 4255 ext 1612 Fax 021 794 7511 794 7539 Co...

Page 87: ...7954 8504 PAKISTAN KARACHI Philips Electrical Ind of Pakistan Consumer Information Centre F 54 S I T E P O Box 7101 75730 KARACHI Philips Consumer Service Centre 168 F Adamjee Road Rawalpindi Cantt Phone 021 7731927 Fax 021 7721167 PHILIPPINES Philips Electronics and Lighting Inc 106 Valero St Salcedo Village Makati Metro Manilla Phone 02 888 05 72 Domestic toll free 1 800 10 PHILIPS or 1 800 10 7...

Page 88: ...ND Philips Electronics Thailand Ltd Philips Service Centre 209 2 Sanpavut Road Bangna Bangkok 10260 Phone 02 652 8652 Fax 02 614 3531 Africa MOROCCO Philips Electronique Maroc 304 BD Mohamed V Casablanca Phone 02 302992 Fax 02 303446 SOUTH AFRICA South African Philips S V Div 195 Main R D Martindale Johannesburg P O box 58088 Newville 2114 Phone 27 11 471 5000 Fax 27 11 471 5020 Middle East Consum...

Page 89: ...AI Phone 04 335 3666 Fax 04 335 3999 EGYPT Philips Egypt Consumer Information Centre 10 Abdel Rahman El Rafei Mohandessin Cairo P O Box 242 DOKKI Phone 02 3313993 Fax 02 3492142 Consumer Information Centers file D 03771 english warranty warcic htm 8 of 8 9 13 2002 1 42 54 PM ...

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