Philips 107E61/00, Service Manual, Page: 14 / 85

14 107E6 CRT
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Trouble shooting
Having this problem? Check these items
No Picture
(Power LED not lit)
Make sure the Power cable is plugged into the power outlet and back of the monitor.
Power button on the front of your monitor should be in the ON position.
Disconnect the monitor from the power outlet for about one minute.
No Picture
(Power LED is flashing green)
Make sure the computer is turned on.
Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
The Energy Saving feature may be activated
No Picture
(Power LED is green)
Make sure the Brightness and Contrast controls are set correctly.
Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
Make sure the computer Power button is on.
Screen doesn't show
when you turn on the monitor
Make sure the monitor cable is properly connected to your computer. (Also refer to
the Quick Start Guide).
Check to see if the monitor cable has bent pins.
Make sure the computer is turned on.
No color or intermittent color If you are using a non-VESA-DDC standard video card, turn the DDC1 / 2B feature
Off.
Color appears blotchy
The picture may need degaussing.
Remove any nearby magnetic objects.
Face the monitor toward the East for the best picture quality.
Missing one or more colors
Check the Color Temperature.
Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
Dim Picture
Adjust the Brightness and Contrast controls.
Check your video card and it's owner's manual instructions for it may be a
non-VESA-DDC Standard card.
Picture is too large or too
small.
Adjust the Horizontal and/or Vertical Size.
Adjust the Zoom.
Edges of the picture are not
square.
Adjust the geometry.
Picture has a double image.
Eliminate the use of a video extension cable and/or video switch box.
Face the monitor toward the East for the best picture quality.
Picture is not sharp.
Check to make sure Moiré is switched off.
Adjust Sync Input.
Problem with On Screen
Display
Refer to the instructions and troubleshooting information in that chapter.
Unstable Picture Increase your refresh rate.
Morie