PHILIPS Respironics Dreamstation User Manual Download Page 13

11

Problem

Why it Happened

What to Do

I’m having difficulty adjusting 
the heated humidifier 

setting or the heated tube 
temperature setting.

The blower is not turned 

on, or the humidifier or 

heated tube is not fully 
connected.

The humidifier setting and tube temperature settings can only 
be adjusted from the Therapy ON display screen on the therapy 
device. Confirm that the blower is turned on, and that the settings 
are visible on the right side of the screen, then adjust to desired 
comfort. If the blower is on but the humidifier settings are not 
displayed on the Therapy ON screen, then unplug the device. 
Confirm that the humidifier and/or heated tube electrical contacts 
are not obstructed or damaged. Then reconnect the humidifier and/
or heated tube, and reconnect the device’s power supply. Turn the 

blower on; if the settings are still not visible, contact your provider 
for assistance.

The water in the water 
chamber runs out before 
morning.

Water chamber was not 
full at start of session. 

Mask leak is excessively 

high.  The ambient 
conditions are very dry/
cool.

Under most conditions, a full water chamber should last for a typical 
sleep session. However, many factors impact water consumption, 
including: the ambient temperature and humidity in your bedroom, 

your humidifier or heated tube settings, the level of mask leak, and 

the duration of your sleep session. 

First, make sure that the water chamber is filled to the maximum fill 
line at the start of your sleep session. Check that your mask is fitted 
properly, and adjust as needed to reduce mask leak to normal levels. 
You may use the Check Mask Fit function to evaluate your mask 
fit. Also, confirm that the device, humidifier, humidifier seals and 
tube are connected properly and not leaking. You may also choose 
to lower your humidifier and/or heated tube settings or change the 
humidification mode from Fixed to Adaptive humidification mode to 
increase the time that your humidifier water will last.

I hear a leak or whistling 
sound coming from my 

therapy device or humidifier 

(not related to mask leak).

The therapy device air 
inlet may be obstructed. 

The humidifier or tube is 

not fully connected. The 

humidifier seals are not 

fully seated or are missing.

Check therapy device air inlet is not obstructed, and filters are clean 
and properly inserted. Confirm that the device, humidifier, and tube 
are connected properly and not leaking. Confirm that the humidifier 
lid seal and dry box seal are present and properly seated; if needed, 

gently press around the perimeter of the seals to reseat them.

I accidentally spilled water 

into my humidifier basin.

The water chamber has 

been filled beyond the 
maximum fill line.

A small amount of water spilled in the basin of the humidifier will 
not harm your device. A small spill in the humidifier will evaporate 
under normal humidifier use. However, too much water in the 
humidifier basin could spill over the humidifier lid hinge and might 

damage your furniture. 

Disconnect power from the device. Remove the water chamber, 
pour out any excess water until the water level is at or below the 
maximum fill line and set the chamber aside. Separate the humidifier 

from the therapy device, and pour out the spilled water. Once 

the heater plate has cooled, wipe the inside of the humidifier with 

a paper towel or soft cloth. If needed, dry the underside of the 

humidifier and confirm that your table top is dry. Reconnect the 
humidifier and power supply, and reinstall the water chamber.

 Note:

  For information on troubleshooting your therapy device, see the manual included with your therapy device.

Summary of Contents for Dreamstation

Page 1: ...User manual DreamStation Heated Humidifier...

Page 2: ...ting the Tubing 4 Daily Use 5 Disconnecting the Tubing 6 Disconnecting the Therapy Device 7 Checking the Humidifier Lid Seal 7 Home Cleaning Instructions Water Tank 8 Home Cleaning Instructions Humidi...

Page 3: ...and discontinue use Contact your home care provider Before cleaning the humidifier always remove from the therapy device Empty and clean the water tank daily to prevent mold and bacteria growth Repair...

Page 4: ...ormance tubing 15 mm non heated performance tubing or optional 12 mm performance tubing For information related to the mask to be used including any need for a separate exhalation device consult the i...

Page 5: ...nal The optional heated tube connects from the humidifier to the patient s mask 10 Humidifier Connector End Connect this end of the tubing to the humidifier 11 Heater Plate Warms the water in the wate...

Page 6: ...against each other Connecting the Tubing 1 To attach the heated tube to the heated humidifier line up the connector 1 at the top of the heated tube to the top of the air outlet port 2 on the humidifie...

Page 7: ...k with water 2 no higher than the maximum fill line To avoid spilling the water level should not rise above the bottom of the tube 3 in the back of the water tank Note Clean the water tank before firs...

Page 8: ...having trouble with your mask refer to the instructions included with the mask 8 Refer to your therapy device manual for complete instructions on how to adjust both the Heated Humidifier and the opti...

Page 9: ...ompletely on both sides Allow the seal to air dry Inspect the seal for damage If the humidifier lid seal show signs of wear or damage contact your home care provider for a replacement To install or re...

Page 10: ...er plate by wiping it with a damp cloth Allow the platform to air dry before reconnecting to the therapy device 2 Inspect the humidifier base for any damage and replace it if necessary 3 Clean the hum...

Page 11: ...ng tears or damage etc Discard and replace if damaged 2 After the final water rinse described in the chemical disinfection instructions separately rinse the tank seal and heated tubing a minimum of 1...

Page 12: ...and humidifier lid seal are in present in their proper orientation and fully seated If a seal has come loose gently press around the edges of the seal to reseat it The humidifier is cracked or damage...

Page 13: ...ier seals and tube are connected properly and not leaking You may also choose to lower your humidifier and or heated tube settings or change the humidification mode from Fixed to Adaptive humidificati...

Page 14: ...eated humidifier is used with a Philips Respironics therapy device AC Power Consumption with 80W power supply 100 240 VAC 50 60 Hz 2 0 1 0 A DC Power Consumption 12 VDC 6 67 A Type of Protection Again...

Page 15: ...ized distributors of Respironics Inc products and Respironics Inc reserves the right to charge dealers for warranty service of failed product not purchased directly from Respironics Inc or authorized...

Page 16: ...1120833 1120833 R04 HM 12 05 2018 EN DOM...

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