Problem
Possible cause
Solution
The appliance
does not work.
The appliance is
equipped with a safety
lock. If the parts have
not been assembled
properly onto the
motor unit, the
appliance does not
work.
Assemble all parts properly. See chapter ‘Using the
appliance’.
The steaming light
does not go on.
The appliance is not
connected to the
mains.
Put the plug in the wall socket.
The jar is not properly
placed on the motor
unit.
Place the jar properly on the motor unit.
You want to start a
second steaming
process just after one
has finished.
Switch off the appliance and allow it to cool down
for a few minutes before you start a second
steaming process.
The ingredients
are not heated up
completely.
The pieces in the jar
are too big, there is
too much food in the
jar or you have not
steamed the food long
enough.
Cut the food into smaller pieces (2-3cm), decrease
the amount of food in the jar or select a longer
steaming time (max. 20 minutes). Check the recipe
booklet and/or the table in chapter ‘Ingredients and
steaming times’ to make sure that you select the
correct steaming time for the ingredients you want
to steam or the recipe you want to prepare.
The appliance
does not steam.
You have not put
water in the appliance.
Switch off the appliance and put the right amount
of water in the appliance.
You have not put the
jar on the motor unit
in the correct position.
Place the jar on the appliance in the correct
position (see section ‘Steaming’ in chapter ‘Using
the appliance’).
Steaming takes
too long or the
steam function
does not work at
all.
There is too much
scale in the water
tank.
Descale the water tank. See chapter ‘Cleaning and
maintenance’, section ‘Descaling’.
Steam is coming
out of the filling
opening.
The lid of the filling
opening is not closed
properly.
Close the lid of the filling opening properly (‘click’).
The steam outlet on
the motor unit is
blocked by food or by
scale.
Clean the steam outlet with a pointy object without
damaging the seal and follow the descaling
instructions in the future. See chapter ‘Cleaning and
maintenance,’ section ‘Descaling’.
The steam hole in the
lid is blocked.
Remove the valve and clean the steam hole in the
lid properly.
ENGLISH
16
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