19
F4/F7
Ceramic plate temperature
sensor failure--open circuit. (F4
for 1#,F7 for2#)
F5/F8
Ceramic plate temperature
sensor failure—invalid. (F5 for
1#,F8 for2#)
F9/FA
Temperature sensor of the IGBT
failure.
（
short circuit/open
circuit for 1#
）
Stop using the induction hob,
switch off the main power and
contact Customer Service.
FC /FD
Temperature sensor of the IGBT
failure.
（
short circuit/open
circuit for 2#
）
2)
Specific Failure & Solution
Failure
Problem
Solution A
Remarks
The LED does not
come on when unit
is plugged in.
No power
supplied.
Check the power
supply to the unit.
If still not
working, call
Customer
Service.
Some buttons can’t
work, or the LED
display is not
normal.
The display board
is damaged.
Stop using the induction hob, switch
off the main power and contact
Customer Service.
The Cooking Mode
Indicator comes on,
but heating does not
start.
High temperature
of the hob.
Ambient
temperature may
be too high. Air
Intake or Air Vent
may be blocked.
Check if the air
ventilation is
being blocked.
If not, call
Customer
Service.
There is
something wrong
with the fan.
Stop using the induction hob, switch
off the main power and contact
Customer Service.
The power board
is damaged.
Heating stopped
suddenly during
operation and the
display flashes “u”.
Cookware is not
compatible with
induction cooking.
Use a proper
cookware (refer to
the instruction
manual.)
If problem still
exist, stop
using the
induction hob,
switch off the
main power
and contact
Customer
Service.
Cookware
diameter is too
small.
Induction hob is
overheated
The hob is
overheated. Wait
for temperature to
return to normal.
Touch “ON/OFF”
button to restart
