1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE PHD Solutions
Limited (“PHD Solutions”), Office 4106 Level 41,Mazaya Business Avenue AA1 Jumeirah
Lakes Towers Embankment Dubai 214745, UAE, warrants to the owner of the enclosed
product that the product contained in this box (“Product”) will be free from defects in
materials and workmanship for a period of two years from the date of delivery following
the original purchase (the “Warranty Period”), or if this product has been professionally
installed, the warranty start date is from the date your installer purchased the item, not
your system commissioning date. Please check with your installer for their purchase date.
If the Product fails to conform to this Limited Warranty during the Warranty Period, PHD
Solutions will, at its sole discretion, either (a) repair or replace any defective Product or
component; or (b) accept the return of the Product and refund the money actually paid by
the original purchaser for the Product. Repair or replacement may be made with a new or
refurbished product or components, at PHD Solutions’ sole discretion.
If the Product or a component incorporated within it is no longer available, PHD Solutions
may replace the Product with a similar product of similar function, at PHD Solutions’ sole
discretion. This is your sole and exclusive remedy for breach of this Limited Warranty. Any
Product that has either been repaired or replaced under this Limited Warranty will be
covered by the terms of this Limited Warranty for the longer of ninety (90) days from the
date of delivery or the remaining Warranty Period.
This Limited Warranty is transferable from the original purchaser to subsequent owners,
but the Warranty Period will not be extended in duration or expanded in coverage for any
such transfer.
2. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM
UNDER THIS LIMITED WARRANTY
Before being able to claim under this Limited Warranty, the owner of the Product must (a)
notify PHD Solutions of the intention to claim during the Warranty Period and providing a
description of the alleged failure, and (b) comply with PHD Solutions’ return shipping
instructions, and (c) ship the Product at owner’s cost (except where prohibited by applicable
law) to PHD Solutions for repair or replacement. PHD Solutions will have no warranty
obligations with respect to a returned Product if it determines, in its reasonable discretion
after examination of the returned Product that the Product is an Ineligible Product (defined
below). PHD Solutions will bear all costs of return shipping to owner, except with respect
to any Ineligible Product, for which owner will bear all shipping costs.
www.phdsolutions.co
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