
installed, the warranty start date is from the date your installer purchased the item, not your
system commissioning date. Please check with your installer for their purchase date. If the
Product fails to conform to this Limited Warranty during the Warranty Period, PHD Solutions will,
at its sole discreti
on, either (a) repair or replace any defective Product or component; or (b) a
ccept
the return of the Product and refund the money actually paid by the original purchaser for the
Product. Repair or replacement may be made with a new or refurbished product or components,
at PHD Solutions’ sole discretion.
If the Product or a component incorporated within it is no longer available, PHD Solutions may
replace the Product with a similar product of similar function, at PHD Solutions’ sole discretion.
This is your sole and exclusive remedy for breach of this Limited Warranty. Any Product that has
either been repaired or replaced under this Limited Warranty will be covered by the terms of this
Limited Warranty for the longer of ninety (90) days from the date of delivery or the remaining
Warranty Period. This Limited Warranty is transferable from the original purchaser to subsequent
owners, but the Warranty Period will not be extended in duration or expanded in coverage for
any such transfer.
2.WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER
THIS LIMITED WARRANTY
Before being able to claim under this Limited Warranty, the owner of the Product must (a) notify
PHD Solutions of the intention to claim during the Warranty Period and providing a description
of the alleged failure, and (b) comply with PHD Solutions’ return shipping instructions, and (c)
ship the Product at owner’s cost (except where prohibited by applicable law) to PHD Solutions
for repair or replacement. PHD Solutions will have no warranty obligations with respect to a
returned Product if it determines, in its reasonable discretion after examination of the returned
Product that the Product is an Ineligible Product (defined below). PHD Solutions will bear all
costs of return shipping to owner, except with respect to any Ineligible Product, for which owner
will bear all shipping costs.
3. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This warranty does not cover the following (collectively “Ineligible Products”): Products marked
as “sample” or sold “AS IS”; or Products that have been subject to: (a) modifications, alterations,
tampering, or improper maintenance or repa
irs; (b) handling, storage,
installation, testing, or use
not in accordance with the Installation Guide or other instructions provided by PHD Solutions;
(c)
abuse or mi
suse of the Product; (d) breakdowns, fluctuations, or in
terruptions in electric power
or the telecommunications network;
Electro Static Discharge (ESD)
or (e) Acts of God, including
lightning, fire, flood, tornado,
www.phdsolutions.co
23
MXC-4K862-HDTL-KIT
USER MANUAL