Pfeiffer Vacuum TPH 2201, Operating Instructions Manual

Page: 18 / 28

18
7. Service
Do make use of our service facilities
In the event that repairs are necessary a number of options
are available to you to ensure any system down time is kept to
a minimum:
– Have the pump repaired on the spot by our PFEIFFER
Service Engineers;
– Return the pump to the manufacturer for repairs;
– Replace the pump.
Local PFEIFFER representatives can provide full details.
Please take into account that where PFEIFFER
Service replacement service is involved the
standard operating parameters are always
pre-set.
If your application requires different
parameters, please modify accordingly.
Please note:
The turbopump and the Electronic Drive Unit TC form a single
unit and must therefore be returned complete for repair pur-
poses. Before returning the unit it should be ensured that the
power pack unit is not the cause of the malfunction (please
see Section 5. for checking the power pack unit).
Before returning:
➡
Please attach a clearly visible notice "Free of harmful sub-
stances" (both on the unit and also on the delivery note
and any accompanying letters).
"Harmful substances" are substances and preparations as
defined in the current, local, dangerous substances regulati-
ons; in the U.S.A. as" materials in accordance with the Code
of Federal Regulations (CFR) 49 Part 173.240 Definition and
Preparation". We will carry out the decontamination and
invoice this work to you if you have not attached this note.
This also applies where the operator does not have the facili-
ties to carry out the decontamination work.
Fill out the declaration of contamination
➡
In every case the "Declaration of Contamination" must be
completed diligently and truthfully.
➡
A copy of the completed declaration must accompany the
unit; any additional copies must be sent to your local
PFEIFFER Service Center.
Please get in touch with your local PFEIFFER representatives
if there are any questions regarding contamination.
Decontaminate units before returning or possi-
ble disposal. Do not return any units which are
microbiologically, explosively or radioactively
contaminated.
Returning contaminated units
If contaminated have to be returned for maintenance/repair,
the following instructions concerning shipping must be follo-
wed:
➡
Neutralise the pump by flushing with nitrogen or dry air.
➡
Seal all openings to the air.
➡
Seal pump or unit in suitable protective foil.
➡
Ship units only in appropriate transport containers.
Please note:
Repair orders are carried out according to our general condi-
tions of sale and supply. If repairs are necessary, please send
the pump to your nearest PFEIFFER Service Center.
Contact addresses and telephone hotline
Contact addresses and telephone numbers can be found on
the back cover of these operating instructions.