Customer Care 1 (800) 732-2677
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Disassemble the Feeder:
1. If any food is in the feeder, use the Feed Now
button in the app or the manual feed button on
the feeder to remove any food from the conveyor
and food hopper.
2. Remove the stainless steel bowl and bowl holder.
3. Turn off the power switch and unplug the feeder.
4. Remove the lid by pulling the lid latch then
lifting up.
5. Unlock the food hopper latches on each side of
the feeder and remove the hopper.
6. Pull back the red conveyor latch inside the
bottom of the feeder to unlock the conveyor. Lift
the conveyor to remove.
7. Remove the conveyor crumb catcher by gently
pressing in sides and pulling down.
8. The stainless steel bowl is dishwasher safe.
The bowl holder, lid, and hopper are top-shelf
dishwasher safe. The conveyor and crumb
catcher must be washed by hand. Submerge
conveyor and crumb catcher in warm soapy
water and use a cleaning brush or toothbrush to
clean food pieces from the conveyor belt. Rinse
both parts and stand conveyor upright on a flat
surface to air dry.
Reassemble the Feeder
1. Make sure all parts are completely dry before
reassembling the feeder.
2. Replace the crumb catcher on the conveyor.
Align a conveyor belt lip with the arrows on the
side of the conveyor housing.
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