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Customer Care 1 (800) 732-2677 

FREQUENTLY ASKED QUESTIONS

How old does a pet 

have to be before using 

the Spray Bark Collar?

Your pet should be at least 6 months old before using the Spray Bark Collar. 
The collar may be too large for dogs under 8 lb.

Will the Spray Bark 

Collar work for my dog?

The Spray Bark Collar is safe and effective for most breeds and sizes of 
dogs, though it may be too large for dogs under 8 lb. to wear comfortably.

Can I attach a leash to 

the Spray Bark Collar?

No. This can result in pulling the bark sensor too tightly against your dog’s 
neck. Attach a leash to a separate, non-metallic collar or a harness, making 
sure the extra collar does not put pressure on the bark sensor.

Customer Care

USA & Canada - Tel: +1 (800) 732-2677 
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM (EST)

Terms of Use and Limitation of Liability

1. 

Terms of Use 

The use of this product is subject to your acceptance without modification of the terms, conditions and notices 
contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices. 
If you do not wish to accept these terms, conditions, and notices, please return the product, unused, in its 
original packaging and at your own cost and risk to the relevant Customer Care location together with proof 
of purchase for a full refund.

2. 

Proper Use 

Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety 
information statements. The specific temperament or size/weight of your pet may not be suitable for this 
product. If you are unsure whether this product is appropriate for your pet, please consult your veterinarian 
or certified trainer prior to use. For products used with pets where training is desired, Radio Systems 
Corporation recommends that these training products are not used if your pet is aggressive and accepts no 
liability for determining suitability in individual cases.

3. 

No Unlawful or Prohibited Use 

This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using 
this product in a way that is not intended could result in violation of Federal, State or local laws.

4. 

Limitation of Liability 

In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, 
indirect, punitive, incidental, special or consequential damage and/or (ii) any loss or damages whatsoever 
arising out of or connected with the use or misuse of this product. The Purchaser assumes all risks and liability 
from the use of this product to the fullest extent permissible by law.

5. 

Modification of Terms and Conditions 

Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this 
product from time to time. If such changes have been notified to you prior to your use of this product, they 
shall be binding on you as if incorporated herein.

Summary of Contents for PBC00-16368

Page 1: ...PBC00 16368 Spray Bark Collar Please read this entire Product Manual before beginning Product Manual...

Page 2: ...not avoided could result in harm to your pet Not for use with aggressive dogs Do not use this product if your dog is aggressive or if your dog is prone to aggressive behavior Aggressive dogs can caus...

Page 3: ...n 12 hours per day When possible reposition the collar on the pet s neck every 1 to 2 hours Check the fit to prevent excessive pressure follow the instructions in this manual Never connect a leash to...

Page 4: ...6 Fit the Collar 7 Test the Collar 8 Function and Response Table 8 Ensure a Proper Spray Pattern 9 What to Expect During Use 9 Tips and Maintenance 9 Frequently Asked Questions 10 Customer Care 10 Te...

Page 5: ...d fully charge the collar 1A This can take up to 6 hours 2 When fully charged the green LED on the collar will turn off Replace the rubber cover after charging To Turn the Collar On Press and hold the...

Page 6: ...the unit in a car where the device can heat up to high temperatures 113 F or 45 C NOTE Citronella and unscented refill cartridges can be purchased from www petsafe com CONTENTS UNDER PRESSURE CONTAIN...

Page 7: ...tes then check it again You may need to trim the hair in the area of the contact points Never shave your pet s neck this may lead to a rash or infection 4 Once you are satisfied with the fit of the co...

Page 8: ...nse Beep Response Spray collar is turned on Green LED illuminates Beeps low to high Spray collar is turned off Red LED illuminates Beeps high to low Collar is on Green LED Light flashes once every 5 s...

Page 9: ...will test this new learning experience and may increase their attempts to bark This usually occurs during the second week a dog wears the Spray Bark Collar If this does occur remain consistent and do...

Page 10: ...r Use includes without limitation reviewing the entire Product Manual and any specific safety information statements The specific temperament or size weight of your pet may not be suitable for this pr...

Page 11: ...odification or changes to this equipment not expressly approved by Radio Systems Corporation may void the user s authority to operate the equipment NOTE This equipment has been tested and found to com...

Page 12: ...RANTEE Some dogs may not be responsive to spray correction If the PetSafe Spray Bark Collar is not meeting your needs please contact our customer care team to find a product that works for you and you...

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