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petzonebrand.com
FAQ (FREQUENTLY ASKED QUESTIONS)
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What kind of litter can I use?
Smart Scoop was designed to use clumping litters so you do not have
to switch cat litter (which can be very traumatic to a cat). We DO NOT
recommend using non-clumping clay litter, pine or newspaper based
litter. Using a clumping litter ensures that liquid waste will form solid
clumps that the unit can remove from the box.
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Can my kitten use Smart Scoop?
We do not recommend Smart Scoop for kittens under 6 months old or
when kittens under 6 months old are in the house.
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How much litter do I use?
Fill the Smart Scoop with litter being careful not to exceed the
“Maximum” line on the inside of the litter pan. DO NOT OVERFILL
with litter. Overfilling will cause damage to the motor unit.
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How often do I need to empty and refill my litter?
In a one-cat household, the litter should be emptied and the box cleaned
and re-filled with fresh litter about once a month. If there is more than one
cat in your household, it may need to be changed more frequently.
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Will I ever need to add litter?
Since litter is removed daily, you may need to add a small amount of
litter every few days.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLU-
SIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS,
IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE
TO STATE.
For instructions regarding repair or replacement, please email
or call
1-800-565-2695.
Smart Scoop is committed to your satisfaction, and we want you to be
happy with your purchase. We will do our best to resolve any assembly,
operation or performance issues with Smart Scoop, but we cannot
accept returns or refund purchases made at retail stores. All returns and
refunds must go through the store, website or catalog from which you
purchased Smart Scoop and are subject to their return and refund policy.
Be sure to register your product online at
www.petzonebrand.com
.
