PerkinElmer OPERA PHENIX PLUS Manual Download Page 42

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3.6

Remote Support

PerkinElmer uses the service of LogMeIn (

https://secure.logmeinrescue.com/

) to

solve issues of “Opera Phenix Systems” by remote support. If LogMeIn support is not
allowed please contact PerkinElmer Service and ask for other options. Please note:
Other options may increase costs for the service contract.

Minimum system requirement for LogMeIn remote support:

Windows

10, 8.1, 8, 7, Vista, XP, Server 2003 & 2008 (all including 64-bit)

Broadband connectivity to the internet (i.e. T1, cable modem, ISDN, or DSL)

3 IT Policy

Opera Phenix Plus – Site Readiness

Summary of Contents for OPERA PHENIX PLUS

Page 1: ...OPERA PHENIX PLUS Site Readiness...

Page 2: ...are reserved No part of this publication may be reproduced in any form whatsoever or translated into any language without the prior written permission of PerkinElmer Inc Copyright 2020 PerkinElmer Inc...

Page 3: ...de optional 25 2 8 4 Automated Incubator plate handler system 26 3 IT Policy 27 3 1 Network Integration 28 3 1 1 Overview 28 3 1 2 Simple Integration 29 3 1 3 Alternative Solutions 30 3 1 4 Automation...

Page 4: ......

Page 5: ...Opera Phenix Plus Site Readiness 5...

Page 6: ...1 Introduction 1 Introduction 6 Opera Phenix Plus Site Readiness...

Page 7: ...ents of your Opera Phenix Plus work within the specifications the performance of the whole system is checked thoroughly 5 Packaging All devices and accessories are packed in specially designed transpo...

Page 8: ......

Page 9: ...2 Requirements 2 Requirements Opera Phenix Plus Site Readiness 9...

Page 10: ...ols and connections right Manual release for lid CO2 connection mains connection fuses Optional Pipettor 1 Pipettor housing front door Access to pipettor instrument deck and instrument lid 2 Pipettor...

Page 11: ...tion Processor Dual Intel Xeon 8 Cores Operating system Microsoft Windows 10 64 bit RAM 64 GB Graphic card NVIDIA 4 GB video memory Network interface Gigabit 10 Gigabit Ethernet Hard drive 8 TB usable...

Page 12: ...Weight lb Opera Phenix Plus Plus Instrument height sample lid opened 138 66 85 55 26 34 270 300 595 662 Opera Phenix Plus Plus with optional pipettor Instrument height housing closed opened 138 66 95...

Page 13: ...ve the instrument for opening the sample lid With Optional Pipettor Please note that you will also need some additional space for opening the front door and side door of the pipettor housing Monitor K...

Page 14: ...ince the table is rollable you can easily move the whole system if necessary Optimal ventilation is ensured by perforated metal plates in the back and a perforated rear shelf which ensures sufficient...

Page 15: ...on can also take place in a different room as long as the table can be rolled to the destination lab Rear shelf of the Opera Phenix Heavy Duty Lab Cart can be removed for transport in this case depth...

Page 16: ...ot rollable Working area I will be required during service visits If the space required during delivery is not available in the lab installation can also take place in a different room as long as the...

Page 17: ...ot possible Working area I is required during service visits The depth of this area can be reduced from 80 to 15 cm if the automation system consists only of the plate handler robot no incubator and i...

Page 18: ...can be reduced from 80 to 15 cm if the automation system consists only of the plate handler robot no incubator and if the entire system is rollable If the space required during delivery is not availab...

Page 19: ...VA 10 A fuse The table indicates the max power consumption of the devices During normal operation the Opera Phenix Plus system consisting of instrument PC and monitor has a typical power consumption o...

Page 20: ...Kit Used for Keyboard layout Power plug Plug type norm HH14001601 DE Germany Austria DE QWERTZ KC 015A IEC 60884 1 HH14001602 UK UK Ireland Cyprus Singapore Malaysia UK QWERTY KC 036 BS 1363 HH140016...

Page 21: ...mperature 10 C to 40 C 50 F to 104 F l Indoor use only l A climate controlled clean and dust free laboratory is recommended l Atmospheric pressure up to 2000 m altitude l Vibration free work surface 2...

Page 22: ...he creation of splashes Biological substances higher than BSL 2 may not be used As though developed for easy cleaning and low internal contamination a sufficient sterilization and decontamination espe...

Page 23: ...h l Pressure controller set working pressure to 3 bar l Stop valve near connection point l 6 mm pneumatic air fitting outer diameter of the instrument s CO2 tubing is 6 mm o If the customer s CO2 supp...

Page 24: ...l The remains of the wooden transportation crates will be disposed of by the customer 2 8 2 Opera Phenix Plus The following transport crates will be shipped to the customer l Instrument Crate wooden c...

Page 25: ...rate 2 wooden crate Workstation and accessories Dimensions W D H 118 98 159 cm 47 39 63 in Weight 228 kg 503 lb l Incubator Crate wooden crate optional Incubator STX 44 IC Dimensions W D H 83 79 148 c...

Page 26: ...imum pressure 8 bar Maximum flow rate 14 liter minute 3 7 gallons minute safety relevant see note Tubing Use 4x6 mm PUR PVC Neoprene or Nylon tube for the low pressure connection Do not use silicon or...

Page 27: ...3 IT Policy 3 IT Policy Opera Phenix Plus Site Readiness 27...

Page 28: ...licies Any effort required to verify this type of problem is billable at the current service rate and is not covered by guarantee and or service contract 3 1 Network Integration 3 1 1 Overview PerkinE...

Page 29: ...the Acapella Server may not be installed on the Harmony PC or on a PC with Harmony office installation General Network Requirements l The subnet mask for all network adapters has to be 255 255 255 0 l...

Page 30: ...pany network 3 1 3 1 Office PC as interface small solution PerkinElmer HCS Instrument NIC1 192 168 1 1 NIC2 172 16 0 1 Harmony PC Scope of delivery Customer s responsibility NAS Office PC NIC1 NIC2 DH...

Page 31: ...8 1 1 NIC2 172 16 0 1 Harmony PC NIC Network Interface Card NAS Network Attached Storage 3 1 3 3 Router PerkinElmer HCS Instrument NIC1 192 168 1 1 NIC2 172 16 0 1 Harmony PC Scope of delivery Custome...

Page 32: ...IC 192 168 99 10 Robot PerkinElmer HCS Instrument Harmony PC NIC1 192 168 1 1 NIC2 Scope of delivery Switch DHCP Customer s responsibility NAS NIC DHCP Office PC Company Network 1 Gbit 1 Gbit 1 Gbit N...

Page 33: ...accordingly during setup o TCP 22 SSH Remote access o TCP 80 http Columbus webapp o TCP 443 https Columbus webapp o TCP 8081 http Columbus SOAP webservice interface o TCP 4063 4064 Columbus Java clien...

Page 34: ...strument 3 1 5 3 Automation Upgrade with Columbus plate works plate works PC NIC 192 168 99 10 PerkinElmer HCS Instrument Harmony PC NIC1 192 168 1 1 NIC2 Scope of delivery Switch Static IP Customer s...

Page 35: ...IoT Enterprise 2016 2019 LTSC Version 1607 1809 l This version will receive regular security updates supported until October 2026 January 2029 l It will skip any feature updates to ensure stability l...

Page 36: ...rator rights are required for this step The Windows Update section can be found in this branch Computer Configuration Administrative Templates Windows Components Windows Update o Configure Automatic U...

Page 37: ...our application and the amount of data produced the system requirements especially memory number of processors can be much higher than the following minimum requirements This can apply for example to...

Page 38: ...able to resolve each computer s name The Harmony PC can receive the network address from a DHCP server The general configuration is to obtain the IP address automatically from a DHCP 1 The usage of a...

Page 39: ...omatic Microsoft Updates to Turn Off Automatic Updates or Notify me but don t automatically download and install them because they may disturb the Opera Phenix System 3 Deactivating the virtual memory...

Page 40: ...PerkinElmer is not responsible for the implementation of an effective backup strategy 2 PerkinElmer is not responsible for the backup of any files from the Opera Phenix System 3 PerkinElmer recommends...

Page 41: ...The Harmony PC comes with two pre defined Windows user accounts l Harmony password Harmony This is the default Windows user account for operating the Opera Phenix system l Administrator password Harm...

Page 42: ...owed please contact PerkinElmer Service and ask for other options Please note Other options may increase costs for the service contract Minimum system requirement for LogMeIn remote support l Windows...

Page 43: ...4 Confirmation Fax Email 4 Confirmation Fax Email Opera Phenix Plus Site Readiness 43...

Page 44: ...upply has a frequency of 50 or 60 Hz and a voltage in the range of 100 to 120 V or 220 to 240 V o Only with optional ECO upgrade CO2 supply is provided by the customer as specified in the gas requirem...

Page 45: ......

Page 46: ...PerkinElmer Schnackenburgallee 114 22525 Hamburg Germany Internet http www perkinelmer com email info perkinelmer com...

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