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TROUBLESHOOTING

POSSIBLE CAUSES

UNIT DOES NOT START

● Unit may have become unplugged
● Fuse may have blown
● Circuit breaker may have been tripped
● Unit may be off or in wall thermostat mode.
C h e c k  s e c t i o n  o n  d i p s w i t c h  s e t t i n g s  t o  v e r i f y
dipswitches are set properly.
● Unit may be in a protection or diagnostic failure mode.
See section on 

 

diagnostic

 

codes.

DISPLAY  HAS  STRANGE NUMBERS/CHARACTERS 
ON IT

UNIT MAKING NOISES 

UNIT NOT COOLING / HEATING ROOM

Unit air discharge section is blocked

Temperature setting is not high or low enough

Note:  Setpoint  limits  may  not  allow  the  unit  to  heat  or 
cool  the  room  to  the  temperature  desired.

 

Check 

section on dipswitch settings.

Unit air filters are dirty.

Room is excessively hot or cold when unit is started

Vent door left open

Unit may be in a protection or diagnostic failure mode. 

Check section on Intelligent Self --- checking Control.

Compressor is in time delay. There is a protective time 

delay  (approx  .  3  minutes)  on  starting  the  compressor 
after  a  power  outage(or  restarting  after  it  has  been 
turned  off  ),  to  prevent  tripping  of  the  compressor 
overload.

WATER

 

DRIPPING

 

OUTSIDE

WATER DRIPPING INSIDE

Wall sleeve is not installed level

ICE OR FROST FORMS ON INDOOR COIL

Low outdoor temperature

Dirty filters

COMPRESSOR PROTECTION

Power may have cycled, so compressor is in a restart 

protection.

SOLUTIONS

Check that plug is plugged securely in wall receptacle.

Note

 :Plug has a test/reset button on it. Make sure that the 

plug has not tripped.

Replace the fuse. 

Reset circuit breaker. 

Turn unit on (bottom right button on keypad).

The  unit  may  be  in  a  diagnostic  condition.  Check 

 --- checking Control section to determine 

if unit has had a failure.

The  unit  may  be  set  for  °  C  (instead  of  °  F),  see

 

the

 

SENIOR

.

Clicking,  gurgling  and  whooshing  noises  are  normal  during 

operation of unit.

Make  sure  that  curtains,

 

blinds  or  furniture  are  not  restricting  or 

blocking unit airflow.

Reset to a lower or higher temperature setting.

Remove and clean filters.

Allow sufficient amount of time for unit to heat or cool the room.

Start  heating  or  cooling  early  before  outdoor  temperature,  cooking 
heat or gatherings of people make room uncomfortable.

Close vent door.

Check DIP

 

switch settings for desired comfort.

Wait approximately 3 minutes for compressor to start

Wall sleeve must be installed level for proper drainage of

 

condensation. Check that installation is level and make any 

necessary adjustments.

 

Remove and clean filters.

Compressor Protection

 — To prevent short cycling of the

 

compressor

 


diagnostic

 

codes

If  a  drain  kit  has  not  been  installed,  condensation  runoff 

during  very  hot  and  humid  weather  is  normal.  See  Note  2.  If  a 
drain  kit  has  been  installed  and  is  connected  to  a  drain 

 

system,  check  gaskets  and  fittings  around  drain  for  leaks  and 
plugs.

When  outdoor  temperature  is  approximately  55°F  (12.8°C)  or 

below, frost may form on the indoor coil when unit is in Cooling 
mode.  Switch unit to FAN operation until ice or frost melts.

 

Random Compressor restart

    

Whenever the unit is plugged 

in, or power has been restarted, a random compressor restart 
will

 

o

ccur.

 

After a power outage, the compressor will restart after 

approximately 3 minutes.

OPERATION

-12-

Summary of Contents for 2PTC12A-3.0

Page 1: ...MODELS 2PTC12A 3 0 2PTH15A 5 0 Before using your air conditioner please read this manual carefully and keep it for future reference along with your receipt USER MANUAL PACKAGED TERMINAL AIR CONDITION...

Page 2: ...nt the right is reserved to change specifications and design without notice IMPORTANT NOTE TO THE OWNER This manual is to be used by qualified professionally trained HVAC technicians only The manufact...

Page 3: ...ation Protection Automatically protects the compressor if heat pump is operated with high indoor coil temperatures Power to the outdoor fan and the compressor are turned off if the indoor coil gets to...

Page 4: ...at Electric And Non Electric Sub Base Kit IR REMOTE CONTROLLER NOTE Consult sales literature for the appropriate voltage and amperage selections if applicable 3 R LS GH B Y W GL C WALL MOUNTED THERMOS...

Page 5: ...ion of this unit is described in the following sections Following the steps in the order presented should ensure proper installation Front and discharge grille Electric heater Indoor Fan Display Modul...

Page 6: ...assis Installation View 2 3 Secure the chassis to the wall sleeve using three screws on each side of the chassis to ensure a proper seal between the chassis and the wall sleeve The screws are supplied...

Page 7: ...High fan speed Blue Reversing valve Yellow Compressor White Heater Orange Low fan speed Black Common ground RLSGHBYWGLC R LS GH B Y W GL C WALLMOUNTEDTHERMOSTATINTERFACE Thermostat WARNING TO AVOID TH...

Page 8: ...ent time indicator TEMPsetting button This button is used to sent the room temperature Pressing of or button the temperature setting is increased or decreased FAN SPEED button Press this button to sel...

Page 9: ...ODE button select the operation mode cool fan heat Press or button to set your desired temperature The setting temperature range is 61 88 F 16 31 C Press the FAN SPEED button to set your desired air f...

Page 10: ...Front Back MAINTENANCE AND CLEANING AIR DISCHARGE GRILLE The discharge grille can be adjusted to expel air at either a 15 or 55 angle Discharge Grille Orientation Options 15 Discharge Air 55 Discharge...

Page 11: ...lastic Creating this seal prevents water from entering the control area or the fan motor and damaging the unit 2 Spray condenser coil and base pan down with water Next spray a mild biodegradable deter...

Page 12: ...outside of the unit Air sounds The fan cycle switch sets the operational mode of the fan In the ON position the fan will run continuously whenever power is applied in this mode In the AUTO position t...

Page 13: ...ce the fuse Reset circuit breaker Turn unit on bottom right button on keypad The unit may be in a diagnostic condition Check checking Control section to determine if unit has had a failure The unit ma...

Page 14: ...THIS PAGE INTENTIONALLY LEFT BLANK...

Page 15: ...G SA PT01ENG 2 802000190188...

Page 16: ...Perfect Aire LLC 5401 Dansher Rd Countryside IL 60525 844 4PA AIRE 844 472 2473 www perfectaire us Specification and performance data is subject to change without notice Printed in China PA Manual_2PT...

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