Certificate & Installation Manual
4
In the post-warranty period the replacement parts/components are warranted to be free from defects
in material or workmanship for a period of 3 (three) months from the date of shipment of the
repaired/replaced Product to the Customer.
All claims with regard to quantity, completeness and defects to appearance of the Product delivered
are accepted by the Manufacturer in writing within no more than 5 (five) working days after the
products are received by the Customer. In case of failure to meet the abovementioned deadline no
claims are accepted.
The Warranty does not cover:
•
products, parts and components with:
-
external mechanical damages resulting in the
Product’s fault;
-
defects resulting from Customer's improper testing, operation, installation, maintenance,
modification, alteration, or adjustment;
-
damages due to force majeure circumstances (natural disasters, vandalism etc.) or defects
as a result of external circumstances (power surges, electric discharge, etc);
•
fuses, accumulators, galvanic elements and other components, replacement of which is
performed by the Customer in accordance with the Product’s in-line documentation.
To the maximum extent permitted by the acting law, the Manufacturer does not incur a liability for
any direct or indirect losses of the Customer, including but not limited to loss of profit or data, losses
caused by idle period, missed profit, and etc. related to use or impossibility to use products and
software, including possible software errors and failures.
Within the warranty period the products are repaired free of charge at the Manufacturer’s site. The
Manufacturer reserves the right to repair failed product or replace it with an operational one. Time of
repair is specified at the moment the Product is accepted for repair. Transportation cost to and back
from the place of repair shall be borne by the Customer.
In order to shorten the repair time the Customer must inform the Manu
facturer’s Technical Support
Department (the TSD) of the problem with the Product’s operation and/or about the origin of the fault
by submitting a filled-in Technical Support Form by e-
mail, fax or via the Manufacturer’s website or
communicate directly a specialist of the TSD.
The Manufacturer reserves the right not to accept the Product for repair from the Customer who
failed to submit the Technical Support Form.
The Manufacturer’s warranty obligations don’t cover attendance by the experts
of a Customer and maintenance of any Product on site
If in the course of the examination taken by the Manufacturer of the Product or its parts/components
believed to be faulty, no faults have been detected, the Customer is responsible for compensation
of the Manufacture
r’s expenses related to the examination.
Apart from the warranties mentioned above the Manufacturer does not provide any other warranties
with regard to compatibility of a Product purchased with software or products produced by other
manufacturers as well as any warranties that this Product will fit for the purposes not stipulated in
the Product’s in-line documentation.
The warranty does not provide for any claims with regard to the technical specifications of the
Product in case they are in compliance with those stated by the Manufacturer. The Manufacturer
does not guarantee that the Product purchased will meet Customer’s requirements and expectations.
PLEASE NOTE THAT PERCo PRODUCES TECHNICALLY SOPHISTICATED PRODUCTS
THAT, IF NOT FAULTY, CANNOT BE RETURNED BACK IF BY SOME REASON THE
CUSTOMER DEEMS THEM UNSATISFACTORY
The PERCo
FP-11Q.1 Front panel
is in conformity with the essential requirements
of the EU’s Machinery, Low-Voltage and EMC Directives and carries the CE marking
accordingly.
