Pepperl+Fuchs OHV110-F228-R2, Manual, Page: 53 / 55

OHV110-F228-R2
Troubleshooting
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7 Troubleshooting
If there is a defect, the device must be repaired by Fuchs.
Fault Repair
Note
Do not repair, modify, or manipulate the device.
Fault Possible cause Remedy
Codes cannot be read. The optical unit on the hand-
held reader is dirty. Clean the optical unit. See
chapter 6
The reading distance is too
large or too small. Move the handheld reader
closer to or farther from the
code until the height of the
blue bars is roughly the same
height as the code.
The code is on a reflective sur-
face. Enable the option for
enhanced display reading.
Change the reading angle by
holding the handheld reader
at an angle to the surface.
Reading of the code type is
disabled. Enable the code type using
the corresponding control
codes; see chapter 4.4.1.
The read result is not trans-
ferred. The handheld reader is not in
keyboard mode. Activate keyboard mode.
The read result is incorrect. The handheld reader is using
the wrong keyboard layout. Change the keyboard layout
for the current operating
mode.
The code type is incorrectly
interpreted as a different code
type. Use the Test statistics area
in Vision Configurator to deter-
mine the code type assigned
to the read code (see chapter
4.3.3) or the corresponding
control code (see chapter
4.4.1).
The read result is altered by a
script, input of a code type, a
prefix, or a suffix. Use the Parameter area in
Vision Configurator to check
the settings for
Read result
(see chapter 4.3.5) and Script
(see chapter 4.3.6).
The connection to Vision Con-
figurator cannot be estab-
lished. The handheld reader is not in
Vision Configurator mode. Activate Vision Configurator
mode.
Some settings are lost when
the device is switched off and
on again. The altered settings have not
been saved. Change the settings again
and then read the following
code to save the settings man-
ually.