14
Kreepy Krauly
®
Platinum
™
Installation and User’s Guide
Section 4
Troubleshooting
Problem
Corrective Action
Kreepy Krauly
®
Platinum
™
doesn’t move
or moves sluggishly or hangs up on steps.
Be sure fi lter pump and booster pump are on and working properly. (You may
need to clean your pool fi lter system).
Check the Wall Fitting screen for debris and rinse clean.
Check wheel RPM (See page 10).
Determine if the Back-Up Valve is cycling. (Hold the valve out of the water
and the jet should come on for approx. 30 seconds and shut off for approx. 3
minutes and 30 seconds).
Check all the Hose connections and Swivels for leaks that can cause loss of
water pressure.
Check debris that may be jammed in the gear teeth on one of the front drive
wheels. Gently rotate the front wheels backward to dislodge debris.
Kreepy Krauly
®
Platinum
™
falling over or
lying on it’s side.
This usually indicates the bag needs to be emptied.
See if the ballast fl oat is leaking by checking for water. Unscrew by pull back
while turning counter-clockwise. Shake it and listen for water in fl oat.
Kreepy Krauly
®
Platinum
™
will not back up.
Determine if the Back-Up Valve is cycling. (Hold the valve out of the
water and the jet should come on for approx. 30 seconds, and shut off for
approx. 3 minutes and 30 seconds).
Check the wheel RPM (See page 10).
Empty the debris bag if full or half full.
Kreepy Krauly
®
Platinum
™
will not climb.
Brush sides of the pool wall (even if no algae is present).
Check the wheel RPM (See page 10).
Reposition the Thrust Jet. (See page 9).
Note:
The climbing ability of the Kreepy Krauly
®
Platinum
™
is dependent on the
pool’s shape and available water pressure. It will climb better in pools without
sharp angles or in the transition from the pool fl oor to the pool wall.
Hoses tangling.
Check the length of the Feed Hose, they may be to long. (See pages 4-7 ).
Check to see that the Feed Hose is fl oating on top of surface. Check hose
fl oats for even spacing.
Twist the Hose Swivels to see if they spin freely and replace any that will not.
Lay out the Feed Hose straight in the full sun to remove any memory.
Sweep Hose is sucked into the cleaner.
Adjust the Sweep Hose using the Adjustment Screw located on the
bottom of the Swivel Mast. Turn Adjustment Screw clockwise until the
Sweep Hose is in a gentle sweeping motion.
Booster Pump very noisy.
Make sure Wall Fitting is mounted in pool wall correctly.
Make sure Pool Filtration system is working properly.
Contact your local Pool Professional -possible Booster Pump problem.
Sweep Hose breaks surface and sprays
nearby windows, patio decks and
bystanders.
Adjust Sweep Hose to a gentle sweeping motion.
Add optional Sweep Hose weight (See page 13).
Use the following troubleshooting information to solve possible problems with your Kreepy
Krauly
®
Platinum
™
.
