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TECHNICAL SUPPORT

YOU HAVE COMPLETED THE INSTALLATION OF YOUR DEFENDAGUARD SHUTTER, 

CONGRATULATIONS!

For technical support on the installation of your shutter, please contact Pentagon.

Phone: 1.866.705.4668

Email: [email protected]

Website: www.pentagonshutters.com

CONTACT DETAILS:

Summary of Contents for DefendaGuard

Page 1: ...INSTALLATION INSTRUCTIONS DEALER INFORMATION MANUAL OPERATION TAPE OPERATION Between Jamb Under Lintel Mount ...

Page 2: ......

Page 3: ...the box Also secure the box housing through the support plates if they are supplied 4 The shutter has been supplied to be installed onto solid wood backing The 10 2 inch installation screws provided are for mounting onto wood If you are not installing your shutter onto wood please substitute these screws for the appropriate fasteners needed for your substraint backing IMPORTANT NOTES INSTALLATION ...

Page 4: ...e in a separate box labelled Guide Rails BOX HOUSING GUIDE RAILS CURTAIN Size will vary depending on shutter height and width Standard STAX Buildout U Sill AnchorLoc End Retention Pre installed on shutters under 60 pounds BOTTOM BAR Pre Installed on Curtain AXLE Pre Installed in Box Housing SILL If Required Standard Heavy Duty Size will vary depending on shutter height and width L Sill B A C E D F...

Page 5: ...OPPER BRACKETS If Required Stopper Brackets Self Tapping Screws INSTALLATION SCREWS SCREW HOLE COVERS If Required SUPPORT BRACKETS If Required 10 2 Inch Screws Tek Screws Used to cover screw holes on the guide rails Size will vary depending on box housing size T CLIPS Pre installed on shutters under 60 pounds I H J1 J2 J3 J L M K TAPE COILER GUIDE TAPE GUIDE TUBE If Required N O N1 N2 O1 O2 Used t...

Page 6: ...il the final stage of the installation 1 Remove the protective plastic on the exterior of the box housing A 2 Ensure the entire mounting surface is completely flat You will need the depth of one guide rail C on each side of the opening and the depth of the box housing A at the top of the opening If necessary remove the trim around the opening so the mounting surface is completely flat ...

Page 7: ...all mounting holes face outwards on each side of the shutter If your shutter has a bottom bar lock The end of the guide rail with the lock hole on the inside is the bottom If your shutter has support brackets The end of the guide rail with the threaded insert and screw is the top If your guide rails have flare outs The end of the guide rail with the flare is the top 1 Set the box housing A on a fl...

Page 8: ... up and into position over the opening by holding the box housing A and guide rails C and slowly rotating the entire shutter 90 degrees so it is standing up vertically Important note Continue to hold the box housing firmly to avoid breaking the box housing legs Have one person on each side of the shutter to lift the shutter into place Warning The curtain can be heavy Ensure you have enough assista...

Page 9: ...x housing A and guide rails C are straight and level Use shims if required to keep the guide rails straight 7 Mount the guide rails C to the sides of the opening Use the 10 2 screws J1 provided to secure the guide rails to the opening ...

Page 10: ...ugh the sill and into the solid backing Mount sill with one flange under the guide rails and the other against the wall facing down Scew the 10 2 screws J1 through the sill and into the solid backing Or Or If your shutter has a L Sill Mount sill with one flange under the guide rails and the other infront of the guide rails facing up Screw the tek screws J2 through the front of the sill and into gu...

Page 11: ...o not fasten the tape coiler to the guide rail C yet To operate the shutter pull the tape in the upwards direction so that the tape goes into the box housing A To open the shutter pull the tape out of the box housing and down to the tape coiler SKIP THIS STEP IF YOUR CURTAIN IS NOT PRE INSTALLED IN BOX HOUSING ...

Page 12: ...support plates Large shutters have steel support plates on each end of the box housing Insert the 10 2 screws J1 through the 4 mounting holes on each plate into solid backing 11 Mount the box housing A to solid backing with a screw at each end and one screw every 16 across the width Use the 10 2 screws J1 Insert the screws through the top of the box housing To operate the shutter pull the tape in ...

Page 13: ... mounting holes on both guide rails The standard location to mount the stopper brakets is at the top of the guide rails beneath the box housing A However you can mount them at your desired height depending on where you want the curtain to stop when opening it during operation Mount the stopper brackets so that their outside edge is flush with the outside edge of the guide rail Use the self tapping...

Page 14: ...siton continue operating the shutter downwards allowing the axle E to turn until the t clips H push the top of the curtain against the back of the box housing Mount the auto lock brackets 3 8 10mm above the top of the curtain and in between the two t clips closest to the ends of the box housing one on each end of the box housing Use the tek screws J2 provided for mounting The top of the box housin...

Page 15: ... Ensure you have enough assistance to lift and hold the curtain or use a lifting device There are two curtain installation options Option 1 is the easiest and most convenient for curtains that are not too heavy Option 2 is for larger shutters skip to page 17 OPTION 1 A Remove the protective foam wrapping around the curtain roll B Unwrap the curtain roll and rewrap it the opposite way so the bottom...

Page 16: ...ft protective material you wrapped around the axle E in step B on the previous page E Slide the t clips H provided onto the top of the curtain Evenly space them along the width of the curtain with the end ones 3 in from each end of the curtain ...

Page 17: ...andles to rotate the axle Once the first one reaches the top insert the second one into the next hole and continue turning the axle until the number of turns displayed on the label have been completed SKIP THIS STEP IF YOUR AXLE DOES NOT HAVE SPRING ASSIST NO LABEL If your axle has a label displaying tension instructions and the location of the winding wheel then your axle has spring assist G Atta...

Page 18: ...d position When the shutter is in the closed positon continue operating the shutter downwards allowing the axle E to turn until the t clips H push the top of the curtain against the back of the box housing Mount the auto lock brackets 3 8 10mm above the top of the curtain and in between the two straps closest to the ends of the box housing one on each end of the box housing The top of the box hous...

Page 19: ...he strap loops The curtain roll should be orientated so that the loose end of the curtain is coming up the back of the roll Let the straps take the weight of the curtain roll so that it is hanging from the axle E Ensure the straps are in no danger of slipping Warning The curtain can be heavy Ensure you have enough assistance to lift and hold the curtain or use a lifting device ...

Page 20: ...s H provided onto the top of the curtain Evenly space them along the width of the curtain with the end ones 3 in from each end of the curtain D Rotate the curtain roll B in the straps and pull the loose end of the curtain roll up behind the axle E ...

Page 21: ...re inserted into the same row of slots in the axle F Release the tape from the tape coiler N1 in order to operate the shutter in the next step Do not fasten the tape coiler to the guide rail C yet To operate the shutter pull the tape in the upwards direction so that the tape goes into the box housing A To open the shutter pull the tape out of the box housing and down to the tape coiler ...

Page 22: ...for the first few rotations You may need to pause the operation and rotate the suspended curtain roll backwards to correct this 2 3 times Important notes Pull the curtain roll suspended on the strap loops away from the guide rails C to prevent it from rubbing and scratching Also keep the curtain centered in the box housing A to prevent it from hitting each end of the box housing and causing damage...

Page 23: ...pletely transferred from the straps to the axle E you will need to remove the straps and carefully lift the bottom bar D and set it into the guide rails C and then pull it down inside the guide rails I Rotate the curtain down into the completely closed position ...

Page 24: ...hutter downwards allowing the axle E to turn until the t clips H push the top of the curtain against the back of the box housing Mount the auto lock brackets 3 8 10mm above the top of the curtain and in between the two t clips closest to the ends of the box housing one on each end of the box housing The top of the box housing is not shown for illustration purposes Use the tek screws J2 provided fo...

Page 25: ...ep 4 If your shutter has support brackets Replace the support brackets K you removed in step 2 5 If your shutter is installed outdoors The shutter must be sealed to the wall Put a good bead of suitable exterior caulking where the shutter meets the wall along the top and on both sides of the shutter 4 To operate the shutter pull the tape in the upwards direction so that the tape goes into the box h...

Page 26: ...Determine which end of the box housing A the tape coiler N1 is on 7 Mount the tape coiler N2 to the guide rail C The tape coiler should be mounted to the guide rail at a comfortable height with the tape coiler mounting legs flush to the outside of the guide rail Mount the tape coiler to the guide rail using the tek screws J2 provided To operate the shutter pull the tape in the upwards direction so...

Page 27: ...E INSTALLATION OF YOUR DEFENDAGUARD SHUTTER CONGRATULATIONS For technical support on the installation of your shutter please contact Pentagon Phone 1 866 705 4668 Email sales pentagonshutters com Website www pentagonshutters com CONTACT DETAILS ...

Page 28: ...SUPERIOR SUPPORT PREMIUM QUALITY CUSTOMIZED SOLUTIONS www pentagonshutters com ...

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