User Guide for Pebby robot
www.getpebby.com
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9. Troubleshooting
In work process might be problems like:
I don’t see my home Wi-Fi network (both devices)
This problem can occur if you are trying to connect your Pebby to either
a 5GHz frequency range network or a hidden network.
Unfortunately, Pebby doesn’t work with 5GHz networks, but since most
routers support both 5GHz and 2.4GHz frequencies, you should be able
to change it to 2.4GHz mode.
If you have a hidden network, on the last registration step you will be
prompted to enter your network SSID and password manually.
Don’t see robot in the app
If you cannot connect to your Pebby from your smartphone, try the
following:
Make sure that:
-
You have the Internet connection on your device.
-
Your Pebby is activated. Otherwise, repeat step 2.2