20
Warranty and Repairs
Warranty
Peak Beam Systems, Inc. warrants that for a period of 12 months from the date of purchase that its
products (except as listed below) shall be free of defects in materials and workmanship under
normal use and that Peak Beam Systems, Inc. shall, at its option, repair or replace any defective
product upon the prepaid return of the product to its factory. In the case of any lamp, light bulb or
other form of light source and the battery, the warranty period shall be 90 days.
The warranty only applies to defects in materials and workmanship and not to damage incurred in
shipping or handling, damage due to abuse, misuse, alteration or improper application of the
equipment. Damage incurred in return shipping and handling due to improper packaging is not
covered.
In order to be eligible for coverage under the warranty, the equipment must have the original Peak
Beam Systems, Inc. label with a legible serial number attached.
Removal of any portion of the
factory-affixed labels on any product will result in the voiding of any written or implied warranty.
The foregoing warranty is in lieu of any and all other warranties whether expressed or implied. This
warranty contains the entire warranty. Peak Beam Systems, Inc. authorizes no other person or
organization to modify this warranty or to assume for it any other warranty or liability concerning
its products. The remedies of the buyer set forth hereon are exclusive and the liability of Peak Beam
Systems, Inc. whether arising out of contract, negligence, strict tort, any warranty or otherwise shall
not, except as expressly provided, exceed the price of the goods upon which such liability is based.
In no event shall Peak Beam Systems, Inc. be liable for direct, indirect or consequential damages,
loss of anticipated profits, loss of time or any other losses incurred by the buyer in connection with
the purchase, installation, operation or failure of operation of the product.
Returns to the Factory
All factory returns must have a Return Material Authorization (RMA) number. Peak Beam Systems
is not responsible for items returned without an authorization number. All warranty returns without
an RMA number will be returned at the customer’s expense. RMA numbers can be obtained by
calling 1-610-353-8505 or e-mailing [email protected]. Please provide the following
information:
•
Serial number(s) of unit(s) to be returned
•
Date and location of purchase (if known)
•
For service returns, a description of the problem
•
Method of payment for non-warranty service
Products returned by the customer to Peak Beam Systems must be sent freight prepaid.
Out-of-warranty repairs must be prepaid unless other arrangements have been made. Non-U.S.
warranty repairs and out-of-warranty repairs will be returned to the customer by the customer’s
choice of freight carrier with the freight charges paid by the customer.
Domestic warranty repairs will be returned freight prepaid by Peak Beam Systems, Inc.’s choice of
freight carrier with the freight charges paid by Peak Beam Systems. The customer will pay any
additional freight costs for special handling or expedited freight.
Returns of non-defective goods will only be accepted from the original buyer within 90 days of sale
and must be in “like new” condition. These returns are subject to a minimum restocking charge of
20% plus freight out and must be returned freight prepaid. Custom equipment is not returnable.
Rev. H, 8/17
