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4.3 Control panel warning messages
Inconsistency between card thickness adjustor and card used
Messages Displayed
Description
Solutions
IC Chip Missing
Ribbon Missing
Ribbon Mismatch
Ribbon Type Error
Cover Open
Ribbon IC chip is not inserted
Ribbon is not installed
Installed ribbon does not match with ribbon IC chip ID
Unsupported ribbon type
Top cover door is opened
Install ribbon IC chip into printer’s IC chip socket.
Install ribbon with corresponded IC chip into printer.
Check ribbon type and install the corresponded IC chip.
Check ribbon’s region code with matching printer’s region code.
Ribbon Out
Print Fail
Failing to searching ribbon
Fail to start printing process
Reinstall the ribbon again with correct installation procedure.
Check the ribbon to see if it’s snapped.
End of ribbon usage
Reinstall a new ribbon with IC chip.
Card Out
Card runs out
Place more cards with card’s weight module.
Get the setting of adjustor and card used consistent.
Adsorption force among cards
Move cards apart and then arrange them to input hopper for retry.
Cam Error
Ribbon Error
Internal mechanical cam platen error
Ribbon’s IC chip error
Contact your local service center for professional advice.
Reinsert IC chip again or change a new IC chip if it´s required.
Close the top cover door.
Chapter 4. Help Diagnosis
