Confidential
Page 37
19/02/09
No Dial Tone ~ Check the phone is connected
Line Busy ~ Check phone number and PABX
No Answer ~ Check phone number and PABX
No Carrier ~ Check modem settings to see if correct for this bank
Argent Line
An Argent line needs to be configured to run the AABP Protocol at 9600bps. Ensure that Telstra installs this
type of line. Telstra will provide an Argent Terminal Adaptor (ATA) and an ISDN line.
Argent Terminal Adaptor Connection to the PC
The Argent TA must be connected to the PC
Via a 25-pin (V.24 port on TA) to 9-pin (COM port on PC) standard RS-232 modem cable (available
from any PC or Electronics Store)
This connection will fail if….
The cable is incorrect, you CANNOT use a null-modem cable (type 1), and you must use a standard
RS232 modem cable.
The incorrect COM port is configured for the Argent line in EFT server (lines tab)
If the Argent ATA display is a steady dot, then the Argent ATA is configured for AABP and is ready to be
connected to the PC running the EFTSRV software.
