Confidential
Page 32
19/02/09
China Union Pay (CUP) refunds
Refunds using CUP cards are slightly different to other cards
The receipt from the original purchase is required to perform a refund on a China union pay card, the
required details are highlighted in red on the example below. These are the transaction date (day and month),
RRN (retrieval reference number) and authorisation ID (AUTH ID).
Terminal Display
Screen Display
Action
READY
<Customer Logo>
HH:MM DD/MM/YY
On the POS interface:
Select the
[Transaction]
tab.
Select the
Txn Type
as
Refund
.
Enter the Refund amount
into the
Amt Purchase
field
.
Select the
[Transaction]
button.
REFUND
SWIPE CARD
Customer swipes card.
