English
18
5. Problem solving
In case there is a problem or there is a suspicion the charger is not operating as expected,
first check which of the indication LEDs are on. If both the orange and the green LED are
blinking quickly ( ½ second on, ½ second off followed by a 1 second pause), they are
indicating an error.
The number of flashes, between the pauses are indicating the error code.
Next, consult the next tables to diagnose the problem.
Table 1: Fault diagnostics
Problem
Possible causes
Solution
None of the LEDs
are on.
No mains voltage.
Check the mains voltage connection.
Battery charger or mains
cable broken.
Consult Your supplier.
All LEDs are blinking
quickly.
Problem detected.
Count the number of flashes between
the pauses and consult table 2.
Table 2: Error codes
Error code(s) Description
Possible causes and solution(s)
1, 2 , 3
Internal battery charger
problem.
Restart battery charger. If the error is repeated
Consult Your supplier.
4
Temperature too low.
Move to a warmer environment and restart the
charging.
5
Temperature too high.
Let the charger cool down for 15 minutes and
restart the charging. Prevent direct sunlight.
If the problem persists please consult Your
supplier.
7
Current too high.
Cabling problem or other problem. Check cabling
and connections and restart. If unsuccessful
consult Your supplier.
9
Battery reverse polarity.
Disconnect the battery and check the polarity.
If the cause of the failure has been removed, the power supply / battery charger can be
restarted by disconnecting it shortly from the mains .