Chapter 4
How to Do Transaction
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without prior written permission from PAX.
.
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4.3.2
EBT Return
Note
An EBT RETURN is the reversal of an approved and settled
transaction. A RETURN refunds back
to the customer’s EBT card, if the
transaction has not already been settled. EBT return is only for Food
Stamps.
Example:
X bought some apples from Y
’s shop. But he found that
apples are not good. So he went to Y
’s shop to return the apples and
wanted Y to return his money. Y should do an EBT Return to return
money to X
’s EBT card account. X hands his EBT card to Y. Y
processes an EBT Return transaction. Then, X gives the apples back to
Y and Y gives the EBT card to X.
X-EBT card holder; Y-Merchant of shop
S
TEP
A
CTION
D
ISPLAY
1.
From the Idle prompt use the
[SHORTCUT]
button
until EBT is displayed, then press
[UP/DOWN]
or
[SHORTCUT]
button until RETURN is displayed.
2.
Swipe the EBT card.
3.
Input the amount of the Return then press
[ENTER]
*
If the original transaction includes a tip amount then the
total amount should be entered as the return amount.
4.
This prompt occurs when
Invoice Mode
feature is
turned on.
When prompted, enter the invoice No. then press
[ENTER]
.
5.
This prompt occurs when
Clerk/Server ID Mode
feature is turned on.
When prompted, enter the clerk/server ID then
press
[ENTER]
.
INPUT CCOUNT
EBT
RETURN
EBT RETURN
AMOUNT 0.00
___________________
ENTER INVOICE #:
___________________
___________________
ENTER CLERK ID:
___________________