Patton SmartNode SN4960 User Manual Download Page 42

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Chapter 6

Contacting Patton for assistance

Chapter contents

Introduction

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Contact information

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Patton support headquarters in the USA

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Alternate Patton support for Europe, Middle East, and Africa (EMEA)

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Warranty Service and Returned Merchandise Authorizations (RMAs)

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Warranty coverage

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Out-of-warranty service

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Returns for credit

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Return for credit policy

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RMA numbers

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Shipping instructions

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Summary of Contents for SmartNode SN4960

Page 1: ...I VoIP Enterprise Session Border Router User Manual Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Part Number 07MSN4960 GS Rev G Revised Feb...

Page 2: ...furnished under a license and may be used or copied only in accordance with the terms of such license For information about the license see Appendix F End user license agreement on page 67 or go to ww...

Page 3: ...3 SmartNode installation 24 4 Initial configuration 29 5 G SHDSL Basic Configuration 38 6 Contacting Patton for assistance 43 A Compliance information 46 B Specifications 50 C Cabling 57 D Port pin ou...

Page 4: ...ont panel 19 2 Applications overview 21 Introduction 22 Application Edge intelligence of enterprise communication 22 Application Multi service ISDN Internet telephony IAD 23 3 SmartNode installation 2...

Page 5: ...39 Line Setup 39 Configuring PPPoE 39 Configuration Summary 40 Setting up permanent virtual circuits PVC 41 Using PVC channels in bridged Ethernet mode 41 Using PVC channels with PPPoE 41 Diagnostics...

Page 6: ...vices 52 Management 53 System 53 Physical 53 G SHDSL Daughter Card if applicable 54 Identification of the SmartNode devices via SNMP 55 C Cabling 57 Introduction 58 Console 58 Ethernet 59 E1 PRI 60 T1...

Page 7: ...to your laptop PC 30 8 Connecting the SmartNode to the network 32 9 Configuring the G SHDSL card for PPPoE 39 10 Connecting a serial terminal 58 11 Typical Ethernet straight through cable diagram for...

Page 8: ...0 6 Sample site log entries 25 7 Factory default IP address and network mask configuration 31 8 PVC Commands 41 9 PVC channels in bridged Ethernet mode 41 10 PVC channels in PPPoE mode 41 11 Diagnosti...

Page 9: ...stallation procedures Chapter 4 on page 29 provides quick start procedures for configuring the SmartNode router Chapter 5 on page 38 provides information on G SHDSL basic configuration Chapter 6 on pa...

Page 10: ...alls attention to important information The alert symbol and CAUTION heading indicate a potential haz ard Strictly follow the instructions to avoid property damage The shock hazard symbol and CAUTION...

Page 11: ...h ground For DC powered devices ensure that the interconnecting cables are rated for proper voltage current anticipated temperature flammability and mechanical serviceability WAN LAN PSTN ports connec...

Page 12: ...s a cross reference hyperlink that points to a figure graphic table or sec tion heading Clicking on the hyperlink jumps you to the reference When you have finished reviewing the reference click on the...

Page 13: ...14 Chapter 1 General information Chapter contents SmartNode 4960 overview 15 SN4960 model codes 16 SN4961 models 16 SmartNode 4960 rear panel 17 SmartNode 4960 front panel 19...

Page 14: ...uter with Transcoding Enables up to 64 transcoding sessions between codecs Universal SIP and T 38 Support Softswitch certified signaling support between all T1 RBS CAS ISDN PRI Q SIG SIP and H 323 Sec...

Page 15: ...PSTN for accurate clock source the SmartNode 4961 can provide a PSTN equivalent high precision clock The popular DECT PBX needs such high precision clocks Note For high precision clock models replace...

Page 16: ...Figure 2 SN4960 rear panel Power T1 E1 PRI ports 0 3 0 0 SN4960 30V SN4960 120V ETH 0 0 10 100 1000Base T port RESET button Console RS 232 port ETH 0 1 10 100 1000Base T port RS 232 Console ETH 0 0 ET...

Page 17: ...E1 2 048Mbps or T1 1 533 Mbps PRI interface meet ing all requirements of ITU T recommendations for G 703 Use a shielded E1 or T1 interface cable for 120 Ohm balanced connections to connect the SmartN...

Page 18: ...SN4960 30V SN4960 120V T 1 E 1 P o r t 1 T 1 E 1 P o r t 2 T 1 E 1 P o r t 3 T 1 E 1 P o r t 0 Ethernet 0 0 1000 Ethernet 0 0 Activity Ethernet 0 1 Link Ethernet 0 1 100 Ethernet 0 1 1000 Ethernet 0...

Page 19: ...failed to register Ethernet Link On when the Ethernet connection on the corresponding port has a link indication Ethernet Speed 10 100 When the Ethernet Link LED is on then On when the Ethernet is co...

Page 20: ...21 Chapter 2 Applications overview Chapter contents Introduction 22 Application Edge intelligence of enterprise communication 22 Application Multi service ISDN Internet telephony IAD 23...

Page 21: ...hony service providers ITSPs instead of incumbent carriers dra matically reduces telephony costs IP PBXs with their full suite of features and ease of integration into existing IT environments are ver...

Page 22: ...Once the IP PBX is ready you can choose on incoming calls from the PSTN for each extension whether this extension is to be directed to the IP PBX or on the legacy PBX Application Multi service ISDN In...

Page 23: ...25 IP related information 25 Software tools 26 AC Power Mains 26 Location and mounting requirements 26 Installing the gateway router 26 Placing the SmartNode 26 Installing cables 26 Connecting the PR...

Page 24: ...lude information such as listed in table 6 Network information Network connection considerations that you should take into account for planning are provided for several types of network interfaces are...

Page 25: ...de router is intended to be placed on a desktop or similar sturdy flat surface that offers easy access to the cables Allow sufficient space at the rear of the chassis for cable connections Additionall...

Page 26: ...the 10 100 1000Base T Ethernet LAN and WAN cables The SmartNode 4960 has automatic MDX auto crossover detection and configuration on all Ethernet ports Any of the ports can be connected to a host or...

Page 27: ...nd out how to replace it with a com patible power cord 4 Connect the male end of the power cord to an appropriate power outlet 5 Verify that the green Power LED is lit see figure 6 Do not connect powe...

Page 28: ...y default IP settings 31 Login 31 Changing the WAN IP address 31 3 Connecting the SmartNode to the network 32 4 Loading the configuration optional 33 Bootloader 34 Start Bootloader 34 Start up with fa...

Page 29: ...is ready The SmartNode 4960 Series is equipped with Auto MDX Ethernet ports so you can use straight through cables for host or hub switch connections see figure 7 Figure 7 Connecting the SmartNode to...

Page 30: ...8 Login To access the SmartNode start the Telnet application Type the default IP address for the router into the address field 192 168 1 1 Accessing your SmartNode via a Telnet session displays the lo...

Page 31: ...ize itself using the modified configuration 172 16 1 99 if ip WAN copy running config startup config 172 16 1 99 if ip WAN The SmartNode can now be connected to your network 3 Connecting the SmartNode...

Page 32: ...ow load its configuration from this server Note If your application is unique and not covered by any of Patton s configura tion templates you can manually configure the SmartNode instead of load ing a...

Page 33: ...re via TFTP The following procedure downloads the application image SmartWare for the mainboard See the note below on how to download the respective CLI description file Step Command Purpose 1 RedBoot...

Page 34: ...172 16 32 100 PING received 10 of 10 expected RedBoot load r v h 172 16 32 100 b 0x1800100 Sn4xxx image bin Using default protocol TFTP Raw file loaded 0x01800100 0x0199ca6b 1689964 bytes assumed ent...

Page 35: ...he download Note This type of download takes about 25 minutes since it uses a serial link at only 9600 bps Step Command Purpose 1 RedBoot load r v m xmodem ymodem b base_address Downloads an applicati...

Page 36: ...tial configuration Additional information For detailed information about configuring and operating guidance set up procedures and troubleshooting refer to the SmartNode Series SmartWare Software Confi...

Page 37: ...nts Introduction 39 Line Setup 39 Configuring PPPoE 39 Configuration Summary 40 Setting up permanent virtual circuits PVC 41 Using PVC channels in bridged Ethernet mode 41 Using PVC channels with PPPo...

Page 38: ...the modem attempts to connect and lit when the link is established If the modem keeps blinking check the cabling Configuring PPPoE Figure 9 explains how to configure PPPoE on the SmartNode s built in...

Page 39: ...thentication which is why you bind to a subscriber You can use authentication chap or authentication pap The line bind sub scriber MySubscriber binds the PPPoE session to the PPP subscriber in case au...

Page 40: ...e PVC was a regular Ethernet port Note The bridged PVC connections are internally mapped to VLANs on a virtual Ethernet port 0 2 You will therefore see references to this third Ethernet port when disp...

Page 41: ...king there is probably no compatible authentication protocol configured Make sure authentication chap and authentication pap are included in the subscriber setup If only CHAP failed there may be an er...

Page 42: ...n support headquarters in the USA 44 Alternate Patton support for Europe Middle East and Africa EMEA 44 Warranty Service and Returned Merchandise Authorizations RMAs 44 Warranty coverage 44 Out of war...

Page 43: ...253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com E mail support e mail sent to support patton inalp com will be answered w...

Page 44: ...be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted for...

Page 45: ...rmation Chapter contents Compliance 47 EMC 47 Safety 47 PSTN Regulatory 47 Radio and TV Interference 47 FCC Part 68 ACTA Statement 48 Industry Canada Notice 48 CE Declaration of Conformity 49 Authoriz...

Page 46: ...tested and found to comply with the limits for a Class A comput ing device in accordance with specifications in Subpart B of Part 15 of FCC rules which are designed to pro vide reasonable protection...

Page 47: ...ssion public service commission or corporation commission for information Industry Canada Notice This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is...

Page 48: ...communication Terminal Equipment and the mutual rec ognition of their conformity The safety advice in the documentation accompanying this product shall be obeyed The conformity to the above directive...

Page 49: ...onnectivity 51 Voice processing signalling dependent 51 Fax and modem support 51 Voice signalling 52 Voice routing session router 52 IP services 52 Management 53 System 53 Physical 53 G SHDSL Daughter...

Page 50: ...full duplex autosensing auto MDX Voice processing signalling dependent Four or eight full duplex channels with Voice CODECS G 711 A Law Law 64 kbps G 726 ADPCM 16 24 32 40 kbps G 723 1 5 3 or 6 3 kbps...

Page 51: ...mber blocking Call Routing Criteria Interface Calling called party number Time of day day of week date ISDN bearer capability Various other information elements IEs of the ISDN setup Wildcard and regu...

Page 52: ...HTTP web management and firmware loading TFTP configuration firmware loading SNMP v1 agent MIB II and private MIB Built in diagnostic tools trace debug Secure Auto provisioning System CPU Motorola MPC...

Page 53: ...991 2 ITU T G 991 2 Section E 9 TPS TC for ATM transport ITU T G 991 2 Section E 11 TPS TC for PTM transport DSL Connection RJ 45 Management I 610 OAM F4 F5 Management interfaces GUI and Telnet Softwa...

Page 54: ...SN4960 4E60V iso org dod internet private enterprises patton products sn49xx 8 1 3 6 1 4 1 1768 100 4 10 8 SN4960 4E96V iso org dod internet private enterprises patton products sn49xx 9 1 3 6 1 4 1 1...

Page 55: ...OID of 1 3 6 1 4 1 1768 100 4 10 1 which represents a SmartNode 4960 1E15V UI device The mapping of the sysObjectID to each of the SmartNode model is real ized with the SmartNode product identificati...

Page 56: ...57 Appendix C Cabling Chapter contents Introduction 58 Console 58 Ethernet 59 E1 PRI 60 T1 PRI 61...

Page 57: ...depicted in figure 10 Figure 10 Connecting a serial terminal Note See section Console port on page 63 for console port pin outs The interconnecting cables shall be acceptable for external use and shal...

Page 58: ...gh cable diagram for 10 100Base T Figure 12 Typical Ethernet straight through cable diagram for 1000Base T The interconnecting cables shall be acceptable for external use and shall be rated for the pr...

Page 59: ...are present in the PRI cables If you detach the cable detach the end away from the SmartNode or interface card first to avoid possible electric shock Network hazardous voltages may be present on the...

Page 60: ...s are present in the PRI cables If you detach the cable detach the end away from the SmartNode or interface card first to avoid possible electric shock Network hazardous voltages may be present on the...

Page 61: ...62 Appendix D Port pin outs Chapter contents Introduction 63 Console port 63 Ethernet 63 PRI port 64 G SHDSL port 64...

Page 62: ...ration settings 9600 bps 8 bits no parity 1 stop bit no flow control Figure 17 EIA 561 RJ 45 8 pin port Note N C means no internal electrical connection Ethernet Note Pins not listed are not used Tabl...

Page 63: ...SL port Note Pins not listed are not used Table 15 RJ45 socket 1000Base T Pin Signal 1 TRD0 2 TRD0 3 TRD1 6 TRD1 4 TRD2 5 TRD2 7 TRD3 8 TRD3 Table 16 RJ 45 socket Pin USR 1 RX Ring 2 RX Tip 3 RX Shiel...

Page 64: ...65 Appendix E SmartNode 4960 factory configuration Chapter contents Introduction 66...

Page 65: ...LAN network 192 168 1 0 255 255 255 0 include 1 192 168 1 10 192 168 1 99 lease 2 hours default router 1 192 168 1 1 domain name server 1 192 168 1 1 context ip router interface WAN ipadress dhcp use...

Page 66: ...67 Appendix F End user license agreement Chapter contents End User License Agreement 68 1 Definitions 68 2 Title 68 3 Term 68 4 Grant of License 68 5 Warranty 68 6 Termination 69 7 Other licenses 69...

Page 67: ...ated Equipment at a site owned or leased by the End User B The End User may copy licensed Program s as necessary for backup purposes only for use with the Des ignated Equipment that was first purchase...

Page 68: ...minate this Agreement should End User violate any of the provi sions of section 4 Grant of License on page 68 C Upon termination for A or B above or the end of the Term End User is required to destroy...

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