Patton SmartNode 5200, User Manual, Page: 31 / 50

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Chapter 5 Contacting Patton for assistance
Chapter contents
Introduction ..........................................................................................................................................................32
Contact information ..............................................................................................................................................32
Patton support headquarters in the USA .........................................................................................................32
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................32
Warranty Service and Returned Merchandise Authorizations (RMAs) ...................................................................32
Warranty coverage ..........................................................................................................................................32
Out-of-warranty service .............................................................................................................................33
Returns for credit ......................................................................................................................................33
Return for credit policy .............................................................................................................................33
RMA numbers ................................................................................................................................................33
Shipping instructions ................................................................................................................................33