Patton SmartNode 4950 User Manual Download Page 41

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Chapter 6

Contacting Patton for assistance

Chapter contents

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Contact information

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Patton support headquarters in the USA

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Alternate Patton support for Europe, Middle East, and Africa (EMEA)

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Warranty Service and Returned Merchandise Authorizations (RMAs)

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Warranty coverage

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Out-of-warranty service

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Returns for credit

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Return for credit policy

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RMA numbers

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Shipping instructions

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Summary of Contents for SmartNode 4950

Page 1: ...PRI VoIP Enterprise Gateway Router User Manual Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Part Number 07MSN4950 GS Rev B Revised Februar...

Page 2: ...furnished under a license and may be used or copied only in accordance with the terms of such license For information about the license see Appendix F End user license agreement on page 65 or go to ww...

Page 3: ...3 SmartNode installation 22 4 Initial configuration 27 5 G SHDSL Basic Configuration 36 6 Contacting Patton for assistance 41 A Compliance information 44 B Specifications 48 C Cabling 55 D Port pin ou...

Page 4: ...el 16 SmartNode 4950 front panel 18 2 Applications overview 20 Introduction 21 Application Multi service ISDN Internet telephony IAD 21 3 SmartNode installation 22 Planning the installation 23 Site lo...

Page 5: ...figuring PPPoE 37 Configuration Summary 38 Setting up permanent virtual circuits PVC 39 Using PVC channels in bridged Ethernet mode 39 Using PVC channels with PPPoE 39 Diagnostics 40 Troubleshooting D...

Page 6: ...gement 51 System 51 Physical 51 G SHDSL Daughter Card if applicable 52 Identification of the SmartNode devices via SNMP 53 C Cabling 55 Introduction 56 Console 56 Ethernet 57 E1 PRI 58 T1 PRI 59 D Por...

Page 7: ...ng the SmartNode to the network 30 8 Configuring the G SHDSL card for PPPoE 37 9 Connecting a serial terminal 56 10 Typical Ethernet straight through cable diagram for 10 100Base T 57 11 Typical Ether...

Page 8: ...9 6 Sample site log entries 23 7 Factory default IP address and network mask configuration 29 8 PVC Commands 39 9 PVC channels in bridged Ethernet mode 39 10 PVC channels in PPPoE mode 39 11 Diagnosti...

Page 9: ...stallation procedures Chapter 4 on page 27 provides quick start procedures for configuring the SmartNode router Chapter 5 on page 36 provides information on G SHDSL basic configuration Chapter 6 on pa...

Page 10: ...alls attention to important information The alert symbol and CAUTION heading indicate a potential haz ard Strictly follow the instructions to avoid property damage The shock hazard symbol and CAUTION...

Page 11: ...h ground For DC powered devices ensure that the interconnecting cables are rated for proper voltage current anticipated temperature flammability and mechanical serviceability WAN LAN PSTN ports connec...

Page 12: ...s a cross reference hyperlink that points to a figure graphic table or sec tion heading Clicking on the hyperlink jumps you to the reference When you have finished reviewing the reference click on the...

Page 13: ...13 Chapter 1 General information Chapter contents SmartNode 4950 overview 15 SN4950 model codes 16 SN4951 model codes 16 SmartNode 4950 rear panel 17 SmartNode 4950 front panel 19...

Page 14: ...DES strong encryption Internet Key Exchange IKE and SIP Registrar Universal SIP and T 38 Support Softswitch certified signaling support between all T1 RBS CAS ISDN PRI Q SIG SIP and H 323 Secure Toll...

Page 15: ...accurate clock source the SmartNode 4951 can provide a PSTN equivalent high precision clock The popular DECT PBX needs such high precision clocks Note For high precision clock models replace SN4950 w...

Page 16: ...gure 2 SN4950 rear panel Power T1 E1 PRI ports 0 3 0 0 SN4950 1E30V SN4950 4E120V ETH 0 0 10 100 1000Base T port RESET button Console RS 232 port ETH 0 1 10 100 1000Base T port RS 232 Console ETH 0 0...

Page 17: ...E1 2 048Mbps or T1 1 533 Mbps PRI interface meet ing all requirements of ITU T recommendations for G 703 Use a shielded E1 or T1 interface cable for 120 Ohm balanced connections to connect the SmartN...

Page 18: ...P o r t 1 T 1 E 1 P o r t 2 T 1 E 1 P o r t 3 T 1 E 1 P o r t 0 Ethernet 0 0 1000 Ethernet 0 0 Activity Ethernet 0 1 Link Ethernet 0 1 100 Ethernet 0 1 1000 Ethernet 0 1 Activity T1 E1 Port 0 T1 E1 P...

Page 19: ...failed to register Ethernet Link On when the Ethernet connection on the corresponding port has a link indication Ethernet Speed 10 100 When the Ethernet Link LED is on then On when the Ethernet is co...

Page 20: ...20 Chapter 2 Applications overview Chapter contents Introduction 21 Application Multi service ISDN Internet telephony IAD 21...

Page 21: ...DN Terminal Phone or PBX see figure 4 Using individually config urable routing tables an outbound call can be directed to the local PSTN connection or to an Internet tele phony service provider ISTP I...

Page 22: ...23 IP related information 23 Software tools 24 AC Power Mains 24 Location and mounting requirements 24 Installing the gateway router 24 Placing the SmartNode 24 Installing cables 24 Connecting the PR...

Page 23: ...lude information such as listed in table 6 Network information Network connection considerations that you should take into account for planning are provided for several types of network interfaces are...

Page 24: ...de router is intended to be placed on a desktop or similar sturdy flat surface that offers easy access to the cables Allow sufficient space at the rear of the chassis for cable connections Additionall...

Page 25: ...the 10 100 1000Base T Ethernet LAN and WAN cables The SmartNode 4950 has automatic MDX auto crossover detection and configuration on all Ethernet ports Any of the ports can be connected to a host or...

Page 26: ...nd out how to replace it with a com patible power cord 4 Connect the male end of the power cord to an appropriate power outlet 5 Verify that the green Power LED is lit see figure 5 Do not connect powe...

Page 27: ...y default IP settings 29 Login 29 Changing the WAN IP address 29 3 Connecting the SmartNode to the network 30 4 Loading the configuration optional 31 Bootloader 32 Start Bootloader 32 Start up with fa...

Page 28: ...is ready The SmartNode 4950 Series is equipped with Auto MDX Ethernet ports so you can use straight through cables for host or hub switch connections see figure 6 Figure 6 Connecting the SmartNode to...

Page 29: ...6 Login To access the SmartNode start the Telnet application Type the default IP address for the router into the address field 192 168 1 1 Accessing your SmartNode via a Telnet session displays the lo...

Page 30: ...ize itself using the modified configuration 172 16 1 99 if ip WAN copy running config startup config 172 16 1 99 if ip WAN The SmartNode can now be connected to your network 3 Connecting the SmartNode...

Page 31: ...ow load its configuration from this server Note If your application is unique and not covered by any of Patton s configura tion templates you can manually configure the SmartNode instead of load ing a...

Page 32: ...re via TFTP The following procedure downloads the application image SmartWare for the mainboard See the note below on how to download the respective CLI description file Step Command Purpose 1 RedBoot...

Page 33: ...172 16 32 100 PING received 10 of 10 expected RedBoot load r v h 172 16 32 100 b 0x1800100 Sn4xxx image bin Using default protocol TFTP Raw file loaded 0x01800100 0x0199ca6b 1689964 bytes assumed ent...

Page 34: ...download Note This type of download takes about 25 minutes since it uses a serial link at only 9600 bps Step Command Purpose 1 RedBoot load r v m xmodem ymodem b base_address Downloads an application...

Page 35: ...tial configuration Additional information For detailed information about configuring and operating guidance set up procedures and troubleshooting refer to the SmartNode Series SmartWare Software Confi...

Page 36: ...nts Introduction 37 Line Setup 37 Configuring PPPoE 37 Configuration Summary 38 Setting up permanent virtual circuits PVC 39 Using PVC channels in bridged Ethernet mode 39 Using PVC channels with PPPo...

Page 37: ...the modem attempts to connect and lit when the link is established If the modem keeps blinking check the cabling Configuring PPPoE Figure 8 explains how to configure PPPoE on the SmartNode s built in...

Page 38: ...thentication which is why you bind to a subscriber You can use authentication chap or authentication pap The line bind sub scriber MySubscriber binds the PPPoE session to the PPP subscriber in case au...

Page 39: ...e PVC was a regular Ethernet port Note The bridged PVC connections are internally mapped to VLANs on a virtual Ethernet port 0 2 You will therefore see references to this third Ethernet port when disp...

Page 40: ...king there is probably no compatible authentication protocol configured Make sure authentication chap and authentication pap are included in the subscriber setup If only CHAP failed there may be an er...

Page 41: ...n support headquarters in the USA 42 Alternate Patton support for Europe Middle East and Africa EMEA 42 Warranty Service and Returned Merchandise Authorizations RMAs 42 Warranty coverage 42 Out of war...

Page 42: ...253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com E mail support e mail sent to support patton inalp com will be answered w...

Page 43: ...be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted for...

Page 44: ...rmation Chapter contents Compliance 45 EMC 45 Safety 45 PSTN Regulatory 45 Radio and TV Interference 45 FCC Part 68 ACTA Statement 46 Industry Canada Notice 46 CE Declaration of Conformity 47 Authoriz...

Page 45: ...tested and found to comply with the limits for a Class A comput ing device in accordance with specifications in Subpart B of Part 15 of FCC rules which are designed to pro vide reasonable protection...

Page 46: ...ssion public service commission or corporation commission for information Industry Canada Notice This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is...

Page 47: ...communication Terminal Equipment and the mutual rec ognition of their conformity The safety advice in the documentation accompanying this product shall be obeyed The conformity to the above directive...

Page 48: ...onnectivity 49 Voice processing signalling dependent 49 Fax and modem support 49 Voice signalling 50 Voice routing session router 50 IP services 50 Management 51 System 51 Physical 51 G SHDSL Daughter...

Page 49: ...full duplex autosensing auto MDX Voice processing signalling dependent Four or eight full duplex channels with Voice CODECS G 711 A Law Law 64 kbps G 726 ADPCM 16 24 32 40 kbps G 723 1 5 3 or 6 3 kbps...

Page 50: ...mber blocking Call Routing Criteria Interface Calling called party number Time of day day of week date ISDN bearer capability Various other information elements IEs of the ISDN setup Wildcard and regu...

Page 51: ...HTTP web management and firmware loading TFTP configuration firmware loading SNMP v1 agent MIB II and private MIB Built in diagnostic tools trace debug Secure Auto provisioning System CPU Motorola MPC...

Page 52: ...991 2 ITU T G 991 2 Section E 9 TPS TC for ATM transport ITU T G 991 2 Section E 11 TPS TC for PTM transport DSL Connection RJ 45 Management I 610 OAM F4 F5 Management interfaces GUI and Telnet Softwa...

Page 53: ...50 4E60V iso org dod internet private enterprises patton products sn49xx 8 1 3 6 1 4 1 1768 100 4 15 8 SN4950 4E96V iso org dod internet private enterprises patton products sn49xx 9 1 3 6 1 4 1 1768 1...

Page 54: ...OID of 1 3 6 1 4 1 1768 100 4 15 1 which represents a SmartNode 4950 1E15V EUI device The mapping of the sysObjectID to each of the SmartNode model is realized with the SmartNode product identificati...

Page 55: ...55 Appendix C Cabling Chapter contents Introduction 56 Console 56 Ethernet 57 E1 PRI 58 T1 PRI 59...

Page 56: ...depicted in figure 9 Figure 9 Connecting a serial terminal Note See section Console port on page 61 for console port pin outs The interconnecting cables shall be acceptable for external use and shall...

Page 57: ...gh cable diagram for 10 100Base T Figure 11 Typical Ethernet straight through cable diagram for 1000Base T The interconnecting cables shall be acceptable for external use and shall be rated for the pr...

Page 58: ...are present in the PRI cables If you detach the cable detach the end away from the SmartNode or interface card first to avoid possible electric shock Network hazardous voltages may be present on the...

Page 59: ...s are present in the PRI cables If you detach the cable detach the end away from the SmartNode or interface card first to avoid possible electric shock Network hazardous voltages may be present on the...

Page 60: ...60 Appendix D Port pin outs Chapter contents Introduction 61 Console port 61 Ethernet 61 PRI port 62 G SHDSL port 62...

Page 61: ...ration settings 9600 bps 8 bits no parity 1 stop bit no flow control Figure 16 EIA 561 RJ 45 8 pin port Note N C means no internal electrical connection Ethernet Note Pins not listed are not used Tabl...

Page 62: ...SL port Note Pins not listed are not used Table 15 RJ45 socket 1000Base T Pin Signal 1 TRD0 2 TRD0 3 TRD1 6 TRD1 4 TRD2 5 TRD2 7 TRD3 8 TRD3 Table 16 RJ 45 socket Pin USR 1 RX Ring 2 RX Tip 3 RX Shiel...

Page 63: ...63 Appendix E SmartNode 4950 factory configuration Chapter contents Introduction 64...

Page 64: ...LAN network 192 168 1 0 255 255 255 0 include 1 192 168 1 10 192 168 1 99 lease 2 hours default router 1 192 168 1 1 domain name server 1 192 168 1 1 context ip router interface WAN ipadress dhcp use...

Page 65: ...65 Appendix F End user license agreement Chapter contents End User License Agreement 66 1 Definitions 66 2 Title 66 3 Term 66 4 Grant of License 66 5 Warranty 66 6 Termination 67 7 Other licenses 67...

Page 66: ...ated Equipment at a site owned or leased by the End User B The End User may copy licensed Program s as necessary for backup purposes only for use with the Des ignated Equipment that was first purchase...

Page 67: ...minate this Agreement should End User violate any of the provi sions of section 4 Grant of License on page 66 C Upon termination for A or B above or the end of the Term End User is required to destroy...

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