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12. Troubleshooting
Caution!
Before troubleshooting, switch o
ff
the tool and disconnect the mains plug.
The table below contains a list of fault symptoms and explains what you can do to remedy the problem if
your tool fails to work properly. If the problem still persists after working through the list then please con-
tact your nearest service workshop.
Cause
Fault
Remedy
Chainsaw does not
work at all
- No power supply
- Defective mains outlet
- Power extension cable damaged
- Defective fuse
- Check the power supply.
- Try an alternative source of electri-
cal power, replace if necessary.
- Check the cable and replace as
required.
- Replace the fuse.
Chainsaw operates
intermittently
- Loose connection (external)
- Loose connection (internal)
- ON/OFF switch defective
- Consult a specialist workshop.
- Consult a specialist workshop.
- Consult a specialist workshop.
Saw chain dry
- No oil in the tank
- Oil tank cap breather blocked
- Oil outlet blocked
- Fill up with oil.
- Clean the oil tank cap.
- Clear the oil outlet.
Chain/guide rail hot
- No oil in the tank
- Oil tank cap breather blocked
- Oil outlet blocked
- Blunt chain
- Fill up with oil.
- Clean the oil tank cap.
- Clear the oil outlet
- Re-sharpen or replace the chain.
Chainsaw judde-
ring, vibrating or not
sawing properly
- Chain tension too loose
- Blunt chain
- Worn chain
- Saw teeth pointing in the wrong
direction
- Adjust the chain tension.
- Re-sharpen or replace the chain.
- Replace the chain.
- Reinstall the saw chain with the
teeth facing in the correct direction.
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