11
Troubleshooting
ISSUE
CAUSE
SOLUTION
Griddle not lighting
Main gas line is closed
Open valve
Pilot light is not lit
Ignite pilot light
Cause unknown
Call for service
Flame is too high or too low
Adjustment knob is turned up or
down
Adjust flame with control knob
Pilot light not staying lit
Flame is too low
Adjust pilot light flame height
Pilot tube clogged
Replace pilot tube. Call for
service
Strong smell of gas in cooking
area
Main gas line leak
Turn off main gas valve. DO NOT
LIGHT FLAME, ignite anything,
or turn/switch on anything
electrical Call fire department if
needed and call for service
Cooking surface is heating up
slowly
Carbon build up
Clean unit
Cause unknown
Call for service
Gas type of unit needs to be
converted
Unit ships from the factory
Natural gas. Conversion from
Natural Gas to L.P. is possible for
this unit
Contact an authorized servicer or
vender. Do not attempt
conversion on your own
If problems persist and the assigned solution does not remedy the issue, please call
Service Department or your
local service company.
Summary of Contents for PT-G24-M
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Page 13: ...13 6 Continue with installation L P Position of insert Regulator is now converted to L P...
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