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Preamp Owner’s Manual
All Pass Laboratories products purchased new from an authorized Pass
Laboratories dealer in North America are covered by a transferable, limited
3-year warranty. This warranty includes all parts and labor charges incurred
at the factory or factory specified repair facility, exclusive of any subsequent
or consequential damages. Damage due to physical abuse is specifically
excluded under this warranty.
For this warranty to apply the customer is responsible for returning the
product unmodified to the factory within the specified warranty period.
The customer assumes all responsibility for shipping and insurance to
and from the factory or a factory specified repair facility. The conditions
and stipulations of this Pass Laboratories warranty only applies to units
originally sold new through an authorized dealer. Warranty on factory
repair is 60 days and covers only the scope of the original repair.
Non-North America customers should consult with their original Pass Labs
dealer or distributor for warranty repair instruction prior to contacting the
factory or shipping product to the factory for repair.
Non-North American product must be returned to the country of origin
for warranty service. Foreign distributors are only required to offer
warranty service on Pass Laboratories product that they have imported,
verifiable by serial number.
Please note: Conditions of warranty service and customer rights for
product purchased outside the United States may vary depending upon
the distributor and local laws. Please check with your local distributor for
specific rights and details.
Any modifications to Pass Laboratories products that have not received
written factory approval nullify all claims and void all provisions of the
warranty and liability by the maker or authorized distributor. Should a
modified product be returned to the factory for repair the owner will be
required to pay all necessary charges for the repair in addition to those
charges required to return the product to it’s original configuration.
In the case of safety issues, no product shall be returned to the customer
without those safety issues being corrected to the most recent accepted
standards.
Removal or alteration of original Pass Labs serial numbers voids the factory
warranty. Product with altered or missing serial numbers will be suspect as
counterfeit or stolen product.
Pass Laboratories will not repair or in any way indemnify any counterfeit
or cloned product. Pass Laboratories does not offer products in voltages
intended for international markets either to authorized Pass Labs dealers or
to third parties located in the United States or Canada.
For more information please contact: Pass Laboratories Inc.
Pass Labs Warranty
