Basic Electrometer
012-07124B
%
Technical Support
Feedback
If you have any comments about the product or
manual, please let us know. If you have any
suggestions on alternate experiments or find a
problem in the manual, please tell us. PASCO
appreciates any customer feedback. Your input helps
us evaluate and improve our product.
To Reach PASCO
For technical support, call us at 1-800-772-8700
(toll-free within the U.S.) or (916) 786-3800.
fax:
(916) 786-3292
e-mail:
web:
www.pasco.com
Contacting Technical Support
Before you call the PASCO Technical Support
staff, it would be helpful to prepare the following
information:
➤
If your problem is with the PASCO apparatus,
note:
!
Title and model number (usually listed on the
label);
!
Approximate age of apparatus;
!
A detailed description of the problem/sequence
of events (in case you can’t call PASCO right
away, you won’t lose valuable data);
!
If possible, have the apparatus within reach
when calling to facilitate description of
individual parts.
➤
If your problem relates to the instruction
manual, note:
!
Part number and revision (listed by month and
year on the front cover);
!
Have the manual at hand to discuss your
questions.
Limited Warranty
PASCO scientific warrants the product to be free from
defects in materials and workmanship for a period of
one year from the date of shipment to the customer.
PASCO will repair or replace, at its option, any part of
the product which is deemed to be defective in material
or workmanship. The warranty does not cover damage
to the product caused by abuse or improper use.
Determination of whether a product failure is the result
of a manufacturing defect or improper use by the
customer shall be made solely by PASCO scientific.
Responsibility for the return of equipment for warranty
repair belongs to the customer. Equipment must be
properly packed to prevent damage and shipped
Warranty
postage or freight prepaid. (Damage caused by
improper packing of the equipment for return shipment
will not be covered by the warranty.) Shipping costs for
returning the equipment after repair will be paid by
PASCO scientific.
Address:
PASCO scientific
10101 Foothills Blvd.
Roseville, CA 95747-7100
Phone:
(916) 786-3800
FAX:
(916) 786-8905
e-mail:
Web site:
www.pasco.com
