850 Universal Interface
UI-5000
®
®
18
012-12355A
My computer’s
operating system
does not
recognize the
interface and asks
for a driver.
You must have Capstone version 1.0 software loaded onto
your computer. Capstone 1.0 includes a driver (set of
software instructions) that allow your computer to
communicate with the 850 Universal Interface. Check
“Computer Requirements” in this manual to ensure your
operating system is compatible with USB devices.
Capstone does not
allow me to collect
data with the
interface
connected.
Recheck the USB cable and power connections. Also,
check to ensure you have the proper hardware setup
selected in Capstone. In the
Hardware Setup
panel, click
Choose Interface.
See that
Autodetect
is checked, or
click the
More
menu and see which interface is connected
.
I want to collect data
with both a 750
USB Interface and
the 850 Universal
interface
simultaneously.
Capstone does not allow you to collect data from a
ScienceWorkshop
interface and other interfaces
simultaneously. Instead, use the
Choose Interface
button
in the Capstone
Hardware Setup
panel to alternate
between interfaces.
I am unable to
output a signal
from the Signal
Generator.
Check the
Signal Generator
panel to ensure you have
selected
On
or
Auto
. Also check that the
Amplitude
is not
“0”. Also, check the
Sweep Type
and the
Duration
. If the
Sweep Type
is Single, the output signal will occur only
one time. If the
Duration
is zero, there will be no signal.
The selected Display
does not show
any data after I
click Record.
Check the <
Select Measurement Here>
menu for both
the vertical and horizontal axes. Depending on what
sensors are connected and the setup for the
Signal
Generator
, each menu will have choices for you to select.
Problem
Recommendations
