39
CHAPTER 4
LOCATING THE PROBLEM
Refer to this section to locate the problem with the machine. The following topics are described.
•
General checkout guidelines on the page 39
•
Cash drawer checkout on the page 39
•
LCD symptoms on the page 40
•
Touch screen symptoms on the page 41
•
Power symptoms on the page 41
•
Network symptoms on the page 41
•
USB symptoms on the page 42
•
Peripheral-device symptoms on the page 42
•
Boot symptoms on the page 42
•
Mainboard jumper on the page 43
•
Mainboard connectors on the page 44
•
Inverter connectors on the page 44
General checkout guidelines
Use the following procedure to troubleshoot problems:
•
Identify as many symptoms as possible in detail.
•
Verify symptoms by recreating them.
•
Follow the corrective procedures in order.
•
If you replace an FRU and the symptom remains, reinstall the original FRU before going to the next step.
Do not replace non-defective FRUs.
Cash drawer checkout
Refer to the following to check for a cash drawer problem.
1. Connect the RJ-11 cable from the cash drawer to the RJ-11 connector on the machine as shown in Figure
4.1.
The cash drawer RJ-11 connector is DC+24V. Ensure the cash drawer
to be connected matches this power specification.
IMPORTANT
Summary of Contents for SP-800
Page 1: ...POS Terminal SP 800 Service Manual ...
Page 2: ......
Page 8: ...vi ...
Page 41: ...33 4 When installation is completed click Finish ...
Page 65: ...57 APPENDIX PART LIST AND SPECIFICATION Figure 6 1 Exploded diagram main parts ...
Page 66: ...58 A P P E N D I X Figure 6 2 Exploded peripheral parts ...
