55
GB
IE
Guarantee Period and Statutory
Claims for Defects
The guarantee period is not extended by
the guarantee service. This also applies for
replaced or repaired parts. Any damages
and defects already present at the time of
purchase must be reported immediately af-
ter unpacking. Repairs arising after expiry
of the guarantee period are chargeable.
Guarantee Cover
The equipment has been carefully pro-
duced in accordance with strict quality
guidelines and conscientiously checked
prior to delivery.
The guarantee applies for all material and
manufacturing defects. This guarantee
does not extend to cover product parts that
are subject to normal wear and may there-
fore be considered as wearing parts (e.g.
saw chain) or to cover damage to break-
able parts (e.g. switches).
This guarantee shall be invalid if the prod-
uct has been damaged, used incorrectly or
not maintained. Precise adherence to all of
the instructions specifi ed in the operating
manual is required for proper use of the
product. Intended uses and actions against
which the operating manual advises or
warns must be categorically avoided.
The product is designed only for private
and not commercial use. The guarantee
will be invalidated in case of misuse or
improper handling, use of force, or inter-
ventions not undertaken by our authorised
service branch.
Processing in Case of Guarantee
To ensure quick handling of you issue,
please follow the following directions:
• Please have the receipt and identifi ca-
tion number (IAN 373438_2104)
ready as proof of purchase for all en-
quiries.
• Please fi nd the item number on the rat-
ing plate.
• Should functional errors or other de-
fects occur, please initially contact the
service department specifi ed below by
telephone
or by
. You will then
receive further information on the pro-
cessing of your complaint.
• After consultation with our customer
service, a product recorded as defec-
tive can be sent postage paid to the
service address communicated to you,
with the proof of purchase (receipt) and
specifi cation of what constitutes the
defect and when it occurred. In order
to avoid acceptance problems and
additional costs, please be sure to use
only the address communicated to you.
Ensure that the consignment is not sent
carriage forward or by bulky goods,
express or other special freight. Please
send the equipment inc. all accessories
supplied at the time of purchase and
ensure adequate, safe transport pack-
aging.
Repair Service
For a charge,
repairs not covered by the
guarantee
can be carried out by our ser-
vice branch, which will be happy to issue
a cost estimate for you. We can handle
only equipment that has been sent with ad-
equate packaging and postage.
Attention:
Please send your equipment to
our service branch in clean condition and
with an indication of the defect.
Equipment sent carriage forward or by
bulky goods, express or other special
freight will not be accepted.
We will dispose of your defective devices
free of charge when you send them to us.
