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Chapter 4: Maintaining the PowerStation

Resolving Problems

PA2 PowerStation User Guide

 

4-13

The display appears to be blank or very dim

1

Check to see if the power switch is in the on position, and the LED 

Power indicator on the back of the PA2 PowerStation is lit.

2

If the PA2 PowerStation is not operating properly, restart the unit.

3

If the screen still appears to be blank or very dim, and the unit has 

been in operation continuously for a long time, replace the backlight 

bulb. Replacement backlight bulb kits are available through Parker for 

the 10” and 15” models. You may not replace the backlight bulbs on 

the 6”, and 8” models. 

The ROM-DOS prompt "C:\" is displayed instead of the MachineShop Shell Main 

Menu

1

If the PA2 PowerStation appears to be operating correctly otherwise, 

restart the unit.

2

Make sure that the MachineShop Shell software is being loaded.
a. Verify that the following lines appear in the AUTOEXEC.BAT file.

b. Verify that the lines do not have the word “REM” in front of them:

CD \CTC

PSU

3

The AUTOEXEC.BAT file may be corrupted or may have been 

modified. See Appendix B for information about the command lines 

that should appear in the AUTOEXEC.BAT file.

A USB keyboard or mouse doesn’t work

1

The keyboard or mouse is defective.

2

Try a different brand. Some brands of keyboard and mice may not be 

recognized by the Legacy Keyboard/Mouse BIOS function.

The Ethernet port doesn’t work

1

Make sure the Ethernet cable is plugged in.

2

Make sure that the networking software is loading properly. Verify 

that the following lines appear in the AUTOEXEC.BAT file and at least 

one of the two lines do not have the word “REM” in front of it as 

appropriate:

CALL C:\NET\NET.BAT

LH C:\NET\TCPIP.EXE

See Appendix B for information about the command lines that should 
appear in the AUTOEXEC.BAT file.

3

Make sure that you properly configured the networking software. See 

Configuring the Ethernet Interface on page 3-5 of this manual for a 

list of the drivers that configure your Ethernet interface.

Summary of Contents for PowerStation PA2 Series

Page 1: ...PowerStation PA2 Series User Guide May 2009 Parker Electromechanical 50 W TechneCenter Drive Milford Ohio 45150 Part 88 026457 01 ...

Page 2: ...he highest quality control standards However should a problem occur with your hardware Parker s standard product warranty covers these items for 24 months from the date of shipment from Parker Exceptions appear below PowerStation backlight bulbs have a 90 day warranty For all displays image retention burn in is not covered by warranty Software revisions that occur within 60 days after purchase are...

Page 3: ...quirements 2 2 Temperature and Humidity Guidelines 2 2 Enclosure Guidelines 2 4 Radiated Emissions Guidelines 2 4 Class I Division 2 Guidelines 2 5 Preparing for Installation 2 6 Creating the Cutout 2 6 Installing the PA2 PowerStation 2 7 Mounting the PA2 PowerStation 2 8 Installing an Optional AC Power Supply 2 10 Preparing a Location for the AC Power Supply 2 10 Prepare the Power Supply Mounting...

Page 4: ...e CompactFlash 4 3 Performing Internal Maintenance 4 4 Electrostatic Discharge ESD Precautions 4 4 Removing the PowerStation from an Enclosure 4 5 Opening the PowerStation 4 5 Closing the PowerStation 4 7 Replacing the Fuse 4 8 Optional Components 4 9 AC Power Supply 4 9 Resolving Problems 4 10 Resolving Problems when Starting Up 4 10 Resolving Problems with the Touchscreen 4 12 Resolving Problems...

Page 5: ... set up and use your PA2 PowerStation The manual lists the PowerStation s specifications and describes its replacement and optional components It also explains how to install the unit how to maintain the unit in good condition and how to solve common problems that may occur in operation This manual is divided into the following chapters Chapter 1 Introduction Presents an overview of this manual th...

Page 6: ...will automatically adjust accordingly All versions are shipped with both Datalights ROM DOS operating system and Interact HMI runtime software on a removeable compact flash card Each PowerStation is also shipped with a utilities CD containing drivers and backup copies of available software Downloading Applications and Projects The PA2 PowerStation is a runtime only system which means that you must...

Page 7: ...from our web site at www parkermotion com Click on the product link at the left to open the product page for the PA2 units Documentation Standards As you read this manual notice that it uses the following documentation standards Text Conventions Style Type of Text Bold Names of buttons tabs menus menu items commands files keyboard keys dialog boxes and other important terms Italic Titles of User G...

Page 8: ... of customer support services Product Technical Support Technical Training Symbol Meaning This symbol is the International Standards Organization ISO symbol for Caution ISO 3864 No B 3 1 This symbol denotes information that could affect operation of the PowerStation if the information is not properly followed This symbol is the ISO symbol for Caution risk of electrical shock ISO 3864 No B 3 6 This...

Page 9: ...ted materials included with the PowerStation Review Chapter 4 Maintaining the PowerStation Visit the Parker Automation web site and locate the support forum You can find the support forum by clicking on the product link from the web site s home page http www parkermotion com If you cannot find a solution using one of the above sources contact our Product Technical Support department at 800 358 907...

Page 10: ...f the components you ordered 2 Install the PowerStation in a permanent location See Chapter 2 Installing the PowerStation for complete installation instructions 3 Review the available connectors for the PowerStation see PowerStation Connectors on page 3 1 for details 4 Start up your PowerStation See Starting the PowerStation on page 3 7 for more information 5 Develop your application and download ...

Page 11: ... important aspect of the installation process because the location you select can affect the PowerStation s performance ease of use and life expectancy This section provides some guidelines that you should follow when selecting a location for the PowerStation Underwriters Laboratories Approval In order to obtain Underwriters Laboratories UL approval for your PowerStation installation the installat...

Page 12: ...ould be 100 shielded with the shield tied to chassis ground at one end of the cable only See Electrical Specifications on page A 7 for a list of the PA2 PowerStation s electrical specifications Make sure that your power source is compatible with the PowerStation before starting the unit Field Terminal Wiring Requirements In order to comply with UL 508 and UL 1604 requirements use copper wire with ...

Page 13: ...d mistakenly think that due to the 50o C rating of the product the sealed enclosure can operate in a 50o C ambient environment without considering the affects of the internal heat build up Since elevated operating temperatures can have negative affect on the life of electronics it is wise to consider the internal thermal rise Passive venting for thermal convection internal air circulation fans fil...

Page 14: ...ow access to the cabling and CompactFlash Also make sure that the surface of the enclosure on which the PA2 PowerStation is mounted is flat and free of raised or depressed areas Radiated Emissions Guidelines This PowerStation has been tested to comply with international electromagnetic and emission standards To reduce radiated emissions ensure that there is a good earth connection to the PowerStat...

Page 15: ... Make sure that the PA2 PowerStation s ON OFF switch is secured in the ON position using the supplied bracket WARNING Explosion Hazard Do not connect or disconnect cables unless the power has been switched off or the area is known to be non hazardous Keyboard mouse and USB ports are for system setup and diagnostics only and are not intended for permanent connection Class I Division 2 approval requ...

Page 16: ... PA PowerStations and they can use the existing DC power source Creating the Cutout Be sure to follow the cutout dimensions shown in the table below This ensures that the PowerStation is properly sealed in its enclosure Detailed dimensional drawings can be found on the CD shipped with your unit 1 Measure the cutout dimensions as shown in the table below and create a template 2 Attach the template ...

Page 17: ...t as shown in figure 2 1 The mounting clamps secure to the PowerStation using a sliding mechanism You must slide the feet of the mounting clamp into the appropriate slot on the PowerStation For your convenience all necessary mounting hardware is included with the unit Figure 2 1 and 2 2 display the bracket assembly and mounting clamp Some units mount with a T style clamp Figure 2 1 Bracket Assembl...

Page 18: ...out from the front 2 Attach the mounting clamps with their screws to the back of the unit in the spaces provided Ensure you use all the clamps included in your assessories kit Refer to the chart above to locate the number of clamps in your kit 3 The clamps secure to the unit using the sliding mechanism shown in the chart and in Figure 2 4 4 Insert the clamp into the wide end of the slot and slide ...

Page 19: ...mpression for the gasket Also refer to figure 2 4 Caution Do not over tighten the screw clamp assembly or you may damage the monitor However under tightening may not guarantee a NEMA 4 4x seal 7 Tighten the screws in a crosswise sequence to ensure a good seal and prevent damage You may see a small gap between the bezel and the enclosure Figure 2 4 Mounting the Clamp Compress gasket by 50 for 10 un...

Page 20: ...RAC and mounting kit BKT 1000 use the template that came with the mounting kit to prepare your location for the power supply This can be inside the enclosure where the PowerStation is installed Note If you mount the Power Supply in an enclosure mount it on the bottom or on the side of the enclosure to provide the best convection cooling Prepare the Power Supply Mounting Surface The P1X PWRAC AC po...

Page 21: ...hat was shipped with the workstation See Figure 2 5 Figure 2 5 Power Connector and Positive Negative Wires 2 Connect the ground cable from the power connector to an earth ground 3 Connect the power cord from the power supply to an AC power source 4 Attach the power connector that you prepared in Step 1 to the workstation You have successfully connected the power supply to your workstation You can ...

Page 22: ... port 1 Compact Flash connector 1 chassis ground stud 1 Analog VGA video output PA200V only See the PA2 PowerStation documentation CD for dimensional drawings and to physicaly locate these features Serial Ports The PA2 PowerStation has two serial ports that you can use to communicate with external devices at baud rates of up to 115 Kbaud The COM1 port supports RS 232 while COM2 supports configurab...

Page 23: ...lp file associated with the driver Settings and Pinouts for COM1 If you need to make a cable for communicating with COM1 Table 3 1 shows the pinouts and signal information for this port Table 3 1 COM1 Pinouts Settings and Pinouts for COM2 If you need to make a cable for communicating with COM2 Table 3 2 shows the pinouts and signal information for this port Table 3 2 COM2 Pinouts Pin Signal 1 DCD ...

Page 24: ...ch settings The DIP switch for COM2 is located on the side of the PA2 PowerStation as shown in Figure 3 1 Figure 3 1 COM2 Dip Switch Settings The white boxes represent the tip of the switch The upper half of the switch is the ON position and the lower half of the switch is the OFF position To change the DIP switch settings complete the following steps 1 Choose the appropriate DIP switch settings f...

Page 25: ...th COM1 or COM2 using the RS 232 RS 422 or the RS 485 protocol Figure 3 3 Connector Pinouts and Cable Wiring Note Be careful not to connect any wires to unused connector pins RS 485 Directional Control Many device drivers use the RTS signal to switch between receive and transmit mode Some third party communication drivers expect the directional control to be automatic The PA2 PowerStation does not...

Page 26: ...hanced keyboards Connecting a Serial Mouse If you need to connect a serial mouse to the serial port on the PA2 PowerStation you must check the settings to ensure that a COM port is not already configured as a Download only port If the COM port that you want to use for the mouse is already assigned for Download complete the following steps 1 Select Settings from the MachineShop Shell Main Menu 2 Se...

Page 27: ...the CF is removable it is used as an IDE drive which means you cannot remove it while the PowerStation is switched on File Name Description NET BAT A sample batch file you can use to run NetBIOS NET CFG Stores the interrupts and memory for the network drivers The default PowerStation configuration reserves the following interrupts and I O addresses You cannot use these for the Ethernet interface C...

Page 28: ...pment incorporate a readily accessible disconnect device in the fixed wiring Note Input voltage to the unit must be DC only 1 Ensure the power on off switch is in the off position 2 Connect the power cord to a DC voltage source Voltage input to the unit should be within the range specified in the Environmental Specifications 3 Turn the PA2 PowerStation on You are now ready to download a project to...

Page 29: ... ROM drive and a SanDisk ImageMate or any CompactFlash card PC reader writer A SanDisk Imagemate is a CompactFlash reader writer that connects to the personal computer through a USB port A laptop computer running Windows with a CD ROM drive and a PCMCIA to CompactFlash adapter The PCMCIA to CompactFlash adapter lets you read from or write to a CompactFlash card through your laptop s PCMCIA slot Yo...

Page 30: ...Press the Restore Image button Using the BIOS Utility This section discusses how to use the BIOS utility on the PowerStation There are three instances in which you will need to use the BIOS utility program 1 You are starting your system for the first time 2 You have changed the hardware attached to your system 3 The CMOS memory has lost power and the configuration information has been erased Every...

Page 31: ...ttings refer to the following sections Using the BIOS Utility Entering Setup Before changing any of the BIOS settings shut down the system and connect a keyboard to the PowerStation 1 Turn on the PowerStation 2 Press the F1 key while the system splash screen displays to enter the BIOS setup utility When the BIOS utility is displayed press a letter key or use the arrow keys to navigate through the ...

Page 32: ...s touchscreen including Cleaning the Touchscreen Calibrating the Touchscreen Cleaning the Touchscreen Occasionally you may need to clean the monitor s screen Clean the screen using warm soapy water and a cloth You can also use any non abrasive cleaner See Faceplate Chemical Resistance on page A 9 for a list of substances the screen can resist with no visible effect Do not use any harsh material or...

Page 33: ... location where you touch the screen Using the MachineShop Shell Calibration Utility The MachineShop Shell comes with a calibration utility located in the MachineShop Shell To calibrate the touchscreen driver complete the following steps 1 From the MachineShop Shell Main Menu select the Settings option then select the PowerStation option 2 The PowerStation Settings page will appear 3 Select the Ca...

Page 34: ...imes once to extend the button then again to pop out the CF card 4 Remove the CF card 5 Carefully insert the new card with the connector on the card aligning with the pins inside the socket 6 Push the CF card into the slot until the card is securely seated in the socket Do not force Note The CompactFlash has an arrow near one edge that always lines up with a matching arrow on the label of the PA2 ...

Page 35: ... follow these simple precautions to protect you and the PowerStation from harm resulting from ESD Always disconnect power from the PowerStation before opening Do not touch any internal components of the PowerStation while the system is on Disconnect power before performing any internal maintenance or troubleshooting A sudden static discharge as you connect a jumper or touch any internal parts may ...

Page 36: ...on a static dissipative mat in a location free from dirt and moisture and protected against static discharge Opening the PowerStation Once you have removed the PowerStation from it s enclosure you can open it up Follow the steps below 1 Remove the CompactFlash card from it s slot by pressing the eject button on the side of the PowerStation 2 Press in the eject button to return it to it s retracted...

Page 37: ...e now ready to perform any internal maintenance necessary Important When you lift the backshell off of the unit the USB ground comes off of the backshell You may find it on the board similiar as shown below Figure 4 3 USB Grounding on PA2 unit Simply replace the USB ground by clipping it on the inside of the backshell refer to Figure 4 4 Remove these screws from the back of the PowerStation USB Gr...

Page 38: ...of the backshell as discussed on page 4 6 2 Replace the backshell on the PowerStation refer to steps 3 and 4 on page 4 6 3 Remount the PowerStation in the enclosure refer to Installing the PA2 PowerStation on page 2 7 4 Reconnect the following cables Power Input cable Ground cable any communication cables any keyboard and mouse cables 5 Turn on the PowerStation The USB ground is replaced on the in...

Page 39: ...2 002 Caution Using a fuse that is rated differently than indicated can cause damage or fire to occur To replace the fuse complete the following steps 1 Remove the PowerStation from its enclosure as discussed on page 4 5 2 Locate the fuse on the board according to the picture below Figure 4 5 Fuse Location 3 Use an ohm meter to see if the fuse is open or closed If open use a pair of needle nose pl...

Page 40: ...to save space and limit the amount of heat generated by the unit However if you require the PowerStation to use AC power you can purchase an AC Power Supply P1X PWRAC that includes an AC Power Supply and a power cord You can also purchase a mounting bracket kit BKT 1000 for the Power Supply See Preparing a Location for the AC Power Supply on page 2 10 for instructions on how to mount the AC Power ...

Page 41: ...problems that may occur Table 4 1 Troubleshooting Guide Resolving Problems when Starting Up Some of the most common problems that users encounter with PCs occur when they start up their systems This section describes some problems that may occur in the PA2 PowerStation during startup and solutions for these problems General Problem Specific Issue Page Resolving Problems when Starting Up The LED Po...

Page 42: ...e the fuse see Replacing the Fuse on page 4 8 The startup halts with the Boot summary screen or Parker splash screen displayed 1 Check for a loose CF card Restart the PA2 PowerStation The AUTOEXEC BAT file and or CONFIG SYS file does not execute properly Some startup problems are caused by a corrupted or modified AUTOEXEC BAT or CONFIG SYS file Parker includes backup copies of these files in the C...

Page 43: ...ppear in the AUTOEXEC BAT file a Verify that the touchscreen drivers are loaded Look for the following lines in the AUTOEXEC BAT file SET TOUCH_PATH C HAMMOUSE CALL TOUCH_PATH TS BAT b Verify that a serial mouse driver such as MOUSE COM is not loading before the touchscreen driver Look for the following line in the AUTOEXEC BAT file C MOUSE COM c Remove the line if it is found anywhere other than ...

Page 44: ...pear in the AUTOEXEC BAT file b Verify that the lines do not have the word REM in front of them CD CTC PSU 3 The AUTOEXEC BAT file may be corrupted or may have been modified See Appendix B for information about the command lines that should appear in the AUTOEXEC BAT file A USB keyboard or mouse doesn t work 1 The keyboard or mouse is defective 2 Try a different brand Some brands of keyboard and m...

Page 45: ... can reinstall it from this distribution disk Ordering Replacement Components The PA2 PowerStation is designed to be a simple yet reliable unit to maintain However if you need to purchase replacement components for the PowerStation Parker carries additional CF cards for replacement or additional use Component Description CompactFlash CF card If you need additional storage capacity you can purchase...

Page 46: ...ortant specifications for the PowerStation It is a good idea to familiarize yourself with the specifications before operating your unit Physical Specifications Display Specifications Environmental Specifications Electrical Specifications Testing Specifications Faceplate Chemical Resistance ...

Page 47: ...700 CPU 433 MHz 256KB L1 L2 Cache Memory Up to 1 GB DDR SDRAM Maximum 400 MHz PC 3200 200 pin SODIMM Socket BIOS Insyde XpressROM Storage 256MB 8G CompactFlash card Supports Type 1 and 2 CompactFlash cards I O Ports Two 9 pin serial ports 16550 compatible 1 RS232 1 RS232 422 485 configurable One RJ45 Ethernet connector Intel 82551ER 10 100 Base T controller Two USB 2 0 ports Analog Video Output PA...

Page 48: ...rStation User Guide A 3 Weight PA200 2 00 lbs 0 91 kgs PA206 2 56 lbs 1 16 kgs PA208 4 1 lbs 1 86 kgs PA210 8 4 lbs 3 81kgs PA215 13 8 lbs 6 26 kgs Keyboard USB keyboard only Mouse USB mouse only Touchscreen Analog Resistive Audible Piezoelectric Beeper Category All units ...

Page 49: ...Display Specifications Property PA206Q Description PA206V Description Type Active Color TFT Active Color TFT Display Diagonal Size 5 7 5 7 Resolution QVGA 320 x 240 VGA 640 x 480 Brightness 470 NITS 350 NITS Bulb Life 75 000 hours 75 000 hours Viewing Angle Left Right 70o 70o 80o 80o Up Down 70o 50o 80o 70o Property PA208T Description Type Active Color TFT Display Diagonal Size 7 5 Resolution VGA ...

Page 50: ...ications Bulb Life 50 000 hours Viewing Angle Left Right 70o 70o Up Down 50o 60o Property PA215T Description Type Active Color TFT Display Diagonal Size 15 0 Resolution XGA 1024 x 768 scaled to VGA 640 x 480 Brightness 250 NITS Bulb Life 50 000 hours Viewing Angle Left Right 80o 80o Up Down 80o 60o Property PA210T Description ...

Page 51: ...osure at temperature levels above its rated ambient temperature you must cool the enclosure The PowerStation conforms to the environmental specifications listed in Table A 6 Table A 6 Environmental Specifications Chart Category Specifications Operating Temperature 32 to 122o F 0 to 50o C ambient air temp outside of PA2 backshell Storage Temperature 22 to 176o F 30 to 80o C Relative Humidity 0 to 9...

Page 52: ...l noise arc welders etc Otherwise isolate the input power to the PowerStation from the equipment generating electrical noise The PA2 PowerStation s electrical specifications appear in Table A 7 Table A 7 Electrical Specifications Chart Caution Do not apply AC power to the unit or damage may occur Category All units Input voltage PA200 PA206 12 24 VDC 18W Range min 11 VDC 28 VDC max PA208 PA210 PA2...

Page 53: ...e A 9 shows the mechanical testing specifications Table A 9 Mechanical Testing Specifications Test Specification ESD immunity EN61000 4 2 RF immunity EN61000 4 3 Electrical fast transient burst EN61000 4 4 Surge immunity EN61000 4 5 RF common mode immunity EN61000 4 6 Power frequency magnetic field immunity EN61000 4 8 Voltage dip and interrupt immunity EN61000 4 11 Conducted radiated emissions EN...

Page 54: ...esistance Acetone Sulfuric Acid 10 Motor oil MEK Hydrochloric Acid 10 Gasoline Toluene Acetic Acid 10 Machine oil Methylene Chloride Phosphoric Acid Salad oil Isopropyl Alcohol Sodium Hydroxide 10 Silicone Xylene Carbon Tetrachloride Silicone grease G31 Hexane Potassium Hydroxide Kerosene Butyl Cellosolve Ammonia Water 10 Gas oil Cyclohexanone Sodium Chloride 26 Silicone oil Trichloroethylene Zinc...

Page 55: ...e B 1 SYSTEM CONFIGURATION FILES B Appendix B specifies the contents of two configuration files CONFIG CTC and AUTOEXEC CTC Use this information to modify or correct the files CONFIG SYS and AUTOEXEC BAT on the PA2 PowerStation ...

Page 56: ...ropriate command and adjust the REM parameters as required for your system s configuration REM REM DEVICE C DOS EMM386 EXE NOEMS REM REM IMPORTANT Always include the NOEMS switch when using REM EMM386 with Interact REM AUTOEXEC BAT File The PA2 PowerStation s AUTOEXEC BAT file is listed below The AUTOEXEC BAT file that Parker supplies is located in the CTCTEMP directory on the PowerStation s Compa...

Page 57: ...uchscreen drivers REM SET TOUCH_PATH C HAMMOUSE CALL TOUCH_PATH TS BAT REM REM Load NETWORK drivers NOVELL REM Remove REM on the CALL statement to load NOVELL network batch file REM If used this must be called BEFORE loading TCPIP REM CD NET REM CALL C NET NET BAT REM REM Load TCP IP Stack REM LH C NET TCPIP REM REM Load scroll feature on quarter VGA system REM C CTC PACTRL T S IF ERRORLEVEL 3 LH ...

Page 58: ...s System Configuration Files PA2 PowerStation User Guide B 4 CLS ECHO ECHO This CompactFlash is programmed ECHO for a PA PowerStation and is not ECHO compatible with this system ECHO ECHO The startup process has been ECHO halted ECHO END ...

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