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 7

What do I need to do to get started with remote diagnostics?

3     Quick start guide

Instruction book, IQAN- G2

4. Activate the modem 

Before you can start to use the modem you need to activate the modem on your 
Proemion account. You also need to have the IMEI and Serial number on the modem 
available to complete the registration. 

IMEI number and serial number on the IQAN-G2 unit.

Login to https://parker.proemion.com using your Proemion username/password. 

Select Service > Activation form to activate your modem. 

Fill out the form with billing address, modem activation data and payment details. 

Hint:

 modem activation data can be copied from IQANrun modem configuration. 

Don't forget to click the "Add" button after entering modem data.

N

OTICE

Modem activation will take maximum of 24 hours (office time). 

Forms submitted on Friday may result in modem activation ocurring on Monday.

Summary of Contents for IQAN-G2

Page 1: ...IQAN G2 Instruction book Publ no HY33 8407 IB UK Edition 2014 05 19 ...

Page 2: ... Software setup configuration steps 5 4 Product description 8 General 8 System overview 8 Communication 9 CAN 9 GSM 9 System Diagnostics 9 SIM Card 9 Antenna 9 5 Mounting 11 Mounting the IQAN G2 11 6 Installation 12 Connector C1 12 Connector pin assignments 12 Connector antenna 12 Antenna 12 Installing the SIM card 12 Opening the enclosure 13 Inserting the SIM card 13 Supply voltage 14 Connecting ...

Page 3: ...system 18 Appendix A 19 IQAN G2 Technical Overview 19 Absolute Maximum Ratings 19 Environmental ratings 19 Recommended Operating Conditions 20 System 20 Approvals 20 Appendix B 21 LED messages and actions 21 LED indicators showing different IQAN G2 modes 21 Appendix C 22 Dimensioning of the IQAN G2 module 22 ...

Page 4: ...property damage NOTICE Sections labeled NOTICE with a notice symbol in the left margin indicate there is important information about the product Ignoring this could result in less than optimal performance or damage to the product Compliance with FCC This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interferen...

Page 5: ...r health care facility observe the restrictions on the use of mobiles Switch the IQAN G2 off if instructed to do so by the guidelines posted in sensitive areas Medical equipment may be sensitive to RF energy The operation of cardiac pacemakers other implanted medical equipment and hearing aids can be affected by interference from IQAN G2 s antennas placed close to the device If in doubt about pote...

Page 6: ...ed at all times under all conditions Therefore you should never rely solely upon any wireless device for essential communications Remember in order to transmit or receive any type of data the IQAN G2 must be switched on and in a service area with adequate cellular signal strength With the IQAN G2 an emergency call is not possible Loss theft of the SIM card or the radio modem To prevent misuse imme...

Page 7: ...ystem For information see Appendix B on page 21 in this document NOTICE It is required to download the operating system 2 60 or later to enable full functionality of the modem in IQANdesign platform systems NOTICE The IQAN G2 functionality requires the following a SIM card from your preferred Network operator A subscription to a server solution that is offered by a Parker supplier Contact your loc...

Page 8: ... modem in IQANrun Account on the Proemion server needs to be registered Activate the modem on the server 1 Add the G2 modem in your IQANdesign application IQAN G2 communicates by using the CAN bus In IQANdesign 3 xx all masters and the modem need to be connected to the diagnostic bus required for G2 modem also allows CAN bus to PC diagnostics Add IQAN G2 modem in IQANdesign 2 Configure the modem C...

Page 9: ...PIN code protected e After configuration is done the modem is ready to be installed in the machine Enter settings from your GPRS internet service provider above values are example only NOTICE If necessary the correct PIN code must be set in the unit using IQANrun before mounting the SIM card otherwise the SIM card could be locked If this happens a PUK PIN Unlock Key code is required to unlock the ...

Page 10: ...umber and serial number on the IQAN G2 unit Login to https parker proemion com using your Proemion username password Select Service Activation form to activate your modem Fill out the form with billing address modem activation data and payment details Hint modem activation data can be copied from IQANrun modem configuration Don t forget to click the Add button after entering modem data NOTICE Mode...

Page 11: ... module IQAN G2 is the remote diagnostic unit in an IQAN system All IQAN G2 devices are equipped with a GPRS engine NOTICE In order to use the GPRS services a connection to an Internet server is required Before operation the modem needs to be registered at https parker proemion com and service needs to be set up as a separate agreement between the customer and Proemion Internet server connection i...

Page 12: ...tatus Location of status LEDs For more information about the status and error messages see Appendix B on page 21 SIM Card The SIM card is required it is not included in the IQAN G2 to establish a link to your GSM network provider In order to use GPRS internationally use a SIM card that has this type of service enabled Antenna In order to enable proper communication external antennas have to be con...

Page 13: ...tion book IQAN G2 Do not shorten or lengthen the cable of the antenna NOTICE Do not operate the unit GSM without antenna To avoid damage to the IQAN G2 connect disconnect the GSM antenna only if the power supply to the device is switched off ...

Page 14: ... in any way Ensure the cabling cannot pull twist or induce sideload on the con nectors Locate the module so that physical impact is avoided Locate the module so that air can circulate to eliminate excess heat Ensure that no external heat e g from the engine or heater is transferred to the module Locate the module to protect it from pressure washing and water directly spraying on the connector or s...

Page 15: ...o wear an ESD wristband when installing the GSM SIM card Use ESD precautions and equipment when opening the enclosure to install the GSM SIM card In the IQAN G2 the card holder is placed inside the housing The housing has to be opened to access it The card holder is mounted to the PCB Cable kit Parker no 20077744 Type M12 5 2 m lgth flying leads Logical Symbol Pin No I nput or O utput Function des...

Page 16: ...y of electrostatic discharge when installing SIM card Use ESD precautions and equipment when installing the GSM SIM card Inserting the SIM card Eject the SIM card socket by pressing the button next to the SIM card socket holder Place the SIM card into the socket Slide the SIM card socket into the SIM card holder making sure of the correct orientation contact area down Carefully push the two enclos...

Page 17: ... F Connecting the voltage supply NOTICE Connect the modem to the same power and ground as the IQAN master The power supply must be common to both the modem and the master unit to ensure trouble free communication Most importantly the ground connection BAT must be the same NOTICE Do not use the chassis as the negative terminal Polarity reversal The IQAN G2 module is protected against power supply p...

Page 18: ...AN High must match the signals on the CAN terminals of the connected devices IQAN master Connecting IQAN master to IQAN G2 Web portal for activation and modem management NOTICE The IQAN G2 modem must be configured using IQANrun to enable internet access Create a new customer account For first time modem registration go to the following URL https parker proemion com Follow the instructions to regis...

Page 19: ...te the modem on the web portal To register activate the modem use the activation form Access the Activation form For registration you will need to have the modem Serial number IMEI number This will be found on the IQAN G2 and IMEI labels on the unit NOTICE When activating the modem it can take up to 24 hours before the modem is registered and ready to use NOTICE An account registration fee will be...

Page 20: ...ns about the web portal please contact PROEMION GMBH Donaustr 14 36043 Fulda Germany Contact Germany Phone 49 661 9490 600 Fax 49 661 9490 666 E mail info proemion com PROEMION CORP 711 E Monument Ave Ste 310 Dayton OH 45402 1490 USA Contact USA Toll Free 877 RMCAN US Phone 1 937 558 2211 E mail info proemion com Online support http support proemion com ...

Page 21: ...rna tively the emergency stop may also shut off the diesel engine or a dump valve and with that depressurize the hydraulic system Prepare for system start WARNING Make sure no one is in dangerous proximity to the vehicle to avoid injuries when it starts Prepare for the initial system start as follows The engine for the hydraulic system s pump shall be in off position Make sure that all connectors ...

Page 22: ...ssion ISO 13766 2006 ISO 14982 1998 radiated emission ISO 11452 4 2005 conducted susceptability ISO 11452 2 2004 radiated susceptability ISO 7637 2 2004 conducted transients susceptability 75 100 V 12V 150 450 V 24 V 20 80 MHz 1 kHz 80 AM 60 mA 80 2000 MHz 1 kHz 80 AM 30 V m Pulse 1 2a 2b 3a 3b 4 5a Level 3 ESD ISO 10605 2008 operation ISO 10605 2008 handling 15 kV air 8 kV contact 8 kV contact Me...

Page 23: ...emperature for the manufactures s SIM card may differ from the IQAN G2 rat ings Consult the service provider to determine the temperature rating for the SIM card System TA 25 C unless otherwise specified Parameter Limit values Unit Remark min typ max Weight 650 grams Current consumption while GSM transmission in progress 400 200 mA 14 Vdc 28 Vdc Approvals Parameter Remark EU Directives EN 61000 6 ...

Page 24: ...LED color Condition Description CAN green On Not connected no data on CAN bus CAN red a a may appear to be orange or yellow in modes when the green LED is still lit On Blink irregular Blink CAN error CAN data receiving sending Master checking for presence of G2 ON green Off On No power or outside limits Power ON red On Power outside limits GSM green On Blink Blink Blink Blink Connected TCP IP acti...

Page 25: ...22 Dimensioning of the IQAN G2 module Appendix C Instruction book IQAN G2 Appendix C Dimensioning of the IQAN G2 module 109 126 42 107 120 5 Unit mm ...

Page 26: ...ge without notice Parker Hannifin Electronic Controls Division SE 435 35 Mölnlycke Sweden Tel 46 31 750 44 00 Fax 46 31 750 44 21 www parker com Parker Hannifin Electronic Controls Division 1651 N Main Street Morton IL 61550 USA Tel 1 309 266 2200 Fax 1 309 266 6674 Publ no HY33 8407 IB UK Edition 2014 05 19 ...

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