Parker IQAN-G12 Instruction Book Download

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Remote assistance

Appendix C

Instruction book, IQAN-G12

Remote assistance

The IQANgo app, together with the IQAN-G11, can the machine to internet, making

the IQAN system available to remote support via the IQANconnect service.

IQANgo user at the machine

Make sure Bluetooth is On.
Start IQANgo, follow the steps below:

IQANconnect

The IQANconnect key that is shown in the IQANgo Remote assistance menu is unique

to your phone. If you connect a different machine to Internet using IQANgo using the

same phone, the same IQANconnect key will be used.

Also see the IQANrun user manual section on Remote assistance.

Select

Remote assistance

When the correct machine ID

shows up, select it and tap

Connect

The

IQANconnect key

is shown

The

IQANconnect

key can be

sent to the person who will

connect.

Summary of Contents for IQAN-G12

Page 1: ...IQAN G12 Instruction book Publ no MSG33 8418 IB UK Edition 2022 06 14 ...

Page 2: ...Diagnostics 7 5 Markings and approvals 8 6 Mounting 10 Mounting the IQAN G12 10 7 Installation 12 Connector 12 Connector pin assignments 12 Supply voltage 13 Connecting of Supply Voltage 13 Polarity reversal 13 Communication 14 CAN connection 14 8 Start up 15 Start up procedures 15 Starting the control system 15 Prepare for system start 15 Start the system 15 Appendix A 16 System 16 Environmental ...

Page 3: ...QAN G12 Login 22 View system info 23 View logs 23 Measure 24 Adjust 25 Send to machine 26 Get from machine 27 Manage files 28 Remote assistance 29 IQANgo user at the machine 29 29 Appendix D 30 Dimensioning of the IQAN G12 module 30 ...

Page 4: ...H PERSONAL INJURY AND PROPERTY DAMAGE This document and other information from Parker Hannifin Corporation its subsidiaries and autho rized distributors provide product and or system options for further investigation by users having technical expertise The user through its own analysis and testing is solely responsible for making the final selection of the system and components and assuring that a...

Page 5: ...iance with FCC ISED This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines This equipment has very low levels of RF energy that it deemed to comply without maximum permissive exposure evaluation MPE Contains transmitter FCC ID QOQ BGM220S2 IQAN G12 complies with IC radiation exposure limits set f...

Page 6: ...efore disconnecting the positive cable The ground wire of the welder shall be positioned as close as possible to the place of the welding The cables on the welding unit shall never be placed near the electrical wires of the control system Operation IQAN G12 receives and transmits radio frequency energy while switched on Follow any special regulations and always switch off the IQAN G12 wherever for...

Page 7: ...ok IQAN G12 Additional information for diagnosing the system For information see Appendix B on page 18 in this document NOTICE It is required to download the operating system 6 08 or later to enable the full functionality of the IQAN G12 in IQANdesign platform systems ...

Page 8: ... the Bluetooth gateway module The method for enabling pairing is configured in IQANdesign If pairing is required the pairing dialog will be shown requesting a 6 digit passkey This passkey is depending on the configuration set in IQANdesign In systems that include an IQAN display the passkey is shown in the master display menu system NOTICE If for some reason the passkey cannot be shown in the syst...

Page 9: ... Master units without a display need to be set up to always allow remote connection and remote stop or to have a digital channel that detemines when it is safe to allow a remote connec tion Without a display operators cannot acknowledge the ask user alternative Set security property to always allow use of IQAN G1x and IQANconnect in IQANdesign NOTICE The always option is not the most secure exampl...

Page 10: ...ireless diagnostic data from the IQAN system to a smartphone or tablet with IQANgo or a PC with IQANrun The IQAN G12 module System overview The IQAN G12 in a typical system The gateway module IQAN G12 is the wireless diagnostic unit in an IQAN system All IQAN G12 devices are equipped with Bluetooth Communication The communication interfaces are used for uploading downloading applications or diagno...

Page 11: ...ooth The IQAN G12 has an embedded Bluetooth 5 2 low energy and is suitable for use with a smartphone or tablet with IQANgo or PC with IQANrun System Diagnostics The IQAN G12 has 1 bi color LED light on front surface indicating system status and dongle status Location of status LED For more information about the status and error messages see Appendix B on page 18 status led ...

Page 12: ...8 Communication 5 Markings and approvals Instruction book IQAN G12 5 Markings and approvals Declaration of Conformity ...

Page 13: ...9 Communication 5 Markings and approvals Instruction book IQAN G12 ...

Page 14: ...s avoided Locate the module so that air can circulate to eliminate excess heat Ensure that no external heat e g from the engine or heater is transferred to the module Locate the module to protect it from pressure washing and water directly spraying on the connector or similar Locate the module so the LED is visible Locate the module in a position with good signal connection while the user is in a ...

Page 15: ...11 Mounting the IQAN G12 6 Mounting Instruction book IQAN G12 IQAN G12 connector cover ...

Page 16: ...ctor pin assignments Connector kit Parker no 5031113 Housing DT06 4S Wedge W4S Sockets 1062 16 0122 Logical Symbol Pin No I nput or O utput Function description and or Signal name s BAT 1 Power supply negative ground BAT 2 Power supply positive CAN L 3 CAN low CAN H 4 CAN high 4 3 1 2 ...

Page 17: ...The power supply must be common to both the dongle and the master unit to ensure trouble free communication Most importantly the ground connection BAT must be the same NOTICE Do not use the chassis as the negative terminal NOTICE Unplug the connector or remove the fuse to make the IQAN G12 powerless Polarity reversal The IQAN G12 module is protected against power supply polarity reversal provided ...

Page 18: ...nnecting IQAN master to IQAN G12 NOTICE A connection will be charged against your IQANconnect subscription whenever you initiate communication with a system CAN termination If the IQAN G12 is located at the end of the CAN bus it must have a termination resistor installed to terminate the bus Terminating IQAN master to IQAN G12 NOTICE A terminating resistor of 120 ohms must be installed between the...

Page 19: ...erna tively the emergency stop may also shut off the diesel engine or a dump valve and with that depressurize the hydraulic system Prepare for system start WARNING Make sure no one is in dangerous proximity to the vehicle to avoid injuries when it starts Prepare for the initial system start as follows The engine for the hydraulic system s pump shall be in off position Make sure that all connectors...

Page 20: ... C 72 hours IEC 60068 2 2 2007 Bb 85 C 240 hours IEC 60068 2 1 1993 Ab 40 C 16 hours IEC 60068 2 14 1984 Nb 30 C to 70 C 100 x 4 hours Mechanical environment Random vibration Bumb IEC 60068 2 64 2008 Fh 15 1000 Hz 11 6 Grms 3 x 10 h IEC 60068 2 27 2008 Ea 40 g 6 ms 1000 6 dir EMC Radiated emission Conducted emission Conducted susceptibility Radiated susceptibility Conducted transients susceptibili...

Page 21: ...015 863 RoHS 2 amend ment ECE regulation No 10 06 2019 06 series of amendments Approval number E5 10R06 01 0507 00 Radio Equipment Regulations 2017 R209 J00429 Bluetooth Bluetooth Bluetooth 5 2 LE Bluetooth Smart Output power 0 6 mW Range Normal up to 30m Data rate up to 2Mbit sec 250kbps CAN is limiting this CAN CAN specification 2 0B and FD CAN bus speed 250 kbit 2 0B and 500 kbit 2Mbps CAN FD P...

Page 22: ...en this could result in death serious injury or major property damage LED indicators showing different IQAN G12 modes Status Flash yellow Init 100 ms on 100 ms off Waiting 100 ms on 2900 ms off Connected 900 ms on 100 ms off Error code Error Primary Flash red Error category Secondary Flash yellow Error description 3 4a a IQAN G12 will attempt to recover automatically CAN error bus off 4 1b b Follo...

Page 23: ...roid and iOS that is best described as a slimmed down version of IQANrun It has key features such as system info log management measure adjust and sending and receiving files IQANgo connects to an IQAN system using WiFi Bluetooth or Internet IQANgo and IQAN G11 G12 Bluetooth to CAN adapter ...

Page 24: ...d to the system via the Bluetooth gate way IQAN G11 or IQAN G12 The IQANgo app user performs all operations Remote assistance mode the IQANgo app together with the Bluetooth gateway connects the machine to internet making the IQAN system available to remote sup port via the IQANconnect service The remote user perform the operations On site mode Remote assistance mode ...

Page 25: ...o succeed the pairing also needs to be enabled in the Bluetooth gateway module The method for enabling pairing is configured in IQANdesign If pairing is required the pairing dialog will be shown requesting a 6 digit passkey This passkey is depending on the configuration set in IQANdesign Also see the IQANrun user manual section on Bluetooth Tap Connect Select Bluetooth When the correct machine ID ...

Page 26: ...dix C Instruction book IQAN G12 Login Start IQANgo follow the steps below Login Tap Log in if not already connected connection dialog will show Enter user name and password Buttons for System Log Measure and Adjust show up ...

Page 27: ...tart IQANgo Connect Select System System info View logs Start IQANgo Connect Select Logs Logs Logs can also be retrieved using the Get logs operation on the main menu Select to view system information Select module to view module info and errors Select log Save or Mail log ...

Page 28: ...24 On site mode Appendix C Instruction book IQAN G12 Measure Start IQANgo Connect Select Measure Measure Select Measure group Graph measure Start Stop graph measure Save or Mail measurement ...

Page 29: ...st groups you have access to Select Adjust Adjust The parameter value is adjusted online which means it is actually changed in the connected master module instantaneously when you change the value There is no need to acknowledge the new value you have adjusted it Also see the section on System diagnostics in IQANrun user manual for more details Select Adjust group If needed enter PIN code Reset Se...

Page 30: ...update If not already connected select correct machine ID and tap Connect If needed enter project file password A dialog will show information about the file you are about to send A dialog will ask you to confirm that the machine is not moving and engine is off If needed enter user name and password Wait for the update to complete Make sure the machine is positioned safely Tap Send to machine Sele...

Page 31: ... from machine For more details on lone files and settings files see Get operations in IQANrun user manual Select Get clone from machine Get settings from machine or Get log from machine if not already connected connection dialog will show for logs select the log you want to get Wait for the file to be retrieved Enter a file name The file is saved in the IQANgo folder Use the menu button to email f...

Page 32: ...es Selecting a file will allow you to mail it or delete it Manage files Files are stored locally on the device in the IQANgo folder Android folder is Documents IQANgo Files iOS folder is On My iPhone IQANgo Select Manage files Select the file you want to work with Press the menu button Select Mail or Delete ...

Page 33: ... follow the steps below IQANconnect The IQANconnect key that is shown in the IQANgo Remote assistance menu is unique to your phone If you connect a different machine to Internet using IQANgo using the same phone the same IQANconnect key will be used Also see the IQANrun user manual section on Remote assistance Select Remote assistance When the correct machine ID shows up select it and tap Connect ...

Page 34: ...30 Dimensioning of the IQAN G12 module Appendix D Instruction book IQAN G12 Appendix D Dimensioning of the IQAN G12 module 30 0 72 5 37 6 2 1 27 75 Unit mm ...

Page 35: ...31 Dimensioning of the IQAN G12 module Appendix D Instruction book IQAN G12 Dimensioning of the IQAN G12 module with connector cover 34 94 38 Unit mm ...

Page 36: ...ange without notice Parker Hannifin Mobile Systems Division SE 435 35 Mölnlycke Sweden Tel 46 31 750 44 00 Fax 46 31 750 44 21 www parker com Parker Hannifin Electronic Controls Division 1651 N Main Street Morton IL 61550 USA Tel 1 309 266 2200 Fax 1 309 266 6674 Publ no MSG33 8418 IB UK Edition 2022 06 14 ...

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