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4. Troubleshooting
4-2
April 2001
8610-A2-GN20-10
DSL Card is not
working properly
Path to LAN/WAN hub or
switch is not OK.
Cable connection to hub is
not OK.
Problem with connections in
this slot.
Bad DSL card.
Make sure the path to the LAN/WAN
hub or switch is OK.
Check cables to the hub and make
sure connection is made properly.
Remove the DSL card from the slot
and reinstall the card into another slot.
Replace the DSL card.
MCP has a slot
number assigned
on the Card
Selection screen
(rather than M)
Stack Position switch is not
set to 1.
Check that the Stack Position switch on
the base of the chassis containing the
MCP card is set to 1.
Difficulty seating
MCP or DSL Card
when installing
Other cards and filler plates
in the chassis are not
properly secured.
Card may be slightly
warped.
Check to see that the other cards and
filler plates in the chassis are properly
secured by the screws on the
faceplate. If you still experience
difficulty in seating the card, call
service.
Manipulate the card until it mates with
the connector.
Incompatible
Chassis alarm
8610 DSLAM with MCP not
installed in stack as base
chassis
Install the 8610 chassis with the MCP
card as the base chassis in the stack,
or perform the following procedure to
eliminate the alarm:
1. Connect to the 8610 chassis via the
serial port or a Telnet session.
2. Select E. Chassis Info from the
Hotwire Chassis menu.
3. Change the Chassis Model to 8610.
4. Press Ctrl-z.
5. Enter yes to the
Save (yes/no)?
prompt.
6. Reset the line cards reporting the
alarm.
Table 4-1.
Troubleshooting (2 of 2)
Symptom
Possible Cause
Solutions
Summary of Contents for HOTWIRE 8610 DSLAM
Page 1: ...Hotwire 8610 DSLAM Installation Guide Document No 8610 A2 GN20 10 April 2001...
Page 6: ...E April 2001 8610 A2 GN20 10...
Page 12: ...About This Guide vi April 2001 8610 A2 GN20 10...
Page 34: ...2 Installation 2 18 April 2001 8610 A2 GN20 10...
Page 44: ...4 Troubleshooting 4 4 April 2001 8610 A2 GN20 10...