17
Troubleshooting the Network Connection
1. Check the Network LMI Reported DLCIs screen to verify that the DLCI status
is Active.
Main Menu
→
Status
→
LMI Reported DLCIs
2. Run a Connectivity test to see if the unit at the other end of the multiplexed PVC is
active.
Main Menu
→
Test
→
Network PVC Tests
– If RndTrip Time (ms) appears, along with the number of milliseconds it took to
receive a response, the unit at the remote end is connected and operational. Go
to Step 3.
– If a response is not received within 5 seconds and No Response is reported,
refer to
Frame Relay PVC Problems in Chapter 13, Troubleshooting, of the User’s
Guide.
3. Put the central site into PVC Loopback, taking frames from the PVC and looping
them back.
Main Menu
→
Test
→
Network PVC Tests
→
PVC Loopback
4. On the remote site unit, send a pattern over the network interface and monitor it.
Main Menu
→
Test
→
Network PVC Tests
→
Send Pattern
→
Start
Monitor Pattern
→
Start
– If there are few or no errors, the unit at the remote end is connected and
operational.
– If 5 packets out of 25 are missing or out of sequence and Out of Sync is
reported, refer to the
Device Messages in Chapter 13, Troubleshooting, of the
User’s Guide for additional information.
See Chapter 11,
Displaying System Information, of the User’s Guide for additional
message information. See Chapter 13,
Troubleshooting, for additional
troubleshooting information.
If setting up a FrameSaver 9124, proceed to
Connecting to the DSX (9124 Only)
on page 18. If setting up a FrameSaver 9624, proceed to
Connecting to the DTE
on page 19.
