FAQ
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Q: Unable to see a second session reading from a CD-ROM drive.
Eject the CD and re-load it.
Refresh the screen. Select the My Computer icon in Windows Explorer and
press F5.
Make sure if your CD-ROM drive reads CD-RW discs. CD-RW discs can only
be used in CD-R/RW or newer MultiRead CD-ROM.
For Windows 3.x users: Windows 3.x cannot read multi-session CD disc that is
created by Direct CD. If some other programs create the CD disc, please verify
you are using version 2.23 of the MSCDEX.EXE file. First, restart your PC and
when you see “Starting MS-DOS…” appear on your monitor, press F8. Each
line in your CONFIG.SYS and AUTOEXEC.BAT files will load one at a time.
Press “Y” until you see a line containing “MSCDEX.EXE”, then press “Y” and
you will see the version number displayed on monitor. The number shall be
2.23 or greater. In case you cannot find this file, you can download it from
Microsoft's FTP site: ftp://ftp.microsoft.com/Softlib/MSFILES/MSCD223.EXE.
This file is a self-extracted ZIP file, please run it to retrieve MSCDEX.EXE file.
See if the CD-R/RW or other CD-ROM drives can read the CD disc properly. If
so, then the problem is probably with the CD-ROM drive. Contact the
manufacturer of the drive for updated drivers or patch files.
Q: Applications cannot locate the CD in CD-R/RW.
Some programs only locate the first logical drive letter assigned to a CD-ROM
or a CD-R/RW drive. For example, if your CD-ROM drive is assigned drive D:
and CD-R/RW is assigned drive E:, the program locates drive D: only and will
not locate drive E:. Thus you need to reassign drive letters to both your
CD-ROM and CD-R/RW drives in case you need to run the program in
CD-R/RW.
Windows 95/98: right-click My Computer icon. Click Properties item, open
Device Manager and double-click CD-ROM drive, then click Setting tab. Under
Reserved drive letters, select the drive letter after the existing letter (for both
start and end drive letter) and click OK. Then double-click CD-R/RW icon, then
click Setting tab. Under Reserved drive letters, select the drive letter before
current one and click OK.
Windows NT: click on Start | Programs | Administrative Tolls (common).
Choose Disk Administrator. Right-click on the drive letter you would like to
change. Select Assign Drive Letter and change the drive letter accordingly.
The above are only GENERAL rules that do not necessarily apply to any combination of
CD-ROM drives, HDD and motherboards. A few trials on different configurations before
recording are recommended. Also, try out different CD-R media before you proceed to
make volumes duplication as you may figure out which brand of CD-R media originates
smoother recording and easier access. As long as you find the best CD recording way,
stick to it.
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