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Section 2C: Troubleshooting Tips
Problem Causes and Suggestions
When properly installed, the Sprint Mobile Broadband Card is
a highly reliable product. Most problems are caused by one of
these issues:
䢇
The wrong driver has been installed.
䢇
System resources required by the card are being used by
other devices.
䢇
Network coverage is not available, either because you are
outside the Nationwide Sprint PCS Network or because of
an account or network problem.
This section describes how to diagnose and solve these and
other problems. If, after reading this section, you are unable to
resolve a problem, visit
www.sprint.com
or contact Sprint
Customer Service at 1-888-211-4PCS (4727).
Error: Searching for Sprint Mobile Broadband Card...
Possible Causes
a
. The card is not completely inserted
into the PC Card slot.
b
. The wrong driver is installed for
the card.
c
. There is a resource conflict.
Suggestions
a
. Eject and reinsert the card.
b
. See
“
Reinstalling the Sprint Mobile
Broadband Card Driver
”
on page 59.
c
. See
“
Resolving Resource Conflicts
”
on page 64.
Summary of Contents for Sprint PX-500
Page 1: ......
Page 3: ......
Page 7: ......
Page 10: ...Sprint Mobile Broadband Card Basics Section 1 ...
Page 11: ...2 ...
Page 19: ...10 ...
Page 32: ...Section 2 Using the Sprint Mobile Broadband Card Section 2 ...
Page 33: ...24 ...
Page 55: ...46 ...
Page 63: ...54 ...
Page 78: ...Section 3 Sprint PowerVisionSM Section 3 ...
Page 79: ...70 ...
Page 84: ...Section 4 Technical Specifications and Regulatory Information Section 4 Section 4 ...
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Page 95: ...86 ...
Page 96: ...Section 5 Safety and Terms Conditions Section 5 ...
Page 97: ...88 ...
Page 101: ...92 ...
Page 115: ...106 ...