PRINTER TROUBLESHOOTING
35
SYMPTOM
ACTION
Printed image is
full, but grayish or
“translucent”.
•
Print head heat setting is too high. Reduce heat
setting. The heat setting is accessible in the
Setup menu. Press the SETUP key, scroll down
to heat and Press ENTER. Adjust the heat setting
with the up or down arrows.
Voids in printed
image: areas where
there is no print.
•
Print head elements or “dots” are dirty or
obstructed. Clean print head with soft-stemmed
swab and isopropyl alcohol.
LABELS
Labels not
registering
•
Make sure that labels are feeding properly.
•
Printer not reset for new label format. Turn printer
OFF, then ON again. Printer will re-calibrate for
new label.
Die-cut labels
continue to feed
without stopping.
•
Label sensor is dirty or obstructed. Clean sensor
with soft-stemmed swab and isopropyl alcohol or
compressed air.
