Panasonic WV-SW598 Operating Instructions Manual Download

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Error indications relating to NTP

Category

Indication

Description

Connection error

No response from the NTP server.

•

The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.

•

The NTP server may be down. Ask the
network administrator.

Internal error

Undefined error.

•

An error occurred in the NTP function.
Check if the NTP settings are configured
correctly.

Synchronizing with
NTP succeeded.

NTP update succeeded.

•

Time correction succeeded.

Log indications relating to HTTPS

Category

Indication

Description

HTTPS

Self-signed Certificate - Generated

•

Generation of the self-signed certificate is
complete.

Self-signed Certificate - Deleted

•

Deletion of the self-signed certificate is
complete.

Certificate Signing Request -
Generated

•

Generation of the CSR (Certificate Signing
Request) is complete.

CA Certificate - Installed

•

Installation of the server certificate is
complete.

CA Certificate - Deleted

•

Deletion of the server certificate is
complete.

Previous CRT key - Applied

•

Previous CRT key is applied.

CRT key - Generated

•

Generation of the CRT key is complete.

Log indications relating to login

Category

Indication

Description

User name or IP address

•

The login user name will be displayed
when “On” is selected for “User auth.”.

•

The IP address of the PC currently
accessing to the camera will be displayed
when “On” is selected for “Host auth.”.

Operating Instructions

211

22 About the displayed system log

Summary of Contents for WV-SW598

Page 1: ...o WV SW598 WV SW598J WV SC588 WV SC588 WV SW598 Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is ab...

Page 2: ...registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Microsoft Corporation iPad iPho...

Page 3: ...ssage is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be...

Page 4: ...g format of the SD memory card 37 7 Playback of images on the SD memory card 41 7 1 When JPEG is selected for Recording format of the SD memory card 41 7 2 When H 264 1 or H 264 2 is selected for Reco...

Page 5: ...e settings relating to the camera action on alarm occurrence Alarm 132 13 2 1 Configure the settings relating to Preset per sender Preset per sender setup menu 133 13 3 Configure the settings relating...

Page 6: ...e the settings relating to SNMP SNMP 189 17 6 Configure the settings relating to the FTP periodic image transmission FTP img trans 190 17 7 Configure the schedule settings of the FTP periodic image tr...

Page 7: ...6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box...

Page 8: ...current access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selecte...

Page 9: ...mage will be displayed When On is selected for H 264 transmission of H 264 1 H 264 2 the H 264 button will be displayed page 87 JPEG button The characters JPEG on the button will turn green and a JPEG...

Page 10: ...920x1080 is displayed only when 2 mega pixel 16 9 is selected for Image capture mode When 1920x1080 1280x960 or 1280x720 is selected for the image capture size it may become smaller than the actual si...

Page 11: ...e wall Horizontal striped subject such as a window blind Inclined subject Dark subject Auto mode 2 Select an operation from the pull down menu and click the Start button The selected operation will st...

Page 12: ...t is carried out while the camera is moving panning tilting images captured while panning tilting may be displayed as the thumbnail display In this case stop the current operation and carry out 360 ma...

Page 13: ...using Windows 8 Windows 7 or Windows Vista the following settings may be required Open Internet Explorer click Tools Internet Options Security Trusted Sites Sites Register the camera address on Websi...

Page 14: ...ragging the mouse the selected area will be located at the center of the main area In this case the zoom ratio will be adjusted automatically 4 Zoom can be adjusted using the mouse wheel When the main...

Page 15: ...ecurity support info html for further information about the compatible cameras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image...

Page 16: ...ick a camera title Live images from the camera corresponding to the clicked camera title will be displayed on the Live page of the newly opened window 16 Operating Instructions 1 Monitor images on a P...

Page 17: ...ow is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin page 15...

Page 18: ...yed A B C D E F G H Functions Outline of functions A Pan tilt 2 Controls the camera direction The camera will pan or tilt to each direction by pressing the corresponding dial key B Zooming control 2 I...

Page 19: ...2 The camera will move to the designated preset position to display images by pressing the dial key corresponding to the desired channel The dial key numbers are not displayed for Preset No 5 or grea...

Page 20: ...bile terminals are shown as follows As of February 2013 iPad iPhone iPod touch iOS 4 2 1 or later Android mobile terminals When an Android terminal is used an MJPEG format image is displayed by the Fi...

Page 21: ...buttons area When functions are selected in the function selection area D buttons to operate those functions are displayed Zoom operation area Buttons to operate the zoom are displayed Function selec...

Page 22: ...ction that you want to operate C D A B E F Pan Tilt Preset Resolution control AUX control Focus display Zoom display Each function is explained below 22 Operating Instructions 2 Monitor images on a ce...

Page 23: ...select the preset position on the screen Camera images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons Only position numbers 1 4 for...

Page 24: ...capture mode 2 mega pixel 16 9 images Changes the image capture size between 320x180 and 640x360 default 1 3 mega pixel 16 9 images Changes the image capture size between 320x180 640x360 default and...

Page 25: ...he AUX output on the screen The AUX output terminals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 130 Operating...

Page 26: ...Press the button to display the buttons used to operate the focus on the screen The camera s focus can be operated with the and buttons 26 Operating Instructions 2 Monitor images on a cellular phone m...

Page 27: ...am or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobi...

Page 28: ...re recorded Images recorded on the SD memory card can be copied onto the PC page 68 1 Display the Live page page 7 2 Click the SD button The SD recording window will open 3 Click the Start button to s...

Page 29: ...uthentication window page 68 The destination to save image data is a fixed directory on Drive B page 225 When the Start button is clicked immediately after the Stop button is clicked saving of images...

Page 30: ...cted for Alarm status update mode page 53 the Alarm occurrence indication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence...

Page 31: ...The settings for alarm E mail can be configured in the E mail notification section on the Notification tab of the Alarm page page 145 and the E mail tab of the Server page page 156 Notify of alarm occ...

Page 32: ...y not reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail t...

Page 33: ...b of the Basic page page 59 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 190 and FTP error for Save trigger p...

Page 34: ...as time and date of the alarm occurrences and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule on the SD me...

Page 35: ...ndow Note When Not use is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the l...

Page 36: ...the increment of the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Click this button to...

Page 37: ...e saved and it is impossible to save images newly Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some...

Page 38: ...tton The log list will be displayed in a newly opened window log list window A B C E D IMPORTANT Only a single user can operate the log list window Other users cannot access the log list window 38 Ope...

Page 39: ...The search result will be displayed on the log list Log list Displays the log search results You can play back recorded data by clicking on the time or duration of the recorded data displayed under Ti...

Page 40: ...ting the SD memory card can shorten the time to delete all the data In the process of the deletion Alarm and Manual Schedule can not be operated Do not turn off the power of the camera until the delet...

Page 41: ...erefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they...

Page 42: ...number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop...

Page 43: ...Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC When downloading...

Page 44: ...button Each time this button is clicked the playback speed will change When the PLAY button is clicked during fast playback playback speed will return to the normal playback speed Note The maximum sp...

Page 45: ...wnloaded before clicking the Cancel button will be saved on the PC Video data is saved in files of approx 2 MB or 20 MB depending on the settings When the file size of video data is more than the conf...

Page 46: ...ss to cameras using the HTTPS function page 169 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and pass...

Page 47: ...onfigure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be dis...

Page 48: ...The setup menu will be displayed Refer to page 51 for further information about this menu 48 Operating Instructions 9 Display the setup menu from a PC...

Page 49: ...indow click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing...

Page 50: ...eld A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting i...

Page 51: ...rm page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Ala...

Page 52: ...gnate time zones to allow to receive alarm input or to allow to activate the VMD detection function page 194 Maintenance button Displays the Maintenance page System log check firmware upgrade status c...

Page 53: ...Basic page page 47 page 49 The settings such as the camera title time and date etc can be configured on this page Camera title Enter the title of the camera Click the Set button after entering the ti...

Page 54: ...o the location where the camera is in use Default GMT 09 00 Osaka Sapporo Tokyo Summer time daylight saving Select In Out or Auto to determine whether or not to apply daylight saving time Configure th...

Page 55: ...splay Select On or Off to determine whether or not to display the status of brightness on images displayed on the Live page when adjusting brightness Default On Indicator Determine whether or not to u...

Page 56: ...s selected for Alarm status update mode status notification is not provided in real time In this case change the Alarm status reception port settings Alarm status reception port When selecting Real ti...

Page 57: ...t Off Note Due to auto port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc The UPnP fu...

Page 58: ...r internet The recommended settings for connecting to the Internet are performed here By clicking the Set button a dialog displaying how the following settings will change is displayed Click the OK bu...

Page 59: ...D memory card SD memory card Click the SD memory card tab on the Basic page page 47 page 49 The settings relating to the SD memory card can be configured on this page Operating Instructions 59 10 Conf...

Page 60: ...60 Operating Instructions 10 Configure the basic settings of the camera Basic...

Page 61: ...t Select JPEG H 264 1 H 264 2 for the video encoding format of image data to be recorded on the SD memory card JPEG Records still image data H 264 1 Records video data H 264 1 in the MP4 video encodin...

Page 62: ...on function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card select a level to be notified at from the following 50 20 10 5 2 De...

Page 63: ...ber of characters 1 8 characters Unavailable characters Note When H 264 1 or H 264 2 is selected for Recording format the name of the saved file will be given automatically When FTP error is selected...

Page 64: ...ory card from the following When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 Whe...

Page 65: ...by Max bit rate For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected Control time period Select the time period that the bit rate of...

Page 66: ...f the SD memory card will be displayed Depending on the status of the SD memory card the size indications will differ as follows Indication Description KB KB No SD memory card is inserted Failed to ob...

Page 67: ...ting When the setting of Recording format has been changed it is recommended to format the SD memory card After formatting the SD memory card available size may be smaller than the total size since th...

Page 68: ...a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed 2 Click t...

Page 69: ...89 600 115 200 147 200 160 000 192 000 32 GB 44 800 57 600 73 600 80 000 96 000 16 GB 22 400 28 800 36 800 40 000 48 000 8 GB 11 200 14 400 18 400 20 000 24 000 4 GB 5 600 7 200 9 200 10 000 12 000 2...

Page 70: ...B 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000...

Page 71: ...B 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 40...

Page 72: ...000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416...

Page 73: ...00 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200...

Page 74: ...0 52 000 54 000 56 000 60 000 2 GB 24 000 26 000 27 000 28 000 30 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 00...

Page 75: ...57 600 65 600 70 400 72 000 76 800 2 GB 28 800 32 800 35 200 36 000 38 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 7...

Page 76: ...ding format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination directory to which...

Page 77: ...list Select On or Off and designate the destination folder in the same manner as for Alarm Default On IMPORTANT When Name w o time date is selected for File name on the FTP img trans tab on the Networ...

Page 78: ...ill be overwritten by the newer logs Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer logs In thi...

Page 79: ...e remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no l...

Page 80: ...Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first page...

Page 81: ...capacity of the SD memory card is enough images associated with logs will be kept on being saved until number of filed logs reaches 5 000 Other than FTP error Logs Will not be saved Images Will not b...

Page 82: ...an image capture mode from the following 2 mega pixel 16 9 1 3 mega pixel 16 9 1 3 mega pixel 4 3 Default 2 mega pixel 16 9 IMPORTANT The positions of areas may move out of alignment if the Image capt...

Page 83: ...ue when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the...

Page 84: ...ty of JPEG images for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Quality1 5 Normal Quality2 8 The setting for Quality1 is activated for FTP periodic image transmiss...

Page 85: ...ure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 47 page 49 Operating Instructions 85 11 Configure the settings relating to images and audio I...

Page 86: ...image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 83 for the settings relating to JPEG images 86 Operating Instructions 11 Configure the settings...

Page 87: ...UTO will be available for Transmission type When On is selected it may take time to start displaying H 264 images When On is selected H 264 images may not be displayed depending on the number of the c...

Page 88: ...vanced VBR is selected for Transmission priority Depending on the H 264 bit rate used the burst bit rate may only change by a maximum of about x4 for High x2 5 for Middle and x1 5 for Low Control time...

Page 89: ...cessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO Unicast port MANUAL Up to 14 users can acce...

Page 90: ...card s not used for receiving images should be invalidated when displaying images using the multicast port Smoother live video display on the browser buffering Perform settings to display camera imag...

Page 91: ...tions of the camera the camera will automatically be in the selected mode Off Self return is not performed Home position When the set time has passed the camera will move to the home position automati...

Page 92: ...upside down function to check the image before installing the camera Set this function to Off after installing the camera Extra optical zoom Select the extra optical zoom setting from the following O...

Page 93: ...layed Default Pan Tilt degree Zoom ratio display Note When Pan Tilt degree Zoom ratio display is selected the Pan Tilt degree Zoom ratio display is displayed in the position specified in OSD on the Ba...

Page 94: ...s close to the camera when shooting it may be difficult to focus on the subject In this case the minimum focus distance can be limited Unlimited Does not limit the minimum focus distance Limited aroun...

Page 95: ...ewly opened window page 96 Preset position Click the Setup button to display the setup menu that can configure the settings relating to the preset positions The setup menu will be displayed in a newly...

Page 96: ...the privacy zone The setup menu will be displayed page 120 VIQS Click the Setup button to display the setup menu that can configure the settings relating to VIQS page 122 VIQS is an abbreviation of Va...

Page 97: ...setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image Position tab Operating Instructions 97 11...

Page 98: ...eas This causes loss of detail in darker areas Conversely adjusting the lens brightness for the darker areas causes the brighter areas to become washed out Super Dynamic digitally combines an image th...

Page 99: ...ted for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 103 for information on how to set the mask area Light contro...

Page 100: ...ly be selected when the lighting condition becomes darker while the color mode will automatically be selected when it becomes brighter Auto2 IR Light Suitable when using near infrared light source at...

Page 101: ...white balance automatically under a sodium lamp Operating color temperature range is approx 2 000 K to 6 000 K AWC Selects the automatic white balance control mode This adjustment is suitable for a lo...

Page 102: ...rture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset...

Page 103: ...menu 11 5 2 Set mask areas When Off is selected for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Operating Instructions 103 11...

Page 104: ...1 Display the Image adjust setup menu page 95 104 Operating Instructions 11 Configure the settings relating to images and audio Image Audio...

Page 105: ...on the Image Position tab will be divided into 48 6x8 3 Click the divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again Operating In...

Page 106: ...ng the Extra optical zoom setting Note When the Reset button is clicked masking for all the masked areas will be canceled 11 5 3 Configure the settings relating to the preset positions Preset position...

Page 107: ...t position can be set to a maximum of 256 positions Note Depending on the environment such as when the temperature is below 5 C 41 F for example the moving speed of the camera to the preset position m...

Page 108: ...uto or Off to determine whether to enable or disable the auto focus function after the camera has moved to a preset position This function can be applied to each preset position Auto The auto focus fu...

Page 109: ...n to close the Preset position setup menu Register the preset positions 1 Select a preset position number The selected preset position number will be displayed in the Position No area When the selecte...

Page 110: ...tings are set together with the start point Right end position setup Move the camera to the desired point to be set as the right end position point of the auto panning using the control pad buttons an...

Page 111: ...panning can be set to the following Off Pan between the left and right end position points On Clockwise Pans clockwise On Counterclockwise Pans counterclockwise Default Off Zoom buttons Focus buttons...

Page 112: ...s changed the learned patrol operations are deleted Learn patrol pattern Click of Patrol No and select a patrol number 1 4 from the pull down menu An asterisk next to the patrol number indicates that...

Page 113: ...urring The operational range of patrol is from horizontal to directly underneath the camera Digital flip function cannot be used Zoom buttons Focus buttons Brightness buttons Control pad buttons and G...

Page 114: ...n be used to detect movement in a predetermined area and automatically track and capture images of the subject detected in that area 114 Operating Instructions 11 Configure the settings relating to im...

Page 115: ...wing Off An alarm is not outputted On Immediate Alarms are continuously outputted during auto tracking Outputs are made at 5 second intervals On After alarm wait time Alarms are outputted only once wh...

Page 116: ...but it will also reduce the tracking capabilities On the other hand increasing the sensitivity increases the tracking capabilities but also increases false detections Match the settings according to w...

Page 117: ...be reduced Mask areas cannot be configured separately for each preset position The specified area is active for all the preset positions IMPORTANT During auto tracking if the tracking target enters t...

Page 118: ...rea No 1 2 3 1 1 Set an alarm area to Camera 1 in the area where you want to perform auto track cooperation Display the Auto track setting page With Auto track alarm select On In preset alarm area and...

Page 119: ...the auto tracking for Camera 1 11 5 7 Configure the settings relating to direction Direction setup menu Click the Setup button of Direction on the Image Position tab of the Image Audio page page 95 H...

Page 120: ...of refreshing the position Depending on the panning tilting direction especially when the tilting degree is 45 90 and the zooming factor the area set as the privacy zone may become visible Make sure t...

Page 121: ...nking while changing its color as follows Dark gray Clear Light gray Even when 32 is selected for Number of Privacy zone the maximum number of privacy zones that can be displayed on 1 screen at the sa...

Page 122: ...cing the amount of data saved on recorders and the bandwidth used when sending images VIQS is only available for H 264 images and can only increase the resolution of a maximum of 40 of an image Up to...

Page 123: ...2 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 2 images Default Off Configure the VIQS area The VIQS area is specified by following the steps b...

Page 124: ...it is updated with the setting contents Click the Delete button corresponding to the area to be deleted IMPORTANT No setting contents are determined unless the Set button is clicked To check the windo...

Page 125: ...he camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and...

Page 126: ...high This setting will be applied when audio is input to the camera using the Line input Line Middle The volume level will become middle This setting will be applied when audio is input to the camera...

Page 127: ...er on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available Default 34004 Note The transmission port number entered for Audio o...

Page 128: ...dress Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port numb...

Page 129: ...s security support info html This camera is specified when selfcamera is displayed for the IP address or host name Note When using the host name it is necessary to configure the DNS settings of the PC...

Page 130: ...ut the settings relating to the alarm images and the alarm output terminal Alarm Terminal 1 Determine how to use terminal 1 Off Not used Alarm input Receives alarms When Alarm input is selected a pull...

Page 131: ...ge For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller Refer to the installation guide for further informati...

Page 132: ...erminal alarm 1 is detected the camera will move to that position Auto track When a terminal alarm 1 is detected the camera will start the auto tracking Patrol 1 When a terminal alarm 1 is detected th...

Page 133: ...n a sound alarm is detected 1 256 If a previously registered preset position is selected when a sound alarm is detected the camera will move to that position Auto track When a sound alarm is detected...

Page 134: ...he alarm image Alarm Click the Alarm tab on the Alarm page page 47 page 49 The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section The alarm image...

Page 135: ...s follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 32 characters Unavailable characters Post alarm Transmission interv...

Page 136: ...tection On Images will be transmitted with the image quality selected for Image quality upon alarm detection Off Does not change the image quality upon alarm detection Default Off Image quality upon a...

Page 137: ...time may sometimes be longer than the duration selected for this setting Recording memory size per an alarm The capacity of the SD memory card used to record video data upon an alarm occurrence The ac...

Page 138: ...tput terminal will open when outputting the alarm signals Normally close Close The alarm output terminal will close when outputting the alarm signals Normally open Default Close Note When Open is sele...

Page 139: ...n motion is detected in the set area it will be regarded as an alarm The camera can be configured to take an alarm action even when the camera is not at the preset position IMPORTANT The alarm occurre...

Page 140: ...rmine whether or not to add VMD information to superimposed image data The VMD information can be searched by some Panasonic network disk recorders Refer to the operating instructions of the connected...

Page 141: ...ect On or Off to determine whether or not to detect video motion affected by brightness change such by a dimming level control Default Off IMPORTANT Light detection control may not work when brightnes...

Page 142: ...ctive VMD area will disappear 6 Click the Set button The edited settings will be applied 7 Click the Back button to return to the screen to select a preset position 13 8 Configure the settings relatin...

Page 143: ...tion Off Does not perform audio detection Default Off Note The volume level for when audio detection is performed can be changed in Mic input volume Camera to PC on the Audio tab of the Image Audio pa...

Page 144: ...the Audio tab of the Image Audio page as necessary page 125 The settings and the actual audio detection status are displayed on the bottom of the preview screen If the volume level goes above the aud...

Page 145: ...otification by E mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of...

Page 146: ...haracters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button respective to th...

Page 147: ...Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Dia...

Page 148: ...apacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or...

Page 149: ...tion tab 14 1 Configure the settings relating to the XML notification XML notification Click the XML notification tab on the Advanced func page The settings relating to the XML notification can be con...

Page 150: ...characters Available characters Alphanumeric characters the period the underscore _ and the hyphen Destination port number Configure the port number settings for XML notification The following port nu...

Page 151: ...ation of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note When user authentication has failed to pa...

Page 152: ...llowing 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavaila...

Page 153: ...already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera...

Page 154: ...ss 2 Enter the second destination IP address Stream type Select either JPEG H 264 1 or H 264 2 JPEG JPEG images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images wi...

Page 155: ...image capture size from the following When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 3...

Page 156: ...s Enter the IP address or the host name of the SMTP server used to send E mails Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the un...

Page 157: ...trator User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters Password Enter the password to access the server Available number of cha...

Page 158: ...characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers are unavail...

Page 159: ...manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on...

Page 160: ...Time adjustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h 160 Operating Instructions 16 Configure the settings of the servers Server...

Page 161: ...mg trans tab 17 1 Configure the network settings Network Click the Network tab on the Network page page 47 page 49 The following information is required to configure the network settings Contact the n...

Page 162: ...DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP address is...

Page 163: ...r for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of...

Page 164: ...t 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data t...

Page 165: ...s properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 199 When Enable is not displayed refer to Cannot access the camera via...

Page 166: ...the CSR Certificate Signing Request will be generated To generate the CSR click the Execute button to display the CA Certificate Generate Certificate Signing Request dialog window CA Certificate CA Ce...

Page 167: ...mum image size and transmission format FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera Default Forbid Bandwidth control bit rate Select the...

Page 168: ...d address translation by using the port forwarding function of the router For further information refer to the operating instructions of the router in use Router Internet WAN Cable modem XDSL modem Ad...

Page 169: ...lication for the approval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed...

Page 170: ...button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server...

Page 171: ...The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the came...

Page 172: ...OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information...

Page 173: ...button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1...

Page 174: ...tes the CSR file in the PEM format 17 2 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For...

Page 175: ...certificate can be checked by double clicking the server certification file issued by CA 17 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protoco...

Page 176: ...e displayed When the security alert window is displayed install the security certificate page 177 When On is selected for User auth the authentication window will be displayed before displaying live i...

Page 177: ...et Explorer 10 Note When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ from the following descriptions When using Internet Explore...

Page 178: ...3 Click Certificate Error over the URL and click View certificates 178 Operating Instructions 17 Configuring the network settings Network...

Page 179: ...as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 right click iexplore under C Program Files Int...

Page 180: ...Click Next displayed on Certificate Import Wizard Note When using Internet Explorer 10 select Store Location and then click Next 180 Operating Instructions 17 Configuring the network settings Network...

Page 181: ...Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK Operating Instructions 181 17 Configuring the network settings Network...

Page 182: ...8 Click Next 9 Click Finish 182 Operating Instructions 17 Configuring the network settings Network...

Page 183: ...he DDNS function When activating the DDNS function using the camera either of the following DDNS services is available Viewnetcam com service Dynamic DNS Update RFC2136 compliant IMPORTANT Before usin...

Page 184: ...ra via an old global address may be invalidated after a certain period of time Either of the following services is required when accessing a camera whose global address is not static via the Internet...

Page 185: ...bal address of router or camera Access using the current global address The identified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider...

Page 186: ...ss Notification Method should be set to Normal If you cannot access the camera using the registered URL 30 minutes after registering with Viewnetcam com select Advanced In this case UPnP page 165 must...

Page 187: ...f the registered camera is validated To cancel the enrollment in the Viewnetcam com service access the Viewnetcam com website http www viewnetcam com later When Expired is displayed in the URL of View...

Page 188: ...haracters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names Access interval Select...

Page 189: ...Community Enter the community name to be monitored Available number of characters 0 32 characters Default None blank IMPORTANT When using the SNMP function it is necessary to enter the community name...

Page 190: ...smission function will be given priority over the FTP periodic image transmission function For this reason images may not be transmitted at the exact designated interval or period if alarms occur freq...

Page 191: ...month day hour minute second Serial number starting from 00 s during summer time Transmission interval Select the interval for the FTP periodic image transmission from the following 1s 2s 3s 4s 5s 6s...

Page 192: ...will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 3 Click the Set button after comp...

Page 193: ...ule 1 Uncheck the check box of the set day of the week 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 193 17 Config...

Page 194: ...n the specified schedule Audio detection permission Audio detection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule...

Page 195: ...action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function w...

Page 196: ...r auth tab of User mng page page 151 and Off for Host auth on the Host auth page page 152 to validate Access permission When selecting H 264 recording select H 264 1 or H 264 2 for Recording format on...

Page 197: ...be overwritten The system logs will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the SD me...

Page 198: ...displayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Br...

Page 199: ...l it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings P...

Page 200: ...support info html for further information about the contents of the displayed statuses relating to the Viewnetcam com service the UPnP function or the self check 19 4 Reset the settings Reboot the ca...

Page 201: ...cified in E mail notification Destination E mail address and Panasonic alarm protocol notification Destination server address in the Notification tab on the Alarm page when an error occurs such as hav...

Page 202: ...umber of users that can concurrently access the unit may be reduced Number of users that can concurrently access the unit Increase Decrease H 264 connections about 10 people Transmission priority in H...

Page 203: ...displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC pa...

Page 204: ...Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start...

Page 205: ...ual folder from the folder the default is C Panasonic you specified during installation 21 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in or...

Page 206: ...after turning on the power of the camera When the effective period is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial s...

Page 207: ...are from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Ne...

Page 208: ...When using a firewall including software allow access to all UDP ports 208 Operating Instructions 21 Using the CD ROM...

Page 209: ...The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An...

Page 210: ...ting to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server...

Page 211: ...signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Reque...

Page 212: ...on may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notifica...

Page 213: ...ddress of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as t...

Page 214: ...n the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently...

Page 215: ...com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the informa...

Page 216: ...http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 176 Cannot access the camera from a mobile terminal Is the URL correct Or is c...

Page 217: ...correct Restart the web browser and enter the password again 68 Access to the SD memory card may be failed Restart the web browser and retry to obtain images No image is displayed Is the viewer softw...

Page 218: ...rary Internet Files and History Settings window Images are displayed blurry Is there dust or dirt on the dome section Check if there is no dust or dirt on the dome section When defocusing is caused by...

Page 219: ...ing on the power of the camera execute the position refresh function from the Default reset tab of the Maintenance page When Position refresh is set for the created schedule the camera position will b...

Page 220: ...emory card Cannot transmit audio to the camera Are the microphone and the speaker connected correctly and firmly Confirm that they are connected correctly and firmly Installation Guide Is the viewer s...

Page 221: ...Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus soft...

Page 222: ...r to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1...

Page 223: ...tion bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dial...

Page 224: ...Internet Explorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Sett...

Page 225: ...failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_13010101230000 jpg Image captured at the alarm occurrence Ex img_1301010123000001 jpg Image saved manually...

Page 226: ...226 Operating Instructions Notes...

Page 227: ...Operating Instructions 227 Notes...

Page 228: ...nasonic Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Im...

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Panasonic WV-SW598, Operating Instructions Manual

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