Panasonic WV-SF538 User Manual Download

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Operating Instructions

Network Camera

Model No.

WV-SW550 Series

WV-SP500 Series

WV-SF540 Series

WV-SF530 Series

WV-SW559

WV-SP509

(Lens is optional for WV-SP509.)

WV-SF539

This manual covers the models: WV-SW550 Series (WV-SW559, WV-SW558, WV-SW559E, WV-SW558E,
WV-SW559PJ), WV-SP500 Series (WV-SP509, WV-SP508, WV-SP509E, WV-SP508E), WV-SF540 Series
(WV-SF549, WV-SF548, WV-SF549E, WV-SF548E), and WV-SF530 Series (WV-SF539, WV-SF538,
WV-SF539E, WV-SF538E).

Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

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Summary of Contents for WV-SF538

Page 1: ...s WV SW559 WV SW558 WV SW559E WV SW558E WV SW559PJ WV SP500 Series WV SP509 WV SP508 WV SP509E WV SP508E WV SF540 Series WV SF549 WV SF548 WV SF549E WV SF548E and WV SF530 Series WV SF539 WV SF538 WV SF539E WV SF538E Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions ...

Page 2: ...n are available when using the model WV SF549 SF548 SF548 The functions with this notation are available when using the model WV SF548 SF539 SF539 The functions with this notation are available when using the model WV SF539 SF538 SF538 The functions with this notation are available when using the model WV SF538 Trademarks and registered trademarks Microsoft Windows Windows Vista Windows Media Inte...

Page 3: ... on page 210 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC The viewer soft...

Page 4: ...mit using the FTP periodic image transmission function WV SW559 WV SP509 WV SF549 WV SF539 32 6 Display the log list WV SW559 WV SP509 WV SF549 WV SF539 33 6 1 When JPEG is selected for Recording format of the SD memory card 33 6 2 When H 264 1 or H 264 2 is selected for Recording format of the SD memory card 36 7 Playback of images on the SD memory card WV SW559 WV SP509 WV SF549 WV SF539 40 7 1 ...

Page 5: ... 8 Configure the settings relating to the privacy zone Privacy zone setup menu 103 11 9 Configure the VIQS setting 105 11 10 Configure the VIQS area 107 11 11 Configure the settings relating to lens distortion compensation 108 11 12 Configure the settings relating to audio Audio WV SW559 WV SP509 WV SF549 WV SF539 109 12 Configure the multi screen settings Multi screen 112 13 Configure the alarm s...

Page 6: ...ation of the DDNS service Example of the Viewnetcam com service 174 18 4 2 When using the Viewnetcam com service 175 18 4 3 Procedure to register information for the Viewnetcam com service 176 18 4 4 Checking the information registered for the Viewnetcam com service 177 18 4 5 When using Dynamic DNS Update 177 18 4 6 When using Dynamic DNS Update DHCP 178 18 5 Configure the settings relating to SN...

Page 7: ...24 Directory structure of drive B WV SW559 WV SP509 WV SF549 WV SF539 212 Operating Instructions 7 Table of Contents ...

Page 8: ...v6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the...

Page 9: ...y accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will not be included in the maximum number When On is selected for H 264 transmiss...

Page 10: ... pixel 16 9 1 3 mega pixel 16 9 1 3 mega pixel 4 3 is selected for Image capture mode max 30fps When 3 mega pixel 4 3 is selected for Image capture mode max 15fps 10 Operating Instructions 1 Monitor images on a PC ...

Page 11: ...e button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 page 85 2 button The letter 2 will turn green and images in the main area will be displayed in accordance with the setting of H 264...

Page 12: ...ed only when a JPEG image is displayed 1 button Images in the main area will be displayed in accordance with the setting for Quality1 of Image quality setting page 81 2 button Images in the main area will be displayed in accordance with the setting for Quality2 of Image quality setting page 81 Zoom buttons Images will be zoomed in on with the electronic zoom by the viewer software Network Camera V...

Page 13: ...es will be adjusted in accordance with the monitor Snap shot button Click this button to take a picture a still picture The picture will be displayed on a newly opened window When right clicking on the displayed image the pop up menu will be displayed It is possible to save the image on the PC by selecting Save from the displayed pop up menu When Print is selected printer output is enabled Note Fo...

Page 14: ... 56 Main area Images from the camera will be displayed in this area The current time and date will be displayed according to the settings configured for Time display format and Date time display format page 53 Select On with face frame display for Face detection on the setup menu to display the face detection frame on the Live page page 129 IMPORTANT The face detection function shall not guarantee...

Page 15: ...onfigured on the JPEG H 264 tab cropping images will be displayed on the Cropping display of the Live page and the main area Cropping A You can crop areas that you want to monitor By setting multiple cropping areas up to 4 areas can be displayed in a sequence Sequence display using the cropping function A B C Operating Instructions 15 1 Monitor images on a PC ...

Page 16: ...ted for Image capture mode 1920x1080 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 Note The picture in picture function can only be used when 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 is selected for Image capture mode The type of images to be combined can be selected from Picture in pictur...

Page 17: ...security support info html for further information about the compatible cameras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports ...

Page 18: ...lick a camera title Live images from the camera corresponding to the clicked camera title will be displayed on the Live page of the newly opened window 18 Operating Instructions 1 Monitor images on a PC ...

Page 19: ...ance the security change the password for the user admin page 138 If the cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When 3 mega pixel 4 3 is selected for Image capture mode images cannot be monitored on a cellular phone Select 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 for Image capture mode to monitor images Note It ...

Page 20: ...esh mode of the camera will return to manual refresh IMPORTANT Transmission will be periodically performed when Auto Refresh is selected for the camera image Confirm the contract plan of the cellular phone in use before using this function Depending on the cellular phone in use Auto Refresh may be unavailable B Resolution control Changes the image capture size by pressing the dial key 0 Image in t...

Page 21: ...this case selecting 9 Low for Image quality setting of JPEG page 81 may sometimes solve this problem Depending on the cellular phone in use or its contract plan it may be impossible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet 2 When User auth is set to On page 138 only users with the access level of 1 Administrator or 2 Camera control wil...

Page 22: ... to the Internet and monitor images from the camera page 148 1 Access to http IP address cam 1 or http Host name registered in the DDNS server cam using a mobile terminal Images from the camera will be displayed C B A Live images area Displays images from the camera Operation buttons area When functions are selected in the function selection area C buttons to operate those functions are displayed ...

Page 23: ... changed by selecting a resolution setting from the buttons Image capture mode 2 mega pixel 16 9 images Changes the image capture size between 320x180 and 640x360 default 1 3 mega pixel 16 9 images Changes the image capture size between 320x180 640x360 default and 1280x720 1 3 mega pixel 4 3 images Changes the image capture size between 320x240 640x480 default and 1280x960 Operating Instructions 2...

Page 24: ...the AUX output on the screen The AUX output terminals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 114 24 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 25: ...t number cam 2 When HTTPS is selected for HTTPS Connection on the Network tab of the Network page enter as follows https IP address colon port number cam or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required...

Page 26: ... IP address of the router that can be accessed via the Internet However when accessing the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP address 2 Only when accessing the camera via the Internet 26 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 27: ...are recorded Images recorded on the SD memory card can be copied onto the PC page 65 1 Display the Live page page 8 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 11 while images are being recorded on the SD memory card The image saving interval can be configured ...

Page 28: ...ination to save image data is a fixed directory on Drive B Refer to Directory structure of drive B page 212 When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again 28 Operating Instructions 3 Record images on the SD memory card manually WV SW559 WV SP509 WV SF549 WV SF539 ...

Page 29: ...m occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm occurs The settings for the alarm output can be configured in the Alarm output terminal setup section of the Alarm tab of the Alarm page page 118 Save images on the SD memory card SW559 SW559 SP509 S...

Page 30: ...rm page page 124 and the E mail tab of the Server page page 143 Notify of alarm occurrences to the designated IP addresses Panasonic alarm protocol notification This function is available only when a Panasonic device such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the cam...

Page 31: ...t reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP periodic image transmission will be saved 5 2 Transmit images at a designated interval or period FTP periodic image transmission Images can be transmitted at a designated int...

Page 32: ...e SD memory card tab of the Basic page page 56 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 180 and FTP error for Save trigger page 59 IMPORTANT We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of w...

Page 33: ...h as time and date of the alarm occurrences and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule on the SD memory card will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Each log list can be displayed only when On is selected for S...

Page 34: ...t use is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the log list The log list of the selected log type will be displayed Note When any images are saved on the SD memory card the image can be displayed by clicking Time and Date page 56 34 Operating Instructions 6 Display the...

Page 35: ...the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Click this button to display the log listed at the bottom Time date Time and date when each log has been filed will be displayed Note When Off is selected for Time display format page 52 time and date of alarm occurrence will be displayed...

Page 36: ...wly Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list as a file onto the PC Close button Cl...

Page 37: ... will be displayed in a newly opened window log list window A B C E D IMPORTANT Only a single user can operate the log list window Other users cannot access the log list window Operating Instructions 37 6 Display the log list WV SW559 WV SP509 WV SF549 WV SF539 ...

Page 38: ...nd Recording time The search result will be displayed on the log list Log list Displays the log search results You can play back recorded data by clicking on the time or duration of the recorded data displayed under Time and Duration Top button Click this button to display the log listed at the top Prev page button Click this button to display the previous page of the log list Next page button Cli...

Page 39: ...rd can shorten the time to delete all the data In the process of the deletion Alarm and Manual Schedule can not be operated Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the lo...

Page 40: ...ge capture size of 640x360 even 320x180 1280x720 or 1920x1080 is selected Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting on the FTP img trans tab...

Page 41: ... the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button is clicked during...

Page 42: ... downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Browse button When successfully logged in after the user authentication process a folder on the SD memory card in which images are saved will be displayed page 65 42 Operating Instructions 7 ...

Page 43: ...during fast playback playback speed will return to the normal playback speed Note The maximum speed of the fast playback varies depending on the setting of Max bit rate H 264 recording of the SD memory card 5s backward button Each time this button is clicked the recorded data goes back by 5 seconds and starts playing 5s forward button Each time this button is clicked the recorded data goes forward...

Page 44: ...he process of the download the download will be canceled In this case video data already downloaded before clicking the Cancel button will be saved on the PC Video data are saved in the files of approx 2 MB When the file size of video data is more than 2 MB two or more files will be downloaded It is possible to play back video data saved on the PC using such applications as QuickTime Player or Win...

Page 45: ...access to cameras using the HTTPS function page 156 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the ...

Page 46: ...configure the access level 9 1 How to display the setup menu 1 Display the Live page page 8 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 46 Operating Instructions 9 Display the set...

Page 47: ... The setup menu will be displayed Refer to page 50 for further information about this menu Operating Instructions 47 9 Display the setup menu from a PC ...

Page 48: ...window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item Example A C B D 4...

Page 49: ...ield A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C Operating Instructions 49 9 Display the setup menu from a PC ...

Page 50: ...he Image page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Image page page 80 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page page 112 Alarm button Displays the Alarm page The settings relating to alarm occurrences s...

Page 51: ...the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol and the FTP File Transfer Protocol periodic transmission can be configured on the Network page page 148 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function page 184 Maintenance button ...

Page 52: ...n this page Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the Camera title field Available number of characters 0 20 characters Unavailable characters Default Varies as follows depending on the model in use WV SW559 SW559 SW559 WV SW558 SW558 SW558 WV SP509 SP509 SP509 WV SP508 SP508 SP508 WV SF549 SF54...

Page 53: ...lied in the location where the camera is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and date Out Does not apply summer time Auto Applies summer time in accordance with the settings for Start time date and End time date month week day of the week time Default Out NTP Time zone When NTP is clicked the NTP tab of the Server page will be displaye...

Page 54: ...rd error indicator ABF indicator SP509 SP509 AF indicator SW558 SW558 SF548 SF548 SF538 SF538 ABF indicator SP508 SP508 Default On Note Link indicator orange This indicator will light when communication with the connected device is available Access indicator green This indicator will light when accessing a network SD memory card error indicator AF indicator red SW559 SW559 SF549 SF549 SF539 SF539 ...

Page 55: ...era On Installs the viewer software from the camera automatically Off The viewer software cannot be installed from the camera Default On IMPORTANT It is impossible to display images and to receive transmit audio between the camera and the PC when the viewer software Network Camera View 4S is not installed on the PC The number of the viewer software installations can be checked on the Upgrade tab o...

Page 56: ...memory card WV SW559 WV SP509 WV SF549 WV SF539 Click the SD memory card tab on the Basic page page 46 page 48 The settings relating to the SD memory card can be configured on this page 56 Operating Instructions 10 Configure the basic settings of the camera Basic ...

Page 57: ...Operating Instructions 57 10 Configure the basic settings of the camera Basic ...

Page 58: ...n an SD memory card we recommend replacing the SD memory card Recording format Select JPEG H 264 1 H 264 2 for the video encoding format of image data to be recorded on the SD memory card JPEG Records still image data H 264 1 Records video data H 264 1 in the MP4 video encoding format Audio will not be recorded The data is recorded in accordance with the settings of H 264 1 on the JPEG H 264 tab o...

Page 59: ...omatically When H 264 1 or H 264 2 is selected for Recording format the number of users that can access the camera may be reduced When Image capture mode is selected for 3 mega pixel 4 3 H 264 2 is unavailable Common Remaining capacity notification When the E mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memo...

Page 60: ...e name Enter the file name used for the image to be saved on the SD memory card The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters Unavailable characters Note When H 264 1 or H 264 2 is selected for Recording format the name of the saved file will be given automatically When FTP er...

Page 61: ...Alarm tab Number of images to be saved can be configured only when Alarm input is selected for Save trigger Image capture size When Manual is selected for Save trigger and JPEG is selected for Recording format select the image capture size of the images to be saved on the SD memory card from the following When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 ...

Page 62: ...ted for Frame rate Images are recorded so that the average transmission rate during the period specified for Control time period becomes the bit rate selected for Max bit rate Default Frame rate Frame rate Select the frame rate for images to be recorded from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps Default 30fps Note When Frame rate or Advanced VBR is selected for Recordin...

Page 63: ...on a notification E mail will be sent to the registered addresses when the SD memory card becomes full page 124 page 125 Format To format the SD memory card click the Execute button IMPORTANT Before formatting the SD memory card it is necessary to select Use for SD memory card on the SD memory card tab of the Basic page page 56 and Off for FTP periodic image transmission on the FTP img trans tab o...

Page 64: ... may be smaller than the total size since the default directory is automatically created in the SD memory card Recommended SD memory card Manufactured by Panasonic option SDXC memory card 64 GB SDHC memory card 4 GB 8 GB 16 GB 32 GB SD memory card 1 GB 2 GB except miniSD card and microSD card Use an SD memory card formatted compliant with the SD memory card standard at the default SD memory card i...

Page 65: ...f a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camer...

Page 66: ...83 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000 2 GB 1 400 1 800 2 200 2 600 3 000 1 GB 700 900 1 100 1 300 1 500 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 121 600 166 400 192 000 217 600 243 200 32 GB 60 800 83 200 96 000 108 800 121 600 16 GB 30 400 41...

Page 67: ... 2 GB 2 800 3 600 4 600 5 000 6 000 1 GB 1 400 1 800 2 300 2 500 3 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800 208 000 224 000 240 000 16 GB 67 200 86 400 104 000 112 000 120 000 8 GB 33 600 43 200 52 000 56 000 60 000 4 GB 16 800 21 600 26 000 28 000 30 000 2 GB 8 400 10 800 13 000 14 000 15 000 1 GB 4 200 5...

Page 68: ...0 2 GB 4 000 5 000 6 000 7 000 8 000 1 GB 2 000 2 500 3 000 3 500 4 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 1 GB 5 00...

Page 69: ...2 GB 4 800 6 400 8 000 8 800 10 400 1 GB 2 400 3 200 4 000 4 400 5 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 1 GB 7 2...

Page 70: ...10 000 14 000 16 000 18 000 20 000 1 GB 5 000 7 000 8 000 9 000 10 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 1 G...

Page 71: ... 000 17 600 20 800 22 400 25 600 1 GB 6 000 8 800 10 400 11 200 12 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40 ...

Page 72: ...00 26 000 27 000 28 000 30 000 1 GB 12 000 13 000 13 500 14 000 15 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 4...

Page 73: ... 28 800 32 800 35 200 36 000 38 400 1 GB 14 400 16 400 17 600 18 000 19 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 5...

Page 74: ... selected for Recording format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination directory to which images associated with the logs are to be downloaded For example enter C alarm to designate the folder alarm under drive C Available number of characters 3 128 characters Available...

Page 75: ...destination folder in the same manner as for Alarm Default On IMPORTANT When Name w o time date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated images will not be saved To save them select Name w time date page 179 Note When H 264 1 or H 264 2 is selected for Recording format FTP error is unavailable When 3 mega pixel 4 3 is selected for Image ca...

Page 76: ...e the oldest log is the first to be overwritten Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When the power of the camera is turned off logs will be deleted Images Will not be saved Off Use Alarm input Logs Will not be saved Imag...

Page 77: ...r images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible Even when ...

Page 78: ... images on the SD memory card it is necessary to copy them onto the PC first page 65 Off Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first page 65 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not...

Page 79: ...saved When available capacity of the SD memory card ran out saving of images will become impossible Other than FTP error Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Off Use FTP error Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images o...

Page 80: ... area settings are configured Therefore we recommend that you configure each area setting after configuring the Image capture mode mask area page 96 privacy zone page 103 VMD area page 120 VIQS area page 105 Cropping outlines page 132 Picture in picture cropping area page 133 Note When On is selected for VIQS and the setting value for the aspect ratio is changed from 4 3 to 16 9 make sure that the...

Page 81: ...n asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value If images are not delivered in the specified transmission interval you can make the images be delivered closer to the specified time by lowering the resolutio...

Page 82: ...ages for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Quality1 5 Normal Quality2 8 The setting for Quality1 is activated for FTP periodic image transmission files attached to alarm E mails and SD memory recording Note When the resolution is 2048x1536 Quality1 is fixed 82 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 83: ...gure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 46 page 48 Operating Instructions 83 11 Configure the settings relating to images and audio Image Audio ...

Page 84: ... image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 81 for the settings relating to JPEG images 84 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 85: ...and audio will be transmitted using the UDP port Default Off Note When On is selected only Unicast port AUTO will be available for Transmission type When On is selected it may take time to start displaying H 264 images When On is selected H 264 images may not be displayed depending on the number of the concurrent access user and audio data availability etc When On is selected only IPv4 access is a...

Page 86: ... a maximum frame rate of 30fps select Main 30fps Sub 1fps for Frame rate For H 264 2 when Alarm action 1 Alarm action 2 or Alarm action 3 is selected for the Picture in picture mode of picture in picture the frame rate is limited to a maximum of 15fps To enable a maximum frame rate of 30fps select Alarm action 4 or Off for Picture in picture mode Burst tolerance level Select how much the bit rate ...

Page 87: ... Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO Unicast port MANUAL Up to 14 users can access a single camera concurrently It is necessary to select ...

Page 88: ... H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port Smoother live...

Page 89: ...tion can be configured in this section Image adjust Click the Setup button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 90 Focus SW559 SW559 SW558 SW558 SF549 SF549 SF548 SF548 SF539 SF539 SF538 SF538 Click the Setup button to display the setup menu that can configure the settings relating to focu...

Page 90: ...splay the setup menu that can configure the settings relating to VIQS The setup menu will be displayed page 107 Lens distortion compensation Click the Setup button to display the setup menu that can configure the settings relating to lens distortion compensation The setup menu will be displayed in a newly opened window page 108 11 4 1 Configure the settings relating to image quality Image adjust s...

Page 91: ...he setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image quality tab Operating Instructions 91 11 Configure the settings relating to images and audio Image Audio ...

Page 92: ...reas This causes loss of detail in darker areas Conversely adjusting the lens brightness for the darker areas causes the brighter areas to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B C A Subject in the dark ...

Page 93: ...an compensate back light by setting mask areas on brighter parts of images On Mask areas will be set automatically Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 96 for information on ho...

Page 94: ...gh On Mid On Low When the luminance of the subject becomes darker gain will be automatically increased and screen will become brighter High Mid and Low are indications of gain level Off Images will be captured with the fixed gain level Default On High Auto slow shutter The electronic sensitivity enhancement sensitivity up can be carried out by adjusting the storage time of the sensor The following...

Page 95: ...10s 30s 1min Default 10s White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain ATW1 Selects the automatic tracing white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K to 6 000 K ATW2 Sele...

Page 96: ...ner Click the Reset button to reset the color to the default Default 128 Aperture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset button to reset the color to the default Default 16 Pedestal level Adjust the black level of images by moving the cursor Wh...

Page 97: ...1 Display the Image adjust setup menu page 89 Operating Instructions 97 11 Configure the settings relating to images and audio Image Audio ...

Page 98: ...tart button of Mask area Borders will appear and the image displayed on the Image quality tab will be divided into 48 6x8 98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 99: ...y move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the mask area after changing the Image capture mode setting The mask area may move out of alignment when Extra optical zoom is configured Make sure to check the mask area after configuring Extra optical zoom Note When the Reset button is clicked masking for all the masked areas will be canceled Ope...

Page 100: ...r side Reset button Click this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method Select the focus adjustment method upon switching between the color mode and the black white mode Auto Adjusts the focus function automatically and corrects out of focus when switching between color and black white images Preset Performs the pres...

Page 101: ... Reset button Click this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method Select the back focus adjustment method upon switching between the color mode and the black white mode Auto Adjusts the back focus function automatically and corrects out of focus when switching between color and black white images Preset Performs the ...

Page 102: ...ega pixel 16 9 or 1 3 mega pixel 4 3 is selected for Image capture mode the maximum zoom ratio is x2 0 When 3 mega pixel 4 3 is selected for Image capture mode the maximum zoom ratio is x3 2 IMPORTANT The extra optical zoom function may not be activated on the appropriate position if the setting for the function is performed after the settings for the mask areas page 96 privacy zone page 103 VMD a...

Page 103: ...l be numbered in the order of creation Display type Select a display type of the privacy zone from the following Gray The privacy zones will be displayed in gray Off Does not display the privacy zones Default Off Note Set the privacy zone larger than the size of an object to be hidden Close button Click this button to close the Privacy zone setup menu IMPORTANT After configuring the privacy zone t...

Page 104: ...rivacy zone may move out of alignment when Extra optical zoom is configured Make sure to check the privacy zone after configuring Extra optical zoom 104 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 105: ...ty of other areas The VIQS setting is available only for H 264 images Up to 2 VIQS areas can be set When checking the images after configuring the VIQS setting display the H 264 images on the Live page Delete Deletes the VIQS area Click the Set button to delete the VIQS area VIQS H 264 1 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 1 images D...

Page 106: ...after changing the Image capture mode setting After configuring the VIQS area the VIQS area may move out of alignment when Extra optical zoom is configured Make sure to check the VIQS area after configuring Extra optical zoom Note Refer to page 107 for setting procedure of the VIQS area 106 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 107: ...he corresponding outline Note A selectable area is limited 2 Select On Off to activate deactivate a distributed image of VIQS H 264 1 or VIQS H 264 2 3 Click the Set button This unit is updated with the setting contents Click the Delete button corresponding to the area to be deleted IMPORTANT No setting contents are determined unless the Set button is clicked To check the window after VIQS setting...

Page 108: ...ge page 89 Distortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted Note The lens distortion compensation function is disabled when the extra optical zoom function is being used Set Extra optical zoom to x1 0 108 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 109: ...eard with images on the PC Images and audio will not be synchronized Audio output Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and received Interactive Full duplex Both reception and transmission are si...

Page 110: ...s input to the camera using a microphone Line High The volume level will become high This setting will be applied when audio is input to the camera using the Line input Line Middle The volume level will become middle This setting will be applied when audio is input to the camera using the Line input Line Low The volume level will become low This setting will be applied when audio is input to the c...

Page 111: ...ber on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available Default 34004 Note The transmission port number entered for Audio output port PC to Camera will be used only when Unicast port MANUAL is selected for Transmission type page 83 When Off is selected for H 264 transmission page 83 or when Unicast port AUTO or Multicast...

Page 112: ...e 48 IP address Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows 112 Operating Instructions 12 Configure the multi screen settings Multi screen ...

Page 113: ...selfcamera is displayed for the IP address or host name Note When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen Available number of characters 0 20 c...

Page 114: ...n Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open Black white input SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 Receives the black white switchover input When the input is set to On the black white mode is activated Default Off T...

Page 115: ...her information about input output rating of each terminal VMD alarm When clicking VMD the VMD area tab of the Alarm page will be displayed page 122 Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm actions will be perform...

Page 116: ...e where the alarm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour min...

Page 117: ...ode 2048x1536 fix Default 640x360 Note SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 can only be used when it is saved to the SD memory card When 3 mega pixel 4 3 is selected for Image capture mode 2048x1536 can only be used when it is saved to the SD memory card Image compression rate upon alarm detection Select On or Off to de...

Page 118: ...nce 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The actual recording time may sometimes be longer than the duration selected for this setting Recording memory size per an alarm The capacity of the SD memory card used to record video data upon an alarm occurrence The actual capacity may be different IMPORTANT To record H 264 data it is required to select Use for SD memory card on the SD...

Page 119: ...igger output Select Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm signals Open The alarm output terminal will open when outputting the alarm signals Normally close Close The alarm output terminal will close when outputting the alarm signals Normally open Default Close Note When Open is selected the alarm signal will be output for about 20 s...

Page 120: ...will be regarded as an alarm IMPORTANT The alarm occurrence indication button page 11 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal alarm or a command alarm Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode ...

Page 121: ...order of selection Status Select On or Off to determine whether or not to perform video motion detection On Performs video motion detection Off Does not perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of th...

Page 122: ...en On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed Page 125 VMD information addition Information addition Select On or Off to determine whether or not to add VMD info...

Page 123: ...y and Detection area The currently displayed area and its detection sensitivity will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after s...

Page 124: ...ail notification page 143 E mail notification E mail server When E mail server is clicked the E mail tab of the Server page will be displayed page 143 E mail notification Select On or Off to determine whether or not to provide notification by E mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm SW559 SW559 SP509 SP5...

Page 125: ... card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination E mail address Enter the destination E mail address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button respective to the desi...

Page 126: ...tion below When an alarm is detected Alarm SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Note When On is selected notification of the alarm occurrence will be provided to the registered destination se...

Page 127: ...capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination server address click the Delete button respective to t...

Page 128: ... Click the XML notification tab on the Advanced func page The settings relating to the XML notification can be configured in this section The XML notification notifies the server of face detection information in XML format XML notification XML notification Select On or Off to determine whether or not to notify face detection information using XML Default Off Notification data Select the type of da...

Page 129: ...ready in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 995 10669 10670 Destination path name Configure the settings for the destination directory to be used for the XML notification Available characters Alphanumeric characters the period the underscore _ the hyphen the slash and the colon User name Enter a user name Available number of characters 0 32 characters Unavailable characters Default...

Page 130: ...ection frame will not be displayed on the Live page On with face frame display Information about the face detection frame will be attached to images and the test frame will be displayed on the image of this page The face detection frame will be displayed on the Live page Default Off Note When a setting other than Off is selected for Cropping on the Cropping tab and cropped images are displayed on ...

Page 131: ...When clicking XML notification the XML notification tab will be displayed page 128 Operating Instructions 131 14 Configure the setting relating to the image recognition Advanced func ...

Page 132: ...her or not to transfer JPEG or H 264 2 as cropping images Off cropping images are not transmitted H 264 2 H 264 2 is transmitted as cropping images JPEG VGA JPEG 640x360 JPEG with a resolution of VGA or 640x360 is transmitted as cropping images JPEG QVGA JPEG 320x180 JPEG with a resolution of QVGA or 320x180 is transmitted as cropping images Default Off Note The cropping function can be used when ...

Page 133: ...0s Default Off Clear button The selected outlines displayed in red are deleted When the selected outline is deleted the outline with the lowest number is selected If the Clear button is clicked when there is only 1 outline the outline is moved to the default position If the Clear button is clicked when there is only 1 outline and it is in the default position the outline is not deleted Set button ...

Page 134: ... setting When an alarm occurs the main image and sub image are switched Alarm action 3 In normal operations images are combined according to Picture in picture setting When an alarm occurs the frame rate is changed When Main 15fps Sub 15fps is selected in Frame rate the frame rate changes to Main 30fps Sub 1fps When Main 30fps Sub 1fps is selected in Frame rate the frame rate changes to Main 15fps...

Page 135: ...gger a cropping area up to 4 areas can be configured for each VMD area up to 4 areas If any other setting is selected for Alarm trigger only 1 area can be configured Drag the mouse over an image to specify an area The specified area is configured as a cropping area and an outline is displayed The position of the cropping area can be moved by clicking and holding the configured outline and then mov...

Page 136: ...selected the frame rate operates at a maximum of 15fps In addition when 10fps is selected for the H 264 Frame rate if Main 15fps Sub 15fps is selected the frame rate operates at a maximum of 10fps Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set val...

Page 137: ...cy zone When the lens distortion compensation function is used at the same time as the picture in picture function the cropping position of the cropping area may move out of alignment If motion is detected in the area where the sub image is being combined the actual movements cannot be viewed in the image being combined Check the movements in an image with a different image capture size that is no...

Page 138: ...entication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine whether or not to authenticate...

Page 139: ... following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the...

Page 140: ... already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 138 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the ...

Page 141: ...ess 2 Enter the second destination IP address Stream type Select either JPEG H 264 1 or H 264 2 JPEG JPEG images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images will be transmitted Default JPEG Note When Best effort is selected for Transmission priority of H 264 bit rate will vary between the maximum and minimum rates while images are being transmitted Refresh...

Page 142: ...ega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 VGA QVGA Default 1920x1080 Note When 3 mega pixel 4 3 is selected for Image capture mode Priority stream cannot be used 142 Operating Instructions 16 Configure the setting...

Page 143: ...dress Enter the IP address or the host name of the SMTP server used to send E mails Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen SMTP port Enter the port number to which E mails are sent Available port number 1 65535 Default 25 The following port numbers are unavailable since they are already in us...

Page 144: ...strator User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters Password Enter the password to access the server Available number of characters 0 32 characters Unavailable characters Sender s E mail address Enter the E mail address of a sender The entered E mail address will be displayed in the From sender line of the sent E mails Av...

Page 145: ... characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to c...

Page 146: ...ss from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on the Network tab of the Network page page 148 NTP server address When Manual is selected for NTP server address setting enter the IP...

Page 147: ...djustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h Time zone Select a time zone corresponding to the location where the camera is in use Default GMT Greenwich Mean Time Dublin Edinburgh Lisbon London Operating Instructions 147 17 Configure the settings of the servers Server ...

Page 148: ...FTP img trans tab 18 1 Configure the network settings Network Click the Network tab on the Network page page 46 page 48 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using D...

Page 149: ... DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP address is configured to the camera as a static IP address The configured IP address is automatically determined within the subnet mask range by the camera When the DHCP server is not found the IP address is se...

Page 150: ...or for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Ref...

Page 151: ...lt 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto Auto Line speed will be applied automatically 100M Full 100 Mbps full duplex 100M Half 100 Mbps half duplex 10M Full 10 M...

Page 152: ... forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 189 When Enable is not displayed refer to Cannot access the camera via the Internet in the 23 Troubleshooting section page 201 Camera short cut Select whether or not to create the shortcut to the camera on the My Network Places folder Network folder when us...

Page 153: ...te Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate security certificate issued by CA Certificate Authority and displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate issued by CA and click the Execute button...

Page 154: ...lt Forbid Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192kbps Default Unlimited Note When selecting 64kbps select Off for Audio transmission reception on the Audio tab page 109 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and th...

Page 155: ...to the operating instructions of the router in use Router Internet WAN Cable modem XDSL modem Address translation using the port forwarding function vvv xxx yyy zzz 50000 A 192 168 0 1 50000 Address translation using the port forwarding function vvv xxx yyy zzz 50001 A 192 168 0 2 50001 Private address 192 168 0 1 Port number 50000 Private address 192 168 0 2 Port number 50001 LAN Private address ...

Page 156: ...plication for the approval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 157 Generation of the self signed certificate page 15...

Page 157: ... button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation tim...

Page 158: ...e The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name...

Page 159: ...e OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate in...

Page 160: ...o button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the ce...

Page 161: ...ates the CSR file in the PEM format 18 2 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certifica...

Page 162: ...r certificate can be checked by double clicking the server certification file issued by CA 18 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port Available port number 1...

Page 163: ...splayed When the security alert window is displayed install the security certificate page 164 page 170 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower 18 3 1 Install the security ...

Page 164: ...g Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended The Live page will be displayed If an authen...

Page 165: ...3 Click Certificate Error over the URL and click View certificates Operating Instructions 165 18 Configuring the network settings Network ...

Page 166: ...not displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator 166 Operating Instructions 18 Configuring the network settings Network ...

Page 167: ...5 Click Next displayed on Certificate Import Wizard 6 Select Place all certificates in the following store and click Browse Operating Instructions 167 18 Configuring the network settings Network ...

Page 168: ...7 Select Trusted Root Certificate Authorities and click OK 8 Click Next 168 Operating Instructions 18 Configuring the network settings Network ...

Page 169: ...9 Click Finish 10 Click Yes When the import is successfully completed the screen The import was successful will be displayed Operating Instructions 169 18 Configuring the network settings Network ...

Page 170: ...er When using Internet Explorer 6 1 Access the camera using the HTTPS protocol 2 Click View Certificate Note If this window is displayed when accessing a device other than the camera or a website a security problem may have occurred In this case check the system status 170 Operating Instructions 18 Configuring the network settings Network ...

Page 171: ...3 Click Install Certificate 4 Click Next according to the procedures displayed on the displayed on Certificate Import Wizard Operating Instructions 171 18 Configuring the network settings Network ...

Page 172: ...5 Click Finish 172 Operating Instructions 18 Configuring the network settings Network ...

Page 173: ...ry to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such services Refer to the DDNS service providers for the selection and configuration of the DDNS se...

Page 174: ...cted provider In this service global addresses are static not changed 18 4 1 Configuration of the DDNS service Example of the Viewnetcam com service A C A B E D D B C E A DNS server B Internet C Provider D Viewnetcam com service server E Remote site Global address is changed The contracted provider allocates a global address to the router or the camera The global address is not static but dynamic ...

Page 175: ...r or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note When using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether or ...

Page 176: ...om for DDNS and click the Set button A URL is displayed in Your Account Link If a URL is not displayed in Your Account Link confirm the camera s network settings and Internet connection then click Set again 2 Register the information for Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registra...

Page 177: ... the camera check that the registered URL is displayed in the URL of Viewnetcam com of Status Viewnetcam com on the Maintenance page It is possible to check the information registered for the Viewnetcam com service by accessing the URL displayed beside Your Account Link When the URL is not displayed check that the PC is being connected to the Internet and click the Set button If access often fails...

Page 178: ... 50min 1h 6h 24h Default 24h 18 4 6 When using Dynamic DNS Update DHCP Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for f...

Page 179: ...Available number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 18 6 Configure the settings relating to the FTP periodic image transmission FTP img trans Click the FTP img trans tab on the Network page page 46 page 48 The settings relating to the periodic tr...

Page 180: ...rd page 32 FTP periodic image transmission FTP When FTP is clicked the FTP tab of the Server page will be displayed page 144 FTP periodic image transmission Select On or Off to determine whether or not to transmit images using the FTP periodic image transmission function When On is selected it is necessary to configure the settings of the FTP server page 144 Default Off Directory name Enter the di...

Page 181: ... Image capture size Select the capture size of images to be transmitted from the following When 2 mega pixel 16 9 is selected for Image capture mode 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 VGA QVGA Default 640x360 Note When 3 mega pixel 4 3 is selected for Image capture ...

Page 182: ...k will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 3 Click the Set button after completing the settings The result will be displayed at the bottom of the window 182 Operating Instructions 18 Configuring the network settings Network ...

Page 183: ...dule 1 Uncheck the check box of the set day of the week 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 183 18 Configuring the network settings Network ...

Page 184: ...ule VMD permission Video motion detection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD recording will be performed only in the specified schedule SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 The Schedule page has only the Schedule tab 184 Operating Instructions 19 Configure the settings rel...

Page 185: ... action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function will be active during the period of the schedule Operating Instructions 185 19 Configure the settings relating to the schedules Schedule ...

Page 186: ... selecting H 264 recording select H 264 1 or H 264 2 for Recording format on the SD memory card tab and select Schedule for Save trigger page 56 2 Select days of a week by checking the respective checkboxes 3 From the pull down menu select the start time and the end time of the schedule When not designating time check the checkbox of 24h 4 Click the Set button after completing the settings The res...

Page 187: ...rst to be overwritten The system logs will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the SD memory card the logs will be deleted when the power of the camera is turned off Next 100 When clicking Next 100 the next 100 system logs will be displayed SW559 SW559 SP509 SP509 SF549 SF549 SF53...

Page 188: ...layed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade Note...

Page 189: ...g the upgrade Except the network settings Primary server address and secondary server address DNS settings for IPv4 primary DNS server address and secondary DNS server address settings for IPv6 On Off for DHCP IP address subnet mask default gateway HTTP port HTTPS port connection protocol HTTP HTTPS CRT key server certificate UPnP setting line speed bandwidth control bit rate time date The viewer ...

Page 190: ...eset the settings to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Load the default HTML files setup menu Click the Execute button to reset the HTML files to the default It is impossible to operate the camera for about 3 minutes after the initialization Reset to the default and load the default HTML ...

Page 191: ...r turning on the power SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 The notification function allows users to provide the notification of the error to the specified destination E mail address and an original alarm destination when an error such as no SD memory card insertion after the reboot or a locked SD memory card insertion occurs page 124 page 125 Operating Instructions 191 20 Maintenance ...

Page 192: ...xe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 193 Settings related to the camera s network can be set from the Panasonic IP Setting Software page 195 The manuals can be installed on the PC page 194 You can also view the manuals without installing them to the PC by clicking the Open ...

Page 193: ...e Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Ea...

Page 194: ...he Manual folder from the folder the default is C Panasonic you specified during installation 21 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display camera images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displayed on the window to install the software A message is d...

Page 195: ...r turning on the power of the camera When the effective period is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing the sof...

Page 196: ...dress and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait for camera restarting checkbox multiple cameras can be continuously configured For further information about each setting of the Network Settings page refer to page 148 IMPORTANT It may take for aro...

Page 197: ...r The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the F...

Page 198: ...ating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the ne...

Page 199: ... signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT ...

Page 200: ...ion may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notification addresses from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator 200 Operating Instructions...

Page 201: ...ping IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the camera s IP addr...

Page 202: ...in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 175 Did you access http while using the HTTPS function To...

Page 203: ...m com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the DDNS tab on the Netwo...

Page 204: ...s http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 163 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera ...

Page 205: ...4 Is the entered password correct Restart the web browser and enter the password again 65 Access to the SD memory card may be failed Restart the web browser and retry to obtain images No image is displayed Is the viewer software installed on the PC Install the viewer software on a PC 3 Is the version of DirectX 9 0c or later Check the version of DirectX as follows 1 Select Run from the start menu ...

Page 206: ...porary Internet Files section on the General tab and then select Every visit to the page for Check for newer versions of stored pages on the Settings window Images are displayed blurry Is the focus adjusted correctly Check if the focus is adjusted correctly Installation Guide The image is not being refreshed Depending on the version of your browser there might be difficulties refreshing the pictur...

Page 207: ...may be at the end of product life It is recommended to replace the SD memory card Cannot transmit audio to the camera SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 Are the microphone and the speaker connected correctly and firmly Confirm that they are connected correctly and firmly Installation Guide Is the viewer software installed on the PC Confirm that the viewer software Network Camera View ...

Page 208: ...button Images are not displayed or not refreshed smoothly Delete temporary internet files as follows 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may be filtering the port of the camer...

Page 209: ...er to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1 Right click on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable ...

Page 210: ... Pop up blocked To see this pop up or additional options click here Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar This webpage wants to run the following add o...

Page 211: ...xplorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images are not f...

Page 212: ...e failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_12010101230000 jpg Image captured at the alarm occurrence Ex img_1201010123000001 jpg Image saved manually Ex img_1201010123000001 jpg Video saved at the alarm occurrence Approx 2 MB per file Ex 10000001_121224193826_A mp4 Video that was started to be recorded on December 24 2012 19 38 26 Video saved manu...

Page 213: ...Operating Instructions 213 Notes ...

Page 214: ...214 Operating Instructions Notes ...

Page 215: ...Operating Instructions 215 Notes ...

Page 216: ...anasonic Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2012 PGQP1205WA C0412 3122...

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