Panasonic WV-SF530 Series Operating Instructions Manual Download Page 189 | Manualshive

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20.2 Upgrade the firmware [Upgrade]

Click the [Upgrade] tab of the “Maintenance” page. (

®

page 47, page 49)

The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for
further information about the firmware upgrade.

[Model no.], [MAC address], [Serial no.], [Firmware version], [IPL version], [HTML version],
[IP address(IPv6)], [Viewer software installation counter]

Information of each item will be displayed.

1.

Contact the dealer and download the latest firmware onto a PC.

IMPORTANT

•

A blank (space) cannot be used for the name of the directory where the downloaded firmware to
be saved.

2.

Click the [Browse...] button and designate the downloaded firmware.

3.

Click the radio button respective to the desired option to determine whether or not to initialize the settings
after completing the firmware upgrade.

Note

•

Note that the settings cannot be restored after an initialization is operated.

4.

Click the [Execute] button.

→

The confirmation window will be displayed.

Operating Instructions

189

20 Maintenance of the camera [Maintenance]

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Summary of Contents for WV-SF530 Series

Page 1: ...s WV SW559 WV SW558 WV SW559E WV SW558E WV SW559PJ WV SP500 Series WV SP509 WV SP508 WV SP509E WV SP508E WV SF540 Series WV SF549 WV SF548 WV SF549E WV SF548E and WV SF530 Series WV SF539 WV SF538 WV SF539E WV SF538E Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions ...

Page 2: ...n are available when using the model WV SF549 SF548 SF548 The functions with this notation are available when using the model WV SF548 SF539 SF539 The functions with this notation are available when using the model WV SF539 SF538 SF538 The functions with this notation are available when using the model WV SF538 Trademarks and registered trademarks Microsoft Windows Windows Vista Windows Media Inte...

Page 3: ... on page 211 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC The viewer soft...

Page 4: ...mit using the FTP periodic image transmission function WV SW559 WV SP509 WV SF549 WV SF539 33 6 Display the log list WV SW559 WV SP509 WV SF549 WV SF539 34 6 1 When JPEG is selected for Recording format of the SD memory card 34 6 2 When H 264 1 or H 264 2 is selected for Recording format of the SD memory card 37 7 Playback of images on the SD memory card WV SW559 WV SP509 WV SF549 WV SF539 41 7 1 ...

Page 5: ... 8 Configure the settings relating to the privacy zone Privacy zone setup menu 104 11 9 Configure the VIQS setting 106 11 10 Configure the VIQS area 108 11 11 Configure the settings relating to lens distortion compensation 109 11 12 Configure the settings relating to audio Audio WV SW559 WV SP509 WV SF549 WV SF539 110 12 Configure the multi screen settings Multi screen 113 13 Configure the alarm s...

Page 6: ...ation of the DDNS service Example of the Viewnetcam com service 175 18 4 2 When using the Viewnetcam com service 176 18 4 3 Procedure to register information for the Viewnetcam com service 177 18 4 4 Checking the information registered for the Viewnetcam com service 178 18 4 5 When using Dynamic DNS Update 178 18 4 6 When using Dynamic DNS Update DHCP 179 18 5 Configure the settings relating to SN...

Page 7: ...24 Directory structure of drive B WV SW559 WV SP509 WV SF549 WV SF539 213 Operating Instructions 7 Table of Contents ...

Page 8: ...v6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the...

Page 9: ...y accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will not be included in the maximum number When On is selected for H 264 transmiss...

Page 10: ... pixel 16 9 1 3 mega pixel 16 9 1 3 mega pixel 4 3 is selected for Image capture mode max 30fps When 3 mega pixel 4 3 is selected for Image capture mode max 15fps 10 Operating Instructions 1 Monitor images on a PC ...

Page 11: ...e button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 page 86 2 button The letter 2 will turn green and images in the main area will be displayed in accordance with the setting of H 264...

Page 12: ...ed only when a JPEG image is displayed 1 button Images in the main area will be displayed in accordance with the setting for Quality1 of Image quality setting page 82 2 button Images in the main area will be displayed in accordance with the setting for Quality2 of Image quality setting page 82 Zoom buttons Images will be zoomed in on with the electronic zoom by the viewer software Network Camera V...

Page 13: ... of displayed images will be adjusted in accordance with the monitor Snap shot button Click this button to take a picture a still picture The picture will be displayed on a newly opened window When right clicking on the displayed image the pop up menu will be displayed It is possible to save the image on the PC by selecting Save from the displayed pop up menu When Print is selected printer output ...

Page 14: ...area The current time and date will be displayed according to the settings configured for Time display format and Date time display format page 54 A zoom operation can be performed using the mouse wheel When clicking a desired point while displaying live images at x2 or x4 in the main area the camera will move to locate the clicked point at the center of the main area Select On with face frame dis...

Page 15: ...y matching the settings of the Compression and Stream buttons on the Live page to the Cropping settings H 264 JPEG VGA JPEG 640x360 or JPEG QVGA JPEG 320x180 configured on the JPEG H 264 tab cropping images will be displayed on the Cropping display of the Live page and the main area Cropping A You can crop areas that you want to monitor By setting multiple cropping areas up to 4 areas can be displ...

Page 16: ...PEG and H 264 images with the following image capture sizes are transmitted When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 Note The picture in picture function can only be used when 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 ...

Page 17: ...an alarm action is selected in Picture in picture mode a predetermined area is transmitted as a sub image according to each setting A B Main image Sub image Operating Instructions 17 1 Monitor images on a PC ...

Page 18: ...security support info html for further information about the compatible cameras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports ...

Page 19: ...lick a camera title Live images from the camera corresponding to the clicked camera title will be displayed on the Live page of the newly opened window Operating Instructions 19 1 Monitor images on a PC ...

Page 20: ...ance the security change the password for the user admin page 139 If the cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When 3 mega pixel 4 3 is selected for Image capture mode images cannot be monitored on a cellular phone Select 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 for Image capture mode to monitor images Note It ...

Page 21: ...esh mode of the camera will return to manual refresh IMPORTANT Transmission will be periodically performed when Auto Refresh is selected for the camera image Confirm the contract plan of the cellular phone in use before using this function Depending on the cellular phone in use Auto Refresh may be unavailable B Resolution control Changes the image capture size by pressing the dial key 0 Image in t...

Page 22: ... case selecting 9 Low for Image quality setting of JPEG page 82 may sometimes solve this problem Depending on the cellular phone in use or its contract plan it may be impossible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet 2 When User auth is set to On page 139 only users with the access level of 1 Administrator or 2 Camera control will be...

Page 23: ... to the Internet and monitor images from the camera page 149 1 Access to http IP address cam 1 or http Host name registered in the DDNS server cam using a mobile terminal Images from the camera will be displayed C B A Live images area Displays images from the camera Operation buttons area When functions are selected in the function selection area C buttons to operate those functions are displayed ...

Page 24: ... changed by selecting a resolution setting from the buttons Image capture mode 2 mega pixel 16 9 images Changes the image capture size between 320x180 and 640x360 default 1 3 mega pixel 16 9 images Changes the image capture size between 320x180 640x360 default and 1280x720 1 3 mega pixel 4 3 images Changes the image capture size between 320x240 640x480 default and 1280x960 24 Operating Instruction...

Page 25: ...the AUX output on the screen The AUX output terminals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 115 Operating Instructions 25 2 Monitor images on a cellular phone mobile terminal ...

Page 26: ...t number cam 2 When HTTPS is selected for HTTPS Connection on the Network tab of the Network page enter as follows https IP address colon port number cam or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required...

Page 27: ... IP address of the router that can be accessed via the Internet However when accessing the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP address 2 Only when accessing the camera via the Internet Operating Instructions 27 2 Monitor images on a cellular phone mobile terminal ...

Page 28: ...are recorded Images recorded on the SD memory card can be copied onto the PC page 66 1 Display the Live page page 8 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 11 while images are being recorded on the SD memory card The image saving interval can be configured ...

Page 29: ...ination to save image data is a fixed directory on Drive B Refer to Directory structure of drive B page 213 When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Operating Instructions 29 3 Record images on the SD memory card manually WV SW559 WV SP509 WV SF549 WV SF539 ...

Page 30: ...m occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm occurs The settings for the alarm output can be configured in the Alarm output terminal setup section of the Alarm tab of the Alarm page page 119 Save images on the SD memory card SW559 SW559 SP509 S...

Page 31: ...rm page page 125 and the E mail tab of the Server page page 144 Notify of alarm occurrences to the designated IP addresses Panasonic alarm protocol notification This function is available only when a Panasonic device such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the cam...

Page 32: ...t reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP periodic image transmission will be saved 5 2 Transmit images at a designated interval or period FTP periodic image transmission Images can be transmitted at a designated int...

Page 33: ...e SD memory card tab of the Basic page page 57 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 181 and FTP error for Save trigger page 60 IMPORTANT We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of w...

Page 34: ...h as time and date of the alarm occurrences and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule on the SD memory card will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Each log list can be displayed only when On is selected for S...

Page 35: ...t use is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the log list The log list of the selected log type will be displayed Note When any images are saved on the SD memory card the image can be displayed by clicking Time and Date page 57 Operating Instructions 35 6 Display the...

Page 36: ...the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Click this button to display the log listed at the bottom Time date Time and date when each log has been filed will be displayed Note When Off is selected for Time display format page 53 time and date of alarm occurrence will be displayed...

Page 37: ...wly Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list as a file onto the PC Close button Cl...

Page 38: ... will be displayed in a newly opened window log list window A B C E D IMPORTANT Only a single user can operate the log list window Other users cannot access the log list window 38 Operating Instructions 6 Display the log list WV SW559 WV SP509 WV SF549 WV SF539 ...

Page 39: ...nd Recording time The search result will be displayed on the log list Log list Displays the log search results You can play back recorded data by clicking on the time or duration of the recorded data displayed under Time and Duration Top button Click this button to display the log listed at the top Prev page button Click this button to display the previous page of the log list Next page button Cli...

Page 40: ...rd can shorten the time to delete all the data In the process of the deletion Alarm and Manual Schedule can not be operated Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the lo...

Page 41: ...ge capture size of 640x360 even 320x180 1280x720 or 1920x1080 is selected Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting on the FTP img trans tab...

Page 42: ... the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button is clicked during...

Page 43: ... downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Browse button When successfully logged in after the user authentication process a folder on the SD memory card in which images are saved will be displayed page 66 Operating Instructions 43 7 ...

Page 44: ...during fast playback playback speed will return to the normal playback speed Note The maximum speed of the fast playback varies depending on the setting of Max bit rate H 264 recording of the SD memory card 5s backward button Each time this button is clicked the recorded data goes back by 5 seconds and starts playing 5s forward button Each time this button is clicked the recorded data goes forward...

Page 45: ...he process of the download the download will be canceled In this case video data already downloaded before clicking the Cancel button will be saved on the PC Video data are saved in the files of approx 2 MB When the file size of video data is more than 2 MB two or more files will be downloaded It is possible to play back video data saved on the PC using such applications as QuickTime Player or Win...

Page 46: ...access to cameras using the HTTPS function page 157 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the ...

Page 47: ...configure the access level 9 1 How to display the setup menu 1 Display the Live page page 8 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 Operating Instructions 47 9 Display the set...

Page 48: ... The setup menu will be displayed Refer to page 51 for further information about this menu 48 Operating Instructions 9 Display the setup menu from a PC ...

Page 49: ...window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item Example A C B D O...

Page 50: ...ield A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C 50 Operating Instructions 9 Display the setup menu from a PC ...

Page 51: ...he Image page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Image page page 81 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page page 113 Alarm button Displays the Alarm page The settings relating to alarm occurrences s...

Page 52: ...the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol and the FTP File Transfer Protocol periodic transmission can be configured on the Network page page 149 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function page 185 Maintenance button ...

Page 53: ...n this page Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the Camera title field Available number of characters 0 20 characters Unavailable characters Default Varies as follows depending on the model in use WV SW559 SW559 SW559 WV SW558 SW558 SW558 WV SP509 SP509 SP509 WV SP508 SP508 SP508 WV SF549 SF54...

Page 54: ...lied in the location where the camera is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and date Out Does not apply summer time Auto Applies summer time in accordance with the settings for Start time date and End time date month week day of the week time Default Out NTP Time zone When NTP is clicked the NTP tab of the Server page will be displaye...

Page 55: ...rd error indicator ABF indicator SP509 SP509 AF indicator SW558 SW558 SF548 SF548 SF538 SF538 ABF indicator SP508 SP508 Default On Note Link indicator orange This indicator will light when communication with the connected device is available Access indicator green This indicator will light when accessing a network SD memory card error indicator AF indicator red SW559 SW559 SF549 SF549 SF539 SF539 ...

Page 56: ...era On Installs the viewer software from the camera automatically Off The viewer software cannot be installed from the camera Default On IMPORTANT It is impossible to display images and to receive transmit audio between the camera and the PC when the viewer software Network Camera View 4S is not installed on the PC The number of the viewer software installations can be checked on the Upgrade tab o...

Page 57: ...memory card WV SW559 WV SP509 WV SF549 WV SF539 Click the SD memory card tab on the Basic page page 47 page 49 The settings relating to the SD memory card can be configured on this page Operating Instructions 57 10 Configure the basic settings of the camera Basic ...

Page 58: ...58 Operating Instructions 10 Configure the basic settings of the camera Basic ...

Page 59: ...n an SD memory card we recommend replacing the SD memory card Recording format Select JPEG H 264 1 H 264 2 for the video encoding format of image data to be recorded on the SD memory card JPEG Records still image data H 264 1 Records video data H 264 1 in the MP4 video encoding format Audio will not be recorded The data is recorded in accordance with the settings of H 264 1 on the JPEG H 264 tab o...

Page 60: ...omatically When H 264 1 or H 264 2 is selected for Recording format the number of users that can access the camera may be reduced When Image capture mode is selected for 3 mega pixel 4 3 H 264 2 is unavailable Common Remaining capacity notification When the E mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memo...

Page 61: ...e name Enter the file name used for the image to be saved on the SD memory card The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters Unavailable characters Note When H 264 1 or H 264 2 is selected for Recording format the name of the saved file will be given automatically When FTP er...

Page 62: ... Alarm tab Number of images to be saved can be configured only when Alarm input is selected for Save trigger Image capture size When Manual is selected for Save trigger and JPEG is selected for Recording format select the image capture size of the images to be saved on the SD memory card from the following When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3...

Page 63: ...ted for Frame rate Images are recorded so that the average transmission rate during the period specified for Control time period becomes the bit rate selected for Max bit rate Default Frame rate Frame rate Select the frame rate for images to be recorded from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps Default 30fps Note When Frame rate or Advanced VBR is selected for Recordin...

Page 64: ...on a notification E mail will be sent to the registered addresses when the SD memory card becomes full page 125 page 126 Format To format the SD memory card click the Execute button IMPORTANT Before formatting the SD memory card it is necessary to select Use for SD memory card on the SD memory card tab of the Basic page page 57 and Off for FTP periodic image transmission on the FTP img trans tab o...

Page 65: ... may be smaller than the total size since the default directory is automatically created in the SD memory card Recommended SD memory card Manufactured by Panasonic option SDXC memory card 64 GB SDHC memory card 4 GB 8 GB 16 GB 32 GB SD memory card 1 GB 2 GB except miniSD card and microSD card Use an SD memory card formatted compliant with the SD memory card standard at the default SD memory card i...

Page 66: ...f a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camer...

Page 67: ...83 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000 2 GB 1 400 1 800 2 200 2 600 3 000 1 GB 700 900 1 100 1 300 1 500 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 121 600 166 400 192 000 217 600 243 200 32 GB 60 800 83 200 96 000 108 800 121 600 16 GB 30 400 41...

Page 68: ... 2 GB 2 800 3 600 4 600 5 000 6 000 1 GB 1 400 1 800 2 300 2 500 3 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800 208 000 224 000 240 000 16 GB 67 200 86 400 104 000 112 000 120 000 8 GB 33 600 43 200 52 000 56 000 60 000 4 GB 16 800 21 600 26 000 28 000 30 000 2 GB 8 400 10 800 13 000 14 000 15 000 1 GB 4 200 5...

Page 69: ...0 2 GB 4 000 5 000 6 000 7 000 8 000 1 GB 2 000 2 500 3 000 3 500 4 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 1 GB 5 00...

Page 70: ...2 GB 4 800 6 400 8 000 8 800 10 400 1 GB 2 400 3 200 4 000 4 400 5 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 1 GB 7 2...

Page 71: ...10 000 14 000 16 000 18 000 20 000 1 GB 5 000 7 000 8 000 9 000 10 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 1 G...

Page 72: ... 000 17 600 20 800 22 400 25 600 1 GB 6 000 8 800 10 400 11 200 12 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40 ...

Page 73: ...00 26 000 27 000 28 000 30 000 1 GB 12 000 13 000 13 500 14 000 15 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 4...

Page 74: ... 28 800 32 800 35 200 36 000 38 400 1 GB 14 400 16 400 17 600 18 000 19 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 5...

Page 75: ... selected for Recording format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination directory to which images associated with the logs are to be downloaded For example enter C alarm to designate the folder alarm under drive C Available number of characters 3 128 characters Available...

Page 76: ...destination folder in the same manner as for Alarm Default On IMPORTANT When Name w o time date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated images will not be saved To save them select Name w time date page 180 Note When H 264 1 or H 264 2 is selected for Recording format FTP error is unavailable When 3 mega pixel 4 3 is selected for Image ca...

Page 77: ...e the oldest log is the first to be overwritten Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When the power of the camera is turned off logs will be deleted Images Will not be saved Off Use Alarm input Logs Will not be saved Imag...

Page 78: ...r images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible Even when ...

Page 79: ... images on the SD memory card it is necessary to copy them onto the PC first page 66 Off Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first page 66 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not...

Page 80: ...saved When available capacity of the SD memory card ran out saving of images will become impossible Other than FTP error Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Off Use FTP error Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images o...

Page 81: ... area settings are configured Therefore we recommend that you configure each area setting after configuring the Image capture mode mask area page 97 privacy zone page 104 VMD area page 121 VIQS area page 106 Cropping outlines page 133 Picture in picture cropping area page 134 Note When On is selected for VIQS and the setting value for the aspect ratio is changed from 4 3 to 16 9 make sure that the...

Page 82: ...n asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value If images are not delivered in the specified transmission interval you can make the images be delivered closer to the specified time by lowering the resolutio...

Page 83: ...ages for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Quality1 5 Normal Quality2 8 The setting for Quality1 is activated for FTP periodic image transmission files attached to alarm E mails and SD memory recording Note When the resolution is 2048x1536 Quality1 is fixed Operating Instructions 83 11 Configure the settings relating to images and audio Image Audio ...

Page 84: ...gure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 47 page 49 84 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 85: ... image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 82 for the settings relating to JPEG images Operating Instructions 85 11 Configure the settings relating to images and audio Image Audio ...

Page 86: ...and audio will be transmitted using the UDP port Default Off Note When On is selected only Unicast port AUTO will be available for Transmission type When On is selected it may take time to start displaying H 264 images When On is selected H 264 images may not be displayed depending on the number of the concurrent access user and audio data availability etc When On is selected only IPv4 access is a...

Page 87: ... a maximum frame rate of 30fps select Main 30fps Sub 1fps for Frame rate For H 264 2 when Alarm action 1 Alarm action 2 or Alarm action 3 is selected for the Picture in picture mode of picture in picture the frame rate is limited to a maximum of 15fps To enable a maximum frame rate of 30fps select Alarm action 4 or Off for Picture in picture mode Burst tolerance level Select how much the bit rate ...

Page 88: ... Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO Unicast port MANUAL Up to 14 users can access a single camera concurrently It is necessary to select ...

Page 89: ... H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port Smoother live...

Page 90: ...tion can be configured in this section Image adjust Click the Setup button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 91 Focus SW559 SW559 SW558 SW558 SF549 SF549 SF548 SF548 SF539 SF539 SF538 SF538 Click the Setup button to display the setup menu that can configure the settings relating to focu...

Page 91: ...splay the setup menu that can configure the settings relating to VIQS The setup menu will be displayed page 108 Lens distortion compensation Click the Setup button to display the setup menu that can configure the settings relating to lens distortion compensation The setup menu will be displayed in a newly opened window page 109 11 4 1 Configure the settings relating to image quality Image adjust s...

Page 92: ...he setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image quality tab 92 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 93: ...reas This causes loss of detail in darker areas Conversely adjusting the lens brightness for the darker areas causes the brighter areas to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B C A Subject in the dark ...

Page 94: ...an compensate back light by setting mask areas on brighter parts of images On Mask areas will be set automatically Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 97 for information on ho...

Page 95: ...gh On Mid On Low When the luminance of the subject becomes darker gain will be automatically increased and screen will become brighter High Mid and Low are indications of gain level Off Images will be captured with the fixed gain level Default On High Auto slow shutter The electronic sensitivity enhancement sensitivity up can be carried out by adjusting the storage time of the sensor The following...

Page 96: ...10s 30s 1min Default 10s White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain ATW1 Selects the automatic tracing white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K to 6 000 K ATW2 Sele...

Page 97: ...ner Click the Reset button to reset the color to the default Default 128 Aperture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset button to reset the color to the default Default 16 Pedestal level Adjust the black level of images by moving the cursor Wh...

Page 98: ...1 Display the Image adjust setup menu page 90 98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 99: ...tart button of Mask area Borders will appear and the image displayed on the Image quality tab will be divided into 48 6x8 Operating Instructions 99 11 Configure the settings relating to images and audio Image Audio ...

Page 100: ...y move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the mask area after changing the Image capture mode setting The mask area may move out of alignment when Extra optical zoom is configured Make sure to check the mask area after configuring Extra optical zoom Note When the Reset button is clicked masking for all the masked areas will be canceled 100...

Page 101: ...r side Reset button Click this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method Select the focus adjustment method upon switching between the color mode and the black white mode Auto Adjusts the focus function automatically and corrects out of focus when switching between color and black white images Preset Performs the pres...

Page 102: ... Reset button Click this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method Select the back focus adjustment method upon switching between the color mode and the black white mode Auto Adjusts the back focus function automatically and corrects out of focus when switching between color and black white images Preset Performs the ...

Page 103: ...ega pixel 16 9 or 1 3 mega pixel 4 3 is selected for Image capture mode the maximum zoom ratio is x2 0 When 3 mega pixel 4 3 is selected for Image capture mode the maximum zoom ratio is x3 2 IMPORTANT The extra optical zoom function may not be activated on the appropriate position if the setting for the function is performed after the settings for the mask areas page 97 privacy zone page 104 VMD a...

Page 104: ...l be numbered in the order of creation Display type Select a display type of the privacy zone from the following Gray The privacy zones will be displayed in gray Off Does not display the privacy zones Default Off Note Set the privacy zone larger than the size of an object to be hidden Close button Click this button to close the Privacy zone setup menu IMPORTANT After configuring the privacy zone t...

Page 105: ...rivacy zone may move out of alignment when Extra optical zoom is configured Make sure to check the privacy zone after configuring Extra optical zoom Operating Instructions 105 11 Configure the settings relating to images and audio Image Audio ...

Page 106: ...ty of other areas The VIQS setting is available only for H 264 images Up to 2 VIQS areas can be set When checking the images after configuring the VIQS setting display the H 264 images on the Live page Delete Deletes the VIQS area Click the Set button to delete the VIQS area VIQS H 264 1 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 1 images D...

Page 107: ...after changing the Image capture mode setting After configuring the VIQS area the VIQS area may move out of alignment when Extra optical zoom is configured Make sure to check the VIQS area after configuring Extra optical zoom Note Refer to page 108 for setting procedure of the VIQS area Operating Instructions 107 11 Configure the settings relating to images and audio Image Audio ...

Page 108: ...he corresponding outline Note A selectable area is limited 2 Select On Off to activate deactivate a distributed image of VIQS H 264 1 or VIQS H 264 2 3 Click the Set button This unit is updated with the setting contents Click the Delete button corresponding to the area to be deleted IMPORTANT No setting contents are determined unless the Set button is clicked To check the window after VIQS setting...

Page 109: ...ge page 90 Distortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted Note The lens distortion compensation function is disabled when the extra optical zoom function is being used Set Extra optical zoom to x1 0 Operating Instructions 109 11 Configure the settings relating to images and audio Image Audio ...

Page 110: ... images on the PC Images and audio will not be synchronized Audio output Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and received Interactive Full duplex Both reception and transmission are simultaneou...

Page 111: ...o the camera using a microphone Line High The volume level will become high This setting will be applied when audio is input to the camera using the Line input Line Middle The volume level will become middle This setting will be applied when audio is input to the camera using the Line input Line Low The volume level will become low This setting will be applied when audio is input to the camera usi...

Page 112: ... port number on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available Default 34004 Note The transmission port number entered for Audio output port PC to Camera will be used only when Unicast port MANUAL is selected for Transmission type page 84 When Off is selected for H 264 transmission page 84 or when Unicast port AUTO or ...

Page 113: ...e 49 IP address Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Operating Instructions 113 12 Configure the multi screen settings Multi screen ...

Page 114: ...when selfcamera is displayed for the IP address or host name Note When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen Available number of characters 0...

Page 115: ...n Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open Black white input SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 Receives the black white switchover input When the input is set to On the black white mode is activated Default Off T...

Page 116: ...her information about input output rating of each terminal VMD alarm When clicking VMD the VMD area tab of the Alarm page will be displayed page 123 Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm actions will be perform...

Page 117: ...e where the alarm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour min...

Page 118: ...ode 2048x1536 fix Default 640x360 Note SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 can only be used when it is saved to the SD memory card When 3 mega pixel 4 3 is selected for Image capture mode 2048x1536 can only be used when it is saved to the SD memory card Image compression rate upon alarm detection Select On or Off to de...

Page 119: ...nce 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The actual recording time may sometimes be longer than the duration selected for this setting Recording memory size per an alarm The capacity of the SD memory card used to record video data upon an alarm occurrence The actual capacity may be different IMPORTANT To record H 264 data it is required to select Use for SD memory card on the SD...

Page 120: ...igger output Select Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm signals Open The alarm output terminal will open when outputting the alarm signals Normally close Close The alarm output terminal will close when outputting the alarm signals Normally open Default Close Note When Open is selected the alarm signal will be output for about 20 s...

Page 121: ...will be regarded as an alarm IMPORTANT The alarm occurrence indication button page 11 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal alarm or a command alarm Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode ...

Page 122: ...order of selection Status Select On or Off to determine whether or not to perform video motion detection On Performs video motion detection Off Does not perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of th...

Page 123: ...en On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed Page 126 VMD information addition Information addition Select On or Off to determine whether or not to add VMD info...

Page 124: ...y and Detection area The currently displayed area and its detection sensitivity will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after s...

Page 125: ...ail notification page 144 E mail notification E mail server When E mail server is clicked the E mail tab of the Server page will be displayed page 144 E mail notification Select On or Off to determine whether or not to provide notification by E mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm SW559 SW559 SP509 SP5...

Page 126: ... card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination E mail address Enter the destination E mail address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button respective to the desi...

Page 127: ...tion below When an alarm is detected Alarm SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Note When On is selected notification of the alarm occurrence will be provided to the registered destination se...

Page 128: ...capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination server address click the Delete button respective to t...

Page 129: ...mation refer to our website http security panasonic com pss security kms 14 1 Configure the settings relating to the XML notification XML notification Click the XML notification tab on the Advanced func page The settings relating to the XML notification can be configured in this section The XML notification notifies the server of face detection information in XML format XML notification XML notifi...

Page 130: ...s Alphanumeric characters the period the underscore _ and the hyphen Destination port number Configure the port number settings for XML notification The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 995 10669 10670 Destination path name Configure the settings for the destination directory to be used for the XML notification Avai...

Page 131: ...ages In addition determine whether or not to display the detection frame on the Live page Off Information about the face detection frame will not be attached to images No face detection frame will be displayed on the image of this page On Information about the face detection frame will be attached to images and the test frame will be displayed on the image of this page The face detection frame wil...

Page 132: ...g other than Off is selected for Picture in picture mode on the PiP tab the face detection frame will not displayed on the Live page page 134 XML notification The destination settings of the face detection information can be configured When clicking XML notification the XML notification tab will be displayed page 129 132 Operating Instructions 14 Configure the setting relating to the image recogni...

Page 133: ...her or not to transfer JPEG or H 264 2 as cropping images Off cropping images are not transmitted H 264 2 H 264 2 is transmitted as cropping images JPEG VGA JPEG 640x360 JPEG with a resolution of VGA or 640x360 is transmitted as cropping images JPEG QVGA JPEG 320x180 JPEG with a resolution of QVGA or 320x180 is transmitted as cropping images Default Off Note The cropping function can be used when ...

Page 134: ...0s Default Off Clear button The selected outlines displayed in red are deleted When the selected outline is deleted the outline with the lowest number is selected If the Clear button is clicked when there is only 1 outline the outline is moved to the default position If the Clear button is clicked when there is only 1 outline and it is in the default position the outline is not deleted Set button ...

Page 135: ... setting When an alarm occurs the main image and sub image are switched Alarm action 3 In normal operations images are combined according to Picture in picture setting When an alarm occurs the frame rate is changed When Main 15fps Sub 15fps is selected in Frame rate the frame rate changes to Main 30fps Sub 1fps When Main 30fps Sub 1fps is selected in Frame rate the frame rate changes to Main 15fps...

Page 136: ...gger a cropping area up to 4 areas can be configured for each VMD area up to 4 areas If any other setting is selected for Alarm trigger only 1 area can be configured Drag the mouse over an image to specify an area The specified area is configured as a cropping area and an outline is displayed The position of the cropping area can be moved by clicking and holding the configured outline and then mov...

Page 137: ...selected the frame rate operates at a maximum of 15fps In addition when 10fps is selected for the H 264 Frame rate if Main 15fps Sub 15fps is selected the frame rate operates at a maximum of 10fps Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set val...

Page 138: ...cy zone When the lens distortion compensation function is used at the same time as the picture in picture function the cropping position of the cropping area may move out of alignment If motion is detected in the area where the sub image is being combined the actual movements cannot be viewed in the image being combined Check the movements in an image with a different image capture size that is no...

Page 139: ...entication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine whether or not to authenticate...

Page 140: ... following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the...

Page 141: ... already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 139 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the ...

Page 142: ...ess 2 Enter the second destination IP address Stream type Select either JPEG H 264 1 or H 264 2 JPEG JPEG images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images will be transmitted Default JPEG Note When Best effort is selected for Transmission priority of H 264 bit rate will vary between the maximum and minimum rates while images are being transmitted Refresh...

Page 143: ...ega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 VGA QVGA Default 1920x1080 Note When 3 mega pixel 4 3 is selected for Image capture mode Priority stream cannot be used Operating Instructions 143 16 Configure the setting...

Page 144: ...dress Enter the IP address or the host name of the SMTP server used to send E mails Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen SMTP port Enter the port number to which E mails are sent Available port number 1 65535 Default 25 The following port numbers are unavailable since they are already in us...

Page 145: ...strator User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters Password Enter the password to access the server Available number of characters 0 32 characters Unavailable characters Sender s E mail address Enter the E mail address of a sender The entered E mail address will be displayed in the From sender line of the sent E mails Av...

Page 146: ... characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to c...

Page 147: ...ss from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on the Network tab of the Network page page 149 NTP server address When Manual is selected for NTP server address setting enter the IP...

Page 148: ...ct an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h Time zone Select a time zone corresponding to the location where the camera is in use Default GMT Greenwich Mean Time Dublin Edinburgh Lisbon London E model GMT 09 00 Osaka Sapporo Tokyo P model 148 Operating Instructions 17 Configure the settings of the servers Server ...

Page 149: ...FTP img trans tab 18 1 Configure the network settings Network Click the Network tab on the Network page page 47 page 49 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using D...

Page 150: ... DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP address is configured to the camera as a static IP address The configured IP address is automatically determined within the subnet mask range by the camera When the DHCP server is not found the IP address is se...

Page 151: ...or for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Ref...

Page 152: ...lt 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto Auto Line speed will be applied automatically 100M Full 100 Mbps full duplex 100M Half 100 Mbps half duplex 10M Full 10 M...

Page 153: ... forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 190 When Enable is not displayed refer to Cannot access the camera via the Internet in the 23 Troubleshooting section page 202 Camera short cut Select whether or not to create the shortcut to the camera on the My Network Places folder Network folder when us...

Page 154: ...te Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate security certificate issued by CA Certificate Authority and displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate issued by CA and click the Execute button...

Page 155: ...era Default Forbid Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192kbps Default Unlimited Note When selecting 64kbps select Off for Audio mode on the Audio tab page 110 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP per...

Page 156: ...to the operating instructions of the router in use Router Internet WAN Cable modem XDSL modem Address translation using the port forwarding function vvv xxx yyy zzz 50000 A 192 168 0 1 50000 Address translation using the port forwarding function vvv xxx yyy zzz 50001 A 192 168 0 2 50001 Private address 192 168 0 1 Port number 50000 Private address 192 168 0 2 Port number 50001 LAN Private address ...

Page 157: ...plication for the approval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 158 Generation of the self signed certificate page 15...

Page 158: ... button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation tim...

Page 159: ...e The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name...

Page 160: ...e OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate in...

Page 161: ...o button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the ce...

Page 162: ...ates the CSR file in the PEM format 18 2 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certifica...

Page 163: ...r certificate can be checked by double clicking the server certification file issued by CA 18 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port Available port number 1...

Page 164: ...splayed When the security alert window is displayed install the security certificate page 165 page 171 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower 18 3 1 Install the security ...

Page 165: ...g Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended The Live page will be displayed If an authen...

Page 166: ...3 Click Certificate Error over the URL and click View certificates 166 Operating Instructions 18 Configuring the network settings Network ...

Page 167: ...not displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator Operating Instructions 167 18 Configuring the network settings Network ...

Page 168: ...5 Click Next displayed on Certificate Import Wizard 6 Select Place all certificates in the following store and click Browse 168 Operating Instructions 18 Configuring the network settings Network ...

Page 169: ...7 Select Trusted Root Certificate Authorities and click OK 8 Click Next Operating Instructions 169 18 Configuring the network settings Network ...

Page 170: ...9 Click Finish 10 Click Yes When the import is successfully completed the screen The import was successful will be displayed 170 Operating Instructions 18 Configuring the network settings Network ...

Page 171: ...er When using Internet Explorer 6 1 Access the camera using the HTTPS protocol 2 Click View Certificate Note If this window is displayed when accessing a device other than the camera or a website a security problem may have occurred In this case check the system status Operating Instructions 171 18 Configuring the network settings Network ...

Page 172: ...3 Click Install Certificate 4 Click Next according to the procedures displayed on the displayed on Certificate Import Wizard 172 Operating Instructions 18 Configuring the network settings Network ...

Page 173: ...5 Click Finish Operating Instructions 173 18 Configuring the network settings Network ...

Page 174: ...ry to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such services Refer to the DDNS service providers for the selection and configuration of the DDNS se...

Page 175: ...cted provider In this service global addresses are static not changed 18 4 1 Configuration of the DDNS service Example of the Viewnetcam com service A C A B E D D B C E A DNS server B Internet C Provider D Viewnetcam com service server E Remote site Global address is changed The contracted provider allocates a global address to the router or the camera The global address is not static but dynamic ...

Page 176: ...r or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note When using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether or ...

Page 177: ...om for DDNS and click the Set button A URL is displayed in Your Account Link If a URL is not displayed in Your Account Link confirm the camera s network settings and Internet connection then click Set again 2 Register the information for Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registra...

Page 178: ... the camera check that the registered URL is displayed in the URL of Viewnetcam com of Status Viewnetcam com on the Maintenance page It is possible to check the information registered for the Viewnetcam com service by accessing the URL displayed beside Your Account Link When the URL is not displayed check that the PC is being connected to the Internet and click the Set button If access often fails...

Page 179: ... 50min 1h 6h 24h Default 24h 18 4 6 When using Dynamic DNS Update DHCP Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for f...

Page 180: ...Available number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 18 6 Configure the settings relating to the FTP periodic image transmission FTP img trans Click the FTP img trans tab on the Network page page 47 page 49 The settings relating to the periodic tr...

Page 181: ...rd page 33 FTP periodic image transmission FTP When FTP is clicked the FTP tab of the Server page will be displayed page 145 FTP periodic image transmission Select On or Off to determine whether or not to transmit images using the FTP periodic image transmission function When On is selected it is necessary to configure the settings of the FTP server page 145 Default Off Directory name Enter the di...

Page 182: ... Image capture size Select the capture size of images to be transmitted from the following When 2 mega pixel 16 9 is selected for Image capture mode 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 VGA QVGA Default 640x360 Note When 3 mega pixel 4 3 is selected for Image capture ...

Page 183: ...k will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 183 18 Configuring the network settings Network ...

Page 184: ...dule 1 Uncheck the check box of the set day of the week 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 184 Operating Instructions 18 Configuring the network settings Network ...

Page 185: ...ule VMD permission Video motion detection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD recording will be performed only in the specified schedule SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 The Schedule page has only the Schedule tab Operating Instructions 185 19 Configure the settings rel...

Page 186: ... action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function will be active during the period of the schedule 186 Operating Instructions 19 Configure the settings relating to the schedules Schedule ...

Page 187: ... selecting H 264 recording select H 264 1 or H 264 2 for Recording format on the SD memory card tab and select Schedule for Save trigger page 57 2 Select days of a week by checking the respective checkboxes 3 From the pull down menu select the start time and the end time of the schedule When not designating time check the checkbox of 24h 4 Click the Set button after completing the settings The res...

Page 188: ...rst to be overwritten The system logs will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the SD memory card the logs will be deleted when the power of the camera is turned off Next 100 When clicking Next 100 the next 100 system logs will be displayed SW559 SW559 SP509 SP509 SF549 SF549 SF53...

Page 189: ...layed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade Note...

Page 190: ...g the upgrade Except the network settings Primary server address and secondary server address DNS settings for IPv4 primary DNS server address and secondary DNS server address settings for IPv6 On Off for DHCP IP address subnet mask default gateway HTTP port HTTPS port connection protocol HTTP HTTPS CRT key server certificate UPnP setting line speed bandwidth control bit rate time date The viewer ...

Page 191: ... to reset the settings to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Load the default HTML files setup menu Click the Execute button to reset the HTML files to the default It is impossible to operate the camera for about 3 minutes after the initialization Reset to the default and load the default ...

Page 192: ...r turning on the power SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 The notification function allows users to provide the notification of the error to the specified destination E mail address and an original alarm destination when an error such as no SD memory card insertion after the reboot or a locked SD memory card insertion occurs page 125 page 126 192 Operating Instructions 20 Maintenance ...

Page 193: ...xe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 194 Settings related to the camera s network can be set from the Panasonic IP Setting Software page 196 The manuals can be installed on the PC page 195 You can also view the manuals without installing them to the PC by clicking the Open ...

Page 194: ...e Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Ea...

Page 195: ...he Manual folder from the folder the default is C Panasonic you specified during installation 21 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display camera images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displayed on the window to install the software A message is d...

Page 196: ...r turning on the power of the camera When the effective period is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing the sof...

Page 197: ...dress and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait for camera restarting checkbox multiple cameras can be continuously configured For further information about each setting of the Network Settings page refer to page 149 IMPORTANT It may take for aro...

Page 198: ...r The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the F...

Page 199: ...ating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the ne...

Page 200: ... signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT ...

Page 201: ...ion may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notification addresses from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Operating Instructions 201...

Page 202: ...ing IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the camera s IP addre...

Page 203: ...in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 176 Did you access http while using the HTTPS function To...

Page 204: ...m com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the DDNS tab on the Netwo...

Page 205: ...s http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 164 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera ...

Page 206: ...5 Is the entered password correct Restart the web browser and enter the password again 66 Access to the SD memory card may be failed Restart the web browser and retry to obtain images No image is displayed Is the viewer software installed on the PC Install the viewer software on a PC 3 Is the version of DirectX 9 0c or later Check the version of DirectX as follows 1 Select Run from the start menu ...

Page 207: ...porary Internet Files section on the General tab and then select Every visit to the page for Check for newer versions of stored pages on the Settings window Images are displayed blurry Is the focus adjusted correctly Check if the focus is adjusted correctly Installation Guide The image is not being refreshed Depending on the version of your browser there might be difficulties refreshing the pictur...

Page 208: ...may be at the end of product life It is recommended to replace the SD memory card Cannot transmit audio to the camera SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 Are the microphone and the speaker connected correctly and firmly Confirm that they are connected correctly and firmly Installation Guide Is the viewer software installed on the PC Confirm that the viewer software Network Camera View ...

Page 209: ...button Images are not displayed or not refreshed smoothly Delete temporary internet files as follows 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may be filtering the port of the camer...

Page 210: ...er to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1 Right click on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable ...

Page 211: ... Pop up blocked To see this pop up or additional options click here Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar This webpage wants to run the following add o...

Page 212: ...xplorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images are not f...

Page 213: ...e failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_12010101230000 jpg Image captured at the alarm occurrence Ex img_1201010123000001 jpg Image saved manually Ex img_1201010123000001 jpg Video saved at the alarm occurrence Approx 2 MB per file Ex 10000001_121224193826_A mp4 Video that was started to be recorded on December 24 2012 19 38 26 Video saved manu...

Page 214: ...214 Operating Instructions Notes ...

Page 215: ...Operating Instructions 215 Notes ...

Page 216: ...o Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2013 PGQP1205UA C0412 5113 ...

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