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Operating Instructions

Network Camera

Model No.    

WV-SBV131M

WV-SBV111M

Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

Summary of Contents for WV-SBV131M

Page 1: ...mera Model No WV SBV131M WV SBV111M Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in...

Page 2: ...ered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Microsoft Corporation iPad iPhone iPod...

Page 3: ...displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displaye...

Page 4: ...rd 30 7 1 Playback JPEG 1 JPEG 2 JPEG 3 images saved to the SD memory card 30 7 2 Playback H 264 1 H 264 2 H 264 3 H 264 4 images saved to the SD memory card 33 8 About the network security 35 8 1 Equ...

Page 5: ...lating to alarm E mail notifications 101 13 2 3 Configure settings relating to FTP transmissions of alarm images 102 13 2 4 Configure settings relating to recording to an SD memory card when an alarm...

Page 6: ...re to register information for the Viewnetcam com service 156 16 5 4 Checking the information registered for the Viewnetcam com service 157 16 5 5 When using Dynamic DNS Update 157 16 5 6 When using D...

Page 7: ...address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box...

Page 8: ...current access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selecte...

Page 9: ...JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1...

Page 10: ...in area will be displayed in 640 x 360 pixels 320x180 The letters 320x180 will turn green and images in the main area will be displayed in 320 x 180 pixels 160x90 The letters 160x90 will turn green an...

Page 11: ...ewly opened window This website contains technical information FAQ and other information http security panasonic com pss security support Alarm occurrence indication button 3 This button will be displ...

Page 12: ...low access level images displayed on the screen may be changed temporarily This does not affect operation of the camera Depending on the PC in use screen tearing may occur when the shooting scene dra...

Page 13: ...eas up to 4 areas can be displayed in a sequence Sequence display using the cropping function B C A A B C A B C By selecting the cropping areas for alarm actions the area you want to monitor home area...

Page 14: ...ction A B B A A A B A B A Alarm occurrence B Time while the cropping area is displayed Note Alarm action cropping can only be used when a setting other than H 264 all is selected for Cropping page 113...

Page 15: ...tible cameras and their versions Only JPEG images can be displayed on a multi screen When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed a...

Page 16: ...either one of JPEG 1 JPEG 2 or JPEG 3 of JPEG on the JPEG H 264 tab images cannot be viewed from cellular phones Note It is necessary to configure the network settings of the cellular phone in advance...

Page 17: ...ber mobile or https Host name registered in the DDNS server colon port number mobile When the authentication window is displayed enter the user name of an administrator or user and password Depending...

Page 18: ...e terminal in advance to connect to the Internet and monitor images from the camera page 121 1 Access to http IP address cam 1 or http Host name registered in the DDNS server cam using a mobile termin...

Page 19: ...selected for HTTPS Connection on the Advanced tab of the Network page enter as follows https IP address colon port number cam or https Host name registered in the DDNS server colon port number cam Whe...

Page 20: ...the Live page page 7 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red...

Page 21: ...art button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Operating Instructions 21 3 Record images on the SD memory c...

Page 22: ...ve page at an alarm occurrence Save images on the SD memory card When an alarm occurs images JPEG H 264 will be saved on the SD memory card The settings to save images on the SD memory card can be con...

Page 23: ...configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 109 Notify of alarm occurrences to the designated HTTP server HTTP alarm notification Alarm occurrenc...

Page 24: ...d for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission...

Page 25: ...page 51 Note When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the...

Page 26: ...ng period and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displa...

Page 27: ...rded by Recording stream 1 on the SD memory card tab will be displayed Stream 2 The logs recorded by Recording stream 2 on the SD memory card tab will be displayed Event Select a log type to display o...

Page 28: ...d at the top Prev page button Click this button to display the previous page of the log list Next page button Click this button to display the next page of the log list Last button Click this button t...

Page 29: ...on is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window u...

Page 30: ...memory card Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memor...

Page 31: ...ber will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when...

Page 32: ...ill be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be s...

Page 33: ...will return to the normal playback speed Note The maximum speed of the fast playback varies depending on the setting of Max bit rate H 264 recording of the SD memory card If any of the following also...

Page 34: ...indow will be displayed to ask if it is OK to start download when the Start button is clicked Click the OK button Note When the Cancel button is clicked in the process of the download the download wil...

Page 35: ...ccess to cameras using the HTTPS function page 139 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and p...

Page 36: ...onfigure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be dis...

Page 37: ...The setup menu will be displayed Refer to page 40 for further information about this menu Operating Instructions 37 9 Display the setup menu from a PC...

Page 38: ...of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After co...

Page 39: ...below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the s...

Page 40: ...memory card can be configured on the Basic page page 42 Image button Displays the Image page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configure...

Page 41: ...settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol FTP File Transfer Protocol the NTP server and Diffserv can be configured on the Network page page 121 Sch...

Page 42: ...ngs such as the camera title time and date etc can be configured on this page Language Select the language to initially display when the camera is accessed from the following Auto English Japanese Ita...

Page 43: ...displayed as follows DD MM YYYY 01 04 2013 13 10 00 MM DD YYYY 04 01 2013 13 10 00 DD Mmm YYYY 01 Apr 2013 13 10 00 YYYY MM DD 2013 04 01 13 10 00 Mmm DD YYYY Apr 01 2013 13 10 00 Default Mmm DD YYYY...

Page 44: ...een Lower left The character string will be displayed in the lower left part of the screen Upper center The character string will be displayed in the upper center part of the screen Lower center The c...

Page 45: ...ided in real time When multiple cameras are using the same Alarm status reception port even if Real time is selected for Alarm status update mode status notification is not provided in real time In th...

Page 46: ...ternet tab of the Basic page page 36 page 38 The settings relating to UPnP Auto port forwarding DDNS Viewnetcam com and network settings for the Internet can be configured on this page UPnP Auto port...

Page 47: ...t button a dialog displaying how the following settings will change is displayed Click the OK button after checking the settings to change the settings to the displayed values JPEG H 264 tab on the Im...

Page 48: ...e SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use Remaining capacity notification When the E mail notification function or the Panasonic alarm pr...

Page 49: ...on recording timing or interval may become incorrect Notification recording may also not be performed correctly as configured when multiple users are receiving images In this case set the refresh inte...

Page 50: ...sword Enter the password Available number of characters 4 16 characters Unavailable characters Change When an SD memory card with a configured password is inserted the password can be changed using th...

Page 51: ...he password lock remove button to enter a password and then press the Set button In this case even if you enter an incorrect password the Status will change to Unlock Initialize settings from the Main...

Page 52: ...BR or Best effort is selected for Transmission priority Frame rate is set When High or Middle is selected for Burst tolerance level Low is set When 2s 3s 4s or 5s is selected for Refresh interval 1s i...

Page 53: ...gger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps JPEG recording Alarm This setting is only available when JPE...

Page 54: ...H 264 2 H 264 3 or H 264 4 is selected for Recording format of the SD memory card and Alarm input is selected for Save trigger Pre alarm recording duration Determine whether or not to perform the pre...

Page 55: ...le settings Save obtain the alarm logs the manual schedule logs the FTP error logs and the system logs Save obtain images recorded using the SD memory recording function of Panasonic network disk reco...

Page 56: ...security support info html Additional info for detecting alteration Select whether or not to give information for alteration detection to video files MP4 format to be saved on the SD memory card Note...

Page 57: ...te To install the certificate click the Browse button to display the Open dialog box and select the file of the certificate issued by CA and click the Execute button If the certificate is already inst...

Page 58: ...ued by CA is valid it is impossible to generate the CRT key When the certificate security certificate issued by CA is used the available key size varies depending on the CA Check the available key siz...

Page 59: ...Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time date of the previous key When the Apply button is clicked on the Previous CRT key dialog box...

Page 60: ...9 A Z a z and the following marks _ When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certi...

Page 61: ...key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options unde...

Page 62: ...zation name 64 characters Organizational Unit Enter the unit name of the organization 64 characters CRT key Displays the key size and generation time date of the current key 3 Click the OK button afte...

Page 63: ...been installed and validated Expired The certification has already expired When the Confirm button is clicked the registered information of the installed certificate will be displayed in the CA Certif...

Page 64: ...on setting is changed manual recording on the SD memory card will stop Start manual saving again as necessary Note Alteration detection can be performed on video files MP4 format recorded when On is s...

Page 65: ...rver or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button The user authentication window will be displayed 2 Click the OK b...

Page 66: ...http security panasonic com pss security support info html Possible duration of H 264 images that can be saved on the SD memory card as indications For possible duration of H 264 images that can be s...

Page 67: ...number of characters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for down...

Page 68: ...es will not be saved To save them select Name w time date page 129 Note When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Permission level of viewing lo...

Page 69: ...ques Default 2 mega pixel 16 9 SBV111 1 3 mega pixel 16 9 1 3 mega pixel 4 3 Default 1 3 mega pixel 4 3 IMPORTANT The positions of areas may move out of alignment when the Image capture mode setting i...

Page 70: ...than the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrentl...

Page 71: ...PEG 3 320x180 SBV111 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 160x90 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 800x600 VGA 400x300...

Page 72: ...n H 264 1 H 264 2 H 264 3 or H 264 4 displaying of H 264 images or JPEG images on the Live page will become available When On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 t...

Page 73: ...1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 2 mega pixel 16 9 SBV131 1920x10...

Page 74: ...comes the bit rate selected for Max bit rate per client Default VBR Note When Frame rate or Advanced VBR is selected for Transmission priority number of users who can access the camera may be limited...

Page 75: ...kbps 4096kbps 1280x960 and 1280x720 256kbps 8192kbps 1920x1080 and 1600x1200 512kbps 14336kbps SBV131 2048x1536 1024kbps 24576kbps SBV131 When VBR is selected for Transmission priority 160x120 and 160...

Page 76: ...of the router in use Multicast Unlimited number of users can access a single camera concurrently Complete the entry field of Multicast address Multicast port and Multicast TTL HOPLimit when transmitt...

Page 77: ...cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port 1 It is necessary to designate th...

Page 78: ...his section Image adjust Click the Setup button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 79 Ex...

Page 79: ...lating to image quality Image adjust setup menu Click the Setup button of Image adjust on the Image quality tab of the Image page page 78 The settings relating to image quality can be configured with...

Page 80: ...vate the wide dynamic range function This function compensates brightness so that it produces clearer images even if objects have various illumination intensities On The wide dynamic range will work 8...

Page 81: ...selected for Wide dynamic range WDR this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images On Mask areas will be...

Page 82: ...not automatically switch to black and white mode White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain ATW1 Selects the au...

Page 83: ...al level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved to the direction images will be darker Cli...

Page 84: ...es are viewed greatly affects the area where images are viewed registering scene files to the schedule can let you match a combination of settings to different times of day in order to view images in...

Page 85: ...1 Display the Image adjust setup menu page 78 Operating Instructions 85 11 Configure the settings relating to images Image...

Page 86: ...o cancel masking click the area again 4 Click the End button after completing masking areas The borders on the image displayed on the Image quality tab will disappear IMPORTANT The mask area may move...

Page 87: ...the zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side Click these buttons to adjust the horizontal vertical position of the image after zooming Note SBV131 When 2 mega pi...

Page 88: ...g for the extra zoom function before other settings When using the lens distortion compensation function if the extra zoom function is used the lens distortion compensation function is disabled 88 Ope...

Page 89: ...ated by dragging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note Set the privacy zone larger than the size of an object to be hidden Status Select On or Off...

Page 90: ...to factors such as the setting conditions or the subject Close button Click this button to close the Privacy zone setup menu IMPORTANT After configuring the privacy zone the privacy zone may move out...

Page 91: ...quality of other areas The VIQS setting is available only for H 264 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can...

Page 92: ...be confirmed with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 images The VIQS H 264 3 images can be co...

Page 93: ...onfigure the difference level in the image quality between specified areas and non specified areas The greater the difference level the more the image quality of the non specified area is reduced This...

Page 94: ...ith the configured VIQS IMPORTANT No setting contents are determined unless the Set button is clicked To check the image after configuring VIQS display an H 264 image on the Live page or press the Con...

Page 95: ...78 Distortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted The degree of distortion compensation varies depending on the image ca...

Page 96: ...to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To...

Page 97: ...used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on...

Page 98: ...o determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm acti...

Page 99: ...ewly opened window page 101 Alarm image FTP transmission Click FTP to display the setup menu that can configure the settings relating to FTP transmission when an alarm occurs The setup menu will be di...

Page 100: ...image quality of Quality1 page 70 upon alarm detection On Images will be transmitted with the image quality selected for Image quality upon alarm detection Off Does not change the image quality upon...

Page 101: ...E mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 99 Refer to page 126 for information on configuration for these settings Operating Instructio...

Page 102: ...ransmissions of alarm images Click FTP of Camera action on alarm on the Alarm tab of the Alarm page page 99 Refer to page 129 for information on configuration for these settings 102 Operating Instruct...

Page 103: ...memory card when an alarm occurs Click SD memory card of Camera action on alarm on the Alarm tab of the Alarm page page 99 Refer to page 48 for information on configuration for these settings Operatin...

Page 104: ...ion when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 99 Refer to page 109 for information on configuration for these s...

Page 105: ...indication button page 9 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving a command alarm Depending on the network...

Page 106: ...perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current...

Page 107: ...Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 109 VMD information addition Information addition Select On or...

Page 108: ...he Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be...

Page 109: ...n be configured in this section 13 4 1 Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol notification Panasonic alarm protocol Select On or Off to determine whether...

Page 110: ...arm protocol from the following Up to 8 destination server addresses can be registered Alarm checkbox When the checkbox is checked the Panasonic alarm notification will be provided upon an alarm occur...

Page 111: ...stination IP address or host name of the HTTP alarm notification Up to 5 destination server addresses can be registered Available characters Alphanumeric characters the colon the period the underscore...

Page 112: ...ss 5 a total of 256 characters can be entered for the address including http and Notification data Make sure to enter a slash as the first character for Notification data If the HTTP alarm notificatio...

Page 113: ...ttings related to cropping can be configured on this page A B Cropping area setting Full image display Displays the full camera angle image Cropping outline Displays the set cropping area Up to 4 area...

Page 114: ...images JPEG 2 JPEG 2 is transmitted as cropping images JPEG 3 JPEG 3 is transmitted as cropping images Default Off Note Changing the cropping settings temporarily stops transmission When Off is selec...

Page 115: ...ault Off Set button Applies the cropping camera action on alarm home area self return time and sequence settings IMPORTANT The cropping outline may move out of alignment when the Image capture mode se...

Page 116: ...ntication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note When user authentication has failed t...

Page 117: ...llowing 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavaila...

Page 118: ...already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera...

Page 119: ...or H 264 4 JPEG 1 JPEG 1 images will be transmitted JPEG 2 JPEG 2 images will be transmitted JPEG 3 JPEG 3 images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images...

Page 120: ...H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected 120 Operating Instructions 15 Configure the settings relating to...

Page 121: ...ck the Network tab on the Network page page 36 page 38 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP ad...

Page 122: ...lt 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mas...

Page 123: ...Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer...

Page 124: ...fault Unlimited Note Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously When Bandwidth control bit rate is set low...

Page 125: ...ber 50000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser...

Page 126: ...apacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off...

Page 127: ...e Network page page 121 Authentication Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It...

Page 128: ...ation will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot...

Page 129: ...be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the...

Page 130: ...s selected for the capture size of the image to be transmitted pre alarm is unavailable if the image capture size of JPEG 1 is either 2048x1536 1920x1080 or 1600x1200 When On is selected for Image com...

Page 131: ...ng FTP periodic image transmission it is necessary to configure the schedule settings of FTP periodic image transmission on the Schedule tab of the Schedule page Page 159 Directory name Enter the dire...

Page 132: ...User name Enter the user name login name to access the FTP server Available number of characters 1 32 characters Unavailable characters Password Enter the password to access the FTP server Available...

Page 133: ...ess from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessar...

Page 134: ...the router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change t...

Page 135: ...icate Generate The camera itself generates the security certificate used for the HTTPS protocol Self signed certificate To generate the self signed certificate click the Execute button to display the...

Page 136: ...gnate the HTTPS port number to be used Available port number 1 65535 Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162...

Page 137: ...HCP 16 2 7 Configure the settings relating to SNMP The settings relating to SNMP can be configured on this page It is possible to check the status of the camera by connecting to the SNMP manager When...

Page 138: ...nfigure the Diffserv settings The settings relating to Diffserv can be configured on this page The Diffserv function can be used to set the priority of image data sent from routers The priority set to...

Page 139: ...CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the...

Page 140: ...button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server...

Page 141: ...The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the came...

Page 142: ...OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information...

Page 143: ...button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads...

Page 144: ...tes the CSR file in the PEM format 16 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For...

Page 145: ...ate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 16 3 5 Configuration of the connection protocol 1 Selec...

Page 146: ...proxy server for the local address 3 Press the Enter key on the keyboard The Live page will be displayed When the security alert window is displayed install the security certificate page 147 When On i...

Page 147: ...n using Internet Explorer 10 or Internet Explorer 11 note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security...

Page 148: ...3 Click Certificate Error over the URL and click View certificates 148 Operating Instructions 16 Configuring the network settings Network...

Page 149: ...istrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 or Windows 8 1 right click iexplore under C Program Fi...

Page 150: ...displayed on Certificate Import Wizard Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next 150 Operating Instructions 16 Configuring the network sett...

Page 151: ...Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK Operating Instructions 151 16 Configuring the network settings Network...

Page 152: ...8 Click Next 9 Click Finish 152 Operating Instructions 16 Configuring the network settings Network...

Page 153: ...ynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation u...

Page 154: ...camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the gl...

Page 155: ...e contracted provider whether the current IP address is static or not Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract prov...

Page 156: ...ad button of the browser 3 Register the information for Viewnetcam com by following the instructions of the wizard When the message The new camera is successfully registered to Viewnetcam com is displ...

Page 157: ...s interval 16 5 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 168 16 5 5 When using...

Page 158: ...rs 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the ne...

Page 159: ...ssible to configure the settings relating to schedules as follows VMD permission Access permission H 264 recording Scene file FTP periodic image transmission The Schedule page has only the Schedule ta...

Page 160: ...dule mode Off is selected at the default Off No action will be taken for the respective schedule VMD permission The video motion detection VMD function will be active during the period of the schedule...

Page 161: ...image settings of Scene file is not applied FTP periodic image transmission FTP periodic image transmission will be performed at the designated time in the schedule Note Select On for User auth on th...

Page 162: ...smission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the che...

Page 163: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 163 17 Configure the settings relating to the schedules Schedule...

Page 164: ...17 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week 164 Operating Instructions 17 Configure the settings relating to the schedules Schedule...

Page 165: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 165 17 Configure the settings relating to the schedules Schedule...

Page 166: ...rwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of th...

Page 167: ...download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downlo...

Page 168: ...xxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The fol...

Page 169: ...tus for the Viewnetcam com will be displayed Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP Port number HTTP Port number HTTPS The port number that is s...

Page 170: ...displayed in Remaining capacity of the SD memory card information on the SD memory card tab of the Basic page Total use time Displays the length of time that SD memory card has been inserted into and...

Page 171: ...An error other that the ones above has occurred for the SD memory card IMPORTANT In order to be able to correctly use this function format the SD memory card with the camera before using it When using...

Page 172: ...o operate the camera for about 2 minutes after rebooting the camera Note To initialize the network settings page 121 turn off the power of the camera then turn on the power again while holding down th...

Page 173: ...recommend completing backup operations within 10 minutes It is also possible to check whether or not the correct data was obtained by restoring the obtained data excluding log data Restore Setup data...

Page 174: ...art restoring Do not perform operations until the restoration is complete Make sure to set the file name of scene file data used when restoring to model name txt The model name must be written in lowe...

Page 175: ...displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC pa...

Page 176: ...Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start...

Page 177: ...the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 19 4 Installing the Viewer software The Viewer sof...

Page 178: ...in in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next t...

Page 179: ...are from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Ne...

Page 180: ...When using a firewall including software allow access to all UDP ports 180 Operating Instructions 19 Using the CD ROM...

Page 181: ...The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An...

Page 182: ...ting to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server...

Page 183: ...signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Reque...

Page 184: ...s are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error...

Page 185: ...Generation of the self signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR C...

Page 186: ...ddress of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as t...

Page 187: ...n the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently...

Page 188: ...om service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the informati...

Page 189: ...http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 146 Cannot access the camera from a mobile terminal Is the URL correct Or is c...

Page 190: ...the cellular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I vis...

Page 191: ...SD memory card formatted Format the SD memory card 54 Isn t the write protect switch set to LOCK When the write protect switch is set to LOCK available size total size indication of the SD memory car...

Page 192: ...rowser and then access the camera again Images are not displayed or not refreshed smoothly Delete temporary internet files as follows 1 Select Internet Options under Tools on the menu bar of Internet...

Page 193: ...following are descriptions for when Windows 7 is installed on the PC in use This setting may not be changed depending on the network environment 1 Right click on the desktop and select Screen resoluti...

Page 194: ...e Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 8 Click the info...

Page 195: ...ed on the pop up window Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a zone to view or change security settings...

Page 196: ...0001_131224193826_A mp4 Video that was started to be recorded on December 24 2013 19 38 26 Video saved manually or during the period of the schedule in the stream 1 Approx 20 MB per file Ex 10000001_1...

Page 197: ...Operating Instructions 197 Notes...

Page 198: ...198 Operating Instructions Notes...

Page 199: ...Operating Instructions 199 Notes...

Page 200: ...iverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http www panasonic com Impor...

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