31
When using AC/DC power supply
• Is AC 24 V or DC 12 V power supply
connected to the power cord termi-
nal?
→
Confirm the cable is firmly con-
nected.
When using a PoE device for power
supply
• Are the PoE device and the network
connector on the mounting side of
the camera connected using a LAN
cable (4-pair)?
→
Confirm the cable is firmly con-
nected.
• Depending on the PoE device, the
power supply will stop when the
demanded power exceeds its total
power limit for all PoE ports.
→
Refer to the operating instruc-
tions of the PoE device in use.
21 - 22
Cause/solution
Troubleshooting
Before asking for repairs, check the symptoms on the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution
or if the problem is not described below.
The power cannot be
turned on.
Page
Symptom
