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Chapter 9 Solving Problems

Checking the Telephone Line

If you do not hear a dial tone when the “

Monitor

” is selected after pressing

Fax

key, or the incoming

call does not ring on your machine (No automatic receive), please check the telephone line by
following the procedures below.

1

Unplug the Telephone Line Cable from
the telephone jack that was supplied
by the telephone company.

2

Plug a different regular telephone into
the same telephone jack.

3

Check for a dial tone through the
handset. If there is still no dial tone,
report it to your local telephone
company.
or
Call from another telephone to this
number. If the telephone does not ring,
report it to your local telephone
company.

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Summary of Contents for WORKIO DP-C323

Page 1: ...is documentation in a safe place for future reference Illustration shows optional accessories that may not be installed on your machine English Digital Color Imaging Systems Operating Instructions Model No DP C354 C264 Model No DP C323 C263 C213 For Facsimile and Internet Fax ...

Page 2: ...nd PDMS Application software Operating Instructions CD Copy Function Describes how to make a Color Copy with creative features Facsimile and Internet Fax Function These functions are available when optional G3 Fax Board Internet Fax Module is installed Describes how to send receive a Facsimile Internet Fax or describes the course of action to take when a trouble message appears etc Scan and Email ...

Page 3: ...his manual Icon Description Indicates important information that must be read in detail Indicates reference Information Notation Description For Keys and Buttons Hard buttons on the Control Panel are depicted as key soft buttons on the Touch Panel are depicted as xxx Ex Press the Start key and select More Menus ...

Page 4: ... 2 Sided Original 32 Verification Stamp Verification Stamp 34 Transmitting a Document Stored in Memory Memory 36 Job Build and SADF Job Build and SADF 38 Direct Transmission Direct 40 Verifying Communication Status Comm Status 42 Rotated Transmission 43 Batch Transmission 44 Getting an Outside Line Using PIN Code Access 45 Using Program Keys Program Group 46 Canceling a Communication 48 To cancel ...

Page 5: ...sion 73 Setting Password Protected Transmission 74 Printing Communication Journal Comm Journal 76 Transmitting a Document with a Cover Sheet Cover Sheet 78 Chapter 4 Fax Reception Receiving Documents 80 Automatic Reception 80 Manual Reception 81 Print Reduction and Duplex Recording 82 Print Reduction 82 Duplex Recording 83 Substitute Memory Reception 84 Convenient Reception Features 86 Selective R...

Page 6: ... 122 Setting Message Delivery Notice MDN Delivery Notice 124 When E mail Transmission Fails 126 Using a Completion Notice Completion Notice 127 Receiving an Email 128 Configure to Receive Email 128 Receiving Email Automatically 128 Receiving Email Manually Get Email 129 Receiving Email with the Program Key 130 Receiving an Email on a Computer 132 Receiving Email on Your Computer 132 Opening Email ...

Page 7: ... Documents to a Communication Reservation File Add Document 166 Resending an Incomplete Document Retry Incomp File 167 Chapter 7 Program Destinations Program Keys Address Book 168 What is Address Book 168 Items Allowed for Entry in the Address Book 168 Adding a Fax Number into the Address Book 01 Add Telephone Number 169 Adding an Email Address to Address Book 02 Add Email Address 171 Editing Addr...

Page 8: ...ss Book List 197 Program List Program List 198 Printing Program List 198 Reading Program List 199 Fax Parameter List Fax Parameter List 200 Printing Fax Parameter List 200 Reading Fax Parameter List 201 Individual XMT Journal IND XMT Journal 202 Printing Individual XMT Journal 202 Reading Individual XMT Journal 203 Chapter 9 Solving Problems Tips for Solving Problems 206 Information Codes 208 Powe...

Page 9: ...9 Memo ...

Page 10: ... for Fax features are as follows Address Book Screen Email Screen Refer to Sending an Email Procedure see page 106 Number Pad Screen Refer to Manual Dialing see page 16 Search Screen Refer to Searching for a Destination see page 20 Basic Menu See page 11 More Menus See page 12 Redial See page 23 Monitor See page 24 ...

Page 11: ... page 30 2 Sided Original Transmitting 2 Sided Originals See page 32 Job Build and SADF Job Build and SADF See page 38 Verification Stamp Verification Stamp See page 34 Memory Transmitting a Document Stored in Memory See page 36 Direct Direct Transmission See page 40 Comm Status Verifying Communication Status See page 42 Completion Notice Using a Completion Notice See page 127 Get Email Receiving ...

Page 12: ...Mailbox Confidential Communication See page 60 Sub Address Transmit Sub Address Communication See page 68 Lan Relay XMT Relayed Transmission From Internet Fax See page 150 Password XMT Password Transmission See page 73 Comm Journal Printing Communication Journal See page 76 Cover Sheet Transmitting a Document with a Cover Sheet See page 78 Receive to Memory Receive to Memory See page 90 Ledger Ema...

Page 13: ...ion Reservation File See page 164 Print File Printing a Communication Reservation File See page 165 Add Document Adding Documents to a Communication Reservation File See page 166 Retry Incomp File Resending an Incomplete Document See page 167 Journal Transaction Journal See page 188 Address Book List Address Book List See page 196 Program List Program List See page 198 Fax Parameter List Fax Param...

Page 14: ...his happens use direct transmission instead Refer to Direct Transmission see page 40 2 Press the Fax key to open the Fax screen Select Basic Menu if additional settings are required zSetting Original Quality See page 26 zSetting the Original Size See page 30 zTransmitting 2 Sided Originals See page 32 zJob Build and SADF See page 38 zVerification Stamp See page 34 zTransmitting a Document Stored i...

Page 15: ...cancel a transmission refer to Canceling a Communication see page 48 zWhen copying from the Platen Glass place the next original and follow the instructions displayed on the touch panel display zA communication journal is printed if the transmission fails Ex Remote station is busy zPress Reset key to return the machine to the initial screen of the current active mode zIf the line is busy the numbe...

Page 16: ...select OK Do not select Set at this time zSelect Destinations to confirm your designated destinations zIf you make a mistake select Clear to delete entries one digit at a time zFax number entry is also possible from the Number Pad in the Address Book screen instead of the control panel keypad Enter the telephone number directly See page 16 Use the pre programmed Address Book Manual Dialing Using t...

Page 17: ...Address to enter a sub address destination after the fax number Refer to Sub Address Communication see page 68 Ex After entering 4 select Sub Address and enter the Sub Address 3 Press the Start key The original s are stored into memory with a file number Then starts dialing the telephone number Inserts a pause each time it is selected The pause is represented by a symbol Used to access some featur...

Page 18: ...ginal s are stored into memory with a file number Then starts dialing the telephone number Search through Favorites If a destination is registered as a Favorite in the address book it can be selected using the Favorites tab zThe fax numbers must be pre programmed into the address book Refer to Adding a Fax Number into the Address Book see page 169 1 Follow the step 1 and 2 on page 14 2 Select Favo...

Page 19: ...ton must be pre programmed Refer to Setting for Group Dialing see page 179 1 Follow the step 1 and 2 on page 14 2 Select Program Group 3 Select the button for the desired destination group zTo cancel a choice select the same destination again 4 Press the Start key The original s are stored into memory with a file number Then starts dialing the telephone number ...

Page 20: ...and 2 on page 14 2 Select Search 3 Enter the first letter you want to search for The search result appears zFor instructions on using the onscreen keyboard refer to Before Starting in the Operating Instructions For Function Parameters on the provided CD ROM 4 Choose a destination and then select OK zSelect or to scroll the search results zMultiple destinations cannot be selected at a time 5 Press ...

Page 21: ... Instructions For Function Parameters on the provided CD ROM 1 Follow the step 1 and 2 on page 14 2 Select Search 3 Select Global 4 Enter a search letter and then select Search The search result appears zYou can search for the Station names Email addresses and Fax numbers zFor instructions on using the onscreen keyboard refer to Before Starting in the Operating Instructions For Function Parameters...

Page 22: ... to scroll the search results zSelect Detail to open a more detailed information screen Select Close to exit to the failed information screen zTo cancel a search operation select Cancel zIf there are more than 100 matches a dialog box prompts for confirmation whether to continue searching Select Yes to continue searching To abort the search with 100 matches select No zA message appears if an error...

Page 23: ...umber follow the steps below 1 Follow the step 1 and 2 on page 14 2 Select Redial 3 Confirm that this is the fax number that you want to send to and then select OK 4 Press the Start key The original s are stored into memory with a file number Then starts dialing the telephone number ...

Page 24: ...oklet 2 Press the Fax key 3 Select Monitor The monitor screen appears and you will hear a dialing tone through the monitor speaker 4 Enter the fax number of the destination 5 When you hear a beep press the Start key The original s are stored into memory with a file number Then starts dialing the telephone number zFor instructions on how to cancel a transmission refer to Canceling a Communication s...

Page 25: ... to Placing Originals Facsimile Internet Fax in the Operating Instructions For Basic Operations of provided booklet 2 Press the Fax key 3 Lift the handset of the external telephone 4 Dial the telephone number using the keypad 5 Talk to the remote party and then tell the other party to get ready for receiving fax 6 When a beep is heard press the Start key and then place the handset back on the crad...

Page 26: ... to your requirements Resolution Adjust the resolution according to your requirements The standard setting can be changed by the setting 03 Original HOME 01 Density HOME 02 Resolution HOME in Function Parameters Fax Email Settings Fax Parameters For instructions on how to change the setting refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM Tex...

Page 27: ...ty and then select OK Original Type zIf a photo original is scanned in Text mode the scanned image can be indistinguishable in the halftone area Density Select for text only originals Select for originals in which text and photos are mixed Select for photo only originals Each time it is selected the density level is decreased brightening the printed color Each time it is selected the density level...

Page 28: ...esolutions originals will be transmitted with resolution of the receiver s capability 6 Select Address Book and then select a destination zRefer to Entering a Destination see page 16 7 Press the Start key The original s are stored into memory with a file number Then starts dialing the telephone number Select for ordinary originals Select for originals containing small characters or graphics Select...

Page 29: ...29 Chapter 2 Basic Fax Transmission Memo ...

Page 30: ...g the procedure below This feature is not available when the original is loaded on the ADF 1 Place original s on the platen zRefer to Placing Originals Facsimile Internet Fax in the Operating Instructions For Basic Operations of provided booklet 2 Press the Fax key 3 Select Basic Menu 4 Select Original Size Original size is not detected correctly Detected Size Original size is not detected automat...

Page 31: ...26 7 Select Address Book and then select a destination zRefer to Entering a Destination see page 16 8 Press the Start key The original s are stored into memory with a file number zThe confirmation screen appears each time an original is scanned zWhen the last original is scanned select No to start transmission LEDGER LEGAL LETTER LETTER R INVOICE INVOICE R ...

Page 32: ...original Short Edge 2 sided scanning is aligned to the short edge of the original zThis feature works only when originals are loaded in the ADF zThe verification stamp feature does not work when a 2 sided scanning is selected 1 Place Original s zRefer to Placing Originals Facsimile Internet Fax in the Operating Instructions For Basic Operations of provided booklet 2 Press the Fax key 3 Select Basi...

Page 33: ...26 7 Select Address Book and then select a destination zRefer to Entering a Destination see page 16 8 Press the Start key The original s are stored into memory with a file number Then starts dialing the telephone number Select when the binding position is on the long side of the original Select when the binding position is on the short side of the original ...

Page 34: ...ail Settings in the Operating Instructions For Function Parameters on the provided CD ROM zVerification Stamp function is only available when scanning documents with the ADF zBecause the verification stamp cannot be deleted be careful not to use the verification stamp when transmitting important document s 1 Place Original s zRefer to Placing Originals Facsimile Internet Fax in the Operating Instr...

Page 35: ...35 Chapter 2 Basic Fax Transmission Memo ...

Page 36: ...inations a message appears asking whether to transmit the successfully stored documents in memory or to cancel the transmission Select Yes to start transmitting or No to cancel If no action is taken within 10 seconds the machine will start transmitting the stored documents zThe transmission of a document terminates if memory overflows when the first page is transmitted zThe standard setting of Mem...

Page 37: ...ions For Basic Operations of provided booklet 2 Press the Fax key 3 Select Basic Menu 4 Select Memory 5 Set Quality Adj as required zRefer to Setting Original Quality see page 26 6 Select Address Book and then select a destination zRefer to Entering a Destination see page 16 7 Press the Start key The original s are stored into memory with a file number Then starts dialing the telephone number zFor...

Page 38: ...le when 05 Memory HOME in Fax Email Settings Fax Parameters is set to On zFunction Parameters Fax Email Settings Fax Parameters 82 Quick Memory XMT is not available for this function zUp to 255 pages can be stored When the number of pages exceeds 255 the memory overfull message will be displayed Select Yes to start transmitting or No to cancel If no action is taken within 5 seconds the machine wil...

Page 39: ...r zFor instructions on how to cancel a transmission refer to Canceling a Communication see page 48 9 If you have another original s place the next original s within 5 seconds after the last original is scanned zIf you do not place the next original s within 5 seconds a message Another Original will be displayed Face Up Up to 85 sheets 20 lb Letter Select to place another original s Select to start...

Page 40: ...ry overflow occurs during document scanning zMemory transmission is the standard setting on the machine however it can be changed to direct transmission with the setting 05 Memory HOME For instructions on how to change the standard setting refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM 1 Place Original s zRefer to Placing Originals Facsimil...

Page 41: ...ress Book and then select a destination zRefer to Entering a Destination see page 16 7 Press the Start key Transmission starts immediately upon scanning zFor instructions on how to cancel a transmission refer to Canceling a Communication see page 48 ...

Page 42: ...nication Status To verify the communication status follow the steps below 1 Press the Fax key 2 Select Basic Menu 3 Select Comm Status while the call session is in progress 4 Verify the communication status 5 When the verification is completed select OK ...

Page 43: ... transmitted in the same orientation as it would have been loaded in a landscape position zThe standard setting of 78 Rotation XMT is set to Valid For instructions on how to change the standard setting refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM zThe rotated transmission feature only works with memory transmissions and not with direct tr...

Page 44: ...ory transmission your machine searches its memory for reserved files up to 4 files to transmit to the same destination and automatically batches and then transmits them in a single call zThe machine cannot batch a file s that is are waiting for redialing or are currently being sent but will batch files that are pending to be dialed Delayed Batch Transmission This feature requires the scheduling of...

Page 45: ...The standard setting of 39 PIN Code Access is set to None For instructions on how to change the standard setting refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM 1 Place Original s zRefer to Placing Originals Facsimile Internet Fax in the Operating Instructions For Basic Operations of provided booklet 2 Press the Fax Key 3 Set Quality Adj as ...

Page 46: ...he steps below zTo use this feature the operating sequence must be programmed onto the button in advance Refer to Setting for Program Dialing see page 177 zTo check what operation was pre programmed onto a program button confirm by printing the program list Refer to Printing the Program List see page 184 1 Place Original s zRefer to Placing Originals Facsimile Internet Fax in the Operating Instruc...

Page 47: ...47 Chapter 2 Basic Fax Transmission Memo ...

Page 48: ...ommunication follow the steps below To cancel Memory Transmission 1 Press the Fax key 2 Press the Stop key while the communication is in progress 3 Select Yes to stop a communication 4 Select Yes to print a communication journal or No if a communication journal is not desired ...

Page 49: ...49 Chapter 2 Basic Fax Transmission To cancel Direct Transmission 1 Press the Stop key while the communication is in progress 2 Select Yes to stop a communication 3 Remove the document ...

Page 50: ... 10 digit number allowing you to utilize the existing database without modifying it To enable this function enter the Dial Prefix number of 122 Dial Prefix For instructions on how to change the standard setting refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM zOnly numbers 0 to 9 will be counted for 10 digits Any other characters or symbols s...

Page 51: ...K zIf you make a mistake press Clear key or Back Space to delete 5 Select 01 Fax Parameters 6 Select 120 159 zYou can also proceed to Step 8 by entering 122 from the keypad and pressing the Start key 7 Select 122 Dial Prefix 8 Enter the Dial Prefix Number 4 digit and then select OK zIf you make a mistake select Clear to delete zPress Reset key to return the machine to the initial screen of the cur...

Page 52: ...he document is scanned and stored in memory as a reserved document until the pre programmed time lapses The transmission starts at the pre programmed time Up to 50 built in timers can be set for deferred communication 1 Place Original s zRefer to Placing Originals Facsimile Internet Fax in the Operating Instructions For Basic Operations of provided booklet 2 Press the Fax key 3 Select More Menus 4...

Page 53: ...d deferred communication time can be modified For instructions on how to modify the communication time refer to Editing Communication Reservations see page 162 zIt you need to delete a reserved communication file or to cancel a timer controlled communication refer to Deleting a Communication Reservation File see page 164 zA communication journal is printed if the transmission fails for any reason ...

Page 54: ...instructions on how to use polling without a pre programmed time refer to Polling see page 56 1 Press the Fax key 2 Select More Menus 3 Select Polling in Deferred Comm 4 Enter a communication time and then select OK zEnter the time in a 24 hour format Ex 18 00 zIf you make a mistake select Clear to delete entries one digit at a time Pre programmed Communication Time Receiver Sender Document s Memo...

Page 55: ...y overwriting it with a new one 6 Select a destination zRefer to Entering a Destination see page 16 7 Press the Start key Polling starts when the pre programmed time is reached zIf you need to delete a reserved communication file or cancel a timer controlled communication refer to Deleting a Communication Reservation File see page 164 zThe Programmed deferred communication time can be modified For...

Page 56: ... initiates the call therefore it pays for the communication charges zFor instruction on how to use deferred polling refer to Deferred Polling see page 54 1 Press the Fax key 2 Select More Menus 3 Select Polling in Polling 4 If a password is required enter the password and then select OK zIf you have set the polling password in 26 Polling Password in Function Parameters Fax Email Settings Fax Param...

Page 57: ...57 Chapter 3 Convenient Fax Features 5 Select a destination zRefer to Entering a Destination see page 16 6 Press the Start key Polling starts ...

Page 58: ...in Polling 5 If a password is required enter the password and then select OK The scanned document is stored in the memory as a polled file ready for transmission upon receiving a polling request zYou can still send or receive documents even when the machine is setup to be polled zTo delete a polled file refer to Deleting a Communication Reservation File see page 164 zOnly 1 polled file can be stor...

Page 59: ...ng polled the documents stored in the memory will be erased automatically To retain the documents in memory so that they can be polled repeatedly change by setting 27 Polled File Save to Valid in Function Parameters Fax Email settings Fax Parameters ...

Page 60: ... can be performed using mailboxes For instructions on how to use these refer to Confidential Polling see page 62 Storing Documents for Confidential Polling see page 63 This feature works only if the remote station is any one of the following compatible models Confidential reception requires establishing the password 4 digit between the sender and the receiver before reception DF 1100 DP 180 DP 190...

Page 61: ... 2 Press the Fax key 3 Select More Menus 4 Select Mail Box 5 Select Transmit 6 Enter the mailbox password 4 digit and then select OK zIf you make a mistake select Clear to delete entries one digit at a time 7 Set Quality Adj as required zRefer to Setting Original Quality see page 26 8 Select a destination zRefer to Entering a Destination see page 16 zChoose an address except the address registered...

Page 62: ...OK zIf you make a mistake select Clear to delete entries one digit at a time 6 Select a destination zRefer to Entering a Destination see page 16 zChoose an address except the address registered for Relayed Transmission 7 Press the Start key Confidential mailbox polling starts zFor instructions on how to cancel confidential mailbox polling refer to Canceling a Communication see page 48 ...

Page 63: ... key 3 Select More Menus 4 Select Mail Box 5 Select Polled 6 Enter the mailbox password 4 digit and then select OK The documents are stored in the mailbox and will be transmitted upon receiving the confidential polling request zFor instructions on how to delete a confidential document polled for transmission refer to Deleting a Confidential Document see page 66 zIf you make a mistake select Clear ...

Page 64: ...No Item Explanation 1 Date Time The date and time at which the confidential reception report is printed 2 File No The number automatically assigned to a confidential document in the order of its reception 001 to 999 3 Sender ID Transmitting station s ID 4 Page s Total number of pages of the confidential document 5 Receive Time Date and time at which the confidential document was received 6 Logo Lo...

Page 65: ... it is deleted from the mailbox 1 Press the Fax key 2 Select More Menus 3 Select Mail Box 4 Select Print File 5 Enter the mailbox password 4 digit and then select OK The document is printed and deleted from the mailbox zIf you make a mistake select Clear to delete entries one digit at a time zTo delete confidential documents from a mailbox refer to Deleting a Confidential Document see page 66 ...

Page 66: ...al document in a mailbox follow the steps below 1 Press the Fax key 2 Select More Menus 3 Select Mail Box 4 Select Delete File 5 Enter the mailbox 4 digit password and then select OK Documents in the mailbox are deleted zIf you make a mistake select Clear to delete entries one digit at a time ...

Page 67: ...67 Chapter 3 Convenient Fax Features Memo ...

Page 68: ...r and the receiver beforehand sub address is limited up to 20 digits On this machine select Sub Address Transmit from the More Menus to initiate sub addressed communication Sub Addressing allows documents received by the Center Machine to be forwarded to computers on the network to Internet fax or to other fax stations Refer to Inbound Routing see page 134 zITU T International Telecommunication Un...

Page 69: ...n the Operating Instructions For Basic Operations of provided booklet 2 Press the Fax key 3 Select More Menus 4 Select Sub Address Transmit 5 Enter a sub address and then select OK zThe sub address can be up to 20 digits zIf you make a mistake select Clear to delete entries one digit at a time 6 Enter the password and then select OK zThe password can be up to 20 digits in length zIf you make a mis...

Page 70: ...venient Fax Features 8 Select a destination zRefer to Entering a Destination see page 16 zChoose an address except the address registered for Relayed Transmission 9 Press the Start key Sub Addressed transmission starts ...

Page 71: ...perating Instructions For Basic Operations of provided booklet 2 Press the Fax key 3 Set Quality Adj as required zRefer to Setting Original Quality see page 26 4 Enter the fax number using the keypad zThe Number Pad screen opens automatically zIf you make a mistake press Clear key to delete entries one digit at a time 5 Select Sub Address zThe letter s appears on the display 6 Enter a sub address ...

Page 72: ...Off in Function Parameters Fax Email Settings Fax Parameters To utilize Password XMT change the standard setting to On For instructions on how to change the standard setting refer to Setting Password Protected Transmission see page 74 This feature works only if the remote station is any one of the following models DF 1100 DP 180 DP 190 DP 1810F DP 1820E DP 1820F DP 2000 DP 2310 DP 2330 DP 2500 DP ...

Page 73: ...tions of provided booklet 2 Press the Fax key 3 Select More Menus 4 Select Select Mode 5 Select Password XMT 6 Select On and then select OK 7 Set Quality Adj as required zRefer to Setting Original Quality see page 26 8 Select a destination zRefer to Entering a Destination see page 16 zChoose an address except the address registered for Relayed Transmission 9 Press the Start key Password protected ...

Page 74: ...ameters screen 2 Select Fax Email Settings 3 Select 04 Key Operator Mode 4 Enter the key operator mode Password and then select OK zIf you make a mistake press Clear key or Back Space to delete 5 Select 01 Fax Parameters 6 Select 40 79 zYou can also proceed to Step 8 by entering 43 from the keypad and pressing the Start key 7 Select 43 Password Transmit 8 Enter the password 4 digit and then select...

Page 75: ...9 Select On or Off and select OK zPress Reset key to return the machine to the initial screen of the current active mode zYou can change the setting temporarily by using the Password XMT in the More Menus for each transmission see page 73 ...

Page 76: ...ation No 001 OK SERVICE SERVICE DEPT 001 001 00 01 30 002 OK SALES DEPT SERVICE DEPT 001 001 00 01 25 003 407 ACCOUNTING SERVICE DEPT 000 001 00 01 45 004 Busy 021 111 1234 000 001 00 00 00 PANASONIC DP XXXX HEAD OFFICE 201 555 1212 THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH 25 8 ER TELEPHONE BOOLE 945 13 51617 TELEX 123456 Our Ref 350 PJC EAC 18th January 1972 Dr P N Cundall Mining S...

Page 77: ...Select Mode 5 Select Comm Journal 6 Select On Off or Inc Only and then select OK 7 Set Quality Adj as required zRefer to Setting Original Quality see page 26 8 Select a destination zRefer to Entering a Destination see page 16 9 Press the Start key Select to print a Communication Journal after each transmission Select not to print a Communication Journal Select to print a Communication Journal only...

Page 78: ... for 1 line and up to 600 characters can be printed on the cover sheet zCharacters are written from the side of left The dotted lines will not be printed zThe standard setting of a cover sheet can be changed with 56 Cover Sheet HOME in Function Parameters Fax Email Settings Fax Parameters To modify the standard setting refer to Fax Email Settings in the Operating Instructions For Function Paramete...

Page 79: ...Fax key 3 Select More Menus 4 Select Select Mode 5 Select Cover Sheet 6 Select On and then select OK 7 Set Quality Adj as required zRefer to Setting Original Quality see page 26 8 Select a destination zRefer to Entering a Destination see page 16 9 Press the Start key The transmission of the document with a cover sheet starts Select to attach a cover sheet Select not to attach a cover sheet ...

Page 80: ...f the external telephone If you hear a beep from the phone it means someone wants to initiate a fax call Or if the caller answers and says he she wants to initiate a fax call press the Start key and then hang up the handset Refer to Manual Reception see page 81 Automatic Reception This mode is recommended when the telephone line is used only for fax Set 17 Receive Mode to Auto in Function Paramete...

Page 81: ... When an incoming call is received lift the external telephone handset If you hear a beep press from the phone press the Start key and hang up the handset to start receiving the incoming fax 1 When your telephone rings lift the external telephone handset 2 If a document is loaded on the ADF remove it 3 When you hear a beep press the Start key 4 Hang up the phone zIf you hang up the phone before pr...

Page 82: ...on Parameters Fax Email Settings Fax Parameters it prints incoming documents reduced in size from 70 to 100 in increments of 1 to fit them within the preset paper size according to the length zThe standard setting of 24 Print Reduction is set to Auto For instructions on how to change the standard setting refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provi...

Page 83: ... Ratio is set to 100 zFor instructions on how to change the standard setting refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM Duplex Recording When 95 Duplex Print in Fax Email Settings Fax Parameters is set to Valid the received multi document transmissions are printed on both sides of paper The standard setting of 95 Duplex Print is set to ...

Page 84: ... on the touch panel display The saved documents will print automatically when you replenish the paper toner or clear the jammed paper zThe available memory size is limited Replenish the paper toner or clear the jammed paper before the memory becomes full zThe standard setting of 22 Substitute RCV is set to Valid in Function Parameters Fax Email Settings Fax Parameters For instructions on how to ch...

Page 85: ...85 Chapter 4 Fax Reception Memo ...

Page 86: ...set to Invalid in Function Parameters Fax Email Settings Fax Parameters For instructions on how to enable the selective reception feature refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM zThis feature requires the registration of all possible sending stations in your address book Refer to Adding a Fax Number into the Address Book see page 169...

Page 87: ...ction Parameters on the provided CD ROM zWhen the Fax Forward feature is set the station programmed in the address book is restricted from editing To change a programmed destination follow the steps below 1 Set 54 Fax Forward to Invalid in Function Parameters Fax Email Settings Fax Parameters 2 Change the station entered in an address book or pre programmed in the program dialing 3 Reset 54 Fax Fo...

Page 88: ... of the following models zThe standard setting of 44 Password Receive is set to Off in Function Parameters Fax Email Settings Fax Parameters For instructions on how to enable the Password reception feature refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM DF 1100 DP 180 DP 190 DP 1810F DP 1820E DP 1820F DP 2000 DP 2310 DP 2330 DP 2500 DP 3000 ...

Page 89: ...89 Chapter 4 Fax Reception Memo ...

Page 90: ...emory zThe standard setting of Receive to Memory is set to Off in More Menus zYou can set the password in Function Parameters Fax Email Settings Fax Parameters zWhen memory becomes full the memory reception is aborted and the communication is canceled Pages already received in memory can be printed zOnce memory is full incoming documents can no longer be received into memory zIf the memory recepti...

Page 91: ...on follow the steps below 1 Press the Fax key 2 Select More Menus 3 Select Select Mode 4 Select Receive to Memory 5 Select On and then OK Memory reception is programmed Select to enable memory reception Select to cancel memory reception Select to print a document received in memory ...

Page 92: ...ssage is displayed To print a document received in memory follow the steps below 1 Press the Fax key 2 Select More Menus 3 Select Select Mode 4 Select Receive to Memory 5 Select Print and then OK Select to enable memory reception Select to disable memory reception Select to print a document received in memory ...

Page 93: ...grammed enter the password 4 digit and then select OK zThis screen appears when the password is set in 37 Receive to Memory in Function Parameters Fax Email Settings Fax Parameters zIf you make a mistake select Clear to delete entries one digit at a time ...

Page 94: ...itted to an Internet Fax or to a remote computer as files attached to the e mail zRefer to Sending Email see page 96 zScanned documents can be transmitted only as attached files in TIFF or PDF format The PDF format can be used only for transmitting documents from the Internet Fax to computers zThe remote PC must support MIME to receive file attachment in TIFF or PDF format Receiving Email When Ema...

Page 95: ...sion Email can be transmitted as normal fax documents via a relay station Email may also be broadcasted zRefer to Relay Transmission see page 98 Using the Internet Fax Feature To use the Internet Fax feature a network cable must be connected to the machine and the network environment must be properly configured in Function Parameters For setup instructions refer to Preparing to Use Internet Fax se...

Page 96: ...casting them via a relay station Sending Email A scanned document can be transmitted to an Internet Fax or to a remote computer as an Email file attachment Attached files must be in either of the following formats Internet Fax TIFF format TIFF F Computer Choose either TIFF TIFF F format or PDF format zFor more details on sending Email refer to Sending an Email Procedure see page 106 TIFF TIFF F or...

Page 97: ... Email zFor instructions on how to receive Email refer to Receiving an Email see page 128 Inbound Routing A document received from a G3 fax station via a telephone line can be forwarded to a remote computer on the network or to an Internet Fax The forwarding destination can be specified by sub addressing or the numeric ID of a fax station zFor more details about routing refer to Inbound Routing se...

Page 98: ...ent email application through a Relay Station To convert applications such as spread sheet into a TIFF F format file however requires you to first download the software TIFF Converter from the web site listed below http panasonic co jp pcc en Ex Internet Relay Transmission zWhen requesting Relay Transmission from a computer it is necessary to transmit the file in the TIFF F format zAn application ...

Page 99: ...n Internet Fax station A Message Delivery Notice MDN with communication capability notice is returned to the sender If the receiving station is a computer An MDN response Email message is transmitted to the sender zThis feature can be used when the receiving station supports the Message Delivery Notice MDN feature zTo enable this feature refer to Setting Message Delivery Notice MDN see page 124 In...

Page 100: ...t Internet Fax feature enables documents to be directly exchanged between Internet Fax stations without the intervention of an SMTP mail server This will reduce workload of SMTP mail server Use of this feature requires that IP addresses always have to be kept unique Certain information such as the domain name of this machine also needs to be properly pre programmed in the DNS server To use the dir...

Page 101: ...101 Chapter 5 Internet Fax Memo ...

Page 102: ...congestion on the Internet or the network configuration and so on Depending on the Mail Server it is possible that erroneous mail is not returned at all Therefore when transmitting important or time sensitive documents it is recommended that you follow up with a telephone call to confirm reception Documents may not be transmitted to a remote station correctly if the remote station s mailer does no...

Page 103: ...document to an email address the following instructions are sent as text message in addition to the TIFF F formatted image file Image data in TIFF F format has been attached to this email You can download the TIFF F Image Viewer from the following URL addresses http panasonic co jp pcc en zIf the document s being sent in the PDF format the following message is shown instead Image data in PDF forma...

Page 104: ...dress of your machine TCP IP Subnet Mask of your machine TCP IP Address of the Default Gateway Host Name TCP IP Address of the DNS Server if not available see Note Email Address of your machine see Note Name or IP Address of the Default SMTP Mail Server SMTP Authentication Name when the authentication with the SMTP server is required SMTP Authentication Password when the authentication with the SM...

Page 105: ...105 Chapter 5 Internet Fax Sending Email This machine Other Internet Fax machine or PC This machine Other Internet Fax machine or PC LAN or SMTP Server POP Server PC Internet FAX Internet FAX ...

Page 106: ...tions of provided booklet 2 Press the Fax key to open the Fax screen Select Basic Menu if additional settings are required zSetting Original Quality see page 26 zSetting a File Type and a Filename see page 120 The PDF format can be used only for transmitting Email to remote computers Send Email in TIFF format to an Internet Fax zSetting Message Delivery Notice MDN see page 124 Select More Menus if...

Page 107: ...ils an error response is delivered from the mail server and printed on this machine The error mail including an error message and an image of the first page of the transmitted document is received Refer to When E mail Transmission Fails see page 126 zFor instructions on how to cancel a transmission refer to Canceling a Communication see page 48 zWhen sending from the Platen Glass place the next or...

Page 108: ...Search through Favorites See page 110 Use Group Dialing See page 111 Searching for Destinations Search through the Address Book Local Search See page 112 Search by the first letter of a Station Name Search through the LDAP server LDAP Search See page 113 Enter the Email Address directly See page 109 Use the pre programmed Address Book Search the Address Book or the Global Directory Service LDAP ...

Page 109: ...f the field and then press Clear key to delete the entire entry There are three ways to enter Email Addresses Enter an Email Address Directly Enter an entire Email Address from the onscreen keyboard Use the Default Domain When you enter an Email Address you can use the Default Domain if the Default Domain is pre programmed in the machine beforehand 1Enter the part of the Email Address to the left ...

Page 110: ...al s are stored into memory with a file number Then starts email transmission Search through Favorites If an Email Address is pre programmed in the Favorites it can be selected from Favorites zTo use the address book it is necessary to have Email Addresses added to the address book in Function Parameters Refer to Adding an Email Address to Address Book see page 171 zIf there are any Email Addresse...

Page 111: ...ling needs to be programmed in Function Parameters Refer to Setting for Group Dialing see page 179 1 Follow the step 1 and 2 on page 106 2 Select Program Group 3 Select the Group you want to send to zSelect the same destination again to cancel a choice 4 Press the Start key The original s are stored into memory with a file number Then starts email transmission ...

Page 112: ... string you want to search for zFor instructions on using the onscreen keyboard refer to Before Starting in the Operating Instructions For Function Parameters on the provided CD ROM The Email Addresses that match the character string are displayed 4 Select the destination to which you want to send to and then select OK zSelect or to scroll through the search results 5 Press the Start key The origi...

Page 113: ...rameters on the provided CD ROM 1 Follow the step 1 and 2 on page 106 2 Select Search 3 Select Global 4 Enter a name or characters to search and then select Search The search result appears zEmail addresses and fax numbers can be searched zSelect Local to return to the address book search screen zIf there are more than 100 matches a dialog box opens asking you if you want to continue new search Se...

Page 114: ...ist by selecting Email or Fax Number button on the screen zSelect or to scroll through the search results zSelect Detail to open the screen shown below offering you more detailed information Select Close to exit to the information screen zTo cancel a search select Cancel 7 Press the Start key The original s are stored into memory with a file number Then starts email transmission ...

Page 115: ...115 Chapter 5 Internet Fax Memo ...

Page 116: ... machine can transmit an Email with Email Addresses entered in From other than its own Email Address zCc Carbon Copy zBcc Blind Carbon Copy zIf the Message Delivery Notice feature is set to On all the Emails are sent as To even if they are pre programmed as Cc Bcc For more details on the Message Delivery Notice feature refer to Setting Message Delivery Notice MDN see page 124 Cc Bcc An Example of ...

Page 117: ...On the Email screen select Cc or Bcc See page 107 and 116 2 Select an Email Address and then select Close zFor instructions on how to set an Email Address refer to Entering an Email Address see page 108 3 Press the Start key The original s are stored into memory with a file number Then starts email transmission ...

Page 118: ...r list will not be displayed For more details on this setting refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM 1 On the Email screen select From See page 107 and 116 2 Enter a sender name or select a sender Email Address and then select Close 3 Press the Start key The original s are stored into memory with a file number Then starts email tran...

Page 119: ...is up to 40 characters in length zFor instructions on using the onscreen keyboard refer to Before Starting in the Operating Instructions For Function Parameters on the provided CD ROM zIf you make a mistake select Back Space to delete one character at a time or move the cursor to the beginning of the field and then press Clear key to delete the entire entry 3 Press the Start key The original s are...

Page 120: ...amed Image tif unless you rename the attached file 1 Place Original s zRefer to Placing Originals Facsimile Internet Fax in the Operating Instructions For Basic Operations of provided booklet 2 Press the Fax key 3 Select Basic Menu 4 Select File Type and Name 5 Select a file type 6 To rename the file select Custom TIFF Select to transmit in the TIFF format PDF Select to transmit in the PDF format ...

Page 121: ...ion Parameters on the provided CD ROM zIf you make a mistake select Back Space to delete one character at a time or move the cursor to the beginning of the field and then select Clear key to delete the entire entry 8 Select Address Book and then set an Email Address zRefer to Entering an Email Address see page 108 9 Press the Start key The original s are stored into memory with a file number Then ...

Page 122: ... Parameters refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM Document Sizes and Transmitted Received Document Sizes When a document is larger than A4 Letter such as a Ledger size is transmitted by Internet Fax it is reduced in size as described in the table below Whether the document is reduced or not depends on the setting of Ledger Email XM...

Page 123: ... 108 8 Press the Start key The original s are stored into memory with a file number Then starts email transmission The document is transmitted at the same ratio scale as it has been scanned The document is transmitted reduced in size according to the setting of 141 LAN XMT Reduce pre programmed in Function Parameters Fax Email Settings Fax Parameters ...

Page 124: ...e the standard setting refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM 1 Place Original s zRefer to Placing Originals Facsimile Internet Fax in the Operating Instructions For Basic Operations of provided booklet 2 Press the Fax key 3 Select More Menus 4 Select Select Mode 5 Select Delivery Notice 6 Select On and then select OK Message Delive...

Page 125: ...efer to Entering an Email Address see page 108 8 Press the Start key The original s are stored into memory with a file number Then starts email transmission When the Email is opened at the receiving station a delivery notice will be Emailed automatically ...

Page 126: ...each its destination an error mail is returned from the mail server and is printed on the machine The error mail includes an error message and the image of the first page of the transmitted document to alert the sender the conditions of the failure Failure Report Sample Unknown User ...

Page 127: ...tting Up of provided booklet 1 Place Original s zRefer to Placing Originals Facsimile Internet Fax in the Operating Instructions For Basic Operations of provided booklet 2 Press the Fax key 3 Select Basic Menu 4 Select Completion Notice 5 Select a computer to be informed and then select OK 6 Select Email 7 Set an Email Address zRefer to Entering an Email Address see page 108 8 Press the Start key ...

Page 128: ...o Valid and POP acquisition interval set between 1 and 60 minutes in Function Parameters Fax Email Settings Fax Parameters queries are transmitted to the POP Server periodically to check for new mail If there is Email on the POP Server when a query is transmitted it is retrieved and printed automatically Item Name Setting 146 POP Timer Set the time interval for checking the Email on POP Server Set...

Page 129: ...is received manually zWith POP acquisition interval set between 1 and 60 minutes queries are transmitted to the POP Server periodically to check for new mail and the number of the incoming Email messages on the server appears on the display 1 Press the Fax key 2 Check for incoming mail s 3 Select Basic Menu 4 Select Get Email The retrieved Email is printed ...

Page 130: ... retrieving your Email from the POP Server leave the POP Password field blank when programming the Program Key By leaving it blank the machine will prompt you to enter the POP Password when the Program Key is pressed to retrieve mail zFor instructions on how to program POP reception on program key refer to Programming Email Manual Reception on Program Keys see page 185 1 Press the Fax key 2 Select...

Page 131: ...131 Chapter 5 Internet Fax Memo ...

Page 132: ...ed Email from an Internet Fax is shown below For your reference the above example is from Outlook Express Inbox running under Microsoft Windows If you are using a different Email application software please refer to your application s User Manual zFor more details on how to view Email on your computer refer to the User Manual for your mailer or viewer zIn the screen shot above the Email transmitte...

Page 133: ...this format zYou can download the TIFF F Image Viewer into your PC from the following URL address http panasonic co jp pcc en zLicense agreement of Panasonic s TIFF F Image Viewer application You must carefully read the license agreement before installing the TIFF F Viewer application on your PC If you do not agree to all the terms of this agreement do not use the software and destroy all of the c...

Page 134: ...hine s over the telephone line zFor more details on the types of fax that work with routing contact your local authorized Panasonic dealer zIf no sub address is specified your machine tries to match the originating fax machine s Numeric ID TSI with the TSI routing within its auto dialer and will route the documents to the corresponding stations Email Address s and or telephone number s G3 Fax Inte...

Page 135: ...arameters To use a numeric ID Set 153 TSI Routing to Valid in Function Parameters Fax Email Settings Fax Parameters zRefer to Settings for Inbound Routing see page 136 Program the transferring station in the address book Program Internet Fax or a remote computer as a transferring destination Program the Email Address of the transferring destination in the address book Program a G3 Fax station as a...

Page 136: ...ing by the numeric ID of a sending fax station Set this parameter to perform a Numeric ID TSI frame information query within its auto dialer and to route the received document s to the corresponding stations Email Address s or telephone number s Set 153 TSI Routing to Valid To set the From field Use this parameter to select the type if email header to be included in the From field of each routed f...

Page 137: ...ings 3 Select 00 Address Book 4 Select 02 Add Email Address 5 Enter an Email address and then select OK zFor instructions on how to enter Email addresses refer to Entering an Email Address see page 108 zEnter an Email address up to 60 characters 6 Enter a station name and then select OK zEnter a station name up to 15 characters zFor instructions on using the onscreen keyboard refer to Before Start...

Page 138: ...d CD ROM 8 Select IFax and then select OK zIf you wish to use it in the Email Address Book of Scan Email mode and Fax mode both select PC 9 Select whether to add the Email address to Favorites 10 To enable sub addressed routing enter a sub address and then select OK zThis screen appears when 152 Sub Addr Routing has been set to Valid in Function Parameters Fax Email Settings Fax Parameters Select ...

Page 139: ...c ID and then select OK zThis screen appears when 153 TSI Routing has been set to Valid in Function Parameters Fax Email Settings Fax Parameters zPress Reset key to return the machine to the initial screen of the current active mode The Email Address is added to the Address Book ...

Page 140: ...ng Station s Send Email to a relay station Internet Fax supporting the relay feature using the Internet Fax feature to request a relayed transmission zThe LAN relayed transmissions request can be made easier by having the relay station pre programmed in the address book zTIFF image files can be attached to the Email when it is transmitted from a computer zFor more details on the Relayed Transmissi...

Page 141: ...yed transmission request and Emails a Fax Relay Log to the administrator s computer at the relay station End Receiving Station s On receiving a fax document from the relay station the mail header and mail text will be printed on the first page and the file attachment TIFF on the next and subsequent pages Example 2 Intranet Relaying Network Computer PC Send Emails to Intranet Relay Station via Mail...

Page 142: ... a transmission When the relay station completes a transmission to the receiving station it transmits a Relayed Transmission Report Communication Journal to the initial sending station to report the completion of a fax transmission The relay station also Emails a Fax Relay Log to the administrator s computer at the relay station How to Program Program required network parameters in your machine Se...

Page 143: ...t made from the initial sending station New York allows a document to be transmitted to the end receiving stations Stockholm Rome Tokyo Hong Kong Sydney and others via the relay stations London Singapore New York London Stockholm Tel No 46 8 111 1234 Rome Tel No 39 6 111 1234 Singapore Sydney Tel No 61 2 111 1234 Wellington Tel No 64 4 111 1234 Hong Kong Tel No 852 23123456 Tokyo Tel No 81 33 111 ...

Page 144: ...ndon Relay Singapore ifax singapore panasonic co sg Tokyo 81 33 111 1234 Singapore Relay London Relay uk rly london panasonic co uk Singapore Relay sg rly singapore panasonic co sg Rome 39 6 111 1234 London Relay Hong Kong 852 23123456 Singapore Relay Sydney 61 2 111 1234 Singapore Relay Station Name Email Address Telephone Number Relay Station Address New York ifax newyork panasonic com Stockholm...

Page 145: ...me Email Address Telephone Number Relay Station Address London ifax london panasonic co uk Stockholm 46 8 111 1234 London Relay New York ifax newyork panasonic com Tokyo 81 33 111 1234 Singapore Relay London Relay uk rly london panasonic co uk Rome 39 6 111 1234 London Relay Hong Kong 852 23123456 Singapore Relay Sydney 61 2 111 1234 Singapore Relay Singapore Relay sg rly singapore panasonic co sg...

Page 146: ...de stations from accessing your machine to relay messages to a G3 fax machine via PSTN This password should be given out to authorized people only zProgram Relay XMT Password to enable this machine to work as a relay station As the relay password is transmitted in the header of Email it should be differentiated from the Email Address as used by Email or Internet Fax A relay password pre programmed...

Page 147: ...supervising and cost control purposes Once registered the machine will send an Email notification to the Email Address for each Relayed XMT Request received from a remote station The following information is sent From The Email Address of the originating station To The telephone number of the destination G3 fax machine Item Required function Parameters Explanation 1 Fax Parameters 140 LAN RLY XMT ...

Page 148: ... Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM zFor instructions on registration in the address book refer to Address Book see page 168 zYou cannot use the address registered for Relayed Transmission for Confidential Communication Sub Address Communication and Password Transmission Register an address without a relayed station See page 169 1 Press ...

Page 149: ...elect whether to add a station to Favorites 9 Select a relay station or enter the Email address of a relay station and then select OK zThis screen appears when 140 LAN RLY XMT Request has been set to Valid in Function Parameters Fax Email Settings Fax Parameters zOnly one destination can be programmed as a relay station zPress Reset key to return the machine to the initial screen of the current ac...

Page 150: ...ing Instructions For Basic Operations of provided booklet 2 Press the Fax key 3 Select More Menus 4 Select Lan Relay XMT 5 Select a Relay Station or enter the Email Address of the relay station zOnly one destination can be programmed as a relay station zFor instructions on how to enter destinations refer to Entering an Email Address see page 108 6 Press the Start key Internet Mail Server PC LAN In...

Page 151: ...es the transmission to the end receiving station a communication journal is delivered zIf the transmission fails an error response is delivered from the mail server and is printed on this machine The error response contains an error message and a copy of the first page of the document to alert you of the transmission failure For more details refer to When E mail Transmission Fails see page 126 zRe...

Page 152: ...rom your PC as a TIFF F attachment to one or multiple G3 Fax machines automatically through the Internet Relay Station The Internet Relay Station your machine must be properly setup with all the required parameters Internet Mail Server PC PC LAN Internet Relay Station G3 Fax PSTN End Receiving Station G3 Fax G3 Fax ...

Page 153: ...to the administrator computer that is pre programmed in 37 Manager s Email Addr of the relay station Entry example Explanation sg rly Enter the Relay XMT Password It must match the Relay XMT Password pre programmed in the relay station 8133111234 Enter the telephone number of the fax station In addition to the telephone number address book information may be entered between to If a pause is requir...

Page 154: ...larity TIFF Converter Mail Linking Program A TIFF Converter Mail Linking Program is an add in program for the TIFF Converter that links the Email client for MAPI to the TIFF converter for the Internet FAX Before sending a printed image as Email from the application to the Internet FAX you have to convert the file into the format that the Internet FAX is allowed to receive and print as an Email usi...

Page 155: ...155 Chapter 5 Internet Fax Memo ...

Page 156: ...tion Start time of communication 3 End time of communication End time of communication 4 File number 001 to 999 When the communication is stored into the memory a file number is assigned for each communication 5 Station number Sequential number of the Stations 6 Communication result Communication result R OK indicates that the Relayed XMT Request was successful 3 digit Info Code indicates that the...

Page 157: ...ccessfully transmitted or received When the documents are stored into the memory two 3 digit numbers will appear The first 3 digit number represents the number of pages successfully transmitted The second 3 digit number represents the total number of pages that were attempted to be transmitted 10 Duration of Communication Duration of Communication No Explanation 1 Email address of the sender s Int...

Page 158: ...security are yet to come There are some reasons 1 Internet mail is a multi hop multi protocol multi device structure so transmission line based security is typically difficult to implement 2 No exclusive technologies recommended by the Internet Fax standards are available 3 Encryption based authentication systems are presently available as standard solutions that drive system enhancement and integ...

Page 159: ...159 Chapter 5 Internet Fax Memo ...

Page 160: ...o change the settings of the communication s while it is still in memory This section describes how to use the file editing features Displaying a Communication Reservation File List To display a communication reservation file list follow the steps below 1 Press the Fax key 2 Select More Menus 3 Select Edit File Mode 4 Select File List 5 Select or to display the communication reservation file 6 To ...

Page 161: ...te time that these files were stored 4 Start time If the file is a Timer Controlled Communication the start time is printed in this column If the file is an incomplete file Incomp is printed in this column 5 Page s The number of stored page s 6 Destination Key name s Manual dialing location s File List Date MMM dd yyyy Time 09 11 File Comm Type Created Time Start Time Pages Destination s No 020 Me...

Page 162: ...tted cannot be modified 1 Press the Fax key 2 Select More Menus 3 Select Edit File Mode 4 Select Change Time Stn 5 Select or to display a communication reservation file to be edited and then select OK zIf you do not need to program a timer controlled communication go to step 7 6 Edit the communication time and then select OK zTo leave the communication time unchanged Select OK zSelect Clear to del...

Page 163: ...t the destination zTo delete a destination s select Delete and then go to step 9 zTo add destination s select Add and then go to step 8 8 Select the destination and then select OK 9 When the change completes select OK 10 To return to standby press the Reset key ...

Page 164: ...hile it is being sent 1 Press the Fax key 2 Select More Menus 3 Select Edit File Mode 4 Select Delete File 5 Select or to display a communication reservation file to be deleted and then select OK zSelect All Files to select all communication reservation files zTo cancel the deletion select Cancel 6 Select Yes zTo cancel the deletion Select No 7 To return to standby press the Reset key ...

Page 165: ...document while it is being sent 1 Press the Fax key 2 Select More Menus 3 Select Edit File Mode 4 Select Print File 5 Select or to display the communication reservation file you want to print 6 Select a communication reservation file to be printed and then select OK zTo cancel the print select Cancel 7 Selected communication reservation file is printed 8 To return to standby press Reset key ...

Page 166: ...lete file 1 Place the additional Document zRefer to Placing Originals Facsimile Internet Fax in the Operating Instructions For Basic Operations of provided booklet 2 Press the Fax key 3 Select More Menus 4 Select Edit File Mode 5 Select Add Document 6 Select or to display the communication reservation file to which you want to add documents 7 Select a communication reservation file to which pages ...

Page 167: ...andard setting refer to Fax Email Settings in the Operating Instructions For Function Parameters on the provided CD ROM zIf 31 Incomplete File Save is set to Valid in Function Parameters Fax Email Settings Fax Parameters all incomplete files remain in the memory each time a communication error occurs To avoid memory overflow retry to send the incomplete file from time to time 1 Press the Fax key 2...

Page 168: ...ry in the Address Book No Item Explanation 1 Fax number Set a fax number in the address book Up to 36 characters 2 Email address Set an Email Address in the address book Up to 60 characters 3 Station name Remote station name Up to 15 characters 4 Key Name Set a Key Name to display on the touch panel display for selecting destination Up to 15 characters 5 Favorites Select to show a programmed desti...

Page 169: ...ss Book see page 174 1 Press the Function key 2 Select Fax Email Settings 3 Select 00 Address Book 4 Select 01 Add Telephone Number 5 Enter a fax number and then select OK zSelect Clear to delete the fax number one digit at a time zFor instructions on how to enter fax numbers refer to Manual Dialing see page 16 6 Enter a station name and then select OK zEnter a station name up to 15 characters zFo...

Page 170: ...Y XMT Request has been set to Valid in Function Parameters Fax Email Settings Fax Parameters 10 To enable sub addressed routing enter a sub address and then select OK zThis screen appears when 152 Sub Addr Routing has been set to Valid in Function Parameters Fax Email Settings Fax Parameters 11 To enable routing by the sender s numeric ID enter the numeric ID and then select OK zThis screen appear...

Page 171: ... 3 Select 00 Address Book 4 Select 02 Add Email Address 5 Enter an Email Address and select OK zFor instructions on how to enter Email Addresses refer to Entering an Email Address see page 108 zEnter an Email Address up to 60 characters zFor instructions on using the onscreen keyboard refer to Before Starting in the Operating Instructions For Function Parameters on the provided CD ROM 6 Enter a st...

Page 172: ... 9 Select whether to add the station to Favorites 10 To enable sub addressed routing enter a sub address and then select OK zThis screen appears when 152 Sub Addr Routing has been set to Valid in Function Parameters Fax Email Settings Fax Parameters 11 To enable routing by the sender s numeric ID enter the numeric ID and then select OK zThis screen appears when 153 TSI Routing has been set to Vali...

Page 173: ...0 Address Book 4 Select 03 Modify Station 5 Select the station you want to edit and then select OK zSelect the same button again to cancel a choice 6 Edit the station zFor more information refer to Adding a Fax Number into the Address Book see page 169 and Adding an Email Address to Address Book see page 171 zPress Reset key to return the machine to the initial screen of the current active mode ...

Page 174: ... key 2 Select Fax Email Settings 3 Select 00 Address Book 4 Select 04 Delete Station 5 Select the station you want to delete from the address book and then select OK zSelect the same button again to cancel a choice 6 Select Yes zPress Reset key to return the machine to the initial screen of the current active mode Select to delete the selected station Select to cancel the deletion ...

Page 175: ... in More Menus see page 196 zFor more details about items in the address book list refer to Reading Address Book List see page 197 1 Press the Function key 2 Select Fax Email Settings 3 Select 00 Address Book 4 Select 00 Print Address Book List 5 Select Start and then select OK The address book list is printed zPress Reset key to return the machine to the initial screen of the current active mode ...

Page 176: ...mail reception Key This function allows others to share your machine to retrieve their Emails from the POP Server by pre programming their POP User Names and POP Passwords into the Program Keys They will be able to retrieve their Emails by simply pressing the associated Program Key zFor instructions on how to use program keys refer to Using Program Keys see page 46 Programmable Items The following...

Page 177: ...ination from Address Book see page 174 zFor instruction how to print the program list refer to Printing the Program List see page 184 1 Press the Function key 2 Select Fax Email Settings 3 Select 01 Program Keys 4 Select 02 Program Dial 5 Enter a program dial name and then select OK zEnter a name up to 15 characters zFor instructions on using the onscreen keyboard refer to Before Starting in the O...

Page 178: ...ransmit See page 52 Polling See page 54 zPolling See page 56 zAdvanced Communication MailBox See page 60 Sub Address Transmit See page 68 Lan Relay XMT See page 150 8 Press the Start key The program dial is programmed zPress Reset key to return the machine to the initial screen of the current active mode ...

Page 179: ...or instruction how to print the program list refer to Printing the Program List see page 184 zTo program multiple destinations each destination must be programmed in advance 1 Press the Function key 2 Select Fax Email Settings 3 Select 01 Program Keys 4 Select 01 Group Dial 5 Enter a group dialing name and then select OK zEnter a name up to 15 characters zFor instructions on using the onscreen key...

Page 180: ...Program Destinations Program Keys 7 Select the destinations to be programmed and then select OK The group dialing is programmed zPress Reset key to return the machine to the initial screen of the current active mode ...

Page 181: ...t Fax Email Settings 3 Select 01 Program Keys 4 Select 03 Modify Group Dial 5 Select the Group Dial button you want to edit and then select OK zSelect the same button again to cancel a choice 6 To rename a group dial name enter a new name and then select OK 7 To rename a group dial key name enter a new name and then select OK Continue on the next page ...

Page 182: ...182 Chapter 7 Program Destinations Program Keys 8 Select the destination to be programmed and then select OK zPress Reset key to return the machine to the initial screen of the current active mode ...

Page 183: ...1 Press the Function key 2 Select Fax Email Settings 3 Select 01 Program Keys 4 Select 04 Delete Program GRP 5 Select a program Key and then select OK zSelect the same button again to cancel a choice 6 Select Yes zPress Reset key to return the machine to the initial screen of the current active mode Select to delete the program key Select to cancel the deletion ...

Page 184: ...tails about the items in the program list refer to Reading Program List see page 199 zTo program multiple destinations each destination must be programmed in advance 1 Press the Function key 2 Select Fax Email Settings 3 Select 01 Program Keys 4 Select 00 Print Program List 5 Select Start and then select OK The program list is printed zPress Reset key to return the machine to the initial screen of...

Page 185: ...leave a password blank in Step 8 a password prompt window will appear upon POP reception In order to strengthen the security you are advised to leave a password blank zFor instruction how to print the program list refer to Printing the Program List see page 184 zTo program multiple destinations each destination must be programmed in advance 1 Press the Function key 2 Select Fax Email Settings 3 Se...

Page 186: ...n select OK 9 Select Invalid or Valid and then select OK The POP reception feature is programmed zPress Reset key to return the machine to the initial screen of the current active mode Invalid Select to leave Email on the POP Server after it has been received Valid Select to delete Email from the POP Server after it has been received ...

Page 187: ...187 Chapter 7 Program Destinations Program Keys Memo ...

Page 188: ...View or All View in the Journal from More Menus to verify the transaction result on the touch panel display This section explains how to print manually view and read the transaction journal on the touch panel display zThe standard setting of 13 Auto Print JRNL is Valid For instructions on how to modify Journal feature refer to Fax Email Settings in the Operating Instructions For Function Parameter...

Page 189: ...ey 2 Select More Menus 3 Select Print Out 4 Select Journal 5 Select XMT Only View or All View Communication results will be displayed 6 When the verification completes select OK zPress Reset key to return the machine to the initial screen of the current active mode XMT Only View Select to view only the transmission result All View Select to view both the transmission and reception results ...

Page 190: ...he memory reception substitute reception was successful indicates LAN transmission 3 digit Info Code indicates that the communication has failed Refer to Information Codes see page 208 1 2 Journal Date MMM dd yyyy Time 15 00 P 01 3 4 5 6 7 8 9 10 11 12 No Comm Pages File Duration X R Identification Date Time Diagnostic 001 OK 001 002 149 00 00 52 XMT 215 MMM dd 20 04 C8444B0577000 002 001 001 151 ...

Page 191: ...unication is stored into the memory a file number is assigned for each communication 7 Duration of communication Duration of communication 8 Type of communication XMT means Transmission RCV means Reception POL means Polling PLD means Polled FWD means Fax Forward 9 Remote station identification Name Recorded name in the Address Book or remote station s Character ID number Dialed telephone number PI...

Page 192: ...e communication journal is set to Off in More menus Select Mode you may also configure the machine to print a communication journal individually For more operational details refer to Printing Transaction Journal see page 188 If a memory transmission has failed for example due to a communication error an image of the first page of the document transmitted is covered in the communication journal but...

Page 193: ...01 00 01 25 003 407 ACCOUNTING SERVICE DEPT 000 001 00 01 45 004 Busy 021 111 1234 000 001 00 00 00 PANASONIC DP XXXX HEAD OFFICE 201 555 1212 THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH 25 8 ER TELEPHONE BOOLE 945 13 51617 TELEX 123456 Our Ref 350 PJC EAC 18th January 1972 Dr P N Cundall Mining Surveys Ltd Holroyd Road P J CROSS Group Leader facsimile Research tions of print density c...

Page 194: ...cation has failed Refer to Information Codes see page 208 In this case the machine will print the attached report with first page of your document as shown on the previous page 7 Key name or mark mark indicates dialing by direct number dialing 8 Recorded name in the Address Book direct dialing number or Email Address Recorded name in the Address Book direct dialing number or Email Address 9 Number...

Page 195: ...195 Chapter 8 Reading Reports Lists Memo ...

Page 196: ...ress book list follow the steps below The address book list can also be printed by programming Fax Email Settings Fax Parameters in Function Parameters 1 Press the Fax key 2 Select More Menus 3 Select Print Out 4 Select Address Book List The address book list will be printed zPress Reset key to return the machine to the initial screen of the current active mode ...

Page 197: ...corded Address Book stations Telephone Number Email Address programmed for the Address Book 6 Routing Sub Address Up to 20 digits 7 Routing TSI Up to 20 digits 8 Relay Address Relay Address Address Book List Date MMM dd yyyy Time 15 00 1 2 3 4 Key Name Station Name Email Address Telephone No Routing Sub Addr 6 Routing TSI 7 Relay Addr 8 B Bob Jones Bob Jones Jonesb abcdefg com 123456 201 555 1212 ...

Page 198: ...ogram list follow the steps below The program list can also be printed by programming Fax Email Settings Fax Parameters in the Function Parameters 1 Press the Fax key 2 Select More Menus 3 Select Print Out 4 Select Program List The program list will be printed zPress Reset key to return the machine to the initial screen of the current active mode ...

Page 199: ... as an Email Manual Reception key 4 Destinations Destinations programmed into the Program Key 5 Deletion of received Email Valid means that the received Email will be deleted Invalid means that the received Email will be retained Program List Date MMM dd yyyy Time 15 00 1 2 3 4 Key Name Program Name Type Timer Destination s TEST TEST Group PANAFAX SALE DEPT ACCOUNT ACCOUNT POP Delete Email Invalid...

Page 200: ...arameter list Printing Fax Parameter List To print the fax parameter list follow the steps below 1 Press the Fax key 2 Select More Menus 3 Select Print Out 4 Select Fax Parameter List The fax parameter list will be printed zPress Reset key to return the machine to the initial screen of the current active mode ...

Page 201: ... or password is not set When the code or password is set it is shown by asterisk 5 Standard setting Factory preset standard setting 6 Changed setting indicates that the Factory preset setting was changed Fax Parameter List Date MMM dd yyyy Time 15 00 P 01 1 2 3 4 5 No Description Selection Current Standard Setting Setting 000 Print FaxParameterlist 001 Density HOME 3 2 1 0 1 2 3 0 0 002 Resolution...

Page 202: ...ing send jobs or checking the detailed information of the communication Printing Individual XMT Journal To print the individual XMT journal follow the steps below 1 Press the Fax key 2 Select More Menus 3 Select Print Out 4 Select IND XMT Journal The individual XMT journal will be printed zPress Reset key to return the machine to the initial screen of the current active mode ...

Page 203: ...e reception was successful indicates LAN transmission 3 digit Info Code indicates that the communication has failed Refer to Information Codes see page 208 In this case the machine will print the attached report with first page of your document as shown on the previous page 4 Number of pages transmitted or received The 3 digit number is the number of pages successfully transmitted or received When...

Page 204: ...ration of the communication 6 File No File number 7 Mode Communication mode 8 Destination Email address or fax number of the remote station 9 Received ID Received ID of the fax 10 Resolution Resolution that the fax was transmitted No Item Explanation ...

Page 205: ...205 Chapter 8 Reading Reports Lists Memo ...

Page 206: ...py on this machine and check its image quality If the copy is OK notify the receiving station at fault If copy is NG clean the document scanning surface area Document is transmitted as blank paper Check if the document is loaded properly Make a copy on this machine and check its image quality If the copy is OK notify the receiving station at fault If copy is NG clean the document scanning surface ...

Page 207: ...s Fax Email Settings Fax Parameters Operating Instructions For Function Parameters Communicat ing No dial tone heard Check the telephone line connection Check the telephone line Checking the Telephone Line See page 215 The machine won t receive automatically Check the telephone line connection Check the receive mode settings If 13 Auto Print JRNL set to Valid in Function Parameters Fax Email Setti...

Page 208: ...ceiving station did not respond or a communication error occurred Check with the other party Reload the document and send again 401 Remote station required a Receiving Password to receive the document Remote station does not have Confidential Mailbox Check the remote station 402 During initial handshake communication error occurred Reload the document and send again 403 No polling capability at th...

Page 209: ...a has too many errors Check with the other party 420 421 Machine goes to receiving mode but receives no command from the transmitting side Remote side misdial Check with the other party 422 427 Interface is incompatible Check with the other party 430 434 Communication error occurred while receiving Check with the other party 436 490 Received data has too many errors Check with the other party 456 ...

Page 210: ...tation or wrong number dialed If a dial tone is not detected the machine does not transmit Note If busy tone was not detected the machine will only redial once Check the telephone number and send again Change the setting of 68 Dial Tone Check is set to Off in Function Parameters Fax Email Settings Fax Parameters Operating Instructions For Function Parameters 638 Power failure occurred during the c...

Page 211: ...722 Failed to obtain IP address from the DHCP server Check the 10Base T 100Base TX cable connection Confirm that the Internet Parameter and the DHCP server are correctly configured before turning on or turning off the power Contact the Network Administrator Operating Instructions For Setting Up 725 DNS Server connection timed out DNS Server is down Check the DNS Server IP Address Contact the Netwo...

Page 212: ... 826 The received sub address is not pre programmed in the address book Check entries in the address book Check the entry of the sub address of the remote station Address Book See page 168 870 Memory overflow occurred while storing documents into memory for transmission Transmit documents without storing into memory Add SD Memory Card in the machine Direct Transmission See page 40 Operating Instru...

Page 213: ...213 Chapter 9 Solving Problems Memo ...

Page 214: ...lephone connection You are sending a fax The fax transmission is aborted Resend when power recovers You are receiving a fax The fax reception is aborted Ask the remote party to resend when power recovers While a power failure persists Make phone calls Possible with the external telephone connection Receive phone calls Possible with the external telephone connection Send a fax You cannot send a fax...

Page 215: ... line by following the procedures below 1 Unplug the Telephone Line Cable from the telephone jack that was supplied by the telephone company 2 Plug a different regular telephone into the same telephone jack 3 Check for a dial tone through the handset If there is still no dial tone report it to your local telephone company or Call from another telephone to this number If the telephone does not ring...

Page 216: ...04 for other countries 1 Open the ADF Cover 2 Open the Inner Cover while holding the green labeled tab 3 Lift up the ADF Tray 4 Open the Exit Guide while holding the green labeled tab 5 Remove by pulling the Stamp Assembly upward 6 Remove the Stamp Replace the stamp with a new one or refill the stamp with a few drops of the specified ink onto the back of the stamp P9250577 ...

Page 217: ...217 Chapter 10 Appendix 7 Reinstall the Stamp Assembly ...

Page 218: ...4 File Type 120 Filename 120 From 116 118 Function Parameter 146 G Group Dialing 19 111 179 I Inbound Routing 97 134 Incomplete Document 167 Individual XMT Journal 202 Internet Fax 94 96 102 104 150 J Job Build and SADF 38 K Key Name 18 110 L LDAP Search 21 113 Ledger Sized Document 122 Local Search 20 112 M Mailbox 60 Manual Dialing 16 71 Manual Reception 81 Memory Reception 84 90 Memory Transmis...

Page 219: ...endix S Search 10 20 112 Selective Reception 86 SMTP Authentication 158 Sub Address 17 68 69 71 Subject 119 T TIFF Converter 154 TIFF Converter Mail Linking Program 154 Transaction Journal 188 V Verification Stamp 34 216 ...

Page 220: ...Office and may be registered in other jurisdictions Profile Tool KitTM Profile StudioTM and Profile OptimizerTM are trademarks of AMT and may be registered in certain jurisdictions Captaris and RightFax are trademarks of Captaris Inc Novell and NetWare are registered trademarks of Novell Inc in the United States and other countries 2006 Panasonic Communications Co Ltd All Rights Reserved Unauthori...

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