Panasonic Workio DP-1820P Operating Instructions Manual Download Page 177 | Manualshive

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177

Problem Solving

NOTE

1. After identifying the problem and verifying the recommended action, if the Information Codes

keep reoccuring or for help on Information Codes that appear on your machine but are not
listed above, please contact your local Panasonic Authorized Dealer.

For mechanical failures, see the Troubleshooting section in the Operating Instructions (For
Copy & Network Scan Functions).

800/814/

816/825

Unit was requested to relay a document or
Confidential Communication but has no capability.

Check with the other party.

--

815

Mailbox is full.

Install Optional Flash Memory Card.

--

826

Received Sub-Address is not registered in the Auto
Dialer (One-Touch/ABBR. Dialing).

Check the Auto Dialer.
Check the remote station.

--

870

Memory overflow occurred while storing documents
into memory for transmission.

1. Transmit documents without storing into

memory. Use Direct Transmission when
using G3 Fax Communication.

2. Install Optional Memory Card.

Info.

Code

Meaning

Possible Action

Page

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Summary of Contents for Workio DP-1820P

Page 1: ...Machine Problem Solving Operating Instructions Digital Imaging Systems Model No English Before operating this equipment please read these instructions completely and keep these operating instructions...

Page 2: ...on requires intervention For example How to send receive a Fax Email or when a trouble message appears etc Copy Network Scan Use the information provided on the enclosed CD whenever a Copy Network Sca...

Page 3: ...e pages 110 131 Setting Adjusting or Customizing Your Machine Adjusting the Volume etc User Parameters One Touch Abbreviated Dialing Numbers Fax Parameters See pages 132 161 Printing Journals Fax Para...

Page 4: ...ndix Specifications Glossary Index etc Place original s on the ADF i ADF Place original on the Platen Sheet Press any Hard Key on the Control Panel Press Hard Key Input numbers Telephone Number Email...

Page 5: ...Transmission Reservation Priority Transmission Reservation 24 On Hook Dialing 26 Off Hook Dialing Voice Mode Transmission 26 To Stop the Transmission 26 To Cancel the Direct Transmission Reservation...

Page 6: ...one Call via LAN 52 Dual Port Communication 52 Transmission Resolution 52 Internet Mail Reception 53 Sending a Document to a PC via LAN 53 Internet Relayed Transmission 53 Setting the Internet Paramet...

Page 7: ...ing Password Reception 88 Receive To Memory 90 Setting RCV To Memory Password 90 Setting the RCV To Memory 90 Printing Documents 90 PIN Code Access 92 Selecting the Access Method Prefix or Suffix 92 D...

Page 8: ...ending via an Internet Relay 126 Sending Document s from a PC to a G3 Fax Machine 128 Printouts and Reports 130 Adjusting the Volume and Dialing Method Tone or Pulse 132 Setting the Dialing Method Ton...

Page 9: ...Entire Auto Dialer 160 Transaction Journal 162 Communication Journal COMM JOURNAL 164 One Touch Abbreviated and Directory Search List 166 Program List Option 168 Fax Parameter List 170 Troubleshooting...

Page 10: ...lled 4b 4a Manual Number Dialing Up to 50 Stations Directory Search Dialing see Note 3 When the Telephone Number s or Email Address es are registered in the One Touch Abbreviated Dialing or or 4c or E...

Page 11: ...smission see page 12 Sending Non Standard Size Documents When transmitting non standard size document s the machine will not send the portion of the document that exceeds the standard size P portion T...

Page 12: ...e i ADF DA AR202 option is installed Scanning 2 Sided Original s using the Basic Menu 2 Sided Original ON lights NOTE 1 To select the Comm Journal printout condition change the setting of Fax Paramete...

Page 13: ...res the use of Memory Transmission 4 Verification Stamp is disabled during 2 Sided Scanning 4 PRINT COMM JOURNAL 1 YES 2 NO Print Communication Journal COMM JOURNAL Stop the transmission 5 Sends with...

Page 14: ...n the optional Keyboard DA KB180 is installed FUNCTION 2 1 3 6 If set on other function mode Deferred Communication 1 Deferred XMT see page 30 2 Deferred Polling see page 30 3 Advanced Communication A...

Page 15: ...cter ID ID Number Fax Telephone Number Time Zone Internet Parameters 2 One Touch see Note 2 Abbreviated Numbers see page 136 3 Program Keys see Note 2 see page 38 4 Fax Parameters see page 142 Select...

Page 16: ...standard single line telephone to the machine To connect the telephone remove the protective tab on the TEL jack Ethernet LAN Cable 10Base T 100Base TX Not included RJ 11C Telephone Jack ACTIVITY Lamp...

Page 17: ...ent basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following DO NOT USE THIS PRODUCT NEAR WATER FOR EXAMPLE NEAR A BAT...

Page 18: ...ialing Confirm the entered station for multi station communication Select functions Confirm the current communication modes e g Page Number ID Dialed Telephone Number or Email Address File Number when...

Page 19: ...ights Machine detected a trouble status No paper in the selected tray or toner has run out Machine detected trouble such as paper misfed or jammed Flashes Machine detected an alarm status No paper in...

Page 20: ...assignment for the characters and symbols is shown below The key is also used to enter a period during Email or IP Address input Ex To enter Panasonic NOTE 1 When the Keyboard Option DA KB180 is insta...

Page 21: ...ess to complete the registration Ex To input an o and n the key is used for both Characters Enter as follows x 4 x 3 To delete a Character Symbol press To enter a space press Upper case characters are...

Page 22: ...see Note 2 4b Telephone Number Up to 36 digits or 4a 4c or Manual Number Dialing Up to 50 Stations Your machine quickly stores the document s into the machine s memory Then starts to dial the Telephon...

Page 23: ...chine will show MEMORY FULL on the display In the factory default setting Fax Parameter No 82 QUICK MEMORY XMT is set to Valid the machine will transmit the stored documents automatically when transmi...

Page 24: ...h to send an urgent document however there are many files in the memory use Direct Transmission Reservation to send The urgent document will be sent immediately after the current communication is fini...

Page 25: ...7 ENTER LETTER S SA 5 Manual Number Dialing Directory Search Dialing see Note 2 Telephone Number Up to 36 digits or 100 SALES 3 5551234 005 SALES 2 5551234 001 SALES 5551234 6a 6b 6c You can reserve t...

Page 26: ...speaker 3 Select the original size when placing the document on the Platen or Only 1 page can be sent from the Platen in this mode If set on other function mode 1 2 If you wish to send the document a...

Page 27: ...ice of the other party tell the other party to prepare to receive a document 3 Then when you hear a beep press and hang up the handset START Telephone Number 4 5 PRINT COMM JOURNAL 1 YES 2 NO SAVE AS...

Page 28: ...ents manually if you use the telephone line in your office primarily as a personal telephone and occasionally for your facsimile machine Transmit Receive Transmitted Document Received Document Oversiz...

Page 29: ...Duplex Print setting it will switch from Duplex to Single side printing Rings Lift the handset 1 2 4 3 Press then hang up the telephone Start receiving the document s START Remove any documents from t...

Page 30: ...eferred Communication settings see page 104 A A 1 2 DEFERRED XMT START TIME Enter the start time from the keypad then press Use a 4 digit 24 hour clock Ex and SET 2 3 3 0 SET 4 Store document s in mem...

Page 31: ...ng Directory Search Dialing See page 22 Ex ABBR 0 0 1 or 6 5 4 To store document s into the memory 3 6 001 Station name 5551234 DEFERRED POLLING START TIME Enter the start time from the keypad then pr...

Page 32: ...t documents for the same destination s to be transmitted in a single phone call Real Time Batch Transmission NOTE 1 The machine cannot Batch to a file s that is are Waiting to Redial or is currently b...

Page 33: ...ile Features During memory transmission this machine searches its memory for reserved files up to 5 files to transmit to the same destination automatically batching and transmitting them in a single p...

Page 34: ...3 To delete a polled file see page 104 4 If you have set the polling Password in Fax Parameter No 26 the Password will appear on the display You can still change the Password temporarily by overwritin...

Page 35: ...NOTE 5 If a Password is not set in the polled station you may poll the other station even though your machine has a Password 5 4 3 POLLING NO 1 POLLING 2 POLLED POLLED PASSWORD Enter a 4 digit polling...

Page 36: ...d in Fax Parameter No 26 the Password will appear on the display You can still change the Password temporarily by overwriting it with a new one A 1 2 6 ENTER STATION S THEN PRESS START Enter the stati...

Page 37: ...ot set in the polled station you may poll the other station even though your machine has a Password 3 5 4 POLLING NO 1 POLLING 2 POLLED POLLING PASSWORD Enter a 4 digit polling Password Ex 4 3 2 1 6 P...

Page 38: ...smission sequence or an additional One Touch key To set for manual Email retrieval from the POP Server see page 72 Setting for Group Dialing NOTE 1 Press If set on other function mode then press to de...

Page 39: ...erase the settings cancel the communication first by using the Edit File Mode See page 104 3 To print a Program List see page 168 4 3 PROGRAM P PRESS PROGRAM KEY PROGRAM 1 5 ENTER NO OR 7 01 Station n...

Page 40: ...tion has finished To change or erase the settings cancel the communication first by using the Edit File Mode See page 104 1 2 PROGRAM P1 PRESS FUNCTION KEY 5 Use Program Keys to store a sequence of st...

Page 41: ...cation see page 30 Advanced Communication see pages 74 82 and 126 Polling Communication see page 34 3 PROGRAM P PRESS PROGRAM KEY PROGRAM 1 5 ENTER NO OR 4 5 FUNCTION 1 3 ENTER NO OR You can now set o...

Page 42: ...ng the Edit File Mode See page 104 1 2 PROGRAM 1 5 ENTER NO OR 6 P1 SALES ENTER EMAIL ADDRESS Enter a Telephone Number or an Email Address Ex 9 555 1234 3 If set on other function mode Change to Telep...

Page 43: ...NTER NAME Enter the station name up to 15 characters by using the Character keys then press Ex SALES SET 6 PROGRAM P PRESS PROGRAM KEY 5 7 P1 SALES 9 555 1234 You can now set other Program Keys by rep...

Page 44: ...UB Address see Inbound Routing on page 116 Route received G3 Fax message s automatically to the preprogrammed Email Address or G3 Fax machine using the sender s fax ID Code see Inbound Routing on page...

Page 45: ...ns to its Default setting See pages 56 to 59 NOTE 1 To function as an SMTP Mail Server your machine s email address must include its unique Host Name within your company domain This unique Host Name m...

Page 46: ...an SMTP Mail Server your machine s email address must include its unique Host Name within your company domain This unique Host Name must be registered within your network s DNS Domain Name System Serv...

Page 47: ...Address POP User Account Name POP Password Email Transmission from your machine to a PC Email Reception from a PC to your machine NOTE 3 The email address format can be the same as your regular email...

Page 48: ...of the SMTP Server 3 If required the MAC Address of your machine can be obtained from the 3rd page of the Fax Parameter List printout press If set on other function mode then press User Information Co...

Page 49: ...14 LDAP Login Name The LDAP Login Name Up to 40 characters Ex username Available for some countries only 15 LDAP Password The LDAP Password Up to 10 characters Ex password Available for some countries...

Page 50: ...ng confirmation it must request a Message Disposition Notification when sending the message itself to a device supporting this notification function Several email applications such as Eudora and Outlo...

Page 51: ...et are permitted into the corporate intranet and corporate network administrators are extremely unwilling to open the firewall for other incoming services since each opened path represents additional...

Page 52: ...o your machine 2 The erroneous mail may take a long time to return 20 to 30 minutes depending on the destination location traffic on the network or LAN system configuration 3 Depending on the Mail Ser...

Page 53: ...ill be printed on separate pages Sending a Document to a PC via LAN When transmitting a document to an email address the following instructions are sent as text message in addition to the TIFF F forma...

Page 54: ...ters Available when Fax Parameter No 170 SMTP AUTHENTICATION is Valid 11 POP Server Name The name of the POP Mail Server Up to 60 characters 12 POP Server IP Address IP Address of the POP Mail Server...

Page 55: ...ter up to 10 Domain Names that can be selected using the or key during Manual email addressing Up to 30 characters 23 Remote Password This is a security password that allows Remote Programming of the...

Page 56: ...5a 5b Full Email Address Using Default Domain Using the Domain List Enter the User portion of the Email Address and press The machine will complete the email address with the Default Domain preprogram...

Page 57: ...nsmission is not available for LAN communication 6 Your machine can temporarily change the File Type and File Name by using XMT File Type and Name You can select TIFF or PDF File Type and then change...

Page 58: ...asonic com sa sales panasonic com sa sales panasonic com 1 2 4a One Touch ABBR Dialing see Note 3 One Touch is available when a Keyboard option is installed 4b Directory Search Dialing see Note 3 4c 0...

Page 59: ...set 8 Direct Transmission is not available for LAN communication 5 Your machine can temporarily change the File Type and File Name by using XMT File Type and Name You can select TIFF or PDF File Type...

Page 60: ...Subject Line of all outgoing emails If you would like for the machine to prompt you for the Subject before each email transmission change the Fax Parameter No 159 SUBJECT LINE ENTRY to Valid See page...

Page 61: ...ress One Touch Option ABBR Dialing Manual Number Dialing Directory Search Dialing For details see pages 56 to 58 SET 5b 7a 7b ENTER BCC STATION S THEN PRESS START 00 Enter the BCC station s and then p...

Page 62: ...MAIL XMT of the Select Mode is set to its default position ON 2 1 5 or If set on other function mode Enter Email station s by any combination of the following methods and then press One Touch Option A...

Page 63: ...ocument Size Document Size Transmission LEDGER EMAIL XMT ON LEDGER EMAIL XMT OFF Fax Parameter No 141 LAN XMT REDUCE set to Invalid Fax Parameter No 141 LAN XMT REDUCE set to Valid LEDGER LEDGER B4 A4...

Page 64: ...15 AUG 2004 14 52 54 0900 from nwpc31 rdmg mgcs mei co jp 172 21 22 51 The following addresses had delivery problems error nwr39 rdmg mgcs mei co jp unrecoverable error Transcript of session follows...

Page 65: ...65 memo Internet Fax Features...

Page 66: ...email using SMTP protocol the email can only be received and printed unattended Internet Fax Received on a PC Figure 1 Outlook Express Inbox Sample The Subject column in the above example shows sample...

Page 67: ...your PC from the following URL address http panasonic co jp pcc en License agreement of Panasonic s TIFF F Image Viewer application You must carefully read the license agreement before installing the...

Page 68: ...147 No 146 POP TIMER Enter the interval to check and retrieve email from the POP Server 0 to 60 minutes 0 min Will not query the POP Server for Email No 147 AUTO POP RCV The machine will retrieve ema...

Page 69: ...e Shutdown mode it cannot wakeup when receiving Email 146 POP TIMER 3 min 0 60 3 8 4 5 149 DEL POP ERR MAIL 1 INVALID Enter the desired download interval 0 60 and press SET FAX PARAMETER 1 182 NO 7 Se...

Page 70: ...Parameter When the Fax Parameter No 146 POP TIMER is set to a value between 1 and 60 minutes and Fax Parameter No 147 AUTO POP RCV is set to Valid the machine will query the POP Server at the specifi...

Page 71: ...S When the Fax Parameter No 146 POP TIMER is set to 0 the machine will not query the POP Server and the email is not retrieved automatically With this setting email must be retrieved manually from th...

Page 72: ...Program Key is pressed to retrieve email This function allows others to share your machine to retrieve their emails from the POP Server by preprogramming their POP User Names and POP Passwords into t...

Page 73: ...2 SET PROGRAM 1 5 ENTER NO OR 5 7 To return to standby Ex P1 M 4 POP RCV USER NAME kate 3 If the POP Password is not entered in the program key enter the POP Password Up to 10 characters and press STA...

Page 74: ...0 DP 3520 DP 4510 DP 4520 DP 6010 DP 6020 DX 600 DX 800 UF 280M UF 312 UF 322 UF 332 UF 333 UF 342 UF 344 UF 550 UF 560 UF 585 UF 590 UF 595 UF 733 UF 744 UF 745 UF 755 UF 755e UF 766 UF 770 UF 780 UF...

Page 75: ...l by any one of the following methods One Touch Option ABBR Dialing Manual Number Dialing Directory Search Dialing For details see page 22 If required inform the receiving person of the Confidential C...

Page 76: ...idential code both documents are stored together in the same confidential mailbox 3 We recommend that optional flash memory card is installed when this function is used See page 184 on Image Memory Ca...

Page 77: ...her the unit has received a confidential fax by printing out the File List CONF RCV REPORT DATE MMM dd yyyy TIME 15 00 NOTICE OF CONFIDENTIAL DOCUMENT HELD 1 2 3 4 FILE NO RECEIVED FROM PAGES TIME REC...

Page 78: ...D FILE SAVE to Valid See page 145 Once the confidential document is stored in your machine it can be polled by another machine 2 1 CONFIDENTIAL POLLED CONF CODE 5 or If set on other function mode Conf...

Page 79: ...E SAVE is changed to Valid See page 145 3 4 6 CONF COMM 1 5 ENTER NO OR STORE NO 002 PAGES 001 01 The document s will be stored into memory If required inform the receiving party of the confidential d...

Page 80: ...sing the following procedure There are two types of confidential file deletions one is to delete the file individually by its Confidential Code and the other is to delete all confidential files in mem...

Page 81: ...81 Advanced Facsimile Features 3 4 DELETE CONF FILE CONF CODE 3 CONF COMM 1 5 ENTER NO OR CONF COMM 1 5 ENTER NO OR 5 4 DELETE CONF FILE CONF CODE 5 Confidential Code 4 digit and press Ex 2233 SET...

Page 82: ...The Sub Address is not transmitted during Manual Redial Mode Sending a Fax with Sub Address Setting the Sub Address into an Phone Book 2 1 or If set on other function mode 2 1 5 001 5551234s2762 6 00...

Page 83: ...ddress Up to 20 digits Up to 36 digits including Telephone Number pauses spaces FLASH and Sub Address Ex 5551234 2762 SUB ADDR SUB ADDR 1 ONE TOUCH 2 ABBR NO 3 4 ABBR ENTER ABBR NO 5 001 ENTER NAME 55...

Page 84: ...see page 146 2 1 2 1 2 1 Sample Fax Cover Sheet FACSIMILE COVER SHEET 1 MMM dd yyyy 15 00 2 Message To SALES DEPT 3 Message From PANASONIC 201 555 1212 4 02 Page s Following This Cover Page 5 ENTER S...

Page 85: ...smission feature is disabled 3 5 6 Explanation of Contents 1 Starting time of communication 2 Recorded name in the Phone Book 3 Your LOGO up to 25 characters and ID Number up to 20 digits 4 The number...

Page 86: ...800 FP D250F FP D350F UF 160 UF 160M UF 170 UF 260 UF 270 UF 270M UF 280M UF 300 UF 312 UF 322 UF 550 UF 560 UF 585 UF 590 UF 595 UF 650 UF 733 UF 745 UF 750 UF 750D UF 755 UF 755e UF 766 UF 770 UF 78...

Page 87: ...e password press in Step 4 then reenter a new one 5 3 4 FAX PARAMETER 1 182 NO 43 PASSWORD XMT 6 4 digit Transmission Password and press Ex 1234 SET 3 FAX PARAMETER 1 182 NO 6 4 44 PASSWORD RCV 5 4 di...

Page 88: ...r ON cannot be selected for each reception It is either always OFF or ON until the setting is changed 2 1 5 Use the following procedure to select whether the password is checked PASSWORD XMT OFF or ON...

Page 89: ...89 Advanced Facsimile Features 5 3 ENTER STATION S THEN PRESS START 00 PASSWD XMT OFF 1 OFF 2 ON 4 OFF password is not checked ON password is checked 1 2 6...

Page 90: ...ssword The document s will be printed immediately after pressing in Step 4 This feature is used to secure all received documents by storing them into memory To print the document s received in memory...

Page 91: ...RY feature to OFF first then change the password See page 145 3 4 FAX PARAMETER 1 182 NO 37 RCV TO MEMORY 4 digit RCV to Memory Password Ex 1234 5 See Note 4 3 4 RCV TO MEMORY OFF 1 OFF 2 ON 3 PRINT R...

Page 92: ...aling Selecting the Access Method Prefix or Suffix Dialing with a PIN Code NOTE 1 The PIN Code is shown as on the display when dialing the number aaa PIN Personal Identification Number 1 4 39 PIN CODE...

Page 93: ...ng mode 2 FAX PARAMETER 1 182 NO 3 5 4 39 PIN CODE ACCESS 2 SUFFIX 6 ENTER STATION S THEN PRESS START 00 001 Station name 5551234 3 4 5 7 Starts dialing with a PIN Code Dial by any one of the followin...

Page 94: ...your machine will start receiving the document If a match is not found your machine will cancel the reception and an Information Code 406 will be recorded on the Journal Setting the Selective Recepti...

Page 95: ...d Facsimile Features NOTE 2 If your ID Number has not been set your machine might not be able to receive from some models To set your ID Number see page 134 3 4 FAX PARAMETER 1 182 NO 46 SELECT RCV 1...

Page 96: ...odes refer to Operator Instructions For Copy Network Scan Functions If you wish to use the Department Code function please ask your authorized Panasonic dealer to activate this feature Setting the Dep...

Page 97: ...E 1 300 ENTER NO OR 6 7 INPUT DEPT CODE 012 INPUT DEPT NAME 013 Enter the Department Code number 1 to 300 and press Ex 12 SET To record another Department Code repeat Steps 6 and 7 To return to standb...

Page 98: ...mber you wish to change or erase 1 to 300 and press Ex 12 SET then enter a new Department Code and press Ex 12345678 CLEAR SET 7 INPUT DEPT CODE 012 Previous Code Requires the input of a preset Depart...

Page 99: ...AR To change or erase another Department Code repeat Steps 5 to 7 To return to standby press STOP or Option 3 001 Station name 5551234 4 5 6 The document is sent with the header of the selected Depart...

Page 100: ...TIME 00 15 28 02 Panafax Service NO COMM PAGES FILE DURATION X R IDENTIFICATION DATE TIME DIAGNOSTIC 19 OK 001 001 017 00 00 13 XMT 5551234 MMM dd 10 10 C0044903C0000 30 OK 011 011 045 00 08 15 XMT S...

Page 101: ...machine 3 Total transmitted received time for this machine 4 Department Code Number 5 Department Name 6 Number of total pages transmitted received for this department 7 Total transmitted received time...

Page 102: ...MM TYPE CREATED TIME START TIME PAGES DESTINATION S No 001 MEM POLLED XMT MMM dd 13 20 20 30 001 002 MEM DEF XMT MMM dd 13 20 22 30 003 011 012 013 016 017 PANASONIC DP xxxxx HEAD OFFICE 201 555 1212...

Page 103: ...E 4b Prints a File List View a File List 1 4a 2 4b Type of Communication XMT Transmission RCV TO MEM Receive to memory POLL Polling POLLED Polled FWD Fax Forward RMT Remote Diagnostic Start Time File...

Page 104: ...display Press to change the file type to deferred communication Use the following procedure to change the start time and or stations in a communication file 1 2 5 DEFERRED XMT START TIME 22 30 If set...

Page 105: ...NTER FILE NO OR FILE NO 001 7 5 File No Ex 0 0 1 TEL NO 5551234 6 keys to scroll the entered Station If you wish to delete Station s press Or enter new Station s CLEAR or Scroll ENTER FILE NO OR FILE...

Page 106: ...hine cannot add document s into a file while it is being sent or waiting to redial Use the following procedure to print the contents of the communication file 1 2 5 PRINTING PAGE 001 003 If set on oth...

Page 107: ...107 Advanced Facsimile Features ENTER FILE NO OR FILE NO 3 4 ENTER FILE NO OR FILE NO 001 ENTER FILE NO OR FILE NO 3 4 File No Ex 0 0 1 5 5 File No Ex 0 0 1 or Scroll or Scroll...

Page 108: ...function is used See page 185 If a memory communication has been unsuccessful due to a busy line or no answer the document you stored is automatically erased from memory after the last redial If you...

Page 109: ...109 Advanced Facsimile Features ENTER FILE NO OR FILE NO 3 4 ENTER FILE NO OR FILE NO 001 5 File No Ex 0 0 1 or Scroll...

Page 110: ...ss match within its auto dialer and will route the documents to the corresponding stations Email Address es and or Telephone Number s 2 If no sub address is specified then your machine tries to match...

Page 111: ...is recommended by the Internet Fax standard To improve and make the system robust Authentication through encryption based techniques are provided as a typical solution The techniques may be associate...

Page 112: ...r G3 Fax machine Your machine also allows you to convert a data file from various application programs such as spreadsheet into a TIFF F format file and then transmit this file attached to an email To...

Page 113: ...113 memo Advanced Internet Fax Features...

Page 114: ...ected User Name is printed on the Header of each page sent and on the Comm Journal When sending email the selected User Name and or email address appears in the From field of the email message 1 5 2 S...

Page 115: ...ges 147 and 170 5 4 145 SENDER SELECTION 1 INVALID ENTER USER NAME 13 7 To record another User Name repeat Steps 5 and 6 To return to standby press STOP ENTER EMAIL ADDRESS 12 Enter an email address u...

Page 116: ...U T Sub Address query within its auto dialer and to route the received document s to the corresponding stations email address es or telephone number s Telephone Line To Sub Address 001 To ID Number 99...

Page 117: ...d email Relay Station The routing station s email address will appear in the From field of the routed email No 155 PRINT ROUTED DOC Set this parameter to select whether a received fax to be routed is...

Page 118: ...ed in the One Touch or Abbreviated Dialing Number Once the faxes or emails are received in the memory the machine will forward the received document s to the telephone number or the email address regi...

Page 119: ...atures NOTE 3 It is not possible to receive a document if the memory of your machine overflows or is about 95 used Relayed Transmission 3 7 4 FAX PARAMETER 1 182 NO 6 MMM dd yyyy 15 00 FAX FORWARD 54...

Page 120: ...chine you can send documents to a Relay Station with the telephone number of the End Receiving Station s After the Relay Station completes its transmission to the End Receiving Station your PC or mach...

Page 121: ...activity information is sent by email from the Relaying Internet Fax to its Manager s Email Address which is programmed in the Relaying Internet Fax machine s User Parameters See page 55 To use the I...

Page 122: ...y 61 2 111 1234 Singapore Relay Table 3 Sample Parameter and Phone Book Dialing Number Table for London Relaying Station Telephone Number 71 111 1234 Email Address SMTP ifax london panasonic co uk Hos...

Page 123: ...Relay Station Address is Relay XMT Password Host Name Domain Name 5 Manager s Email Address User Parameter Register the Department Manager s Email Address for supervision and cost control purposes On...

Page 124: ...RESS 2 5 If set on other function mode To set an One Touch ABBR Dialing for Relayed Transmission Request Enter the telephone number up to 36 digits If the Relay and the End Receiving Stations are both...

Page 125: ...number must contain the Relay XMT Password of the Relay Station To return to standby press STOP 1 ONE TOUCH 2 ABBR NO 5 8 One Touch is available when a optional Keyboard is installed When it is not in...

Page 126: ...ation of the following methods One Touch Option ABBR Dialing Directory Search Dialing For details see page 22 Ex ABBR 0 1 0 SET or If set on other function mode 1 2 1 The document s is stored into mem...

Page 127: ...After the Relay Station completes its transmission to the End Receiving Station s your machine receives a COMM Journal from the Relay Station This Journal confirms whether the Internet Relayed Transmi...

Page 128: ...me singapore panasonic co sg Your PC sends the text document s to the Relay email address of the Relay Station with the telephone number of the End Receiving Station After the Relay Station completes...

Page 129: ...ication to the Internet Fax you have to convert the file into the format that the Internet Fax is allowed to receive and print as an email using the TIFF file creation function You also have to send t...

Page 130: ...u transmit through more than one Relay Station you will receive a separate Result Report COMM JOURNAL DATE MMM dd yyyy TIME 15 00 1 2 3 MODE RELAYED TRANSMISSION START MMM dd 15 00 END MMM dd 15 00 FI...

Page 131: ...Features Sample Relayed Transmission Notification Email to a Manager Explanation of Contents 1 Email Address of the sender s Internet Fax Your machine or PC 2 End Receiving Station s G3 Fax telephone...

Page 132: ...lse Setting the Monitor Volume Setting the Ringer Volume 2 1 FAX PARAMETER 1 182 NO 3 If set on other function mode 2 1 3 MONITOR or Repeatedly to raise or lower the volume If set on other function mo...

Page 133: ...133 Setting Your Machine 5 06 DIALING METHOD 1 PULSE 06 DIALING METHOD 2 TONE for PULSE for TONE Ex 1 2 1 4 MONITOR VOLUME LOW HIGH 4 5 To return to standby 4 To return to standby...

Page 134: ...e User Parameters NOTE 1 The special characters of and cannot be used for Character ID 2 If you make a mistake use or to move the cursor beyond of the incorrect number press then reenter the new numbe...

Page 135: ...e 6 Your Fax Telephone Number must be set as your ID Number because it is required by the Telephone Consumer Act of 1991 For details see FCC NOTICE at the end of these Operating Instructions 4 5 DATE...

Page 136: ...by press STOP 3 7 One Touch is available when a optional Keyboard is installed Ex for One Touch When a optional Keyboard is installed 1 ONE TOUCH PRESS ONE TOUCH 01 ENTER NAME 3961111234 Enter the sta...

Page 137: ...ters must be set when sending via LAN See page 54 Enter the telephone number up to 36 digits including pauses and spaces then press SET 4 01 ENTER TEL NO 7 ONE TOUCH PRESS ONE TOUCH Ex See Note 2 01 Q...

Page 138: ...Sheet Option Directory Sheet is used when a optional Keyboard is installed After programming the One Touch dialing numbers you can print the Directory Sheet which includes each station s name 2 1 PRIN...

Page 139: ...IA CANADA BRAZIL JAPAN PANASONIC DP xxxxx HEAD OFFICE 201 555 1212 Cut the Directory Sheet along the dashed lines and insert into the Directory Holder Note It may be necessary to trim the edges a bit...

Page 140: ...of the One Touch ABBR No enter a new number email address or station name after pressing key in each steps 4 If you make a mistake use or to move the cursor beyond the incorrect number press then reen...

Page 141: ...unication first by Edit File Mode See page 104 6 If your machine sounds an alarm pi pi pi in Step 4 this indicates that the One Touch has been registered for Scanner s station 4 5a ABBR ENTER ABBR NO...

Page 142: ...peration just before a transmission is made When the transmission ends however these parameters return to their preset values Home position Other parameters can only be changed by the procedure descri...

Page 143: ...143 Setting Your Machine NOTE 3 Fax Parameter setting mode is accessible only when the machine is in the Ready Mode 4 FAX PARAMETER 1 182 NO 004 5 04 STAMP HOME 1 OFF Change setting Ex for ON 2 6...

Page 144: ...inted 2 Outside 3 No print 008 HEADER FORMAT 1 Logo ID No Selecting the header format 2 From To 009 RCV D TIME PRINT 1 Invalid Selecting whether the machine prints the received date time remote ID per...

Page 145: ...036 RING PATTERN DETECT DRD See Note 2 1 Invalid All ring patterns 2 Valid Select a ring pattern for automatic answering 1 A Standard ring pattern 2 B Double ring pattern 3 C Triple ring pattern Short...

Page 146: ...nto memory first before dialing the telephone number Valid Starts dialing the telephone number immediately after storing the first page 2 Valid 095 DUPLEX PRINT 1 Invalid Selecting whether the machine...

Page 147: ...hether the email will be deleted automatically after retrieval from the POP Server 2 Valid 149 DELETE POP ERROR EMAIL 1 Invalid Selecting whether to delete the email that includes an incompatible file...

Page 148: ...Valid 164 IFAX XMT HEADER Email only 1 Included Selecting whether to include the header when sending a document to an addressee in the same Domain as specified in the Default Domain parameter This is...

Page 149: ...he SMTP Server or the POP Server support the capabilities 174 APOP AUTHENTICATION See Note 3 1 Invalid This parameter allows you to encrypt the protocol for the POP Password security when connecting w...

Page 150: ...he access code in order to use the machine again Registering the Access Code does not affect the use of the machine in any other way Setting the Access Code Operating FAX EMAIL with the Access Code NO...

Page 151: ...ACCESS CODE 4 digit Access Code Ex 1234 38 ACCESS CODE 2 PARAMETERS 1234 38 ACCESS CODE 1 ALL 1234 Now you can operate the machine normally 4b FAX PARAMETER 1 182 NO MMM dd yyyy 15 00 00 3a MMM dd yy...

Page 152: ...ord Retrieves the Internet Parameters 3 set abbr password Programs the Auto Dialer 4 get abbr password Retrieves the Auto Dialer Data 5 get jnl password Retrieves the current Journal Data Where set is...

Page 153: ...you enter in the Subject line of your email message and performs one of the following functions it Retrieves or Stores data into the Internet Parameters User Parameters The two types of commands that...

Page 154: ...get parameters password To retrieve the Internet Parameters get abbr password To retrieve the Auto Dialer Phone Book Dialer get jnl password To retrieve the Journal Transaction Journal where the passw...

Page 155: ...tion following the sign is ignored by your machine 4 Edit a parameter and or add additional parameters 5 When finished use the File Save as command and save the updated file with txt extension as a ba...

Page 156: ...m Your Machine s SYSTEM PARAMETER List STATION PANASONIC EMAIL ifax2 panasonic com DATE TIME MMM dd yyyy 12 34 Internet parameters IP ADDRESS 192 168 3 21 SUBNET MASK 255 255 255 0 SMTP SERVER es1 pan...

Page 157: ...Email Address c Relay XMT Password 10 characters maximum The syntax is relay Relay XMT Password Quotation marks enclosing the password is required as shown in the example d Remote Password 10 charact...

Page 158: ...ram Subject To Store data type set abbr password From Your Machine ifax2 panasonic com Subject Your Machine s SYSTEM PARAMETER List To user1 panasonic com Your Machine s ONE TOUCH ABBR List STATION PA...

Page 159: ...to 2004 indicates Program Keys P1 to P4 programmed as One Touch dialing number See Note 5 b Station name Name of the station being programmed 15 alpha numeric characters maximum c Station address Emai...

Page 160: ...Dialer station is overwritten To erase the entire Auto Dialer data type the following command in the Subject line of your Email set abbr password Where the password is the Remote Password programmed...

Page 161: ...161 memo Setting Your Machine...

Page 162: ...160 00 00 16 XMT TEL XMT MMM dd 20 19 C8444B0577000 CONTINUE 13 PANASONIC DP xxxxx HEAD OFFICE 201 555 1212 15 14 1 2 If set on other function mode Type of Communication XMT Transmission RCV Reception...

Page 163: ...he first 3 digit number represents the number of pages successfully transmitted The second 3 digit number represents the total number of pages that were attempted to be transmitted Asterisk indicates...

Page 164: ...dd 14 50 END MMM dd 15 00 FILE NO 050 4 5 6 7 8 9 10 STN COMM ONE TOUCH STATION NAME EMAIL ADDRESS TELEPHONE NO PAGES DURATION NO ABBR NO 001 OK 01 SERVICE DEPT 001 001 00 01 30 002 OK 02 SALES DEPT...

Page 165: ...that the Relayed XMT was successful B OK indicates that the Batch Transmission was successful indicates LAN transmission 3 digit Info Code see page 174 indicates that the communication has failed In t...

Page 166: ...81 0467 5251 1234 NO OF STATIONS 005 4 PANASONIC DP xxxxx HEAD OFFICE 201 555 1212 1 One Touch number or Abbreviated number nn One Touch number nnn Abbreviated number 2 Station name recorded in the ma...

Page 167: ...OF STATION 005 4 PANASONIC DP xxxxx HEAD OFFICE 201 555 1212 ONE TOUCH LIST DATE MMM dd yyyy TIME 11 11 P 01 1 2 3 ONE STATION NAME EMAIL ADDRESS TELEPHONE NO 7 TOUCH ROUTING SUB ADDR 5 ROUTING TSI 6...

Page 168: ...NOS P1 TIMER XMT XMT 12 00 001 P2 TIMER POLL POLL 19 00 002 P3 PROG A POLL 001 002 P8 PROG B ABBR GRP 001 002 003 PANASONIC DP xxxxx HEAD OFFICE 201 555 1212 To print a Program List of the Dialing Pa...

Page 169: ...P indicates that the Program Key is programmed as a group key ONE TOUCH indicates that the Program Key is programmed as a One Touch key POP indicates that the Program Key is programmed as a POP Access...

Page 170: ...5 PARAMETER DESCRIPTION SELECTION CURRENT STANDARD NUMBER SETTING SETTING 6 001 CONTRAST HOME 1 Lightest 3 Normal 5 Darkest 3 3 002 RESOLUTION HOME 1 Standard 2 Fine 3 S Fine 3 2 003 ORIGINAL HOME 1 T...

Page 171: ...e position setting 3 Selection 4 Current setting indicates code or password is not set When the code or password is set it is represented by asterisk 5 Standard setting Factory preset standard setting...

Page 172: ...t Replace stamp or refill ink 180 Transmission Copy Quality Vertical lines on the transmitted document Check own copy quality If copy is OK your machine has no problem report to the receiving party th...

Page 173: ...ting and the machine is printing the received document s from memory which also happens to be the 200th transaction the machine will not auto answer until the Transaction Journal completes printing 16...

Page 174: ...l handshake communication error occurred Reload the document and send again 403 No polling capability at the remote side Ask remote side to set POLLED ON 404 405 During initial handshake communication...

Page 175: ...red while receiving Check with the other party 580 Sub Address Transmission to a unit that has no Sub Address function Check the remote station 82 581 Sub Address Password Transmission to a unit that...

Page 176: ...act the Network Administrator 722 Failed to obtain IP address from the DHCP server Check the 10Base T 100Base TX cable connection Confirm that the Internet Parameter and the DHCP server are correctly...

Page 177: ...ons 800 814 816 825 Unit was requested to relay a document or Confidential Communication but has no capability Check with the other party 815 Mailbox is full Install Optional Flash Memory Card 826 Rec...

Page 178: ...ansfer error FAX module Data transfer error occurred in the FAX module while communicating with the LAN module try again 4 554 MIME attachment not supported message file MIME attachment is not support...

Page 179: ...ain 7 Format Error program block the end command is missing The block termination command end is missing in the program block add the end command and try again 8 Format Error system block the system c...

Page 180: ...ld be replaced or refilled with ink To remove the Stamp For DA AS181 For DA AR202 NOTE 1 Please contact your local Authorized Panasonic Dealer to purchase a new stamp 1 Open the ADF Detach the Scannin...

Page 181: ...the stamp with a few drops of the specified ink into the back of the stamp Verification Stamp Order No DZHT000027 for USA and Canada DZHT000004 for other countries 5 Reattach the Scanning Pad 3 4 1 R...

Page 182: ...emory all contents stored in the document memory at that time will be lost NOTE 1 The document s stored in memory will be lost if the memory card is removed 1 2 1 Turn the Power Switch OFF and unplug...

Page 183: ...183 Problem Solving 3 Plug in the Power Cord and turn the Power Switch ON Print out the Fax Parameter List see page 170 and confirm that the memory size on Fax Parameter No 99 See page 146...

Page 184: ...dpi as Super Fine Resolution 600 dpi 600 dpi as Super Fine Resolution One Touch Abbreviated Dialing Memory Capacity 200 stations ABBR Dialing When Keyboard Option DA KB180 is installed 232 stations i...

Page 185: ...ibility IETF RFC 2305 ITU T T 37 Communication Protocol TCP IP SMTP POP3 MIME File Format TIFF IETF RFC 2301 Profile S F J PDF Transmission only Email Receiving Width Maximum Ledger size Part Name Par...

Page 186: ...elephone company Ask your telephone company or installer to install the jack suitable for your device if such is not available A plug and jack used to connect this equipment to the premises wiring and...

Page 187: ...ed to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your company or a qualifi...

Page 188: ...e particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropri...

Page 189: ...ante dans les r gions rurales L utilisateur ne doit pas tenter de faire ces raccordements lui m me il doit avoir recours un service d inspection des installations lectriques ou un lectricien selon le...

Page 190: ...developed four groups of industry standards that insure facsimile compatibility Character ID A programmed proprietary code name that allows up to 16 alphanumeric characters identifying your facsimile...

Page 191: ...P addresses Domain Name A unique name that identifies an Internet site Domain Names always have 2 or more parts separated by dots The part on the left is the most specific and the part on the right is...

Page 192: ...N The remainder of the FQDN is the domain and often tells you something about where your machine is located i e at Panasonic Example Your machine s email address is Fax fax01 panasonic com In the exam...

Page 193: ...AC Media Access Control address that is assigned to the equipment MAC address is hard coded and is not configurable The MAC address consists of 6 hexadecimal numbers separated by colons Example 00 00...

Page 194: ...that preserves all the fonts formatting graphics and color of any source document regardless of the application and platform used to create it Phone Book The ability to store full phone numbers or ema...

Page 195: ...the image is rotated by 90 and then transmitted as Router Gateway A special purpose computer or software package that handles the connection between 2 or more networks Gateways act like traffic cops t...

Page 196: ...mission between different units The coding method of this format supports the same coding as Modified Huffman MH and multiple page image data Transmission Password A 4 digit password that is checked w...

Page 197: ...197 Appendix ITU T Image No 1 All specifications are based on the ITU T Image No 1 The sample shown below is not to scale...

Page 198: ...st Configuration Protocol DHCP 111 E Edit File Mode 102 Email Address Search Dialing 58 Email Character Set 147 Email Header 60 Email Header Format 147 End Receiving Station 124 Error Messages 178 179...

Page 199: ...90 Received Time Print 144 Receiving Documents via LAN 66 Reception Password 87 Reduction Ratio 145 Relay Address 123 Relay Network 121 Relay Station 123 126 Relay XMT Password 123 Relay XMT Report CO...

Page 200: ...countries Adobe Acrobat Reader Adobe logo are either registered trademarks or trademarks of Adobe Systems Incorporated All other trademarks identified herein are the property of their respective owne...

Page 201: ......

Page 202: ...E INCLUDING BUT NOT LIMITED TO DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS SUSTAINED BY THE CUSTOMER IN CONNECTION WITH THE USE OR APPLICATION OF THIS PANASONIC MACH...

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