Panasonic WH-103JZ Operating Instructions Manual Download

Page: 47 / 48

arranty a

nd Customer Service

Warranty and Customer Service

Warranty

The Limited Warranty document is enclosed together in the package.
Make sure that it is filled in with date of original purchase, name of dispenser, and other important
information. Keep it in a secure place.

Customer Services Directory (United States)

Obtain Product Information and Operating Assistance and locate the nearest Dispenser by
visiting our Web Site at:

http://www.panasonic.com/hearing

You may also contact us directly at:
1-888-422-6309

YAH103JZA-2.book 47 ページ２０１０年９月１３日　月曜日　午前１１時３７分

Summary of Contents for WH-103JZ

Page 1: ... the hearing aid Failure to follow the operating instructions may result in poor performance of the hearing aid or even cause permanent damage to the user Keep this document for future reference If you have any questions consult the dispenser where you purchased your hearing aid The Limited Warranty document is enclosed together in the package Keep it in a secure place Make sure that it is properl...

Page 2: ... issues and even further damage to the ear It is important to keep in mind that hearing aids will not restore normal hearing nor will they halt the progression of hearing loss They are intended to compensate for impaired hearing They should be used only for the purpose they are designed and directed Carefully read the instructions and make sure you fully understand the operation of the hearing aid...

Page 3: ...progressive hearing loss within the previous 90 days 4 Acute or chronic dizziness 5 Unilateral hearing loss of sudden or recent onset within the previous 90 days 6 Audiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz 7 Visible evidence of significant cerumen accumulation or a foreign body in the ear canal 8 Pain or discomfort in the ear Hearing aids m...

Page 4: ...ing aid evaluation The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs If you have reservations about your ability to adapt to amplification you should inquire about the availability of ...

Page 5: ...ould be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problem in language development and the educational and social growth of a child An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss YAH103JZA 2 book 5 ページ２０１０年９月１３日月曜日午前１１時３７分 ...

Page 6: ...urchased your hearing instrument Main unit Hearing Instrument WH 103JZ QTY 1 pcs Components Earphone with microphone QTY 1 pcs AC adaptor QTY 1 pcs AC cord QTY 1 pcs Charger cradle QTY 1 pcs Panasonic rechargeable battery HHR 4AGA QTY 1 pcs The Panasonic rechargeable battery HHR 4AGA supplied in the package is shipped in a discharged state and needs to be fully charged prior to its first use YAH10...

Page 7: ...components Accessories Documentation Eartips Closed QTY 1 pair of each size M L XL Eartips Open QTY 1 pair of each size M L XL Operating Instructions Strap QTY 1 pcs Carrying bag QTY 1 pcs The main unit and the earphone with microphone can be placed separately Limited Warranty Filter QTY 10 pcs per pad YAH103JZA 2 book 7 ページ２０１０年９月１３日月曜日午前１１時３７分 ...

Page 8: ... follows The following symbols specify behavior or actions which are not permitted and an instruction that must be carried out WARNING Indicates a potentially hazardous situation that could result in death or serious injury CAUTION Indicates a possible hazard which if not avoided may result in minor to moderate injury It is also used to alert against unsafe practices that can result in property da...

Page 9: ...to heed this warning will result in leakage heat generation or explosion Do not transport or store the battery together with metal jewelry or objects such as coins nails screws and hair pins The battery label is also a protective film to prevent short circuiting Do not remove the label Mishandling the battery can cause electrolyte leakage heat generation ignition or explosion Failure to heed this ...

Page 10: ...it Charger cradle AC adaptor AC cord WARNING Do not let others use your hearing aid Inappropriate use of a hearing aid can cause severe damage to ears Do not damage the AC cord plug Do not modify place near heating equipment forcibly bend twist pull place heavy objects on top of or bundle the AC cord If damaged it can cause a shock hazard or a short circuit that can lead to fire Contact your dispe...

Page 11: ...ets can result in a fire or electric shock Be aware of the following precautions Carefully insert the AC cord plug into the socket outlet until it is fully inserted Fire or electric shock due to overheating may result if it is not plugged in all the way Do not use a damaged AC cord plug or socket outlet Clean the AC cord plug periodically If dust accumulates on the AC cord plug or socket outlet it...

Page 12: ... to impact Unusual situations such as abnormal odor emission of smoke or unusual sound Do not touch the AC cord plug with wet hands It can result in a shock hazard Do not modify or disassemble your hearing instrument Failure to heed this warning may result in damage to the ears Consult with your dispenser for advice if your hearing aid needs adjustment Contact your dispenser if you need to have yo...

Page 13: ...heeded the hearing instrument may emit acoustic feedback which can result in the damage to the ear Remove your hearing aid while undergoing any kind of electromagnetic treatment such as X Rays Magnetic Resonance Imaging MRI Computerized Axial Tomography CAT Electroencephalogram EEG Electrocardiogram ECG Short Wave Diathermy or other electrical or magnetic treatment Other types of radiation such as...

Page 14: ...ny part of your body Make sure the volume level is safe and appropriate before use Exposure to loud sounds or excessive sound levels can cause damage to your hearing Adjust the volume to the most appropriate level For fitting consult your dispenser Improper fit may result in hearing damage Not all hearing aids will provide the maximum performance as the user expects or are exactly suited for the t...

Page 15: ...y the hook or cable may cause damage to your ear or the hearing instrument Make sure to follow the safety guidelines below when removing the earphone with microphone from the ear When you have removed the earphone with microphone make sure that an eartip does not remain in the ear and that it is attached to the earphone with microphone If the eartip remains inside the ear use the tab for removal N...

Page 16: ... tend to burn easily blood vessel blood circulation diabetes high blood pressure and haptic sense Be sure to obey the following cautions and instructions Do not charge any battery other than the one specified Do not insert the battery in the instrument with the and in the wrong way Do not disassemble or expose the battery to excessive pressure heat flame or liquid Do not leave the empty dead disch...

Page 17: ...ad to electric shock fire or malfunction Eartips Battery WARNING Keep components out of reach of children and pets Small components including pieces of eartips and the battery can be a choking risk for infants and children Keep them away from children To prevent accidental ingestion of these components secure them in a safe place where they are not accessed by infants small children pets or others...

Page 18: ... fluid from your ears Do not use the hearing aid without resolving any problems that may cause drainage from the ears Discharge from the ears adhering to the earphone with microphone may obstruct the sound affect the hearing quality or damage the hearing aid z Avoid high temperatures moisture humidity and dust Do not wear your hearing aid in the shower or swimming Do not use a dryer or microwave o...

Page 19: ... or hot temperatures Depending on the status of the battery the recommended temperature range varies as follows Charged 5 eC to 35 eC 41 eF to 95 eF Stored 10 eC to 35 eC 14 eF to 95 eF endured for a year 10 eC to 50 eC 14 eF to 122 eF endured for a month Battery operations outside the above temperature ranges may cause deterioration in battery quality and durability If you are using the battery f...

Page 20: ...Standby HOLD switch Turns the unit on off or sets the unit to HOLD mode P 30 LCD display P 21 Eartips Available in three sizes Please choose the size that fits your ears P 26 28 29 Microphone Sound input direction Sound input direction The instrument is composed of the main unit and the earphone with microphone The main unit is integrated with the control dial and LCD display which enables you to ...

Page 21: ...TV music 31 Party for noisy situations 31 Indoors for quiet situations 31 Battery power level 23 Volume 30 Main unit Description Page Prevents user s accidental unintended operation 30 Slide the switch between on off 30 31 Volume adjustment 30 The hearing aid complies with requirements for the BF type applied part according to UL 60601 1 2003 R6 03 YAH103JZA 2 book 21 ページ２０１０年９月１３日月曜日午前１１時３７分 ...

Page 22: ...attery compartment must match the sign on the battery For replacing take the battery out of the compartment as illustrated below Contact your dispenser if you need a new Panasonic rechargeable battery HHR 4AGA or you have any problems replacing batteries The supplied charger cradle supports only the Panasonic rechargeable battery HHR 4AGA which is specifically designed for the hearing instrument D...

Page 23: ...er while away from the charger cradle or in situations where electrical power is not available you can continue to use the instrument with a Panasonic alkaline battery Most commercial AAA alkaline batteries can also be used Battery power level Full Empty The battery indication shows the approximate remaining power You can recharge the battery before it is completely discharged If the hearing instr...

Page 24: ...2 Insert the AC cord connector into the AC adaptor 3 Insert the AC cord plug into the socket outlet Charger cradle DC Plug AC adaptor AC cord Socket outlet AC cord plug AC cord connector Charge the battery immediately after purchase YAH103JZA 2 book 24 ページ２０１０年９月１３日月曜日午前１１時３７分 ...

Page 25: ...tempt to turn on the hearing instrument while the battery is being charged It is recommended to unplug the AC cord from electrical outlet if it is not to be used for an extended period of time This reduces power consumption less than 0 3 watt The allowable temperature range for charging 5 eC to 35 eC 41 eF to 95 eF Charging time Approx 2 hours 30 minutes Continuous operating time after full charge...

Page 26: ... carefully each time before using the hearing aid CAUTION Before wearing the hearing instrument make sure that the eartip fits into place If the eartip is not firmly attached to the earphone with microphone it may come off and remain in the ear If this occurs follow the safety guidelines described in Page 29 Gap Correct No gap Incorrect The eartip is fixed on the convex surface If it is not correc...

Page 27: ...one to the main unit Insert the plug facing the projected part toward the control dial Make sure that the plug is fully inserted as illustrated below Incorrect Incorrect Incorrect Correct Correct Correct Earphone with microphone Projected part Control dial YAH103JZA 2 book 27 ページ２０１０年９月１３日月曜日午前１１時３７分 ...

Page 28: ... is too low Depending on the usage a high pitched squeal or feedback can be caused due to sound leakage Be sure to consult your dispenser before using them 1 Carefully place the earphone with microphone from behind the ear wrapping it over the top of your ear 2 Hold the main frame with your thumb and forefinger Gently insert the eartip into the ear canal Make sure that the hook is resting on the e...

Page 29: ...th microphone make sure that an eartip does not remain in the ear and that it is attached to the earphone with microphone If the eartip remains inside the ear use the tab for removal Never attempt to remove the eartip with use of any other device Do not pull the tab too hard If the eartip gets torn never use a damaged eartip If you cannot take out the eartip consult your physician Immediate medica...

Page 30: ...he hearing instrument The LCD display will light for five seconds and the mode indicator will be displayed The LED lamp will flash every five seconds 2 Adjust the volume Adjust the volume by rotating the control dial to the desired level The volume levels are from 1 to 17 5 is set as default Volume indicator Standby HOLD switch Control dial LED lamp LCD display Rotate Press Slide the switch to HOL...

Page 31: ...with a new alkaline battery P 22 25 If the hearing instrument emits a high pitched squeal or feedback insert the earphone with microphone into the ear again or try the other size of the eartip 3 Select the mode 1 Press and release the control dial to bring the hearing instrument into the selection mode The mode indicators below will flash 2 Rotate the control dial to choose the mode 3 Press and re...

Page 32: ...e caused To avoid this keep some distance between the telephone both landline and mobile and the microphone A low pitched noise can be caused if a GSM mobile phone is used If this occurs place the mobile phone in a position where the noise decreases If the noise is caused by fluorescent lamps or other sources place the receiver as far from the noise source as possible Microphone YAH103JZA 2 book 3...

Page 33: ... for the earphone with microphone P 27 To the strap fixture Hold the catch and remove the tip Pass the string through the hole of the strap fixture Attach the tip to the strap again Catch Hook If the strap is pulled strongly the hook on one end is detached from the hook on the other end This design reduces the risk of tangled strap and associated risks YAH103JZA 2 book 33 ページ２０１０年９月１３日月曜日午前１１時３...

Page 34: ...microphone If the eartips are heavily soiled wash them off with soap or warm water After washing the eartips make sure that they are completely dry then attach them to the earphone with microphone If the dirt is unable to be removed replace the eartips or consult your dispenser Do not pull the tab to detach the eartips from the earphone with microphone Tab Checking the filters in the earphone with...

Page 35: ...u should become accustomed to the amplified sound and want to wear your hearing aid regularly Family members and friends can play a major supportive role in the life of hearing impaired people Note Do not increase the volume of the hearing aid from the beginning High volume can cause fatigue 1 2 3 4 Listen to your own voice in a quiet environment Talk with your family or friends in a quiet environ...

Page 36: ...ted on the back page of this document Symptom Probable cause Corrective action Workaround Page The LED lamp is flashing slowly when the instrument is in use The behavior is normal N A 30 The instrument is not working The LED lamp is flashing fast The control dial is operated when the instrument is in HOLD mode Release the HOLD switch 30 A high pitched squeal or feedback is produced The eartips do ...

Page 37: ...he main unit Insert the plug correctly 27 The eartips are clogged The filters are dirty Consult the dispenser to clean the eartips or filters 34 Loud noise is generated The earphone with microphone is not correctly connected to the main unit Insert the plug correctly 27 The main unit sets off a beeping sound The remaining battery power is low Charge the Panasonic rechargeable battery HHR 4AGA on t...

Page 38: ...attery HHR 4AGA is being used Insert the Panasonic rechargeable battery HHR 4AGA 22 23 The LED lamp flashes during the charging process while the Panasonic rechargeable battery HHR 4AGA is being charged It can occur due to dirt grime and foreign substances Turn off the instrument unplug the power supply then dust off the main unit and terminals of the Panasonic rechargeable battery HHR 4AGA and tu...

Page 39: ...on output 120 dB SPL Maximum full on acoustic gain 47 5 dB HFA full on gain Average full on gain 43 5 dB HFA full on gain 43 5 dB Reference test Gain 42 5 dB Reference test Gain 42 5 dB Frequency Range 220 Hz 4 330 Hz Bandwidth 220 Hz 4 330 Hz Equivalent input noise level Equivalent input noise 29 dB Equivalent input noise level 29 dB Total harmonic distortion 500 Hz 2 800 Hz 1 1 600 Hz 1 Total ha...

Page 40: ...re level dB SPL 10 20 30 40 50 60 70 80 Full on acoustic gain dB Frequency Hz OSPL90 frequency response curve Full on acoustic gain response curve According to IEC 60118 7 2005 60 70 80 90 100 110 120 130 100 1k 10k Output sound pressure level dB SPL 10 20 30 40 50 60 70 80 Full on gain dB Frequency Hz OSPL90 curve Full on gain response curve According to ANSI S3 22 2003 Includes April 2007 Erratu...

Page 41: ...90 100 110 120 100 1k 10k Frequency Hz Output sound pressure level dB SPL According to IEC 60118 7 2005 50 60 70 80 90 100 110 120 100 1k 10k Frequency Hz Output sound pressure level dB SPL According to ANSI S3 22 2003 Includes April 2007 Erratum YAH103JZA 2 book 41 ページ２０１０年９月１３日月曜日午前１１時３７分 ...

Page 42: ...haracteristics Input output curve 80 90 100 110 120 50 60 70 80 90 Input Level dB SPL Output Level dB SPL According to IEC 60118 7 2005 80 90 100 110 120 50 60 70 80 90 Input Level dB SPL Output Level dB SPL According to ANSI S3 22 2003 Includes April 2007 Erratum YAH103JZA 2 book 42 ページ２０１０年９月１３日月曜日午前１１時３７分 ...

Page 43: ...rox 1 4 oz with the Panasonic HHR 4AGA battery Dimensions main unit 55 mm W 57 mm H 16 mm D 2 17 W 2 24 H 0 63 D Panasonic rechargeable battery HHR 4AGA Capacity 700 mAh Charging time Approx 2 hours 30 minutes AC adaptor Power supply AC 100 V 240 V 50 Hz 60 Hz Input capacity 13 VA 18 VA DC output 5 V 1 A Standby power Less than 0 3 W Symbol indication of CLASS Ⅱ EQUIPMENT EQUIPMENT in which protec...

Page 44: ...evision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the deal...

Page 45: ...he AC adaptor is connected to an AC power supply that exceeds AC 125 V be sure to use a cord that is compatible with AC power supply voltage and the rated input current of the AC adaptor When purchasing an AC cord or AC plug adaptor consult your local hardware store for advice Symbol for SERIAL NUMBER Symbol for THIS WAY UP Symbol for MANUFACTURER Symbol for TEMPERATURE LIMITATION Symbol for cTUVu...

Page 46: ... guidance based on the current United States federal laws and regulations Many states have regulations in place requiring some form of battery recycling The regulations of some states may require recycling for certain types of batteries different than other states If you are using batteries outside the United States other nations may regulate waste based on different criteria Confirm the status of...

Page 47: ...date of original purchase name of dispenser and other important information Keep it in a secure place Customer Services Directory United States Obtain Product Information and Operating Assistance and locate the nearest Dispenser by visiting our Web Site at http www panasonic com hearing You may also contact us directly at 1 888 422 6309 YAH103JZA 2 book 47 ページ２０１０年９月１３日月曜日午前１１時３７分 ...

Page 48: ...e ko Saijo Ehime 793 8510 Japan C Panasonic Healthcare Co Ltd 2010 Printed in Japan YAH103JZA 2 F0610 2100 2010 10 01 The serial number is printed on the package label For your reference Please fill out when you purchase a hearing aid Name of Owner Hearing Instrument Dispenser Dispenser Address Dispenser Phone Purchase Date Model Serial Number YAH103JZA 2 book 48 ページ２０１０年９月１３日月曜日午前１１時３７分 ...

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